• Staff picture
    Tim
  • Staff picture
    Polly
  • Staff picture
    Nick
  • Staff picture
    Richard
  • Staff picture
    Clare
  • Staff picture
    Harry
  • Staff picture
    Jo
  • Staff picture
    Henry
  • Staff picture
    Karen
Established in 2008 and with offices in Alton, Farnham, Godalming, Grayshott and Haslemere, we are a totally independent estate agency focusing on marketing properties on the Surrey/Hampshire/West Sussex borders.
Warren Powell Richards

78 High Street Alton
Hampshire
GU34 1EN

Sales: 01420 87379 / Lets: 01420 87409

“Above and Beyond...”

Jun 10,2019
Minithumbup
Clare
Polly
By: 'PP'
Jun 10,2019
4 people found
this helpful
Clare has been really exceptional throughout the purchase of our new home. Continually kept in touch, chased everyone she could and has been incredibly supportive through what has been a challenging and long process due to a complex chain....
read full review
Was this helpful? Yes
By: Tim B
Jun 10, 2019
View all comments (1)
It's great to hear that all went well with the purchase of your fabulous new home. We all hope you will be very happy there. Also, thank you very much for taking the time to write your kind review featuring Clare and Polly. We really appreciate you sharing your thoughts. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Richard has been an utter delight to work with throughout ......”

Jun 05,2019
Minithumbup
Richard
By: 'L Jones'
Jun 05,2019
4 people found
this helpful
Richard has been an utter delight to work with throughout the entirely of our 3-year letting process. Not only is he helpful, accommodating, and knowledgeable, but the joy he takes in connecting tenants with the right housing situation is palpable. My husband and I are ...
read full review
Was this helpful? Yes
By: Tim B
Jun 05, 2019
View all comments (1)
What a glowing review of my friend and colleague Richard Santos who heads up WPR Lettings, thank you very much. Thank you also for being such a great client of ours over the years. We are very appreciative. Regards and very best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Highly recommend...”

Jun 04,2019
Minithumbup
Richard
By: 'Celine'
Jun 04,2019
2 people found
this helpful
Richard has been helping me find tenants for several years. He is always very helpful, nothing is too much effort. I am delighted with the help and support WPR always give. I would highly recommend them....
read full review
Comment on agent fees
Fees seem to be very reasonable.
Was this helpful? Yes
By: Tim B
Jun 05, 2019
View all comments (1)
A little note to thank you for being such a fantastic and valued client and supporter of our Company, we really appreciate your business. It's also very good of you to have shared your thoughts on Richard who heads up our lettings team in this review. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Positive Letting Service...”

Jun 04,2019
Minithumbup
Richard
Clare
By: 'S&A Lamport'
Jun 04,2019
4 people found
this helpful
First property rented through Warren Powell Richards and we found their service to be exemplary. Nothing was too much trouble and Richard accommodated us at our initial viewings as best he could. The maintenance team including Trish Brown were excellent and dealt with any issues ...
read full review
Was this helpful? Yes
By: Tim B
Jun 05, 2019
View all comments (1)
It's very good of you to have found a few minutes to write your kind review featuring Richard and Clare. We are very grateful to you and can also take this opportunity to thank you for being an A1 tenant. Regards and very best wishes, Tim B, Senior Partner, Warren Richards ...

“Exceptional service...”

May 23,2019
Minithumbup
Clare
By: 'The downsizers'
May 23,2019
4 people found
this helpful
The whole team at Warren Powell really went the extra mile to make the move a pleasure rather than a pain . Charlie and Poo thankyou all during the normally traumatic process of house moving....
read full review
Comment on agent fees
Good
Was this helpful? Yes
By: Tim B
May 23, 2019
View all comments (1)
Hello and thank you for your review featuring the WPR Alton team and in particular the lovely Clare. We really appreciate you sharing your thoughts but most of all wish you well in your super new home and hope that you will be very happy there. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Extremely helpful and patient...”

May 20,2019
Minithumbup
Richard
By: 'Alison'
May 20,2019
4 people found
this helpful
Having lived abroad for nearly 25 years we were completely new to the renting property business in the UK. Richard was extremely helpful guiding us through the process very efficiently. He was always very quick to answer our calls or get back to us if he ...
read full review
Was this helpful? Yes
By: Tim B
May 20, 2019
View all comments (1)
Thank you very much for the review of Richard and his saintly attributes, I will be sure to pull his leg. I hope you are enjoying life back in Blighty. We are very grateful to you for sharing your thoughts and wish you well with your new UK based life, regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Very helpful and made me feel at ease...”

May 17,2019
Minithumbup
Richard
By: 'Simon'
May 17,2019
5 people found
this helpful
Richard was a very helpful and informative agent and as I have just gone from a house owner to renting due to personal issues he made it a lot easier...
read full review
Comment on agent fees
Good
Was this helpful? Yes
By: Tim B
May 18, 2019
View all comments (1)
Hello and thank you for your review. I'm pleased to hear that Richard was able to make things as easy as possible for you and hope that life is treating you well in your new home. We are vey grateful to you for sharing your thoughts. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Purchase...”

May 16,2019
Minithumbup
Henry
Polly
By: 'David Kent'
May 16,2019
5 people found
this helpful
I wish to thank Henry for his patience during a long period of administration towards exchange of contracts during several visits to the property. Polly and Claire with their excellent client liaison made it happen and we now have a property which ticks all our ...
read full review
Comment on agent fees
not applicable
Was this helpful? Yes
By: Tim B
May 17, 2019
View all comments (1)
Thank you very much for taking the time to write your review featuring Henry, Polly, Clare and the team at WPR in Alton. I hope you love your new home and will be very happy there. Ticking all the boxes is what we like to do. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Great service...”

May 16,2019
Minithumbup
Richard
Polly
By: 'John'
May 16,2019
4 people found
this helpful
I have purchased and then let a property though Warren Powell in a very short time, seven weeks form buying offer to tenant in place. Very good work...
read full review
Comment on agent fees
Very competitive fees
Was this helpful? Yes
By: Tim B
May 17, 2019
View all comments (1)
What a great review - seven weeks is quite something. Thank you very much indeed for being such a great client of our Company and for taking the time to share your thoughts. We are very appreciative. Best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Letting...”

May 14,2019
Minithumbup
Richard
By: 'Barbara'
May 14,2019
4 people found
this helpful
I was impressed with the help and service given to me by Richard and the staff at Alton in finding a tenant quickly and I am happy to leave future management in their capable hands....
read full review
Comment on agent fees
Fees are reasonable and compare with other agents
Was this helpful? Yes
By: Tim B
May 16, 2019
View all comments (1)
Thank you very much for your kind words regarding Richard who heads up WPR lettings in Alton and also for picking WPR to manage your property. We are very appreciative and wish you well with your future plans. Regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Excellent service...”

May 13,2019
Minithumbup
Richard
By: 'Dorset Landlords'
May 13,2019
4 people found
this helpful
Richard provided an excellent Tenant Find service. He listened to our criteria and understood who we were looking for. We found him extremely approachable, very efficient and can highly recommend him....
read full review
Comment on agent fees
Agent's Fees were very reasonable.
Was this helpful? Yes
By: Tim B
May 16, 2019
View all comments (1)
Hello and thank you for your kind comments regarding Richard and also for picking us at WPR to act as your letting agent, we are very appreciative. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Total commitment!...”

May 09,2019
Minithumbup
Clare
By: 'Chris L'
May 09,2019
4 people found
this helpful
Clare has been unstinting in her efforts to sell our property. She has never made us feel any request/enquiry is too small...and in the final MONTHS leading up to our exchange she spent literally HOURS on the phone 'chasing' the current position on ...
read full review
Was this helpful? Yes
By: Tim B
May 11, 2019
View all comments (1)
What a thorough and thoughtful review of Clare at WPR Alton. We are very grateful for your comments and I am delighted to hear that all the hard work and patience resulted in a positive outcome. Thank you too for picking WPR to act as your estate agent, we appreciate your business. Very best wishes and regards, Tim B, Senior Partner, Warren Powell- Richards ...

“Great service for years!...”

Apr 30,2019
Minithumbup
Richard
By: 'Rafael'
Apr 30,2019
3 people found
this helpful
Richard (and WPR in general) has been a great support for many years in handling our letting properties in Alton. He and his team always keep an eye on the properties and solve promptly any problems, which of course provides great peace of mind to ...
read full review
Was this helpful? Yes
By: Tim B
May 02, 2019
View all comments (1)
Thask you very much for taking the time to write your flattering review featuring WPR in Alton and in particular Richard Santos who heads up our lettings team. We are very grateful to you. Thank you also for being such a great client of our Company, Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Head of Lettings...”

Apr 24,2019
Minithumbup
Richard
By: 'David Seaton'
Apr 24,2019
5 people found
this helpful
Richard was a pleasure to work with in selecting and concluding a rental in double quick time. Friendly, informative and always effective in a relaxed fashion. Just how it should be in our view! Excellent agency and contract - many thanks, Margaret and David...
read full review
Comment on agent fees
Appropriate
Was this helpful? Yes
By: Tim B
Apr 27, 2019
View all comments (1)
Thank you very much indeed for your kind review of Richard who heads up WPR lettings. It's excellent to hear that everything went speedily and according to plan. I hope you are very happy in your new home. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Simply the Best!...”

Apr 10,2019
Minithumbup
Richard
By: 'Trav'
Apr 10,2019
3 people found
this helpful
I have been leasing my properties from Richard for the last 3 years and he has always gone the extra mile to ensure that everything goes through smoothly. He communicates well and is an absolute pleasure to deal with. The industry needs more people like this!...
read full review
Comment on agent fees
Good
Was this helpful? Yes
By: Tim B
Apr 11, 2019
View all comments (1)
It's great to hear that Richard has been taking good care of you for the last few years, thank you for being a first class tenant. It's very good of you to have taken the time to write your review, we do appreciate it. I hope all goes well with your future plans, regards and best wishes, Tim B, Senior Partner, Warren Richards ...

“Great service!...”

Apr 05,2019
Minithumbup
Richard
By: 'Lucy C'
Apr 05,2019
4 people found
this helpful
Dealing with Richard has been an absolute pleasure right from the moment we met! He has been so helpful and made my moving/renting process so easy and not stressful. In all my rental experience, I have never dealt with such a helpful, caring agency. ...
read full review
Comment on agent fees
Fees reflected the service that was provided.
Was this helpful? Yes
By: Tim B
Apr 08, 2019
View all comments (1)
What a super review of Richard Santos, thank you very much. We really appreciate you sharing your thoughts and hope all goes well with your future plans. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Professional service...”

Mar 31,2019
Minithumbup
Richard
By: 'Robertois'
Mar 31,2019
4 people found
this helpful
Richard provided a calm and professional service. Realistic advice and good communication. He found us an ideal tenant that matched our spec....
read full review
Comment on agent fees
Fair for the service provided
Was this helpful? Yes
By: Tim B
Apr 01, 2019
View all comments (1)
Just a note to thank you for trusting us at WPR to act as your letting agent and also to thank you for writing your kind review. We are very grateful to you and appreciate your business. Regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Excellent service, always friendly and helpful...”

Mar 27,2019
Minithumbup
Harry
By: 'S & B'
Mar 27,2019
4 people found
this helpful
The team at Warren Powell Richards were really helpful in the purchase of our new home. Harry in particular was a pleasure to work with and was so helpful, easy to contact and always friendly and happy to help or answer any questions we had ...
read full review
Was this helpful? Yes
By: Tim B
Mar 28, 2019
View all comments (1)
It was great to read your kind words about the WPR team in Alton and in particular Harry. We are very grateful to you for sharing your thoughts and very much hope you love your fab new home and will be very happy there. Regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Professional, efficient service....”

Mar 25,2019
Minithumbup
Richard
By: 'Chris'
Mar 25,2019
2 people found
this helpful
We are renting a property through WPR. Richard has been professional and helpful throughout He has answered our questions and concerns in a timely manner and is a pleasure to deal with....
read full review
Was this helpful? Yes
By: Tim B
Mar 26, 2019
View all comments (1)
Thank you very much for taking the time to write your kind review regarding Richard Santos who heads up WPR Lettings. We are very grateful to you and hope that you are very happy in your rental home. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards. ...

“Property Letting...”

Mar 20,2019
Minithumbup
Richard
By: 'Jo'
Mar 20,2019
4 people found
this helpful
Richard was really efficient and helpful, always replying to my emails/phone calls promptly. It was great to have him to guide me through the letting process and nothing was too much trouble for him. I would thoroughly recommend letting your property through Richard at ...
read full review
Comment on agent fees
I think this agent's fees are fairly competitive
Was this helpful? Yes
By: Tim B
Mar 22, 2019
View all comments (1)
Thank you very much for trusting us at WPR to act as your letting agent and also for taking the time to write you kind review of Richard Santos who heads up our letting team. We are very grateful to you. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Excellent...”

Mar 19,2019
Minithumbup
Polly
Harry
By: 'Katie W'
Mar 19,2019
3 people found
this helpful
We used WPR to buy and sell and they were fantastic throughout. In such a tough climate, they were persistent and achieved a sale and purchase in a tough chain. The team were professional and acted with integrity throughout the process. Not only that they ...
read full review
Was this helpful? Yes
By: Tim B
Mar 20, 2019
View all comments (1)
What a great review of Harry and Polly at WPR Alton. Thank you very much and thank you also for being such a great client of our Company. I hope you are enjoying your super new home. Regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“First time renting my property and they were really supportive...”

Mar 18,2019
Minithumbup
Richard
By: 'Gemma'
Mar 18,2019
3 people found
this helpful
I worked with WPR to buy my house and years later I am now renting it with them. The whole experience was new to me but Richard was really supportive in the process. rnThey are helping me manage the property, so know they are always ...
read full review
Comment on agent fees
Good
Was this helpful? Yes
By: Tim B
Mar 18, 2019
View all comments (1)
Thank you very much for entrusting us at WPR to look after you rental property - we promise to take great care of you. Thank you too for writing your supportive review of Richards at WPR Alton. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Great...”

Mar 18,2019
Minithumbup
Richard
By: 'Jack Trowbridge'
Mar 18,2019
5 people found
this helpful
Richard was really helpful throughout the whole process, remaining in regular contact and supplying all necessary information . Would certainly recommend to anyone in the future!...
read full review
Was this helpful? Yes
By: Tim B
Mar 20, 2019
View all comments (1)
Hello and thank you for the kind review of Richard who heads up the WPR lettings team. It's very good of you and we hope you are enjoying life in your new home. Regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Brilliant Service...”

Mar 14,2019
Minithumbup
Richard
By: 'Mr and Mrs Davey'
Mar 14,2019
2 people found
this helpful
Richard has been polite and informative, always on time and answered all of our questions. Made things very smooth and easy to follow....
read full review
Comment on agent fees
ok
Was this helpful? Yes
By: Tim B
Mar 18, 2019
View all comments (1)
Just a note to say a big thank you for taking the time to write your kind review featuring Richard Santos who head up our WPR Lettings team. We are very grateful to you and hope that you are enjoying life in your new home. Best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Excellent service...”

Mar 05,2019
Minithumbup
Richard
By: 'Alice'
Mar 05,2019
3 people found
this helpful
I found Richard to be a very professional, reliable and understanding agent, always ensuring that the needs and requirements of the tenants are dealt with quickly and effectively. I would not hesitate to recommend Richard and Warren Powell Richards to any prospective renters....
read full review
Was this helpful? Yes
By: Tim B
Mar 05, 2019
View all comments (1)
Thank you very much for the review of my friend and colleague Richard Santos who heads up our WPR Lettings team. We are very grateful to you and wish you the very best with your ongoing moving plans. Regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Renting...”

Mar 01,2019
Minithumbup
Richard
By: 'Cheryl'
Mar 01,2019
5 people found
this helpful
Richard is curtious, helpful and friendly to approach always quick to deal with any query and resolve any situation or changes to a letting agreement. I have been renting through WPR for over 6 years now and always have had a good positive experience with Richard. ...
read full review
Was this helpful? Yes
By: Tim B
Mar 01, 2019
View all comments (1)
It's very good of you to have shared your thoughts on working with Richard Santos ar WPR Lettings in Alton. Thank you very much and thank you also for being such a great tenant over the years. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Professional, sympathetic and efficient...”

Feb 28,2019
Minithumbup
Clare
By: 'Sherlock'
Feb 28,2019
4 people found
this helpful
We had a tight timescale to move, under some pressure. Clare was quick, focussed and helpful in her choice of properties to view, given our initial discussion. With her help we very quickly found the house which suited us best, given what was available on ...
read full review
Comment on agent fees
Not applicable, we were purchasers
Was this helpful? Yes
By: Tim B
Mar 01, 2019
View all comments (1)
What a very kind and comprehensive review of Clare at WPR Alton. Thank you very much indeed, we appreciate you sharing your experience. I hope you are very happy with your new home. Regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Friendly, professional and an expert in his field...”

Feb 22,2019
Minithumbup
Harry
By: 'Christian&Melanie'
Feb 22,2019
6 people found
this helpful
I purchased a house through Warren-Powell Richards in Alton and was fortunate enough to deal with Harry Kellie throughout the whole process. There were issues with the bottom of my chain which delayed the exchange by nearly 5 months but Harry was there every step of ...
read full review
Comment on agent fees
N/A
Was this helpful? Yes
By: Tim B
Feb 22, 2019
View all comments (1)
Thank you very much for your review of Harry and WPR Alton. I was very pleased to hear that after such a long time your sales reached a satisfactory conclusion and hope that you are very happy with your new home. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Great service and very helpful...”

Feb 11,2019
Minithumbup
Richard
By: 'Mr L'
Feb 11,2019
6 people found
this helpful
So far had a really good experience with WPR. Richard has been very helpful at answering any questions and also making sure our love has been as seamless as possible....
read full review
Was this helpful? Yes
By: seckin
Feb 22, 2019
View all comments (2)
Richard has been very helpful and kind since i first step into their agency. Everything was sorted really quick and proffessionally. ...

“Excellent Lettings agent...”

Feb 08,2019
Minithumbup
Richard
By: 'Katen'
Feb 08,2019
5 people found
this helpful
Richard is an excellent agent. He found a suitable tenant extremely quickly. Everything has been handled in a very helpful and professional manner with nothing being too much trouble - even fitting a new hob extractor fan filter !...
read full review
Comment on agent fees
Fees seem reasonable
Was this helpful? Yes
By: Tim B
Feb 11, 2019
View all comments (1)
Thank you very much for your super review featuring Richard who heads up WPR Lettings and also for picking WPR to act as your letting agent. We appreciate both your comments and your business, very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...
Areas covered
  • GU34
  • GU35
  • GU9
  • GU10
  • SO24
  • RG25
  • RG29
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Performance Statistics
- Valuation Fees
Sales 95% 100%
Lettings 90% 98%
Price range of properties reviewed
Sales
  • Min: £25,000
  • Max: £860,000

Letting
  • Min: £0
  • Max: £775,000

NAEA ARLA TPOS Sales TPOS Lettings TPOS My deposits scheme


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
148 1 171 1 189 1 169 0 9 0
Staff picture Tim
(3)

Staff picture Polly
(140)

Staff picture Nick
(31)

Staff picture Richard
(322)

Staff picture Clare
(89)

Staff picture Harry
(19)

Staff picture Jo
(0)

Staff picture Henry
(2)

Staff picture Karen
(0)

No fees information available
Kindly note that legally, letting agents needs to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents needs to keep this information up to date and precise on allAgents, either in the Fees Tab Section on your profile page or within the property description.

Complaints Procedure

Warren Powell-Richards
Complaints Procedure
_________________________________________
1. Please raise your complaint with the team member that you have been dealing with. If that team member cannot immediately resolve the issue to your satisfaction then please put the complaint in writing addressed to the Warren Powell-Richards Partner for that particular branch.
2. Warren Powell-Richards will acknowledge your complaint in writing within 3 working days and we will undertake a thorough and full investigation.
3. You will receive a written outcome of the investigation within 15 working days
4. If you are not satisfied with the outcome of that investigation please write to Tim Buxton, Senior Partner, Warren Powell-Richards at either our Alton offices, 78 High Street, Alton, Hampshire, GU34 1EN or via email t.buxton@wprhomes.co.uk. He will undertake a detached, further and full investigation and review the circumstances. If the complaint directly concerns Tim Buxton then we have an independent arbitrator who is a retired managing director of a national firm of estate agents who has agreed to independently review complaints on our behalf. Details will be furnished at that time.
5. You will receive a written statement setting out the review findings and expressing the final viewpoint of the Company. This concludes the Companies internal complaints procedure.
6. From initial receipt of your complaint until the final viewpoint letter should be no greater than 8 weeks.
7. Warren Powell-Richards are members of the Property Ombudsman Scheme. If you are dissatisfied with the final outcome you can refer your complaint to the Property Ombudsman at Milford House, 43 Milford Street, Salisbury, Wiltshire, SP1 2BP. www.tpos.co.uk You have twelve months to do so.
Last updated at 9:35 AM 14/03/2017 by allAgents

Opening hours



.
As Seen On

Book FREE Valuation

Branch - Alton, GU34

Branch logo