• Jas Dhothar
    Jas Dhothar
  • Ben Whiting
    Ben Whiting
  • Jenna Kleinman
    Jenna Kleinman
  • Mohamed El Shaboury
    Mohamed El Shaboury
  • Ivan Fiaccabrino
    Ivan Fiaccabrino
  • Deborah Altese
    Deborah Altese
  • Andrea Losito
    Andrea Losito
  • Elysia Dallimore
    Elysia Dallimore
  • Johnny Goossens
    Johnny Goossens
  • Emelie Braneby
    Emelie Braneby
  • Robert Leigh
    Robert Leigh
  • Mark Leigh
    Mark Leigh
Shoreditch: The area around Londons world-famous Brick Lane is a rich hotbed of ethnic diversity and twenty-four hour excitement with an artistic, colourful edge. On the eastern fringes of the City in the London Borough of Hackney, Shoreditch attracts young, funky creatives and digital media entrepreneurs thanks to its eclectic mix of unique and interesting living spaces and its close proximity to Silicon Roundabout, home to global blue-chips such as Google, Cisco, Amazon and Microsoft.
Victorstone Property Consultants

53 Hanbury Street Shoreditch, London
Greater London
E1 5JP

020 7426 5411
Aug 25,2017
Minithumbup
Robert Leigh
By: 'Maria'
Aug 25,2017
1 people found
this helpful
Rob was very helpful and supportive. We were not in the UK when we decided to rent the house but he helped us by providing a lot of information and pictures to show us the place in the best way possible. He made things easy and fast but did not push us to make any rushed decisions, understanding our concerns and answering all of our questions in detail....
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Was this helpful? Yes
Aug 25,2017
Minithumbup
Emelie Braneby
By: 'J Bambride'
Aug 25,2017
1 people found
this helpful
Emelie was able to arrange a viewing for us at very short notice. She was very friendly and helpful and drove all four of us in her car to a second property. We ended up making an offer on the first property we saw and Emelie worked very quickly that same afternoon to help make sure our offer was successful. Thanks to her quick action we were saved another day of stress. Would recommend!...
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Comment on agent fees
Higher than some others I have dealt with, but we have been pleased with the quality of the service.
Was this helpful? Yes
Aug 24,2017
Minithumbup
Ben Whiting
Elysia Dallimore
By: 'Sophia & Rabie A'
Aug 24,2017
1 people found
this helpful
Excellent service - Elysia and Ben have been super helpful and professional. They have always made themselves available to answer our questions, help us during the process. They have great interpersonal skills which made it a lot easier for us for our first property purchase! Thanks again!...
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Was this helpful? Yes
Aug 23,2017
Minithumbup
Emelie Braneby
By: 'Zuzka'
Aug 23,2017
1 people found
this helpful
My experiences with Emelie were nothing but amazing. She was very patient and tentative, and always explained every step of the letting process clearly. She didn't mind if I called her 4 times a day to ask about something and always had a positive attitude. The whole process was very quick, efficient and clear from the start....
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Comment on agent fees
I was pleasantly surprised about the fees, they were not as high as I expected them to be.
Was this helpful? Yes
Aug 03,2017
Minithumbup
Dunica Sinclair
By: 'Hannah'
Aug 03,2017
2 people found
this helpful
Dunica was very helpful with the search. The fact of not being in London made things way harder, but Dunica replied fast and maintained good communication between us and VictorStone. We are very happy that we will be able to move in soon and that we have found our apartment! Thank you very much for your great help....
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Was this helpful? Yes
Jul 27,2017
Minithumbup
Robert Leigh
By: 'Ophelia Luck'
Jul 27,2017
2 people found
this helpful
Robert was extremely helpful in finding us the perfect property to rent. We arranged a viewing with Robert for the same day and he offered to show us a selection of properties in our budget. Resulting in us securing our perfect flat after only the second viewing. He was very knowledgable about the market and took our needs into account. Robert was very helpful and patient when it came to the process of signing. We are all students and I would advise any of my friends still looking for property i...
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Comment on agent fees
The fees were what I was expecting, so good.
Was this helpful? Yes
Jul 24,2017
Minithumbup
Dunica Sinclair
By: 'MSR'
Jul 24,2017
2 people found
this helpful
Dunica was laid back and easy to talk to. She answered all our questions fully and was very supportive and patient with us. She's made us very excited to move into our new home!...
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Was this helpful? Yes
Jul 15,2017
Minithumbup
Robert Leigh
By: 'irene'
Jul 15,2017
2 people found
this helpful
Robert has been sooo helpful and extremely kind to us. The viewing of the house with him was really nice and informative. I cannot believe he stayed into the office till 8pm just to wait for me to go and sign the contract so we could secure the house before anyone else !:) The first impression is definitely professional and trustworthy. It is hard to find an agent like this in London nowadays....
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Was this helpful? Yes
Jul 12,2017
Minithumbup
Robert Leigh
By: 'Chris Williams'
Jul 12,2017
2 people found
this helpful
Best agent we had during our property search. Rob was very professional; early to all appointments and knowledgeable about the properties he was showing. He welcomed questions and was honest with his answers and advice. Rob's a genuine guy who went out of his way to help us....
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Was this helpful? Yes
Jul 08,2017
Minithumbup
Robert Leigh
By: 'Brian'
Jul 08,2017
2 people found
this helpful
Robert was hardworking and professional. Always turned up on time, knew the market place and was straight forward and honest. Robert is a great example of how good estate agents should operate. Well done....
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Comment on agent fees
The agents fees were reasonable and fair. Well done.
Was this helpful? Yes
Jun 19,2017
Minithumbup
Jas Dhothar
By: 'Dmitry'
Jun 19,2017
2 people found
this helpful
Highly recommended! I had a perfect experience looking for an apartment. The Agent was very helpful and would go an extra mile to make sure my needs were satisfied!...
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Was this helpful? Yes
Jun 02,2017
Minithumbup
Emelie Braneby
By: 'Lucy'
Jun 02,2017
3 people found
this helpful
Professional and efficient, she always work with smile and give us all a good impression. Thanks very much for Emilie's help!...
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Was this helpful? Yes
May 20,2017
Minithumbup
Jas Dhothar
Jas Dhothar
By: 'Coffey'
May 20,2017
2 people found
this helpful
Great service from Jas. Found a property ideal for me and my flat mate very quickly. Really happy with the speed of the process and the properties available. Jas was great, very knowledgable and nice to deal with. Good Job....
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Was this helpful? Yes
May 19,2017
Minithumbup
Emelie Braneby
By: 'Jaz'
May 19,2017
1 people found
this helpful
Most helpful and caring estate agent I think I may come across in over 7 years of living in London. Property she finally got for us was not even on the list for us to view, but she kindly took time out of the end of her own day to show me (SO THANKFUL!) Also far more responsive and curtious than most estate agents I have encountered before :)...
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Comment on agent fees
Fee's are standard company policy no? I hate all agency fees in general, but the place was so nice that it really didn't matter too much on this occassion.
Was this helpful? Yes
May 19,2017
Minithumbup
Emelie Braneby
By: 'Bella'
May 19,2017
1 people found
this helpful
The viewing was very pleasant, having accessibility to all the rooms and being reassured on what is needed to be fixed by the time we move in...
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Comment on agent fees
Good, however not all questions were answered
Was this helpful? Yes
May 16,2017
Minithumbup
Emelie Braneby
By: 'Radu'
May 16,2017
2 people found
this helpful
She was correct, clear and proactive, even though the first meetings were not a success. Really helpful with all the details and the paperwork, easy enough to find her on phone / email. I would recommend her and, if the case, will ask for assistance again....
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Comment on agent fees
high fees compared to market average. really important cost that has almost made me change my rent priorities.
Was this helpful? Yes
May 15,2017
Minithumbup
Andrea Losito
Elysia Dallimore
By: 'Abdul'
May 15,2017
3 people found
this helpful
Just completed on the sale of my property. Brilliant service by Victorstone (Andrea/Dan/Elysia) - the sales team are super professional which makes a change to the aggressive "car salesman" attitude of other agents. The quality of their pictures, their floorplans, their use of up to date market statistics as well as their viewing/booking system and the sheer work ethic of their sales staff was amazing. Andrea has a great mind for the business, and it is a shame that he has left the ind...
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Comment on agent fees
Fees are market rate.
Was this helpful? Yes
Apr 29,2017
Minithumbup
Dunica Sinclair
By: 'Jessica'
Apr 29,2017
1 people found
this helpful
I had a great experience meeting With dunica. I couldn't believe how responsive she was to all of my requests and questions, and she knew far more than we ever hoped. I would recommend her to others....
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Comment on agent fees
Good
Was this helpful? Yes
Apr 10,2017
Minithumbup
Soraya Perez
Emelie Braneby
By: 'Mark H'
Apr 10,2017
1 people found
this helpful
Soraya went our of her way to be helpful and efficient throughout the whole letting process. She exceeded my expectations and was very much on the ball. No hesitation to give a 5* review Emelie did a great job sourcing the tenants and was great to deal with throughout. Recommended...
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Comment on agent fees
Good
Was this helpful? Yes
Apr 06,2017
Minithumbup
Ben Whiting
Elysia Dallimore
By: 'brilliant!'
Apr 06,2017
2 people found
this helpful
we had put both our properties at a different agency, and later decided to ask victorstone for assistance too, and to our surprise victorstone got us offers on both quite promptly. the buyers were difficult (in our opinion), and our timeline was tight, but victorstone manage to persevere with patience and persistence, and we managed to exchange/complete in time. most appreciated and most relieved!...
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Was this helpful? Yes
Apr 05,2017
Minithumbup
Dunica Sinclair
By: 'Alberto'
Apr 05,2017
1 people found
this helpful
She is super!!! Alwais available and very friendly. We were happy to have her as agent, She showed us an amazing flat....
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Comment on agent fees
Very good
Was this helpful? Yes
Feb 25,2017
Minithumbup
Johnny Goossens
By: 'MP'
Feb 25,2017
1 people found
this helpful
Johnny was by far the best agent I worked with throughout my search, and I worked with half a dozen agencies. He is very thorough in explaining the details of the process, which is rare to find. He is transparent and very responsive. He showed me a great property and helped me manage through the tenancy process and helped me think things through. He knows his stuff and I felt he defended my interests. Certainly in a class of his own, a cut above the rest....
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Comment on agent fees
Industry standard
Was this helpful? Yes
Feb 23,2017
Minithumbup
Johnny Goossens
By: 'CAL'
Feb 23,2017
1 people found
this helpful
In what was an unusual and difficult letting situation, Johnny acted with almost ruthless determination in getting our letting completed. He kept us informed at every turn and offered very useful advice to help us take decisions....
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Comment on agent fees
OK
Was this helpful? Yes
Feb 22,2017
Minithumbup
Andrea Losito
Ben Whiting
By: 'T.A'
Feb 22,2017
3 people found
this helpful
Victorstone sold our property recently. We tried other estate agents previously, none compared to the excellent service that they provided. A massive thank you to Andrea whose positivity and efficiency was instrumental in achieving the sale of our property. Also, Ben and his team, notably, Dan and Elysia. Ben's professional and friendly manner is shared across the whole team always responding promptly to any queries or questions. Reliable and supportive throughout I would definitely recommend Vi...
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Comment on agent fees
Excellent compared to some estate agents.
Was this helpful? Yes
Feb 01,2017
Minithumbup
Emelie Braneby
By: 'Olympia'
Feb 01,2017
1 people found
this helpful
Emelie was very friendly and efficient. She answered all our emails/phone calls quite promptly. She is a great real estate agent. However, I would like to complaint about The administration fee that Victorstone takes (1 week rent) as I think that it is very high, and I can't really understand where all this money goes....
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Was this helpful? Yes
Dec 20,2016
Minithumbup
Elysia Dallimore
By: 'James Griffiths'
Dec 20,2016
1 people found
this helpful
I was very happy with all of the work Elysia put in to help me complete the purchase of my first property. Although there were some outside issues with the purchase (not caused by Elysia or VictorStone), Elysia was really helpful in resolving these and helped me to complete the purchase Thank You!...
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Was this helpful? Yes
Nov 22,2016
Minithumbup
Johnny Goossens
By: 'Ole'
Nov 22,2016
1 people found
this helpful
Johnny was the most proactive agent I've come across. He dealt with a few tricky situations well and was always professional....
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Comment on agent fees
Can always be lower
Was this helpful? Yes
Nov 22,2016
Minithumbup
Johnny Goossens
Ben Whiting
By: 'Giuseppe Carillo'
Nov 22,2016
1 people found
this helpful
(Mr) Johnny Goosens and his manager (Mr) Ben Whiting, so far, the best agents I've been in contact with. Always ready to help you anytime you need....
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Was this helpful? Yes
Nov 21,2016
Minithumbup
Johnny Goossens
By: 'Lauren'
Nov 21,2016
1 people found
this helpful
Johnny was extremely helpful and went above and beyond to ensure that we found a house perfect for us to rent. We had a few issues due to a Landlord not following through with papers and Johnny made sure we were looked after; in turn he found somewhere else for us to move in to within a short space of time as needed. Thank you!...
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Was this helpful? Yes
Nov 15,2016
Minithumbup
Emelie Braneby
By: 'John hemmerman'
Nov 15,2016
2 people found
this helpful
A good agent with A positive attitude and very helpful . I would definitively recommend this agent to My friends IF they need A place in London ....
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Comment on agent fees
Good
Was this helpful? Yes
Areas covered
  • E1
  • SE1 SE16
  • E2
  • E20 (new Stratford Postcode)
  • E3
  • E5
  • E6
  • E8
  • E1W
  • E14
  • E15
  • E16
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
85% customers were satisfied with fees 78% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: Β£36,000
  • Max: Β£870,000

Letting
  • Min: Β£0
  • Max: Β£0

NALS TDS SAGEagent The Guild Relocation Agent Network Move With Us


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
33 0 96 5 21 0 22 0 10 0
Jas Dhothar Jas Dhothar
2 reviews

About Jas No description set View full profile
Ben Whiting Ben Whiting
Sales Manager
25 reviews

About Ben Ben joined Victorstone in March 2013 after a successful career in Residential sales in the South East London market. Having begun working in estate agency in 2004, Ben has worked for both large corpor View full profile
Jenna Kleinman Jenna Kleinman
Sales Negotiator
7 reviews

About Jenna Jenna is a Sales Negotiator in our Camden and has worked in the North London property market for over 8 years in both Sales and Lettings. Jenna loves meeting new people and her commitment to premium View full profile
Mohamed El Shaboury Mohamed El Shaboury
Lettings Negotiator
13 reviews

About Mohamed Mohammed is a Lettings Negotiator in our Shoreditch office. Mohamed has worked in the Estate Agency Industry for over 2 years and he is committed to providing the level of excellence that clients expe View full profile
Ivan Fiaccabrino Ivan Fiaccabrino
Lettings Negotiator
16 reviews

About Ivan Ivan is a Lettings Negotiator in our Shoreditch office. Originally from Italy and has recently graduated in Economics. Joined Victorstone as a Trainee and his fresh and contemporary approach to letti View full profile
Deborah Altese Deborah Altese
Lettings Negotiator
0 reviews

About Deborah No description set View full profile
Andrea Losito Andrea Losito
5 reviews

About Andrea No description set View full profile
Elysia Dallimore Elysia Dallimore
5 reviews

About Elysia No description set View full profile
Johnny Goossens Johnny Goossens
5 reviews

About Johnny No description set View full profile
Emelie Braneby Emelie Braneby
9 reviews

About Emelie No description set View full profile
Robert Leigh Robert Leigh
11 reviews

About Robert No description set View full profile
Mark Leigh Mark Leigh
0 reviews

About Mark No description set View full profile

Job vacancies

Please see a list of jobs available

Fees

No fees set.
Last updated at 9:44 AM 08/04/2016 by allAgents

Complaints Procedure

As a firm licensed by the National Approved Letting Scheme, Victorstone Property Consultants aims to provide the highest standards of service to all landlords and tenants, but to ensure that your interests are safeguarded, we offer the following:



If you believe you have a grievance, please write in the first instance to Scott Hailou (Area Manager) at the address below:



53 Hanbury Street

London

E1 5JP



The grievance will be acknowledged within 3 working days and then investigated thoroughly in accordance with established Γ’Β€Βœin-houseҀ procedures. A formal written outcome of the complaint will be sent to you within 21 days. If we require longer than this timescale we will advise you in writing and confirm our revised response date.



If you remain dissatisfied with the result of the internal investigation, please contact The Operations Director who will review the complaint.



Following the conclusion of our in-house review we will write to you with a final written statement.



If you are dissatisfied with the conclusion of the in-house review of the complaint, you can refer the matter to the



The Property Ombudsman

Milford House

43 Ҁ“ 45 Milford Street

Salisbury

Wiltshire

SP1 2BP

Last updated at 9:44 AM 08/04/2016 by allAgents

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