Walton & Allen
Head Office, Nottingham, NG1
3.4/5, 35 reviews
60% recommended
100% sales valuation accuracy
93% sales fee satisfaction
82% lettings valuation accuracy
87% lettings fee satisfaction
Estate agents Nottingham. We provide property sales, lettings, mortgage advice and more across the whole of Nottinghamshire. show more Estate agents Nottingham. We provide property sales, lettings, mortgage advice and more across the whole of Nottinghamshire.

...left to get your reviews in for the
2021 allAgents Estate & Letting Agents Awards


Opening Hours
Address

Walton & Allen
The Pavilion,1 Lace Market Square
Nottingham
Nottinghamshire
NG1 1PB
0115 924 3304

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 93% £51,000 £280,000
Lettings 82% 87% £450 £850
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
9 2 0 3 8 2 2 0 2 7
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
DPS TDS
Latest Properties

No Properties

“Great service from the sales team especially ......”

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Mar 05,2021
Minithumbup
By: 'Adel'
Mar 05,2021
0 people found
this helpful
Great service from the sales team especially Chloe who went above and beyond. Would definitely use them again the future....
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“Absolutely great service, would highly recomm......”

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Mar 04,2021
Minithumbup
By: 'Melissa.howarth@hotmail.co.uk'
Mar 04,2021
0 people found
this helpful
Absolutely great service, would highly recommend, very professional and Chloe worked really hard to help us, this is by far the best company I have dealt with, breath of fresh air...
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“I came to Walton & Allen as an investor looki......”

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Feb 15,2021
Minithumbup
By: 'Kerrie'
Feb 15,2021
0 people found
this helpful
I came to Walton & Allen as an investor looking to purchase my first buy to let. They helped me with everything from advising on my deposit money to purchasing the first property and the selective licensing that went with it. Now they manage the flat ...
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“I initially had Richard come out to value my ......”

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Feb 01,2021
Minithumbup
By: 'Brian'
Feb 01,2021
0 people found
this helpful
I initially had Richard come out to value my property who was extremely polite and helpful. I haven't sold a property in over 25 years and he was very keen to ensure I knew the exact process. After several viewings they sold my property for a ...
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“I found Walton & Allen online after my previo......”

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Jan 29,2021
Minithumbup
By: 'Sean'
Jan 29,2021
0 people found
this helpful
I found Walton & Allen online after my previous letting agent made numerous mistakes with managing my buy to let property. From the very start they were extremely helpful. Have been using them now for 6 months to manage my flat and am very pleased....
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“I am really concerned since leasing the prope......”

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Dec 22,2020
Minithumbdown
By: 'Charlotte'
Dec 22,2020
0 people found
this helpful
I am really concerned since leasing the property as a student visiting nottingham at ENfield house their has no working aerial in which to watch , despite reporting it.No update or fix in sight. Spoken with other owners and been informed its been pending for 80 ...
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Was this helpful? Yes
By: Walton & Allen
Jan 04, 2021
View all comments (3)
Hi Charlotte Walton & Allen sales and lettings are not the same company and don't deal with block management. This page is for Walton & Allen Lettings Limited. We do not have the same team and don't have access to block management systems. Again, really sorry that you are having this issue and we hope you get things sorted. ...

“Very impressed with the level of knowledge an......”

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Nov 09,2020
Minithumbup
By: 'Jason'
Nov 09,2020
0 people found
this helpful
Very impressed with the level of knowledge and service. Joe in particular (Investments Manager I think?). I have moved my buy to let over to them for their full management service. No hassle and increased rents....
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“Richard from the estate agents team went abov......”

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Nov 05,2020
Minithumbup
By: 'Joe'
Nov 05,2020
0 people found
this helpful
Richard from the estate agents team went above and beyond. Insisted that my property was worth more than the other agents I had out had said and he was true to his word. Sale all gone through and very happy....
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“Landlord living abroad and asking Walton & Al......”

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Nov 04,2020
Minithumbup
By: 'Anna'
Nov 04,2020
0 people found
this helpful
Landlord living abroad and asking Walton & Allen to manage my properties. Excellent 5 star service. Thanks to Joe and Naomi in particular....
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“Joe was excellent from start to finish in let......”

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Oct 22,2020
Minithumbup
By: 'Ben'
Oct 22,2020
0 people found
this helpful
Joe was excellent from start to finish in letting out our property. Thank you for your work. I would highly recommend...
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“DO NOT USE. Cowboys. Shambles from start to f......”

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Jul 28,2020
Minithumbdown
By: 'Samuel'
Jul 28,2020
0 people found
this helpful
DO NOT USE. Cowboys. Shambles from start to finish. Unacceptable mistakes were made all the way through the process....
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“I rather resent having to select at leat one star... ......”

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Jul 01,2020
Minithumbdown
By: 'Oliver'
Jul 01,2020
1 people found
this helpful
I rather resent having to select at leat one star... ZERO STARS! Water pouring through the roof of my beautiful mezzanine apartment in a converted £1.7M Print works in Nottingham. Both my agent and I reported an issue with the roof 2 years ago with nothing ...
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“I placed my trust and property in the hands o......”

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May 11,2020
Minithumbdown
By: 'Alan'
May 11,2020
2 people found
this helpful
I placed my trust and property in the hands of * of this firm, they were appalling at every step. Overpricing the sale of my property, Communication was non existent despite their promises, they made Several but kept to non. The most unprofessional estate agent I ...
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Was this helpful? Yes
By: Walton and Allen
May 20, 2020
View all comments (4)
Hi Andy, as estate agents we deal with property sales. The information you have copied from our website clearly states that we deal with sales and lettings and as a limited company. I would suspect that no one will speak to you due to your consistent online trolling towards the Walton & Allen group. As your concerns have now been clarified and addressed, we consider this matter closed. ...

“Incompetent, unprofessional, immature and borderline criminal...”

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Apr 13,2020
Minithumbdown
By: 'Steve'
Apr 13,2020
3 people found
this helpful
I started renting a property advertised by Walten & Allen last year and now that I've finally got my deposit back I though I'd let everyone know how bad this agency is - you'll probably be shocked if you read the whole review. To start off ...
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“Do not get involved with this company....”

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Mar 25,2020
Minithumbdown
By: 'Andy'
Mar 25,2020
1 people found
this helpful
Do not get involved with this company Walton and Allen were the managing agent who were supposed to be managing the building where I unfortunately live. They set a budget and then overspent it by over 100%. A few residents queried this but they wouldn't talk ...
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“Great service I couldn't imagine the whole pr......”

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Feb 28,2020
Minithumbup
By: 'Fatiha'
Feb 28,2020
0 people found
this helpful
Great service I couldn't imagine the whole process took just 8 weeks as I wanted   I totally recommend Walton & Allen to anyone looking for a fast and professional service   Finally, thank you guys for the great service you provided me, especially Tony ( M broker)...
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“I have seen the slowly seen the decline and ......”

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Feb 13,2020
Minithumbdown
By: 'martinmarcus'
Feb 13,2020
1 people found
this helpful
I have seen the slowly seen the decline and upkeep of the place Enfield house with complete reaction service, forced to do repairs rather than being proactive....
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“Beware...”

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Jan 29,2020
Minithumbdown
By: 'Rory'
Jan 29,2020
0 people found
this helpful
Beware Walton and Allen Holdings. They will act in the least helpful way possible and at every turn cut off their nose to spite their face. Obstructive and litigious as a first reaction. For the sake of a single phone call or email, they cost ...
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By: Walton and Allen
Jan 29, 2020
View all comments (1)
Dear Rory Thank you for your comment. As you know, your Solicitor failed to provide Walton & Allen Property Management and the Freeholder with an updated address for yourself when you bought the property. Your Solicitor is obliged to do so and your claim is against them. Despite this, we made a good will gesture to refund your legal expenses as you are a valued client, however you rejected this, citing that you wanted over £30,000 in compensation. Unfortunately, we would never be in ...

“I have several buy to let properties with Wal......”

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Jan 03,2020
Minithumbup
By: 'Janette'
Jan 03,2020
2 people found
this helpful
I have several buy to let properties with Walton & Allen. All managed with a superb service. Thank you to Ricky and Naomi....
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“Superb service from sales and mortgage team. ......”

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Jan 02,2020
Minithumbup
By: 'Mike'
Jan 02,2020
1 people found
this helpful
Superb service from sales and mortgage team. Really good experience, could not do enough for me. Always responded promptly. Sold my home within 4 weeks!! Mortgage advice with Tony also excellent - don't think I've ever met someone more friendly. Only negative was we had a ...
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“These estate agents are exactly why estate ag......”

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Sep 25,2019
Minithumbdown
By: 'Sue'
Sep 25,2019
6 people found
this helpful
These estate agents are exactly why estate agents get a bad name. Lack of contact and manipulation. I wanted others to be warned!...
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“Property management 5 stars...”

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Apr 30,2019
Minithumbup
By: 'Sarah'
Apr 30,2019
5 people found
this helpful
Excellent service from Walton and Allen property management. They took over our building several months ago and it has been nothing but smooth sailing. Thank you everyone for all your help. We are so happy we moved to you as the new managing agent....
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Comment on agent fees
Good
Was this helpful? Yes
By: Simon
Mar 06, 2021
View all comments (3)
Dear Christine and Dear Tracey, Are you still involved with properties managed by Walton & Allen in Nottingham? I am a leaseholder of an appartment at Park West, NG7, and have been trying to see if there is other leaseholders to question the managament fees by WA and now Stoneyard (this includes the latest Fire Safety work done). If so or you would like to get in touch with me, I would be happy to have a call. You can contact me via email first: simon@citylife-uk.com Kind regards, Sim ...

“Keep away...”

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Jan 25,2019
Minithumbdown
By: 'Christine'
Jan 25,2019
4 people found
this helpful
This company has to be the worst Managing Agent ever. They *, never respond and make promises they do not keep. They agree a contract with you and totally disregard it....
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Comment on agent fees
Up front fees are reasonable. Its the hidden extras that they use make it so expensive. Our agreed budget was circa £125,000 and they charged us £256,000
Was this helpful? Yes
By: Walton and Allen
Jan 25, 2019
View all comments (1)
Dear Christine. Thank you for leaving another review for us. The Directors of the building (who are not part of W&A) were made aware of all extra costs/works outside of contract when they ordered them. We would suggest speaking to them directly to understand why the costs went over budget. ...

“Appalling......”

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Jan 03,2019
Minithumbdown
By: 'disgruntled'
Jan 03,2019
2 people found
this helpful
I can not believe the service i have received from this estate agent. I am a student and it is clear they don't value myself and my flatmate as customers by the way we have been treated. There have been ongoing issues with the condition ...
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Comment on agent fees
agent fees were acceptable if they were to provide the service we are paying for.
Was this helpful? Yes
By: Walton and Allen
Jan 04, 2019
View all comments (1)
Hi there, thank you for leaving your comments. Although you didn't leave a name we rarely receive negative feedback and feel we can pinpoint the property. To address your points, initially your property was not ready in time due to the previous tenants and we reimbursed you for a hotel. During this time maintenance was carried out including a full redecoration and new carpets. The colleague who took over was part of the maintenance department as Zoe does not deal with maintenance issues. We wo ...

“A Good Experience...”

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Nov 19,2018
Minithumbup
By: 'Not'
Nov 19,2018
1 people found
this helpful
I've sold two properties through Walton and Allen in the past two years and have had fantastic service both times. Scott Wilkinson is calm and collected and a total professional at all times, especially as the buyer and the buyers solicitor were a nightmare and ...
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“Sale of Property...”

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Nov 06,2018
Minithumbup
By: 'Tom'
Nov 06,2018
1 people found
this helpful
Scott Wilkinson in W & A was absolutely excellent throughout the sales process and was very professional, and efficient. Without his assistance we would not have gotten the sale closed by our deadline. Cannot recommend him highly enough. Thanks Scott for all your help. It was ...
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Comment on agent fees
Fair
Was this helpful? Yes

“Thank you Jake!...”

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Aug 22,2018
Minithumbup
By: 'JasonA'
Aug 22,2018
2 people found
this helpful
Jake Turner, W&A's Trainee Property Manager is well-deserving of a special mention. He has been incredibly friendly and helpful, to the extent of being an absolute breath of fresh air! Long may he hang on to his refreshing alacrity! Thanks again Jake....
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“Attention to detail...”

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Apr 30,2018
Minithumbup
By: 'Alfred'
Apr 30,2018
1 people found
this helpful
This agent provided a top quality service to myself, aiding me in building a portfolio of properties in the Nottinghamshire area....
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Comment on agent fees
Agent fees were in line with my expectations
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“Very helpful!...”

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Apr 30,2018
Minithumbup
By: 'Jeremy'
Apr 30,2018
1 people found
this helpful
Joseph was very helpful with the sale of our home. My wife and I were worried about the process as we had owned our home for 20+ years and obviously hadn't dealt with house sales in that time. Joseph made the process a breeze Andy luckily ...
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Comment on agent fees
Very fair for the service we got.
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“Great Service!...”

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Apr 22,2018
Minithumbup
By: 'Clare'
Apr 22,2018
1 people found
this helpful
I'd like to thank W&A staff in the Lettings and Maintenance departments at W&A Head Office for their fantastic service in dealing with a burst water main directly affecting my property. In particular, I'd like to mention Ricky Benwell for his quick response ...
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Comment on agent fees
Fees seem to be on a par with other agents, but the service is better!
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 9:58 AM 06/02/2020 by James

Awards won by Walton & Allen, Nottingham NG1 1PB


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