Alton, GU34
4.9/5, 784 reviews
99% recommended
95% sales valuation accuracy
100% sales fee satisfaction
91% lettings valuation accuracy
98% lettings fee satisfaction
Established in 2008 and with offices in Alton, Farnham, Godalming, Grayshott and Haslemere, we are a totally independent estate agency focusing on marketing properties on the Surrey/Hampshire/West Sussex borders. show more Established in 2008 and with offices in Alton, Farnham, Godalming, Grayshott and Haslemere, we are a totally independent estate agency focusing on marketing properties on the Surrey/Hampshire/West Sussex borders.

...left to get your reviews in for the
2020 Estate & Letting Agent Awards


Opening Hours
Address

Warren Powell Richards
78 High Street
Alton
Hampshire
GU34 1EN
Sales: 01420 87379 / Lets: 01420 87409

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 95% 100% £25,000 £3,000,000
Lettings 91% 98% £475 £7,300
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
168 1 208 2 207 1 187 0 10 0
Areas covered
  • GU34
  • GU35
  • GU9
  • GU10
  • SO24
  • RG25
  • RG29
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA ARLA TPOS Sales TPOS Lettings TPOS My deposits scheme
Latest Properties
Images & Videos

“Our experience selling our property through W......”

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Oct 06,2019
Minithumbup
Polly
By: 'Cheryl'
Oct 06,2019
3 people found
this helpful
Our experience selling our property through WPR was very positive - communication was excellent and Polly, Henry and Harry went out of their way to help us through the process. They were professional, approachable and friendly through all our discussions. We'd thoroughly recommend to others....
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By: Tim B
Oct 07, 2019
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Thank you very much for the recommendation of Polly, Henry, Harry and our Warren Powell-Richards office in Alton, we are very grateful to you. Thank you too for picking us at WPR from the crowds to act as your agent, we appreciate your business. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-RIchards ...

“Yet another 5 star review...”

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Oct 03,2019
Minithumbup
Polly
By: 'Tom B'
Oct 03,2019
3 people found
this helpful
Both Polly and Henry have been exceptional in finding me the right property to purchase and guiding me through the property buying process. Buying a house for the first time is stressful, thankfully the staff at Warren Powell Richards Alton were very much on the ...
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By: Tim B
Oct 04, 2019
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Hello and thank you very much for the kind review featuring your experience of dealing with Polly and Henry. I'm glad to hear that they managed to make the first time buying process a little easier for you than it could have been. I hope you are very happy in your new home, very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Recently rented a property Via theses agent......”

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Sep 29,2019
Minithumbup
Richard
By: 'Jamie urry'
Sep 29,2019
4 people found
this helpful
Recently rented a property Via theses agents, Excellent customer service, Richard Santos showed me and my partner the property, we are very happy with how helpful he was helping us set everything up as this is are first time, he answered all are questions very ...
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By: Tim B
Sep 30, 2019
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Thank you very much for taking the time to write your kind review of Richard Santos and WPR Lettings. It's great to hear that you are happy in your new home, long may that continue. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Quick response and accurate information....”

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Sep 23,2019
Minithumbup
Richard
By: 'William Price'
Sep 23,2019
4 people found
this helpful
Quick response and accurate information. Was able to get set up quickly thanks to accurate information being passed back and forth through emails and calls. I had planned to call him to see what he could offer me but he beat me to it!...
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By: Tim B
Sep 23, 2019
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Hello and thank you for the kind review of WPR. It's good to hear that my colleague Richard is still on the ball. I hope you are enjoying life in your new home. Regards and very best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Richard Santos - thoroughly recommended...”

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Sep 19,2019
Minithumbup
Richard
By: 'John & Anne Bartlett'
Sep 19,2019
4 people found
this helpful
Richard Santos of Warren Powell Richards, Alton provided a competitive quote for a full management service, against stiff opposition. We chose him because of his local knowledge and his organisation's extensive coverage in the area, and indeed the street. It is early days, but the ...
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By: Tim B
Sep 20, 2019
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Hello and thank you for your review and for picking us from the crowds to act as your agent. We will work hard to make sure you are pleased with that decision and are very grateful to you for the trust which you have shown in us. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Very professional and above all, easily conta......”

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Sep 14,2019
Minithumbup
Clare
By: 'Steve Beck'
Sep 14,2019
7 people found
this helpful
Very professional and above all, easily contactable and helpful when we needed to progress the purchase. Thanks to Clare things proceeded well....
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By: Tim B
Sep 16, 2019
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Hello and thank you for the kind review of my colleague and friend Clare at WPR Alton. We are very appreciative. I hope you you absolutely love your fab new home. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Ricahrds ...

“As someone that just recently emigrated to th......”

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Sep 08,2019
Minithumbup
Richard
By: 'Kim Dippenaar'
Sep 08,2019
7 people found
this helpful
As someone that just recently emigrated to the UK i found securing a rental challenging to say the least, until I met Richard, he was not only friendly but was fast and efficient as well, I would definately recommend Richard...
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By: Tim B
Sep 11, 2019
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Thank you for the review of Richard, he is a super fellow so it's great to hear that he managed to get you sorted our on your mover to the UK - I hope you are enjoying life in Hampshire. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“A big thank you to Richard!...”

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Sep 07,2019
Minithumbup
Richard
By: 'Rhi Scowem'
Sep 07,2019
7 people found
this helpful
A big thank you to Richard who made the moving house journey so easy and hassle-free! My partner and I were relocating to Alton and not having known the area at all, Richard was always more than happy to tell us what Alton had to ...
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By: Tim B
Sep 11, 2019
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What a lovely and kind review - thank you very much indeed. I hope you are enjoying life in sunny Alton. Regards and best wishes, Tim B, Senior Partner, Warren Richards ...

“Richard was very helpful and professional ......”

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Sep 06,2019
Minithumbup
Richard
By: 'Aidan Joy'
Sep 06,2019
8 people found
this helpful
Richard was very helpful and professional h h h h h h h h h h h h h h h h h...
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By: Tim B
Sep 11, 2019
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Great review - thank you - short and sweet. Fab. Best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Excellent attention to detail, and very good ......”

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Sep 06,2019
Minithumbup
Richard
By: 'Christine Titheridge'
Sep 06,2019
7 people found
this helpful
Excellent attention to detail, and very good communication Very helpful throughout total process of us renting our flat for the first time. Great in answering all our questions and following up on our enquiries quickly and efficiently. All round a good and easy experience, which ...
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By: Tim B
Sep 11, 2019
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Thank you very much for the great review of my colleague Richard Santos who heads up our lettings team. I'm delighted that he made everything straight forward. Thank you too for picking WPR to act as your agent. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Our experience with Warren Powell Richards wa......”

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Sep 04,2019
Minithumbup
Richard
By: 'Veronika Frankova'
Sep 04,2019
8 people found
this helpful
Our experience with Warren Powell Richards was extremely positive. Richard guided us through the whole process of moving into a rented property. As foreigners we hadn't had a previous experience with tenancy in the UK and Richard was always helpful and ready to respond to ...
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By: Tim B
Sep 05, 2019
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Hello and thank you for your review featuring Richard who heads up WPR Lettings. It's very good of you to have shared your experience and much appreciated. Very best wises and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“I can't praise Richard highly enough. As a la......”

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Aug 16,2019
Minithumbup
Richard
By: 'Catherine Jeffery'
Aug 16,2019
6 people found
this helpful
I can't praise Richard highly enough. As a landlord I have dealt with Richard over a number of years and he has always provided an excellent service, sourcing good tenants and providing the necessary paperwork promptly. Also, Richard is very quick at replying to emails ...
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By: Tim B
Aug 19, 2019
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Hello and thank you for being such a great client of WPR lettings and also for taking the time to write you kind review of my colleague Richard Santos. We really appreciate you sharing your thoughts. Regards and very best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Mr Richard Santos...”

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Aug 13,2019
Minithumbup
Richard
By: 'Mr Richard Santos'
Aug 13,2019
8 people found
this helpful
I have used Warren Powell Richards of Alton on various occasions when I have rented properties and have found them to be extremely professional and very understanding. Moving house and particularly looking for a rental property that meets your needs is particularly stressful. Mr Richard ...
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By: Tim B
Aug 15, 2019
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Thank you very much for the super review of Richard Santos, we really appreciate you sharing your thoughts. Very good luck on your new adventure overseas. Regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“When I had to sell my late parents' property,......”

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Aug 11,2019
Minithumbup
Polly
By: 'David Hardy'
Aug 11,2019
15 people found
this helpful
When I had to sell my late parents' property, I turned to local Estate Agents Warren Powell-Richards. I had used them previously as the Managing Agents while the property was rented for a couple of years, and had been very glad to have had the ...
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By: Tim B
Aug 12, 2019
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Thank you for you very thorough and detailed review detailing your experience of dealing with Polly, Nick, Henry, Richard and their colleagues. We are very appreciative of your review and your business over the last few years initially with our lettings team and more recently to secure you a sale. I am delighted that we managed to bring thinks to a satisfactory conclusion. Very best wishes with your future place and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Harry Kellie has been exstreamly helpful and ......”

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Aug 09,2019
Minithumbup
Polly
Harry
By: 'Jackie Blunden'
Aug 09,2019
7 people found
this helpful
Harry Kellie has been exstreamly helpful and very instrumental in my sister's and my whole process of selling our late parents home. Warren Powell Richards actually sold our late parents home through Polly Gillert, Thankyou too Polly! Last December, 2018! It has been an exstreamly stressful ...
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By: Tim B
Aug 09, 2019
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What a thorough and super review of your experience of dealing with Harry and Polly, thanks you very much indeed for taking the time. We really appreciated being given the opportunity of acting as your agent and are just sad about the circumstance of the sale. Very best wishes with your future plans and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“5 star service...”

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Aug 09,2019
Minithumbup
Harry
By: 'Susan Woodley'
Aug 09,2019
5 people found
this helpful
We have just exchanged contracts on what was a most difficult and emotional sale. Without Harry's help I don't believe we'd be where we are today. He went above and beyond his duties and was always encouraging and nothing was too much trouble. WPR as ...
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By: Tim B
Aug 09, 2019
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Thank you very much for writing such a kind and thoughtful review of WPR Alton and in particular Harry. I'm delighted that the sale eventually reached a satisfactory conclusion and we are very grateful to you for your instruction. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Professional and efficient service from Richa......”

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Aug 06,2019
Minithumbup
Richard
By: 'CJ van der Spuy'
Aug 06,2019
7 people found
this helpful
Professional and efficient service from Richard Santos upon whom we place great reliance being located in South Africa. Besides finding the tenant, the job of settling the paperwork, practical issues and admin just gets done and the feedback is prompt and informative....
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By: Tim B
Aug 07, 2019
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Hello and thank you very much for writing your review detailing your experience of dealing with Richard Santos and WPR Lettings. It's great to hear that Richard is able to give you piece of mind and take care of everything for you when you are so far away. Thank you very much too for entrusting us to look after your property in your absence. Regards and very best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Property purchase with WPR....”

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Aug 02,2019
Minithumbup
By: 'Richard Morgan'
Aug 02,2019
3 people found
this helpful
Henry and the team at Warren Powell-Richards were very helpful in my search for a property. From the viewings all the way through to completion they kept me informed and were proactive about completing the purchase....
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By: Tim B
Aug 06, 2019
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Thank you very much for the review of Henry and WPR Alton, we really appreciate you sharing your thoughts. Most of all though we wish you well in your new home and hope that you are delighted with it and will be very happy there. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Very responsive service and kept me informed ......”

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Jul 29,2019
Minithumbup
Richard
By: 'mark turner'
Jul 29,2019
5 people found
this helpful
Very responsive service and kept me informed throughout the letting process. Richard was happy to meet my specific requirements in arranging the tenancy....
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By: Tim B
Jul 30, 2019
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Hello and thank you very much for taking a few minuted to write your review of Richard Santos, we are very appreciative. Thank you too for picking us at WPR to act as your agent, I'm glad to hear that the service you received was up to scratch. Best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Warren Powell Richards were excellent...”

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Jul 26,2019
Minithumbup
Richard
By: 'Gill'
Jul 26,2019
4 people found
this helpful
I have always found Warren Powell estate agents to be very professional, approachable and very helpful. This is unlike another agent who treated me with disdain when it transpired my borrowing potential was limited due to only working part-time and a lot of my income ...
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By: Tim B
Jul 26, 2019
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Thank you very much your kind review of Richard. I am please we dealt with you in a decent and friendly way, all our clients should be treated with respect and decency, it's very kind of you to have mentioned that we have achieved this. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Trust worthy and honest agency.Having purch......”

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Jul 25,2019
Minithumbup
Harry
By: 'Steve Apsee'
Jul 25,2019
7 people found
this helpful
Trust worthy and honest agency. Having purchased via WPR we maintained a solid relationship over the 9 years we owned the house and they were our first choice of agent to sell. Nick provided wise advice throughout and often took time during the evenings to provide ...
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By: Tim B
Jul 25, 2019
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Thank you for your great review of the team at WPR Alton and your mentions of Nick. Claire Polly and Harry, it's very kind of you and much appreciated. Thank you too for picking us at WPR to Act as your agent, we are aware that you have plenty of agents to pick from and so really appreciate your business. Very best wishes with your future plans, regards, Tim B, Senior Partner, Warren Powell-Richards ...

“I used Warren Powell Richards to relocate...”

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Jul 23,2019
Minithumbup
Richard
By: 'Jamie brewer'
Jul 23,2019
5 people found
this helpful
I used Warren Powell Richards to relocate to Hampshire Richard Santos from the alton branch was so helpful even when I had delays he was very reassuring and catered to all our needs I can not recommend them enough very happy with every step if ...
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By: Tim B
Jul 24, 2019
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Thank you very much for taking the time to write your kind review of Richard who heads up WPR Lettings, we are very grateful to you and hope you are enjoying life in Alton. It's a super town so I'm sure you will make many happy memories here. Regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“A stress free move...”

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Jul 22,2019
Minithumbup
Richard
By: 'Emily Hosier'
Jul 22,2019
5 people found
this helpful
Richard has been extremely helpful with our move and made it a stress free experience. He is always quick to help and very knowledgeable about each property and the local area. He's been patient and lovely throughout our move, thanks Richard!...
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By: Tim B
Jul 24, 2019
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Thank you very much for your review, especially for describing Richard who heads up our lettings team as lovely which made me smile. I hope you are very happy in you r new home. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Really good experience. We were struggling to......”

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Jul 22,2019
Minithumbup
Richard
By: 'Laura Gutierrez del Rio'
Jul 22,2019
4 people found
this helpful
Really good experience. We were struggling to find a place suitable for three people. Richard Santos stayed always in contact and trying to sort all our problems out. Very happy with them...
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By: Tim B
Jul 24, 2019
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Great to hear that Richard managed to find you a suitable property to accommodate three people, I hope you will be very happy there. Thank you for taking the time to write your review, we are very grateful. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Happy customers....”

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Jul 19,2019
Minithumbup
Polly
By: 'Catherine Everett'
Jul 19,2019
2 people found
this helpful
Exchanged contracts yesterday. Many thanks for all your input Polly. You kept us updated whenever you could and were always efficient and polite. Highly recommended. All the best. David & Catherine Everett...
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By: Tim B
Jul 24, 2019
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Hello and thank you for writing your review about Poly and her team at WPR Alton. It's much appreciated and we hope you love your new home. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“So very impressed with Polly and WPR in gener......”

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Jul 18,2019
Minithumbup
Polly
By: 'Ian Morley-Smith'
Jul 18,2019
4 people found
this helpful
So very impressed with Polly and WPR in general. Polly has been so helpful at all stages of our property sale. Polly has somehow manged the perfect balance between keeping us informed at every stage of the sale and just getting on with all the ...
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By: Tim B
Jul 24, 2019
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What a super review of Polly , thank you very much. Thanks too for being such a great supporter of us at WPR and for your business, we are very appreciative. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“So very impressed with Richard Santos and WPR......”

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Jul 17,2019
Minithumbup
Richard
By: 'Liz Morley-Smith'
Jul 17,2019
4 people found
this helpful
So very impressed with Richard Santos and WPR! Richard has managed our flat rental for several years until the recent sale of the property. He has consistently been very helpful, attentive and professional in every dealing we have had with him. He has sourced us ...
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By: Tim B
Jul 24, 2019
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Hello again and thanks again for your review of Richard and also for picking WPR lettings to manage you home for the last few years. Very best wishes with your future plans, regards, Tim B, Senior Partner, warren Powell-Richards ...

“Super pleased with the new house, and all of ......”

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Jul 09,2019
Minithumbup
Richard
By: 'Lisa'
Jul 09,2019
4 people found
this helpful
Super pleased with the new house, and all of the advice, assistance and patience from Richard Santos. WPR have made this the easiest rental and I wouldn’t hesitate to rent with them in the future....
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By: Tim B
Jul 09, 2019
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Hi Lisa, it's great to hear that you love your new home, I hope you will be very happy there. Thanks very much for the kind review of Richard. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Tenant find Richard Santos...”

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Jul 08,2019
Minithumbup
Richard
By: 'Alyson Ryan'
Jul 08,2019
4 people found
this helpful
Thank Richard Santos for finding us another tenant for our flat. As usual the professionalism was excellent and all matters concerning the tenant find etc carried out promptly....
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By: Tim B
Jul 08, 2019
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Hello and thank you for your review of Richard Santos who heads up WPR Lettings and also for being such a loyal client of our company. We know you have plenty of agents to pick from and really appreciate your business. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“I have rented the same house with this estat......”

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Jul 04,2019
Minithumbup
Richard
By: 'Katie Mirzayantz'
Jul 04,2019
4 people found
this helpful
I have rented the same house with this estate agent for approx 6 years now, Richard Santos has been very helpful, understanding and answers any emails I send very quickly. Excellent customer service, efficient and great communication....
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By: Tim B
Jul 05, 2019
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Hi Katie, thank you very much for your kind review and also for being such a first class tenant. I hope you are enjoying life in your home and also this wonderful summer. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...
Staff picture Tim
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Staff picture Polly
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Staff picture Nick
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Staff picture Richard
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Staff picture Clare
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Staff picture Harry
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Staff picture Jo
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Warren Powell-Richards
Complaints Procedure
_________________________________________
1. Please raise your complaint with the team member that you have been dealing with. If that team member cannot immediately resolve the issue to your satisfaction then please put the complaint in writing addressed to the Warren Powell-Richards Partner for that particular branch.
2. Warren Powell-Richards will acknowledge your complaint in writing within 3 working days and we will undertake a thorough and full investigation.
3. You will receive a written outcome of the investigation within 15 working days
4. If you are not satisfied with the outcome of that investigation please write to Tim Buxton, Senior Partner, Warren Powell-Richards at either our Alton offices, 78 High Street, Alton, Hampshire, GU34 1EN or via email t.buxton@wprhomes.co.uk. He will undertake a detached, further and full investigation and review the circumstances. If the complaint directly concerns Tim Buxton then we have an independent arbitrator who is a retired managing director of a national firm of estate agents who has agreed to independently review complaints on our behalf. Details will be furnished at that time.
5. You will receive a written statement setting out the review findings and expressing the final viewpoint of the Company. This concludes the Companies internal complaints procedure.
6. From initial receipt of your complaint until the final viewpoint letter should be no greater than 8 weeks.
7. Warren Powell-Richards are members of the Property Ombudsman Scheme. If you are dissatisfied with the final outcome you can refer your complaint to the Property Ombudsman at Milford House, 43 Milford Street, Salisbury, Wiltshire, SP1 2BP. www.tpos.co.uk You have twelve months to do so.
Last updated at 9:35 AM 14/03/2017 by allAgents

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Warren Powell Richards

Branch - Alton, GU34