City and Islington, London, EC1V
4.8/5, 522 reviews
97% recommended
95% sales valuation accuracy
100% sales fee satisfaction
96% lettings valuation accuracy
88% lettings fee satisfaction
City:City Road and its surrounds - Hoxton and Islington to the north, Clerkenwell and the City to the south, St. Pancras and Somerstown to the west and Hackney and Bethnal Green to the east has undergone significant, multi-billion pound investment and regeneration over the last decade drawing in City ... show more City:
City Road and its surrounds - Hoxton and Islington to the north, Clerkenwell and the City to the south, St. Pancras and Somerstown to the west and Hackney and Bethnal Green to the east has undergone significant, multi-billion pound investment and regeneration over the last decade drawing in City professionals and urbanites to the areas new build houses and apartments, stunning warehouse conversions and period properties of all types.

Traditionally associated with bankers and insurance brokers, the City fringes are attracting a new breed of young creative talent who are drawn in by the effortless mix of old buildings and new technology as well as the areas world-class selection of restaurants, bars, clubs and shops.

...left to get your reviews in for the
2021 allAgents Estate & Letting Agents Awards


Opening Hours
Address

Victorstone Property Consultants
213 City Road
London
Greater London
EC1V 1JN
0207 858 1588

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 95% 100% £36,000 £10,000,000
Lettings 96% 88% £360 £3,792
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
96 2 250 11 77 0 65 0 18 3
Areas covered
  • EC1
  • EC2
  • EC3
  • N1
  • N4
  • N5
  • N16
  • SE11
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NALS TDS SAGEagent The Guild Relocation Agent Network Move With Us
Latest Properties
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Victorstone Property Consultants Branches (view all )

“Quick and great service!...”

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Jun 09,2021
Minithumbup
Iana
By: 'Joe'
Jun 09,2021
0 people found
this helpful
I came to London in the morning with a few flat tours and hoping to hear back by the end of the week, by the time I had seen the first flat I knew I loved the place, I wanted to move quickly to get ...
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“WARNING: no holding deposit back...”

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May 25,2021
Minithumbdown
By: 'Finia Kuhlmann'
May 25,2021
0 people found
this helpful
They then did not return the holding deposit. Unfortunately, they were bad at communicating with the management company of the building and did not complete the requested renovation. The landlord agreed that our holding deposit should be returned, as the company did not uphold their ...
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“Iana was extremely helpful and kind. She made......”

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May 18,2021
Minithumbup
Iana
By: 'Mariana'
May 18,2021
0 people found
this helpful
Iana was extremely helpful and kind. She made us feel extremely confident and helped with all questions and doubts. She helped us throughout the hunting and signing no process and made sure everything was in place for us....
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“Iana was helpful and quick to reply to all of......”

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May 18,2021
Minithumbup
Iana
By: 'Imogen Peckham'
May 18,2021
0 people found
this helpful
Iana was helpful and quick to reply to all of our concerns. She was clear and made the whole process very easy for us!...
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“This was a difficult sale with many unexpecte......”

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May 12,2021
Minithumbup
Martin
By: 'Mark Litherland'
May 12,2021
0 people found
this helpful
This was a difficult sale with many unexpected legal complexities; Martin was brilliant with his comms and his commitment to getting the sale completed. He worked with us every step of the way and helped to push progress through whenever the legal teams got bogged ...
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“Iana helped us find an incredible property an......”

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Apr 30,2021
Minithumbup
Iana
By: 'Milla Bradstock'
Apr 30,2021
0 people found
this helpful
Iana helped us find an incredible property and was so efficient at every stage of the process. She shows a lot of care for her clients and she made the process extremely easy. I would recommend Iana to any friends looking to rent or buy....
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“Highly Recommended...”

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Apr 27,2021
Minithumbup
Iana
By: 'Andria'
Apr 27,2021
0 people found
this helpful
My experience with Victorstone has been an excellent one! Good communication, professional service, immediate responses, and immense support and help at all levels. A huge thank you to the whole team, but especially to Iana who is responsible for making this otherwise time-consuming and stressful ...
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“Great experience dealing with Martin Press...”

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Apr 26,2021
Minithumbup
Martin
By: 'Mirja'
Apr 26,2021
0 people found
this helpful
Great experience dealing with Martin Press on our purchase of a townhouse in Spitalfields. Martin was very attentive and proactive throughout and shared his great knowledge of the property and area. Would definitely recommend....
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“Thank you Thank you Martin and Constantino. Y......”

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Mar 26,2021
Minithumbup
Martin
Constantino
By: 'Rochelle'
Mar 26,2021
0 people found
this helpful
Thank you Thank you Martin and Constantino. You came up trumps ! Very professional and friendly. I felt very secure having you as my agents. I'm now ready to start the 2nd half of my journey im my new home. Best wishes Rochelle...
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“Heartfelt thanks Iana - Gianamrio S....”

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Mar 25,2021
Minithumbup
Iana
By: 'Gianmario'
Mar 25,2021
0 people found
this helpful
I want to report with immense satisfaction the excellent result achieved by Iana. I was periodically updated with continuity and accuracy throughout the tenant search period. The suggestions to properly draft the contract in this phase of market uncertainty (covid-19) have been invaluable. I hope ...
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“Very bad experience. All she does is fake pro......”

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Mar 22,2021
Minithumbdown
Melisa
Angelo
By: 'Tanvi'
Mar 22,2021
0 people found
this helpful
Very bad experience. All she does is fake promises, lies and changes her stance once you have submitted the deposit with them. She completely over promises and under-deliver. We had a hard time dealing with Victorstone. Do not recommend at all. Terrible experience....
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“Really Really Poor Customer Experience, calle......”

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Mar 16,2021
Minithumbdown
By: 'Yousaf'
Mar 16,2021
1 people found
this helpful
Really Really Poor Customer Experience, called up to view a property, won't mention sales adviser name but he mentioned the seller will not accept the price. Called again to further explore a viewing and mentioned I may possibly alter price dependants on seeing the place ...
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Was this helpful? Yes
By: Martin Press Sales Manager
Mar 17, 2021
View all comments (1)
Dear Yousaf, thank you for offering your thoughts and feedback on Victorstone's sales team. I am sorry to hear that you felt you were given poor service. Yousaf, as I am sure you are aware, we are very much still in the midst of a global pandemic with government restrictions still in place. We have a duty of care to our vendors and their tenants (as is the case with this property) to ensure we prioritise the health and safety of all concerned. The occupants of this property have a newborn baby ...

“Iana was very helpful and friendly. She was v......”

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Mar 01,2021
Minithumbup
Iana
By: 'Pamela'
Mar 01,2021
0 people found
this helpful
Iana was very helpful and friendly. She was very responsive from the beginning and helped me with all the questions I had. She also stayed in contact to know how the move went....
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“Stay away from Victorstone if you would like communication, integrity and your deposit back...”

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Jan 30,2021
Minithumbdown
By: 'Yasmena'
Jan 30,2021
0 people found
this helpful
I have moved 3 times within the last year due to COVID-19 and a change in jobs and I have so far dealt with multiple agents. I can assure you that these are the worst staff members I ever came across. After selling their offer to ...
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“Iana sourced our apartment and was always ver......”

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Jan 21,2021
Minithumbup
Iana
By: 'Erica Morgan'
Jan 21,2021
0 people found
this helpful
Iana sourced our apartment and was always very helpful throughout the process from initial searching to paying the deposit. She was always there to answer any questions and was great at negotiating our preferences with the Landlord. I would definitely go through Iana again in ...
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“Iana is a very serious and helpful person.An......”

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Jan 15,2021
Minithumbup
Iana
By: 'Clara Orlandi'
Jan 15,2021
0 people found
this helpful
Iana is a very serious and helpful person. And she is very fast and very efficient, she is a very patient person....
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“Iana has been very friendly, answering is due......”

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Jan 13,2021
Minithumbup
Iana
By: 'Drummond'
Jan 13,2021
0 people found
this helpful
Iana has been very friendly, answering is due time all along the process, and very reassuring. She is definitely one of the best agent in town, and maybe the best!!...
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“Iana was very helpful and friendly throughout the renting process, ......”

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Jan 08,2021
Minithumbup
Iana
By: 'Lorhaine'
Jan 08,2021
0 people found
this helpful
Iana was very helpful and friendly throughout the renting process, making sure all of my questions and requests were answered. Thanks Iana...
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“Iana was efficient and patient...”

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Jan 04,2021
Minithumbup
Iana
By: 'Lily'
Jan 04,2021
0 people found
this helpful
Iana was extremely efficient in finding new tenants for me, especially with a lockdown looming. No time was wasted. Her manner was always polite and happy to help....
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“Smooth and hassle free process in progressing......”

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Dec 09,2020
Minithumbup
Iana
By: 'Adrian'
Dec 09,2020
0 people found
this helpful
Smooth and hassle free process in progressing the viewings and tenancy agreement. Iana was proactive, friendly, open and professional throughout....
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“Very efficient and helpful...”

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Nov 20,2020
Minithumbup
Iana
Thomas
By: 'Daniel'
Nov 20,2020
0 people found
this helpful
Very efficient and helpful, got my offer accepted in less than a day sinceI decided to reserve the property and the process was easy and clear....
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“Incredibly friendly and supportive...”

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Nov 08,2020
Minithumbup
Iana
Melisa
By: 'Hano'
Nov 08,2020
0 people found
this helpful
Iana was friendly, professional and supportive throughout the entire process. Her help was a key component in our finding a wonderful new flat. Many thanks!...
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“Very helpful, friendly, with all the answers...”

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Nov 07,2020
Minithumbup
Zainab
By: 'Thomas'
Nov 07,2020
0 people found
this helpful
Very helpful and friendly and had all the answers to help us through the referencing process and everything. Which was fairly complex for us as we are first time renters and in a mixture of situations....
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“Iana responded quickly to questions and was a......”

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Oct 05,2020
Minithumbup
Iana
By: 'Leah'
Oct 05,2020
0 people found
this helpful
Iana responded quickly to questions and was always helpful and happy to explain contractual terms. Thanks Iana for your time!...
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“Thank you Zainab!...”

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Oct 05,2020
Minithumbup
Zainab
By: 'Leah'
Oct 05,2020
0 people found
this helpful
Zainab has been patient and continually willing to help through a frustrating moving process, and despite setbacks managed to secure our tenancy. She has continued to communicate with us on our issues after moving in, and has been pleasant to work with the whole time. ...
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Staff picture Angelo
(40)
Staff picture Iana
(40)
Staff picture Robert
(19)
Staff picture Martin
(13)
Staff picture Constantino
(12)
Staff picture Thomas
(9)
No image available Zainab
(3)
Staff picture Denise
(1)
Staff picture Melisa
(5)
Staff picture Tim
(0)
Staff picture Jack
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Staff picture Amit
(0)
Staff picture Madina
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Staff picture Anil
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No image available Safa
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

As a firm licensed by the National Approved Letting Scheme, Victorstone Property Consultants aims to provide the highest standards of service to all landlords and tenants, but to ensure that your interests are safeguarded, we offer the following:



If you believe you have a grievance, please write in the first instance to Scott Hailou (Area Manager) at the address below:



53 Hanbury Street

London

E1 5JP



The grievance will be acknowledged within 3 working days and then investigated thoroughly in accordance with established “in-house” procedures. A formal written outcome of the complaint will be sent to you within 21 days. If we require longer than this timescale we will advise you in writing and confirm our revised response date.



If you remain dissatisfied with the result of the internal investigation, please contact The Operations Director who will review the complaint.



Following the conclusion of our in-house review we will write to you with a final written statement.



If you are dissatisfied with the conclusion of the in-house review of the complaint, you can refer the matter to the



The Property Ombudsman

Milford House

43 – 45 Milford Street

Salisbury

Wiltshire

SP1 2BP

Last updated at 9:44 AM 08/04/2016 by allAgents

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Victorstone Property Consultants

Branch - City and Islington, London, EC1V