• Tim Buxton
    Tim Buxton
  • Polly Gillert
    Polly Gillert
  • Nick Warren
    Nick Warren
  • Richard Santos
    Richard Santos
  • Elizabeth Lowther
    Elizabeth Lowther
  • Clare Knight
    Clare Knight
  • Harry Kellie
    Harry Kellie
  • Benjamin Coulston
    Benjamin Coulston
  • Jo Santos
    Jo Santos
  • Jo Wright
    Jo Wright
Established in 2008 and with offices in Alton, Farnham, Godalming, Grayshott and Haslemere, we are a totally independent estate agency focusing on marketing properties on the Surrey/Hampshire/West Sussex borders.
Warren Powell Richards

78 High Street Alton
Hampshire
GU34 1EN

Sales: 01420 87379 / Lets: 01420 87409
Sep 21,2017
Minithumbup
Polly Gillert
By: 'David Brown'
Sep 21,2017
1 people found
this helpful
The service we experienced from Polly when buying our was 'top-draw'. She was pro-active, patient and extremely supportive in helping us through to a successful exchange/completion on our house purchase. I wouldn't hesitate in recommending WPR when selling or buying. Thanks again Polly....you're an asset to your business and profession!...
read full review
Was this helpful? Yes
Sep 19,2017
Minithumbup
Richard Santos
By: 'Alex Wilson'
Sep 19,2017
2 people found
this helpful
Richard has provided me with an exceptional letting agent service for the past 7 years or more. Always helpful and polite, he is superb at finding good tenants quickly, in both Alton and Bordon....
read full review
Comment on agent fees
The fees are good value
Was this helpful? Yes
By: Tim B
Sep 19, 2017
View all comments (1)
Thank you very much for being such a great and loyal client of our Company and also for taking the time to write your kind review featuring my friend and colleague Richard Santos. We are very appreciative. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...
Sep 19,2017
Minithumbup
Richard Santos
By: 'Margaret Whidborne'
Sep 19,2017
2 people found
this helpful
I have always found Richard Santos to be very helpful and efficient in dealing with lettings. The outcome has always been positive....
read full review
Comment on agent fees
Good
Was this helpful? Yes
By: Tim B
Sep 20, 2017
View all comments (1)
Just a little note to say thank you for the review of Richard and also to thank you for putting your faith in our Company to act as your letting agent. We are very grateful to you. Very best wishes and regards Tim B, Senior Partner, Warren Powell-Richards ...
Sep 15,2017
Minithumbup
Richard Santos
By: 'Diane'
Sep 15,2017
2 people found
this helpful
I have used Richard Santos as my letting agent for 5 years now and in that time I have encountered zero problems and the flat has only been vacant for about a total of 5 weeks during that this time....
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Comment on agent fees
Agents fees are very fair for the work done and headaches it has saved me.
Was this helpful? Yes
By: Tim B
Sep 19, 2017
View all comments (1)
Just a little note to thank you for the review of Richard and also an extra big thank you for being such a loyal client for so many years. We really appreciate your business. Very best wishes and regards, Tim B Senior Partner Warren Powell-Richards ...
Sep 13,2017
Minithumbup
Richard Santos
By: 'Neil'
Sep 13,2017
5 people found
this helpful
Richard was very professional and helpful throughout the whole process. He was prompt with all our enquiries and always treated us in a friendly manner. We would highly recommend Richard to anyone who is looking for a competent agent....
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Comment on agent fees
Good
Was this helpful? Yes
By: Tim B
Sep 13, 2017
View all comments (1)
Hi Neil, thanks very much for your review of Richard Santos at WPR Lettings, it was very kind of you. I hope you are enjoying life in your new home. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...
Sep 13,2017
Minithumbup
Tim Buxton
By: 'SM'
Sep 13,2017
9 people found
this helpful
Simply the best. Without a doubt Mr Buxton is the finest Estate Agent in the South East, maybe the Uk and possibly the Universe. He is also handsome and a great man manager....
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Comment on agent fees
Worth every penny
Was this helpful? Yes
By: Daniel Vasey
Sep 13, 2017
View all comments (2)
Thank you so much for the wonderful review of Tim. He is indeed a fantastic chap and a very fine estate agent. As our senior partner he does like to set the bar very high and I am delighted to hear he exceeded his own high standards. Once again thank you for using Warren Powell-Richards to sell your home, I shall now do my best to deflate Tim's head following him reading this review. Daniel Vasey - Partner ...
Sep 11,2017
Minithumbup
Richard Santos
By: 'Jayne'
Sep 11,2017
4 people found
this helpful
Excellent service and very helpful - made the process very smooth for moving in etc. Would definitely recommend and would use again...
read full review
Comment on agent fees
Good
Was this helpful? Yes
By: Tim B
Sep 13, 2017
View all comments (1)
Thanks very much for the review of our head of lettings Richard Santos. It's kind of you to have shared your thoughts. I hope you are very happy in your new home. Regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...
Sep 08,2017
Minithumbup
Richard Santos
By: 'Sandy'
Sep 08,2017
3 people found
this helpful
Richard, like the other members of staff at Warren Powell, is charming and very helpful. I have complete confidence in having him manage the letting of my property in Alton....
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Comment on agent fees
Very acceptable
Was this helpful? Yes
By: Tim B
Sep 10, 2017
View all comments (1)
Hello and thank you for your review featuring my colleague Richards Santos who heads up WPR Lettings. It's very kind of you. Thank you also for trusting us to act as your agent. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...
Sep 04,2017
Minithumbup
Richard Santos
By: 'JoeT'
Sep 04,2017
4 people found
this helpful
Richard helped with all of my queries, and was a pleasure to deal with. Thank you, Richard, on ensuring my move was as easy as possible....
read full review
Comment on agent fees
Bad
Was this helpful? Yes
By: Tim B
Sep 05, 2017
View all comments (1)
Just a little note to thank you for the supportive review featuring Richard Santos who heads up our WPR lettings team. Very much appreciated. Best wishes, Tim B, Senior Partner,Warren Powell-Richards ...
Aug 31,2017
Minithumbup
Richard Santos
By: 'NTaylor'
Aug 31,2017
4 people found
this helpful
Richard is an extremely courteous, helpful and efficient agent. From viewing, through to signing the agreement documents, Richard has made sure my needs were met and questions answered, patiently waiting when I have been due to providing anything. He continues to maintain good tenant/agent relations too: always friendly and quick to act when any issues need resolving, including helping me get into my flat when I locked myself out (twice!)....
read full review
Comment on agent fees
High, but that's the rental game
Was this helpful? Yes
By: Tim B
Sep 02, 2017
View all comments (1)
Just a little note to say thank you for the kind review of Richard Santos. I am delighted that you found him an easy fellow to deal with especially when it came to gaining entry to your flat when you locked yourself out. Very best wishes and regards Tim B, Senior Partner, Warren Powell-Richards ...
Aug 23,2017
Minithumbup
Richard Santos
By: 'A S H'
Aug 23,2017
1 people found
this helpful
Excellent service from Richand and the team at Alton. Have used for many years and I'm sure many to come in the future....
read full review
Comment on agent fees
Fair
Was this helpful? Yes
By: Tim B
Sep 02, 2017
View all comments (1)
Thank you very much for your kind review of my colleague Richard and also for being such a great supporter and client of our Company. We very much appreciate your business. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...
Aug 16,2017
Minithumbup
Richard Santos
By: 'Laura Michalczyk'
Aug 16,2017
5 people found
this helpful
Richard was always very pleasant and professional, nothing was ever too much trouble for him and he always made me feel like a valued customer. He dealt with any issues very quickly and was very efficient. I couldn't recommend him any higher and everyone I spoke to at Warren Powell Richards was always pleasant and accommodating....
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Was this helpful? Yes
By: TIm B
Aug 16, 2017
View all comments (1)
Thank you very much indeed for your review of Richards and WPR Lettings. We really appreciate these little reviews. Very best wishes with your future plans, regards, Tim B, Senior Partner, Warren Powell-Richards ...
Aug 16,2017
Minithumbup
Richard Santos
By: 'Alton Landlady'
Aug 16,2017
5 people found
this helpful
Richard has made the whole process of renting a property to tenants a pleasant and stress free experience. We were keen to use local agents who had local knowledge of the rental market. Nothing has been too much trouble and the friendly staff in the branch are always so helpful....
read full review
Comment on agent fees
The fees are fair for the excellent service provided.
Was this helpful? Yes
By: Tim B
Aug 16, 2017
View all comments (1)
Hello and thank you both for your kind and supporting review of my colleague Richard at WPR Lettings and also for picking us to act as your letting agent. We appreciated your support and business. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-RIchards ...
Aug 15,2017
Minithumbup
Richard Santos
By: 'EllieMac'
Aug 15,2017
5 people found
this helpful
Richard dealt with the letting of my property extremely efficiently and most importantly found me just the sort of tenant I was hoping for. Communication was easy and paperwork was sent promptly, was comprehensive and easy to understand....
read full review
Comment on agent fees
Fees are reasonable for the quality of service provided.
Was this helpful? Yes
By: Tim B
Aug 16, 2017
View all comments (1)
Just a little note to say a big thank you for your kind review and also for picking us at WPR to act as your letting agent. We really appreciate it. Very best wishes and regards, Tim B, Senior Partner, Warren Power-Richards ...
Aug 14,2017
Minithumbup
Polly Gillert
By: 'Gemma Moody'
Aug 14,2017
5 people found
this helpful
I cant thank Polly enough for finding me my perfect home! I am new to the area and she was patience and very supportive on finding my house. WPR were pro-active and called me regarding the house I brought and if it wasn't for that I wouldn't be in there now. Service was brilliant and I always felt they were so supportive. I love the area and wouldn't hesitate to using them again. Thanks again Polly....you're a star! x...
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Was this helpful? Yes
By: TIm B
Aug 16, 2017
View all comments (1)
Hi Gemma, welcome to Alton. It's a great town and I hope you enjoy living here, I'm sure you will. I hope you love your super new home too. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards PS Thanks for the great review of Polly too ...
Aug 05,2017
Minithumbup
Richard Santos
By: 'Brendan O'Keeffe'
Aug 05,2017
5 people found
this helpful
Richard has always been very helpful and informative in my dealings with him. The property I rented was perfect for my needs at the time and I had no problems....
read full review
Comment on agent fees
No opinion
Was this helpful? Yes
By: Tim B
Aug 09, 2017
View all comments (1)
Hello and thank you very much for you review of Richard and WPR Lettings. It's very good of you and we appreciate it. Very best wishes with your future plans, regards, and best wishes, Tim B, Senior Partners, Warren Powell-Richards ...
Aug 04,2017
Minithumbup
Harry Kellie
By: 'Sam'
Aug 04,2017
5 people found
this helpful
Harry was not the first agent dealing with my purchase, and is not the agent who showed me around the property. Although there was some confusion with calls and emails not being returned while new agents were picking up where the old one had left off, when Harry became the new agent he was very efficient and communicative. He took the time to relay information to me from along the chain in what seemed to be a long and difficult sale with communication from other parties not being clear, straight...
read full review
Comment on agent fees
N/A - buyer.
Was this helpful? Yes
By: Tim B
Aug 05, 2017
View all comments (1)
Thank you very much for sharing your thoughts on dealing with Harry at WPR Alton. He is a great asset to our team so it is great to see him receiving this recognition, we appreciate it. I hope you are very happy with your new home. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...
Aug 03,2017
Minithumbup
Clare Knight
By: 'Mr and Mrs C'
Aug 03,2017
5 people found
this helpful
Thank you Clare for a very smooth buying process of our house in Telegraph Lane.You gave us plenty of time to view and always got back to us very quickly with any questions we had.Would thoroughly recommend this branch if you were looking for properties in that area.We wern't pestered with numerous calls but were kept up to date with their mailing list.Thank you Clare and the Alton office....
read full review
Was this helpful? Yes
By: Tim B
Aug 05, 2017
View all comments (1)
Hello and thank you for the great review featuring Clare at WPR Alton. It is very kind of you and much appreciated. We hope you love your new home, Telegraph Lane is a super place to live. Regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...
Jul 28,2017
Minithumbup
Clare Knight
By: 'S&M'
Jul 28,2017
5 people found
this helpful
Clare has been efficient, kept us up to date on developments, and generally been a pleasure to deal with throughout the selling of our property....
read full review
Comment on agent fees
As expected
Was this helpful? Yes
By: Tim B
Jul 29, 2017
View all comments (1)
Hello and thank you for your kind words about my colleague Clare at WPR Alton. Thank you also for picking WPR to act as your estate agent. We appreciate your business. Very best wishes with your future plans, regards, Tim B, Senior Partner,Warren Powell-Richards ...
Jul 23,2017
Minithumbup
Clare Knight
By: 'Mrs W'
Jul 23,2017
6 people found
this helpful
Clare was amazing throughout our purchase, there were many challenges, but she always provided support and made sure there was regular communication throughout the chain. she is dedicated, hardworking and a great asset to Warren Powell....
read full review
Was this helpful? Yes
By: Tim B
Jul 24, 2017
View all comments (1)
What a lovely review of Clare at WPR Alton. Thank you very much indeed. I hope you love your fab new home. Very best wishes an regards, Tim B, Senior Partner, Warren Powell-Richards ...
Jul 18,2017
Minithumbup
Clare Knight
By: 'Paul'
Jul 18,2017
5 people found
this helpful
If it had not been for Clare's fantastic support and help I think we would have given up trying to sell our house. Clare did all the chasing around for us and managed to tie up all the loose ends. We cannot thank her enough for her dedicated professional approach, a real asset to your company....
read full review
Comment on agent fees
The agent fees are competitive compared with other local agents.
Was this helpful? Yes
By: Tim B
Jul 20, 2017
View all comments (1)
Hi Paul - thank you for the great review of my colleague Clare who is indeed a real asset to our company. Thank you also for picking us to act as your estate agent. Very best wish with your future plans. Regards, Tim B, Senior partner, Warren Powell-Richards ...
Jul 10,2017
Minithumbup
Nick Warren
Polly Gillert
By: 'Goymer'
Jul 10,2017
6 people found
this helpful
Nick and Polly proved to be dedicated, supportive, wise and showed great integrity. A rare combination today in the world of house sales....
read full review
Was this helpful? Yes
By: Tim B
Jul 11, 2017
View all comments (1)
Thank you very much for your kind and supportive review featuring my colleagues Nick and Polly. Its good of you to have shared your thoughts and we really appreciate it. Thank you also for picking us at WPR to act as your Estate Agent. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...
Jul 03,2017
Minithumbup
Richard Santos
By: 'DC0808'
Jul 03,2017
3 people found
this helpful
We recently found a property to rent through Warren Powell Richards and found Richard to be very helpful and professional throughout....
read full review
Was this helpful? Yes
By: Tim B
Jul 06, 2017
View all comments (1)
Thanks very much for writing your review featuring Richard Santos. It is appreciated. I hope you are happy in your new home, best wishes and regards Tim B, Senior Partner, Warren Powell-Richards ...
Jul 02,2017
Minithumbup
Richard Santos
Clare Knight
By: 'Amy'
Jul 02,2017
3 people found
this helpful
A surprisingly easy letting experience! Richard was friendly, helpful and quick to act in contacting our new Landlord, and made the whole process of setting up our new tenancy a breeze. Clare was equally quick and efficient in responding to our questions during the setup process. Thank you very much both....
read full review
Comment on agent fees
Considering the quality of service provided, the agent's fees were reasonable.
Was this helpful? Yes
By: Tim B
Jul 03, 2017
View all comments (1)
Hi Amy, just a little note to say thank you very much for your kind review of Richard and Clare. We really appreciate you sharing your thoughts. I hope you are enjoying life in your new home. Regards and best wishes Tim B, Senior Partner, Warren Powell-Richards ...
Jun 30,2017
Minithumbup
Richard Santos
By: 'Landlord'
Jun 30,2017
3 people found
this helpful
Richard is very effective at finding and processing new tenants. He is also very polite and good at keeping you up to date with important information....
read full review
Comment on agent fees
The fees are reasonable for the high quality of service provided.
Was this helpful? Yes
By: Tim B
Jun 30, 2017
View all comments (1)
Hello and thank you for the review featuring my colleague Richard Santos who heads up WPR Lettings. It is good of you to have shared your experience. Thank too for picking us at WPR to act as your letting agent. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...
Jun 27,2017
Minithumbup
Clare Knight
By: 'Becky'
Jun 27,2017
3 people found
this helpful
It's been an absolute delight dealing with Clare at Warren-Powell-Richards. She's extremely helpful, efficient and friendly, so a credit to the firm. Thank you Clare, for making a very stressful situation, a very pleasurable experience!...
read full review
Was this helpful? Yes
By: Tim B
Jun 29, 2017
View all comments (1)
Hi Becky - yes Clare is indeed an asset to our firm. Thank you very much for sharing your thoughts and also for picking us at WPR to act as your agent. We really appreciate both your business and your kind words. Very best wishes, Tim B, Senior Partner, Warren Powell-Richards ...
Jun 26,2017
Minithumbup
Polly Gillert
Clare Knight
By: 'Yvonne and Bill'
Jun 26,2017
4 people found
this helpful
Words cannot express our gratitude to both Polly and Clare. They were both hugely supportive and patient throughout the whole process of selling our bungalow. Always on the end of the phone when needed- even into the evening on some occasions. Sorry Polly , I'm sure you are missing my constant calls!! Would highly recommend them to everybody....
read full review
Was this helpful? Yes
By: Tim B
Jun 26, 2017
View all comments (1)
Hi Yvonne and Bill. What a kind and lovely review of my colleagues Polly and Clare. Thank you very much indeed and thank you too for picking WPR to act as your agent. We appreciate your business. I hope all your future plans go well Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...
Jun 25,2017
Minithumbup
Richard Santos
By: 'A Robinson'
Jun 25,2017
5 people found
this helpful
Very happy with the property rental service given. Tenants were found very quickly and I will certainly return to WPR in the future. Thank you...
read full review
Comment on agent fees
Very competitive which was a reason for using Agent initially.
Was this helpful? Yes
By: Tim B
Jun 26, 2017
View all comments (1)
Hello and thank you for the review of Richard at WPR Lettings in Alton. Thank you too for picking Richard and WPR to act as your agent, we appreciate your business. Best wishes and regards, Tim B, Senior partner, Warren Powell-Richards ...
Jun 25,2017
Minithumbup
Harry Kellie
By: 'Andrew and Mary Fry'
Jun 25,2017
6 people found
this helpful
Harry dealt with the purchase of our new home. When he showed us around we were impressed by his polite and friendly manner, and he always dealt with our phone calls and e mails promptly and efficiently. It was a pleasure to work with him....
read full review
Was this helpful? Yes
By: Tim B
Jun 26, 2017
View all comments (1)
Hello Mr and Mrs Fry - thanks so much for your great review of young Harry at WPR Alton. We really appreciate you sharing your experience. I hope you are very happy with your new home and will be very happy there. Regards and best wishes, Tim B, Senior Partner Warren Powell-Richards ...
Jun 21,2017
Minithumbup
Richard Santos
Clare Knight
By: 'Claud & Mike'
Jun 21,2017
2 people found
this helpful
Richard & Clare were both very helpful in securing us a tenant. Even offering to meet an engineer at the property if we got held up in traffic. I commend Richard on the final completion process, which was done very efficiently. Thank you....
read full review
Comment on agent fees
Good
Was this helpful? Yes
By: Tim B
Jun 22, 2017
View all comments (1)
Hello and thank you for taking the time to write a review featuring my colleagues Richard and Clare. We are very grateful to you. Thank you also for picking us to act as your letting agent, your business is appreciated. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...
Areas covered
  • GU34
  • GU35
  • GU9
  • GU10
  • SO24
  • RG25
  • RG29
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
98% customers were satisfied with fees 83% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £25,000
  • Max: £860,000

Letting
  • Min: £0
  • Max: £170

NAEA ARLA TPOS My deposits scheme


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
103 1 115 0 156 1 137 0 9 0
Tim Buxton Tim Buxton
Senior Partner
3 reviews

About Tim No description set View full profile
Polly Gillert Polly Gillert
Partner
116 reviews

About Polly No description set View full profile
Nick Warren Nick Warren
Partner
27 reviews

About Nick No description set View full profile
Richard Santos Richard Santos
Partner
220 reviews

About Richard No description set View full profile
Elizabeth Lowther Elizabeth Lowther
0 reviews

About Elizabeth No description set View full profile
Clare Knight Clare Knight
Sales Negotiator
52 reviews

About Clare No description set View full profile
Harry Kellie Harry Kellie
3 reviews

About Harry No description set View full profile
Benjamin Coulston Benjamin Coulston
Sales Negotiator
0 reviews

About Benjamin No description set View full profile
Jo Santos Jo Santos
Lettings Assistant
0 reviews

About Jo No description set View full profile
Jo Wright Jo Wright
Sales Secretary
1 reviews

About Jo No description set View full profile

Job vacancies

Please see a list of jobs available

Fees

No fees set.
Last updated at 9:35 AM 14/03/2017 by allAgents

Complaints Procedure

Warren Powell-Richards
Complaints Procedure
_________________________________________
1. Please raise your complaint with the team member that you have been dealing with. If that team member cannot immediately resolve the issue to your satisfaction then please put the complaint in writing addressed to the Warren Powell-Richards Partner for that particular branch.
2. Warren Powell-Richards will acknowledge your complaint in writing within 3 working days and we will undertake a thorough and full investigation.
3. You will receive a written outcome of the investigation within 15 working days
4. If you are not satisfied with the outcome of that investigation please write to Tim Buxton, Senior Partner, Warren Powell-Richards at either our Alton offices, 78 High Street, Alton, Hampshire, GU34 1EN or via email t.buxton@wprhomes.co.uk. He will undertake a detached, further and full investigation and review the circumstances. If the complaint directly concerns Tim Buxton then we have an independent arbitrator who is a retired managing director of a national firm of estate agents who has agreed to independently review complaints on our behalf. Details will be furnished at that time.
5. You will receive a written statement setting out the review findings and expressing the final viewpoint of the Company. This concludes the Companies internal complaints procedure.
6. From initial receipt of your complaint until the final viewpoint letter should be no greater than 8 weeks.
7. Warren Powell-Richards are members of the Property Ombudsman Scheme. If you are dissatisfied with the final outcome you can refer your complaint to the Property Ombudsman at Milford House, 43 Milford Street, Salisbury, Wiltshire, SP1 2BP. www.tpos.co.uk You have twelve months to do so.
Last updated at 9:35 AM 14/03/2017 by allAgents

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