Alton, GU34
4.9/5, 791 reviews
99% recommended
95% sales valuation accuracy
100% sales fee satisfaction
91% lettings valuation accuracy
99% lettings fee satisfaction
Established in 2008 and with offices in Alton, Farnham, Godalming, Grayshott and Haslemere, we are a totally independent estate agency focusing on marketing properties on the Surrey/Hampshire/West Sussex borders. show more Established in 2008 and with offices in Alton, Farnham, Godalming, Grayshott and Haslemere, we are a totally independent estate agency focusing on marketing properties on the Surrey/Hampshire/West Sussex borders.
Warren Powell Richards Alton, Farnham, Grayshott and Haslemeres Independent Estate Agents

Opening Hours
Address

Warren Powell Richards
78 High Street
Alton
Hampshire
GU34 1EN
Sales: 01420 87379 / Lets: 01420 87409

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 95% 100% £25,000 £3,000,000
Lettings 91% 99% £475 £7,300
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
169 1 212 3 208 1 187 0 10 0
Areas covered
  • GU34
  • GU35
  • GU9
  • GU10
  • SO24
  • RG25
  • RG29
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA ARLA TPOS Sales TPOS Lettings TPOS My deposits scheme
Latest Properties
Images & Videos

“The agents in question were in constant communication throughout the ......”

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Dec 03,2012
Minithumbup
Polly
By: 'chris'
Dec 03,2012
25 people found
this helpful
The agents in question were in constant communication throughout the whole selling process of my property which was great for me as I always knew what was going on, which in my opinion it key in the sellers perspective so they know where they stand! ...
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By: Tim B
Apr 25, 2013
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A big thank you for your kind words - we do our best and it's nice to be appreciated - We all wish you well - Regards - TIm B, Senior Partner, WPR ...

“I was selling my aunts house and had not bought ......”

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Dec 03,2012
Minithumbup
By: 'clemson'
Dec 03,2012
24 people found
this helpful
I was selling my aunts house and had not bought or sold a property for many years. I lived 150miles away so I was very apprehensive about the whole business. From the moment I walked into their office my worries lessened. Everything was explained very ...
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By: Tim B
May 07, 2013
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Thank you very much for sharing your positive thoughts regarding Warren Powell-Richards and in particular Nick & Steve. I am delighted that you were well looked after – as a small local company we try very hard to take good care of our clients. Thank you also for trusting us to market you home. Best wishes for the future Regards Tim Buxton, Senior Partner WPR ...

“Steve, Polly and Matt were all very professional, polite and ......”

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Dec 03,2012
Minithumbup
Polly
By: 'Altonian'
Dec 03,2012
25 people found
this helpful
Steve, Polly and Matt were all very professional, polite and friendly whilst I was selling my flat through them. Polly was very empathetic and reassuring, when my first buyer pulled out, and they continued their quest until another buyer was eventually found. No problems with ...
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By: Tim B
May 10, 2013
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Thanks very much for your kind comments about Ben, Polly, Mat and Warren Powell-Richards. I shall share you kind words with them. As a small local company your positive feedback is most welcome. We hope that you are happy in your new home, Regards and best wishes, Tim B, Senior Partner WPR ...

“I was very careful when selecting an agency to use. ......”

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Dec 02,2012
Minithumbup
By: 'Charles'
Dec 02,2012
25 people found
this helpful
I was very careful when selecting an agency to use. It has been over 20 years and when I moved last time I was exposed to the horrible world of corporate wide boys selling mortgages. This time was a little different as I believe the corporate ...
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By: Tim B
May 07, 2013
View all comments (1)
Thank you very much for sharing your positive thoughts regarding Warren Powell-Richards. I am delighted that you were well looked after – as a small local company we try very hard to take good care of our clients. Thank you also for trusting us to market you home. Best wishes for the future Regards Tim Buxton, Senior Partner WPR ...

“I have bought and sold a number of houses of ......”

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Nov 29,2012
Minithumbup
Nick
By: 'Mr Northey'
Nov 29,2012
28 people found
this helpful
I have bought and sold a number of houses of the years but without any shadow of doubt I have never used a more professional, empathetic and conscientious estate agent to sell my property and I would have no hesitation recommending Warren Powell-Richards to anyone ...
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By: Tim B
May 13, 2013
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What a kind and generous review of Warren Powell-Richards, many thanks. As a small independent company we really care about the impression we create and so we are all delighted that you were pleased with the service which you received. We all wish you well for the future and thank you for intrusting us with your business. Regards and best wishes, Tim B, Senior Partner WPR ...

“THE BEST AGENT IN TOWNLike most people I have had ......”

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Nov 28,2012
Minithumbup
Nick
By: 'Kate Rosworth'
Nov 28,2012
24 people found
this helpful
THE BEST AGENT IN TOWN Like most people I have had mixed experiences using estate agents, however this time I really landed on my feet. Warren Powell Richards are a small independent company and their enthusiasm was boundless. They were professional, friendly and sales focused ...
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By: Tim B
May 10, 2013
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Thanks very much for your kind comments about Nick and Warren Powell-Richards. I shall share you kind words with him. As a small local company your positive feedback is most welcome. We hope that you are happy in your new home, Regards and best wishes, Tim B, Senior Partner WPR ...

“I sold my property through Warren Powell Richards at the ......”

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Nov 27,2012
Minithumbup
Polly
By: 'James Sandall'
Nov 27,2012
28 people found
this helpful
I sold my property through Warren Powell Richards at the beginning of this year. I made the initial enquiry during the Christmas period, they were very helpful and open during the festive season. Good for me as I dont often get a day off work. ...
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By: Tim B
May 13, 2013
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What a kind and generous review of Warren Powell-Richards, many thanks. As a small independent company we really care about the impression we create and so we are all delighted that you were pleased with the service which you received. We all wish you well for the future and thank you for intrusting us with your business. Regards and best wishes, Tim B, Senior Partner WPR ...

“I engaged WPR over a year ago to fully manage ......”

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Nov 24,2012
Minithumbup
Richard
By: 'RW'
Nov 24,2012
31 people found
this helpful
I engaged WPR over a year ago to fully manage the let of my property. I live abroad, and therefore trust, good communication and sound advice are key for me. Richard Santos had been very professional throughout and has always kept me well informed during ...
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By: Tim B
May 13, 2013
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What a kind and generous review of Warren Powell-Richards and Richard Santos, many thanks. As a small independent company we really care about the impression we create and so we are delighted that you were pleased with the service which you received. We all wish you well for the future and thank you for intrusting us with your business. Regards and best wishes, Tim B, Senior Partner WPR ...

“WPR have been helping us for months to find an ......”

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Nov 23,2012
Minithumbup
Richard
By: 'E & M Watson'
Nov 23,2012
24 people found
this helpful
WPR have been helping us for months to find an ideal rental. They all couldn't have been more helpful and patient as we have looked at many properties and finally found our ideal house. They have kept in constant contact with us always advising us ...
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By: Tim B
May 08, 2013
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It was very kind of you to write a positive review of our company, thank you. We all hope that you are happy in your rental home. Good luck in the future and best wishes, Tim B, Senior Partner WPR ...

“I recently sold my property via Warren Powell-Richards. We originally ......”

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Nov 21,2012
Minithumbup
By: 'Chris B'
Nov 21,2012
32 people found
this helpful
I recently sold my property via Warren Powell-Richards. We originally instructed another agent but with no joy. We started to become very despondent about the whole thing but as we had viewed a lot of houses with WPR we decided to give it one last ...
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By: Tim B
May 08, 2013
View all comments (1)
It was very kind of you to write a positive review of our company, thank you. We all hope that you are happy in your new home and thanks again for the opportubnity you gave us to act as your agent. Good luck in the future and best wishes, Tim B, Senior Partner WPR ...

“Worst agents I have ever dealt with.House was being ......”

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Oct 25,2012
Minithumbdown
By: 'Lozza16'
Oct 25,2012
15 people found
this helpful
Worst agents I have ever dealt with. House was being marketed with 3 local agents by new build company who we had part exchanged the house with. The house sold. The buyer was selling their house through WPR, but because she made the offer through another ...
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By: Tim B
Mar 22, 2013
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A bit mean really – we told your potential buyer (a vendor client of ours) that you were not prepared to move in the timescale that she wanted (the truth). We pride ourselves on our absolute honesty and are not prepared to lie in order to put a deal together that would inevitably fall through at a later date. I must also respectfully mention that your use of extremely bad and foul language to a hard working and decent young lady who works in our team is completely unacceptable. She was ...
Staff picture Tim
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Staff picture Polly
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Staff picture Nick
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Staff picture Richard
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Staff picture Clare
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Staff picture Harry
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Staff picture Jo
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Staff picture Karen
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Staff picture Alex
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Warren Powell-Richards
Complaints Procedure
_________________________________________
1. Please raise your complaint with the team member that you have been dealing with. If that team member cannot immediately resolve the issue to your satisfaction then please put the complaint in writing addressed to the Warren Powell-Richards Partner for that particular branch.
2. Warren Powell-Richards will acknowledge your complaint in writing within 3 working days and we will undertake a thorough and full investigation.
3. You will receive a written outcome of the investigation within 15 working days
4. If you are not satisfied with the outcome of that investigation please write to Tim Buxton, Senior Partner, Warren Powell-Richards at either our Alton offices, 78 High Street, Alton, Hampshire, GU34 1EN or via email t.buxton@wprhomes.co.uk. He will undertake a detached, further and full investigation and review the circumstances. If the complaint directly concerns Tim Buxton then we have an independent arbitrator who is a retired managing director of a national firm of estate agents who has agreed to independently review complaints on our behalf. Details will be furnished at that time.
5. You will receive a written statement setting out the review findings and expressing the final viewpoint of the Company. This concludes the Companies internal complaints procedure.
6. From initial receipt of your complaint until the final viewpoint letter should be no greater than 8 weeks.
7. Warren Powell-Richards are members of the Property Ombudsman Scheme. If you are dissatisfied with the final outcome you can refer your complaint to the Property Ombudsman at Milford House, 43 Milford Street, Salisbury, Wiltshire, SP1 2BP. www.tpos.co.uk You have twelve months to do so.
Last updated at 9:35 AM 14/03/2017 by allAgents

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Warren Powell Richards

Branch - Alton, GU34