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Ward & Partners

20 High Street Tunbridge Wells
Kent
TN1 1UX

01892 542767

May 26,2014
Minithumbup
By:
May 26,2014
0 people found
this helpful
I have been very impressed and pleased with Clare Sheffield's services in helping me to rent out my flat in Tunbridge Wells. She has a very good understanding of the market, is refreshingly very efficient and as good as her word, and found me a suitable tenant very quickly. As a new landlord, she guided me through the whole process. You can find honest people, you can find efficient people, and you can find knowledgeable people; but to find them all in one person is rare, and Clare Sheffie...
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Nov 21,2013
Minithumbup
By:
Nov 21,2013
0 people found
this helpful
Having had a rather poor experience with a letting agent in the past I was rather reluctant to use an agent again however I needed to rent out my mother\'s flat very quickly and was so pleased to have had a totally different experience with Clare at Ward and Partners. She was friendly as well as being very professional and most importantly always returned my calls. She quickly found a convenient time to visit and introduce herself to my current tenant to reassure her that she would always acco...
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Nov 21,2013
Minithumbup
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Nov 21,2013
0 people found
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Although I have cited only 2 members of staff above, the other two members, Giles and Jules, equally fall into this bracket of excellent If a member of staff was away, the others all knew the status and ably followed up. All were very helpful and very pleasant to work with. All were professional in their outlook and the way they did business. In addition, all were cheerful in disposition which made for easy contact. In short they made the whole process really quite smooth....
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Nov 13,2013
Minithumbup
By:
Nov 13,2013
0 people found
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Clare is fantastic to work with. Its the first time I have worked with her and I am very impressed indeed. She has been extremely efficient and gone the extra mile both in finding tenants and all the various things involved in getting the tenants up and running. Because of this I feel that Wards have my best interests at heart as well as ensuring my tenants are well looked after too. I can recommend both Clare and Wards highly in every aspect. Thanks for all your hard work :)...
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By: Clare Sheffield
Nov 14, 2013
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Dear Mrs Leck, Thank you for your kind comments. I look forward to the ongoing management of your proeprty. Kind Regards Clare Sheffield....
Sep 13,2013
Minithumbup
By:
Sep 13,2013
0 people found
this helpful
Very professional service, quick to respond to all questions. offered advice and support. Gave contacts for good trades people. Property was let before the work was finished so we had no turn around time due to the effective marketing strategy that was suggested by Clare. Communication has been excellent and we are very pleased with the service we received. As a first time land lord I have been looked after very well....
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By: Clare Sheffield
Sep 18, 2013
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Thank you for taking the time to leave a review. I look forward to continuing our relationship through the management of the property....
Jul 05,2013
Minithumbup
By:
Jul 05,2013
1 people found
this helpful
I have to say that I am really really happy with Ward and I wished that I had chosen them as my agent for selling my property. I bought from them and had used a different agent to sell and I could compare them straight away. Ward was proactive, checking up on their client\'s behalf while my agent wasn\'t doing anything! They would even call up my agent to get my property sale going(because we were in a chain) and all the things that I wished my agent would do to my buyer! Whenever I leave them a...
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By: Garen Taylor
Oct 01, 2013
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Dear Mrs M Thank you for taking some time to comment on the service recieved from our Tunbridge Wells office. I am extremely pleased the process was proactive from start to finish and that we exceeded your expectations. We always strive to look after our customers and make the moving experience a pleasurable one and i wish you the best of luck with your move Kind regards Garen Taylor, Group Partner....
Jul 04,2013
Minithumbup
By:
Jul 04,2013
1 people found
this helpful
Having previously marketed my house with another agent with no success, I was pleasantly surprised that with Ward and Partners a lot of interest was generated and a good offer followed relatively quickly. The whole process went smoothly and I found that having a dedicated sales progression person at the branch saved me a lot of time chasing solicitors and such. It seems that they run a slick operation at the Tunbridge Wells branch and I would definitely use them again in future....
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Jul 01,2013
Minithumbup
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Jul 01,2013
1 people found
this helpful
Steve advised on how best to sell a property in great need of modernisation and recommended selling it by tender. This proved to be very successful as there were over 20 viewings and 12 offers were made. After our initial meeting in Tunbridge Wells, the whole process was undertaken from Somerset and everything ran smoothly. Louise was very efficient and liaised with both myself and the solicitor....
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Mar 05,2013
Minithumbup
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Mar 05,2013
0 people found
this helpful
Once a buyer had been found Louise kept me fully informed of events during the transaction and having agreed to take meter readings on the final day, did so with no reminder from me....
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Jun 30,2012
Minithumbdown
By:
Jun 30,2012
5 people found
this helpful
I called regarding a property Wards had on there books. I was bombarded with offers of Financial advice and solicitors that they could provide for me, I had told them that I had these issues in place but they didnt seem to take no for an answer. (Very Pushy) I decided to place an offer on a house they had showed me but found it very difficult to get anybody to call me back. I had to deal with somebody different each time they eventually got in touch with me. Meanwhile I got these annoying send a...
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What agent could do to change your mind?
More personal care, they seem too busy for you.
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Sep 14,2011
Minithumbup
By:
Sep 14,2011
8 people found
this helpful
They SOLD my house in two weeks from more money than other agents quoted! Giles the manager was brilliant, I would use them again without thinking!!! Would recommend them....
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Mar 11,2011
Minithumbdown
By:
Mar 11,2011
4 people found
this helpful
Lazy and rude. If you want an agent who will help in a chain to move the selling and buying process along, then go somewhere else. Once Wards have a buyer, they will sit back and let everybody else do the work whilst they watch the money come in. Good look with your complaint too - I'm still waiting for a response since September 2010!...
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By: Terri
May 17, 2011
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Agree totally with this review. They don't stick to their side of the agreement and let everyone else do the work for them and then charge astronomical fees for doing nothing. Never ever use them.....
Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Michele Tedman - upload your photo Michele Tedman
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