• Staff picture
    Jas
  • Staff picture
    Ben
  • Staff picture
    Vicky
  • Staff picture
    Arun
  • Staff picture
    Elysia
  • Staff picture
    David
  • Staff picture
    Soraya
  • Staff picture
    Emelie
  • Staff picture
    Robert
  • Staff picture
    Mark
  • Staff picture
    Jenny
  • Staff picture
    Jack
Shoreditch: The area around Londons world-famous Brick Lane is a rich hotbed of ethnic diversity and twenty-four hour excitement with an artistic, colourful edge. On the eastern fringes of the City in the London Borough of Hackney, Shoreditch attracts young, funky creatives and digital media entrepreneurs thanks to its eclectic mix of unique and interesting living spaces and its close proximity to Silicon Roundabout, home to global blue-chips such as Google, Cisco, Amazon and Microsoft.
Victorstone Property Consultants

53 Hanbury Street Shoreditch, London
Greater London
E1 5JP

020 7426 5411
Feb 02,2018
Minithumbup
Robert
By: 'Finsbury Park Landlord'
Feb 02,2018
1 people found
this helpful
Robert was First Class, with capitals! Always responded quickly, always understood the uniqueness, the individual parameters of my case and accommodated for them (provided I was not neglectful or unresponsive, which I was not). Very glad to be dealing with him....
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Comment on agent fees
I would not have gone with an agent if it would have meant losing half a month's rent per annum (or even once!) in fees. Hence when Victorstones came up with "no fees for Landlords", I was happy to go with them.
Was this helpful? Yes
Jan 28,2018
Minithumbup
Robert
By: 'Dion Williams'
Jan 28,2018
1 people found
this helpful
this Office work as a great team, all staff are helpful and give back relevant information. I used them for the second time. very happy with their service....
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Comment on agent fees
very fair for what they do
Was this helpful? Yes
Jan 15,2018
Minithumbup
Mark
By: 'Joe'
Jan 15,2018
3 people found
this helpful
Mark was incredibly helpful throughout our letting process - particularly as we were working with a very tight deadline. He has been highly responsive and happy to answer any and all questions or concerns....
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Comment on agent fees
The fees were in line with our expectations.
Was this helpful? Yes
Dec 26,2017
Minithumbup
By: 'jenny choi'
Dec 26,2017
1 people found
this helpful
Simon is very good, he works very responsibility and efficiency. And he is always follow up the sales of the property....
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Comment on agent fees
very good
Was this helpful? Yes
Dec 11,2017
Minithumbup
Mark
By: 'james'
Dec 11,2017
1 people found
this helpful
It was great to have Mark through the tenancy process. Tenants were found quickly and efficiently. Would be happy to work with him again....
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Comment on agent fees
Good value
Was this helpful? Yes
Dec 06,2017
Minithumbup
Angelo
By: 'Tom'
Dec 06,2017
2 people found
this helpful
In a turbulent time, Angelo went out of his way to ensure my needs were catered for. He eased my nerves and helped at every step of the way....
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Comment on agent fees
Agent fees are a little pricey compared to other agency's
Was this helpful? Yes
Dec 06,2017
Minithumbup
Mark
By: 'Jorge PG'
Dec 06,2017
2 people found
this helpful
Thank you Mark for all your help finding the ideal property for us and helping to negotiate a convenient rent. Also I must mentioned that all paperwork was quick and smooth. Jorge...
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Was this helpful? Yes
Nov 21,2017
Minithumbup
Ben
Elysia
By: 'Emma'
Nov 21,2017
3 people found
this helpful
Both Ben and Elysia made the sale of my property as seemless as possible. Thank you both for all your hard work....
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Comment on agent fees
Good
Was this helpful? Yes
Nov 16,2017
Minithumbup
Laurie
By: 'Thomas'
Nov 16,2017
3 people found
this helpful
I would like to strongly recommend Lourence. Viewing the apartment with him was a real pleasure. He provided detailed information about location and contract. My target was to move in till 20/Oct. he was able to meet that requirement. All documents were prepared and ready ...
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Comment on agent fees
-
Was this helpful? Yes
Nov 16,2017
Minithumbup
Mark
By: 'Wedd'
Nov 16,2017
2 people found
this helpful
Thank you Mark for all your help from finding the perfect property. We will recommend you to all our friends. Thanks again....
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Was this helpful? Yes
Oct 29,2017
Minithumbup
Elysia
Ben
By: 'Anja. S'
Oct 29,2017
5 people found
this helpful
As a first time buyer I can't speak highly enough of the great customer service I received from Elysia. Always prompt to reply and very professional and friendly, I have had all my queries answered by Elysia in short space of time. The conveyancing ...
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Was this helpful? Yes
Oct 27,2017
Minithumbup
Robert
By: 'James'
Oct 27,2017
5 people found
this helpful
Rob was helpful, friendly and worked very efficiently to help us move into our new flat in a timely manner....
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Was this helpful? Yes
By: Robert Leigh
Oct 28, 2017
View all comments (1)
Thanks Jame It was great meeting and dealing with you and the other guys and i'm glad it all worked out that we got you into the apartment before the weekend and i hope the move went well regards Rob ...
Aug 25,2017
Minithumbup
Robert
By: 'Maria'
Aug 25,2017
1 people found
this helpful
Rob was very helpful and supportive. We were not in the UK when we decided to rent the house but he helped us by providing a lot of information and pictures to show us the place in the best way possible. He made things easy ...
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Was this helpful? Yes
Aug 25,2017
Minithumbup
Emelie
By: 'J Bambride'
Aug 25,2017
1 people found
this helpful
Emelie was able to arrange a viewing for us at very short notice. She was very friendly and helpful and drove all four of us in her car to a second property. We ended up making an offer on the first property we saw and ...
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Comment on agent fees
Higher than some others I have dealt with, but we have been pleased with the quality of the service.
Was this helpful? Yes
Aug 24,2017
Minithumbup
Ben
Elysia
By: 'Sophia & Rabie A'
Aug 24,2017
1 people found
this helpful
Excellent service - Elysia and Ben have been super helpful and professional. They have always made themselves available to answer our questions, help us during the process. They have great interpersonal skills which made it a lot easier for us for our first property purchase! ...
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Was this helpful? Yes
Aug 23,2017
Minithumbup
Emelie
By: 'Zuzka'
Aug 23,2017
1 people found
this helpful
My experiences with Emelie were nothing but amazing. She was very patient and tentative, and always explained every step of the letting process clearly. She didn't mind if I called her 4 times a day to ask about something and always had a positive attitude. The ...
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Comment on agent fees
I was pleasantly surprised about the fees, they were not as high as I expected them to be.
Was this helpful? Yes
Jul 27,2017
Minithumbup
Robert
By: 'Ophelia Luck'
Jul 27,2017
2 people found
this helpful
Robert was extremely helpful in finding us the perfect property to rent. We arranged a viewing with Robert for the same day and he offered to show us a selection of properties in our budget. Resulting in us securing our perfect flat after only the ...
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Comment on agent fees
The fees were what I was expecting, so good.
Was this helpful? Yes
Jul 24,2017
Minithumbup
Dee
By: 'MSR'
Jul 24,2017
2 people found
this helpful
Dunica was laid back and easy to talk to. She answered all our questions fully and was very supportive and patient with us. She's made us very excited to move into our new home!...
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Was this helpful? Yes
Jul 15,2017
Minithumbup
Robert
By: 'irene'
Jul 15,2017
2 people found
this helpful
Robert has been sooo helpful and extremely kind to us. The viewing of the house with him was really nice and informative. I cannot believe he stayed into the office till 8pm just to wait for me to go and sign the contract so we ...
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Was this helpful? Yes
Jul 12,2017
Minithumbup
Robert
By: 'Chris Williams'
Jul 12,2017
2 people found
this helpful
Best agent we had during our property search. Rob was very professional; early to all appointments and knowledgeable about the properties he was showing. He welcomed questions and was honest with his answers and advice. Rob's a genuine guy who went out of his way ...
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Was this helpful? Yes
Jul 08,2017
Minithumbup
Robert
By: 'Brian'
Jul 08,2017
2 people found
this helpful
Robert was hardworking and professional. Always turned up on time, knew the market place and was straight forward and honest. Robert is a great example of how good estate agents should operate. Well done....
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Comment on agent fees
The agents fees were reasonable and fair. Well done.
Was this helpful? Yes
Jun 19,2017
Minithumbup
Jas
By: 'Dmitry'
Jun 19,2017
2 people found
this helpful
Highly recommended! I had a perfect experience looking for an apartment. The Agent was very helpful and would go an extra mile to make sure my needs were satisfied!...
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Was this helpful? Yes
Jun 02,2017
Minithumbup
Emelie
By: 'Lucy'
Jun 02,2017
3 people found
this helpful
Professional and efficient, she always work with smile and give us all a good impression. Thanks very much for Emilie's help!...
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Was this helpful? Yes
May 20,2017
Minithumbup
Jas
Jas
By: 'Coffey'
May 20,2017
2 people found
this helpful
Great service from Jas. Found a property ideal for me and my flat mate very quickly. Really happy with the speed of the process and the properties available. Jas was great, very knowledgable and nice to deal with. Good Job....
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Was this helpful? Yes
May 19,2017
Minithumbup
Emelie
By: 'Jaz'
May 19,2017
1 people found
this helpful
Most helpful and caring estate agent I think I may come across in over 7 years of living in London. Property she finally got for us was not even on the list for us to view, but she kindly took time out of the end of ...
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Comment on agent fees
Fee's are standard company policy no? I hate all agency fees in general, but the place was so nice that it really didn't matter too much on this occassion.
Was this helpful? Yes
May 19,2017
Minithumbup
Emelie
By: 'Bella'
May 19,2017
1 people found
this helpful
The viewing was very pleasant, having accessibility to all the rooms and being reassured on what is needed to be fixed by the time we move in...
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Comment on agent fees
Good, however not all questions were answered
Was this helpful? Yes
May 16,2017
Minithumbup
Emelie
By: 'Radu'
May 16,2017
2 people found
this helpful
She was correct, clear and proactive, even though the first meetings were not a success. Really helpful with all the details and the paperwork, easy enough to find her on phone / email. I would recommend her and, if the case, will ask for assistance again....
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Comment on agent fees
high fees compared to market average. really important cost that has almost made me change my rent priorities.
Was this helpful? Yes
May 15,2017
Minithumbup
Elysia
By: 'Abdul'
May 15,2017
3 people found
this helpful
Just completed on the sale of my property. Brilliant service by Victorstone (Andrea/Dan/Elysia) - the sales team are super professional which makes a change to the aggressive "car salesman" attitude of other agents. The quality of their pictures, their floorplans, their ...
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Comment on agent fees
Fees are market rate.
Was this helpful? Yes
Apr 29,2017
Minithumbup
Dee
By: 'Jessica'
Apr 29,2017
1 people found
this helpful
I had a great experience meeting With dunica. I couldn't believe how responsive she was to all of my requests and questions, and she knew far more than we ever hoped. I would recommend her to others....
read full review
Comment on agent fees
Good
Was this helpful? Yes
Apr 10,2017
Minithumbup
Soraya
Emelie
By: 'Mark H'
Apr 10,2017
1 people found
this helpful
Soraya went our of her way to be helpful and efficient throughout the whole letting process. She exceeded my expectations and was very much on the ball. No hesitation to give a 5* review Emelie did a great job sourcing the tenants and was great to ...
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Comment on agent fees
Good
Was this helpful? Yes
Areas covered
  • E1
  • SE1 SE16
  • E2
  • E20 (new Stratford Postcode)
  • E3
  • E5
  • E6
  • E8
  • E1W
  • E14
  • E15
  • E16
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
87% customers were satisfied with fees 80% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: Β£36,000
  • Max: Β£870,000

Letting
  • Min: Β£0
  • Max: Β£0

NALS TDS SAGEagent The Guild Relocation Agent Network Move With Us


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
36 0 101 4 23 0 23 0 10 0
Staff picture Jas

Staff picture Ben

Staff picture Vicky

Staff picture Arun

Staff picture Elysia

Staff picture David

Staff picture Soraya

Staff picture Emelie

Staff picture Robert

Staff picture Mark

Staff picture Jenny

Staff picture Jack

Fees

No fees set.
Last updated at 9:44 AM 08/04/2016 by allAgents

Complaints Procedure

As a firm licensed by the National Approved Letting Scheme, Victorstone Property Consultants aims to provide the highest standards of service to all landlords and tenants, but to ensure that your interests are safeguarded, we offer the following:



If you believe you have a grievance, please write in the first instance to Scott Hailou (Area Manager) at the address below:



53 Hanbury Street

London

E1 5JP



The grievance will be acknowledged within 3 working days and then investigated thoroughly in accordance with established Γ’Β€Βœin-houseҀ procedures. A formal written outcome of the complaint will be sent to you within 21 days. If we require longer than this timescale we will advise you in writing and confirm our revised response date.



If you remain dissatisfied with the result of the internal investigation, please contact The Operations Director who will review the complaint.



Following the conclusion of our in-house review we will write to you with a final written statement.



If you are dissatisfied with the conclusion of the in-house review of the complaint, you can refer the matter to the



The Property Ombudsman

Milford House

43 Ҁ“ 45 Milford Street

Salisbury

Wiltshire

SP1 2BP

Last updated at 9:44 AM 08/04/2016 by allAgents

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Branch - Shoreditch, London, E1