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    Matt Branch Manager
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    Michele Tedman
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    Annie
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    Courteney Hunt
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    Ann McDonald
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Ward & Partners

126 Welling High Street Welling Welling, Dartford
Greater London
DA16 1TJ

0208 301 6679

Feb 26,2016
Minithumbdown
By:
Feb 26,2016
2 people found
this helpful
Following having an offer accepted on a small flat in Woolwich in mid-December, and appropriate provisions made regarding mortgages, solicitors etc, all went quiet with agent. Over the course of the week prior to Christmas I contacted them via phone on a daily basis to be told that someone would get back to me (no one did). It was surprising then to find the flat I had an offer accepted on relisted on their website...! Obviously I sent a slightly disgruntled email to them (on Christmas day) outl...
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Comment on agent fees
n/a
Was this helpful? Yes
Aug 16,2013
Minithumbdown
By:
Aug 16,2013
0 people found
this helpful
I visited Ward with my elderly father who wished to sell his house to purchase a bungalow. We told the staff that all communication was to be through me his daughter he did not want to have one agent as he had chosen another on his high street to be joint agents. A valuation was booked with the agent Ann to contact me after to see how we wanted to proceed. The agent visited my Dads house told him he had a lovely house and he needed to sign a form for some photos to be taken. The form was actuall...
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What agent could do to change your mind?
The agent could have taken on board what we as the customer actually wanted and when questioned not to resort to shouting at me the customer but actually try to rectify things. The branch manager if he tells me he is walking a hundred yards down the street to another agents to try and rescue a property that we are losing down to his staffs actions could actually do that.
Was this helpful? Yes
By: Sam Dalton
Aug 19, 2013
View all comments (1)
Dear 'Beware', I am saddened to hear your comments regarding one of our branches and would most certainly like to investigate your concerns further. There is nothing more important to me than customer satisfaction, unfortunately I am unsure as to who you are as you have titled yourself anonymously and would ask you to please contact me directly at Sam.dalton@wardandpartners.co.uk. Kind regards Sam Dalton, Group Partner, Ward & Partners....
Aug 09,2013
Minithumbup
By:
Aug 09,2013
1 people found
this helpful
all staff was good AAAAAAAAAAAAA+++++++ AND VERY HELPFUL ANN WAS THE BEST,,,,,,,, VERY GOOD AT GET PEOPLE TO HOUSE ON OPEN DAY....
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Was this helpful? Yes
By: Sam Dalton
Aug 09, 2013
View all comments (1)
Dear Malcom, thank you for your feedback! I am delighted you found all the staff good, and am glad to hear you found Ann to be the best, we do too!!! She will be so pleased to hear you were very happy. Kind regards Sam Dalton, Group Partner, Ward & Partners....
Aug 05,2013
Minithumbup
By:
Aug 05,2013
1 people found
this helpful
I would like to say Ward and Partners in Welling has given the best Service to me out of every oher estate agent on the high street. Ann has excellent customer service skills and is very friendly and polite. I remebered her name from the very first phone call I made to this store. Other estate agents should learn from this agent. I would reccomend them to anyone and I would put my first interest in buying from this agent before any others....
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Was this helpful? Yes
By: Sam Dalton
Aug 05, 2013
View all comments (1)
Dear Martin, thank you for your wonderful comments regarding the service you have had from our Welling office, and in particular, Ann. I am so pleased to hear you would recommend us to anyone as well, thank you for your kind words. I hear Ann has booked you to view a terrific home in North Welling, and we all have our fingers crossed that it will be your dream home! Good luck and we look forward to assisting you with your purchase, kind regards, Sam Dalton, Group Partner, Ward & Partners....
Jul 03,2013
Minithumbup
By:
Jul 03,2013
1 people found
this helpful
Courtney was so delightful she could not do enough to help me and she made me feel as though I was never troubling her. I still haven\'t found a property through Ward and Partners but with Courtneys help I have complete faith. She calls me whenever a property comes on the market and she is always as friendly and outgoing as the first time I spoke to her. I work in Croydon and she even helped me book a mortgage appointment in their Shirley branch. She is always there to help me and I can\'t thank...
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Was this helpful? Yes
By: Sam Dalton
Jul 06, 2013
View all comments (1)
Dear Sali, thank you for your lovely feedback regarding Courteney at our Welling office. Customer satisfaction is very important to us and Courteney and she will delighted to hear she finds your dream home, good luck! Kind regards Sam Dalton, Group Partner, Ward & Partners....
Jun 07,2013
Minithumbup
By:
Jun 07,2013
1 people found
this helpful
I was persuaded gently into deciding that Ward & Partners were the estate agent that I should use as sole sellers on my property and I can honestly say it was one of the best decisions I have made. The Manager, Tarkan took a personal interest in the movement on my sale throughout. There were also several members of the team who were an asset to Ward and a benefit to me. Whether it was Annie, Debbie or Debbie (secretary) who took your call you could be assured of it being passed to the appr...
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Was this helpful? Yes
By: Sam Dalton
Jun 16, 2013
View all comments (1)
Hi Lucy, thank you for your kind feedback regarding our Team at Welling. I was really pleased to hear they kept you updated throughout the sale as I know how stressful it can be, especially when you put your trust in others to help with your biggest asset. Thank you again and I hope we can help you again in the future. Kind regards Sam Dalton, Group Partner, Ward & Partners....
Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees % accuracy of agent's valuations
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Sales No data
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Matt Branch Manager - upload your photo Matt Branch Manager
0 reviews

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Michele Tedman - upload your photo Michele Tedman
4 reviews

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Annie  - upload your photo Annie
1 reviews

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Debbie  - no image available Debbie
2 reviews

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Courteney Hunt - upload your photo Courteney Hunt
2 reviews

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Ann McDonald - upload your photo Ann McDonald
2 reviews

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Chris  - upload your photo Chris
3 reviews

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