• Kirill Toursin
    Kirill Toursin
  • Conor McGinn
    Conor McGinn
  • Shabana Malik
    Shabana Malik
  • Jenna Kleinman
    Jenna Kleinman
  • Dan Sanchez
    Dan Sanchez
  • Phillip Presser
    Phillip Presser
  • Ivan Fiaccabrino
    Ivan Fiaccabrino
  • Arun Malin
    Arun Malin
  • Elizabeth Gostling
    Elizabeth Gostling
  • Nicole Levesque
    Nicole Levesque
  • Vishal Harjani
    Vishal Harjani
  • Stefani Kopach
    Stefani Kopach
  • Soraya Perez
    Soraya Perez
  • Joanna Anastos
    Joanna Anastos
  • Ajay Sharma
    Ajay Sharma
City: City Road and its surrounds - Hoxton and Islington to the north, Clerkenwell and the City to the south, St. Pancras and Somerstown to the west and Hackney and Bethnal Green to the east has undergone significant, multi-billion pound investment and regeneration over the last decade drawing in City professionals and urbanites to the areas new build houses and apartments, stunning warehouse conversions and period properties of all types. Traditionally associated with bankers and insurance bro Read full description...kers, the City fringes are attracting a new breed of young creative talent who are drawn in by the effortless mix of old buildings and new technology as well as the areas world-class selection of restaurants, bars, clubs and shops.
Nov 26,2016
Minithumbup
By:
Nov 26,2016
Featured Review
0 people found
this helpful
Soraya has quick respond for the email and very helpful through the process. Great experience with tenancy agreement. Highly recommended this agent....
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Comment on agent fees
Agents fee a bit high
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Nov 26,2016
Minithumbup
By:
Nov 26,2016
Featured Review
0 people found
this helpful
In a very professional and pleasant manner, Arunas found exactly what we were looking for. I am definitely going to be using Victorstone Property Consultants services next time....
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Comment on agent fees
Good
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Nov 24,2016
Minithumbup
By:
Nov 24,2016
Featured Review
1 people found
this helpful
I was dealing with Arunas from Victorstone and I am really happy with his service - he was very polite and friendly....
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Comment on agent fees
Fees were a bit high but I was fully aware of it..
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Nov 17,2016
Minithumbup
By:
Nov 17,2016
Featured Review
0 people found
this helpful
was helpful and informative all the way. she took the weight of my hands as they say. will use her again...
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Comment on agent fees
ok
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Oct 07,2016
Minithumbup
By:
Oct 07,2016
Featured Review
2 people found
this helpful
Stefani Kopach has been helpful and straightforward whilst working towards exchange with us. She offered straightforward solutions to any problems that arose and takes a professional approach consistently. Many thanks....
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Sep 16,2016
Minithumbup
By:
Sep 16,2016
2 people found
this helpful
Kirill and Dan were on the case from Day 1. Within 48hrs of a offer, they were ensuring a valuation was booked. However, their true worth was only appreciated towards the end. I had 36hrs to complete the purchase or lose the loan. They pulled out every tool/trick to get the sale done....stuff that would not be in the 9-5 duty of a standard agent. I can whole-heartedly say, if it wasnt for these two guys, I would have lost the sale. Instead I am happy new owner of a shiny new 2-bed!...
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Comment on agent fees
n/a
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Sep 16,2016
Minithumbup
By:
Sep 16,2016
1 people found
this helpful
Dan handled our entire move from the first viewing to our moving in date and we couldn't have been more well looked after throughout the whole process. Dan is extremely communicative, positive and helpful - he chased everyone involved in the process to ensure that wee moved in as quickly as possible and we are very grateful for everything now happily living in our beautiful new home. Thank you Dan! :)...
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Comment on agent fees
Worth it so very happy
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Sep 09,2016
Minithumbup
By:
Sep 09,2016
2 people found
this helpful
thank you for looking after me! Stefani for your warm welcome.You helped made the process enjoyable,pleasant, any jobs?...
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Comment on agent fees
Excellent offer!!
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Sep 05,2016
Minithumbup
By:
Sep 05,2016
2 people found
this helpful
Friendly, quick response to any emails or concerns I may have. Soraya keeps me updated regularly with whats going on. She is very experienced....
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Aug 31,2016
Minithumbup
By:
Aug 31,2016
2 people found
this helpful
Great service from Kirill at Victoriastone, he got us through the whole process professionally and smoothly and we got the house we wanted....
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Comment on agent fees
Good
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Aug 31,2016
Minithumbup
By:
Aug 31,2016
2 people found
this helpful
Kirill was an excellent agent for our sale and was instrumental in us achieving the best possible price for our property. He was professional and honest about our sale even when the information was hard to hear. Just what you need when selling in London!...
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Comment on agent fees
Very reasonable for the service and results!
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Aug 17,2016
Minithumbup
By:
Aug 17,2016
0 people found
this helpful
Soraya is a kind and caring person who strives her hardest to get the job done in the best way. During my journey of letting with Victorstone there were a few bumps in the road; Soraya was on hand to sort them out. She would be in constant contact confirming and updating every step of the way. This ressured and comforted me. Victorstone is lucky to have Soraya and she is an absolute star....
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Comment on agent fees
Good
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Aug 17,2016
Minithumbup
By:
Aug 17,2016
0 people found
this helpful
What can I say about Soraya... She is a credit to Victorstone and an absolute star. During our process we had been messed about by another agent and Soraya rectified this with her professional manner and commitment to our application. Along the way we came across a few bumps, but Soraya continued to help us throughout the days, with second to none communication. Most of all Soraya was friendly and approachable, and I am lucky to have he ras my contact at Victorstone....
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Comment on agent fees
The fees were good, considering the area ans the service provided.
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Aug 02,2016
Minithumbup
By:
Aug 02,2016
2 people found
this helpful
My sister and I were looking for various properties for about 6 months already but Victorstone is the best agency we have used so far and this is exactly why we bought our new home from them. Stefany in particular is the most helpful person, definitely the best agent we have had. She have always been very responsive and detailed. I highly recommend Victorstone and its staff....
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Jul 12,2016
Minithumbup
By:
Jul 12,2016
0 people found
this helpful
Shabana was very helpful when we were looking for a flat to rent. This is the first property we have rented in London and Shabana was able to explain everything very clearly and made the process very easy for us. She has a very friendly personality and a professional attitude which made our property search fast and enjoyable....
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Jul 08,2016
Minithumbup
By:
Jul 08,2016
0 people found
this helpful
Soraya helped us let our 3 bedroom house in May 2016 and I am very happy to recommend here services. Soraya chased both us and the tenants in a timely and professional manner to ensure that things went as smoothly as possible. Both Soraya and Victorstone made the whole process as easy as possible and if we need to rent again they will be the first people we turn to....
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Comment on agent fees
Good fees
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Jul 08,2016
Minithumbup
By:
Jul 08,2016
0 people found
this helpful
We have just rented a 3-bed property in Old Street through Victorstone. Throughout the whole process Shabana has been totally helpful, professional, engaged and responsive. Shabana's style is supportive and encouraging, but not pushy. Her knowledge and communication skills are strong - ensuring that everyone involved fully understands each stage of the process. I would thoroughly recommend Shabana.....
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Comment on agent fees
Fair.
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Jul 04,2016
Minithumbup
By:
Jul 04,2016
0 people found
this helpful
Soraya was very reliable and helped get all relevant documents in place. I was very pleased with her assistance in liaising with the tenant and ensuring everyone was happy with the outcome....
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Jun 28,2016
Minithumbup
By:
Jun 28,2016
0 people found
this helpful
Great service thank you for very timely and clear correspondence keeping me informed throughout. Will definitely recommend on to others....
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Comment on agent fees
Good
Was this helpful? Yes
Jun 14,2016
Minithumbup
By:
Jun 14,2016
0 people found
this helpful
had a very good service from Shabana was very helpful patient and knowledgeable. Answered phone promptly and her communication skills are excellenrt...
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Comment on agent fees
Agents fees I feel was reasonable
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Jun 10,2016
Minithumbup
By:
Jun 10,2016
0 people found
this helpful
While I was searching for a property I was given quite a number of options that adhered to my requirements. The agent answered my phone calls and emails in a timely manner, she would accommodate to my busy schedule, something I greatly admired. She was very efficient in the drawing up of the contract, all the details were presented in a very easy to understand documents. I strive for the people I conduct my business with to be as thorough, efficient and professional and this agent was all three...
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Jun 09,2016
Minithumbup
By:
Jun 09,2016
0 people found
this helpful
I am very happy with the service I received from Shabana and her colleagues at the City Road branch. They were helpful, courteous and professional from first meeting all the way through to my tenants obtaining the keys to my rental property. I would highly recommend Victor Stone based on my dealings with them. Made the whole process straightforward and stress-free....
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Comment on agent fees
Competitive rates charged. Very pleased with the deal I got.
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May 23,2016
Minithumbup
By:
May 23,2016
1 people found
this helpful
Soraya was extremely professional and helpful. She clearly communicated with us through every step of the process and everything that needed to get done. Soraya was swift, as we were on an extremely tight schedule. She was pleasant to work with and I would recommend her to anyone working with Victorstone....
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Apr 26,2016
Minithumbup
By:
Apr 26,2016
5 people found
this helpful
Dan assisted us with the purchase of a home in Hackney in March 2016 and was excellent in all our dealings with him. He would regularly communicate with us, the vendor and both sets of solicitors meaning a process that could of dragged on for 6 months was sorted in 2 months. He was always available and provided much useful advice so the sale went through at an agreed price that we where happy with. I would thoroughly recommend Dan as an agent to enable a purchase or sale in the easiest possible ...
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Comment on agent fees
Good
Was this helpful? Yes
Apr 26,2016
Minithumbup
By:
Apr 26,2016
4 people found
this helpful
Dan was extremely helpful throughout the initial buying process & then later during the exchange/completion. I would certaintely recommend Dan & his team going forward in the future. Thanks very much!...
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Apr 26,2016
Minithumbup
By:
Apr 26,2016
4 people found
this helpful
By the time we discovered Dan at Victor Stone, we were a bit exhausted and irritated in selling our shared ownership flat. To say that is was a bureaucratic process was an understatement so by the time we came across Victor Stone, we were a little harassed and frustrated. Victor Stone had successfully sold a few flats in our building so seemed like a good bet. They totally surpassed our expectations and Dan especially was fantastic. From the moment we agreed, our flat was on all the major proper...
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Comment on agent fees
Very competitive and we agreed a fixed price inclusive of VAT.
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Apr 25,2016
Minithumbup
By:
Apr 25,2016
3 people found
this helpful
Kirill is very approachable and resourceful. I was very impressed by his knowledge and competence. Communication is paramount and it is essential when you are selling a property to have a clear understanding of all the implications. He was very good at presenting the information and has always been extremely polite and patient. I would highly recommend Kirill and his team....
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Comment on agent fees
Very competitive
Was this helpful? Yes
Apr 25,2016
Minithumbup
By:
Apr 25,2016
1 people found
this helpful
Ivan was very helpful in finding the right property to let (on relatively short notice) and gave accurate descriptions of the suitable properties available. Once I decided on one property he made sure to get everything sorted without delay and correspondence with him was done efficiently. Would recommend Ivan when looking for property as he had a good understanding of what I was looking for and made the process go as smoothly as I could've hoped for....
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Apr 20,2016
Minithumbup
By:
Apr 20,2016
2 people found
this helpful
Working with a difficult seller, Conor's dedication, honesty, openness and frequent updates made it go as smooth as it possibly could while also filling me with confidence throughout the process....
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Apr 14,2016
Minithumbup
By:
Apr 14,2016
2 people found
this helpful
Kirill is an exceptional agent - intelligent, personable, confident, knows his market inside-out - who managed our sale perfectly from start to finish. Kirill was highly professional, ensuring a smooth process at every stage, from initial, very accurate valuation, through to producing great marketing materials, vetting applicants carefully, securing multiple offers, and progressing our sale to completion on schedule. We wouldn't hesitate to instruct Kirill again. Everyone else we dealt with at...
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Comment on agent fees
Very competitive, particularly for the high level of service.
Was this helpful? Yes
Apr 12,2016
Minithumbup
By:
Apr 12,2016
4 people found
this helpful
The sale of my flat in Hackney was not straight forward and we experienced quite a few problems on the journey such as low mortgage valuations and issues with mortgage companies not lending on some types of ex-local authority buildings. To cut a long story short Dan worked extremely hard to secure the sale at a price which I was happy with. Dan also went the extra mile in ensuring that he was always available to speak with me even if that was late into the evening or over the weekend; he also ...
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Comment on agent fees
Dan and his manager were very decent in negotiating competitive fees from the outset and they also arranged an 11th hour reduction to ensure the sale went ahead after a minor financial issue arose.
Was this helpful? Yes
Apr 06,2016
Minithumbup
By:
Apr 06,2016
5 people found
this helpful
We were interested in a property through Victorstone and Stefani was my agent. She is very positive, attentive and helpful, quite thorough with information inquired and we received good service. We ended up not buying the property but would definitely recommend them and Stefani....
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Apr 06,2016
Minithumbup
By:
Apr 06,2016
5 people found
this helpful
It was a bit of a long journey, and at times very stressful, nevertheless Mr Toursin did not despair and kept his cool and his commitment towards both, the seller and the buyer, and helped the process to reach a positive fruition. Thank you....
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Comment on agent fees
n/a
Was this helpful? Yes
Feb 16,2016
Minithumbup
By:
Feb 16,2016
5 people found
this helpful
Conor was extremely helpful from the beginning right through to the end. I have used many estate agents in the past, but Conor has proven to be the best. I highly recommend him and his expertise....
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Jan 28,2016
Minithumbup
By:
Jan 28,2016
2 people found
this helpful
Shabana was very helpful and always open for a call/text message to answer any question. We got the apartment we wanted and Shabana outlined every step of process and every payment from the start. Dont really have a bad word to say about her.. We wish her all the best in the future....
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Comment on agent fees
I thought the Agent's fees could have been lowered.
Was this helpful? Yes
Areas covered
  • EC1
  • EC2
  • EC3
  • N1
  • N4
  • N5
  • N16
  • SE11
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 90% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: Β£120,000
  • Max: Β£10,000,000

Letting
  • Min: Β£0
  • Max: Β£0

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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
26 1 51 0 31 0 30 0 4 0
Kirill Toursin Kirill Toursin
Sales & Commercial Manager
26 reviews

About Kirill Kirill leads the City Sales and Commercial Teams, providing clients with clear advice during marketing and conveyance phases, including development, investment and portfolio management. With a strong View full profile
Conor McGinn Conor McGinn
Sales Negotiator
18 reviews

About Conor Conor is a Sales Negotiator in our City & Islington office. Starting his career in Residential Lettings in Highbury but has now worked in Residential Sales for the past 3 years and has a passion for g View full profile
Shabana Malik Shabana Malik
Lettings Negotiator
18 reviews

About Shabana Shabana has been in the Industry since 2010, a focused agent and skilled negotiator, Shabana is committed to providing a comprehensive customer service and is a valued member of City & Islington offic View full profile
Jenna Kleinman Jenna Kleinman
Sales Negotiator
7 reviews

About Jenna Jenna is a Sales Negotiator in our Camden and has worked in the North London property market for over 8 years in both Sales and Lettings. Jenna loves meeting new people and her commitment to premium View full profile
Dan Sanchez Dan Sanchez
Sales Negotiator
17 reviews

About Dan Dan is a Sales Negotiator in our City & Islington office. Previously worked as an Area Sales Manager and Social Media Consultant, Dan has gained a unique mix of experience through numerous sectors. A View full profile
Phillip Presser Phillip Presser
Lettings Negotiator
4 reviews

About Phillip Originally from Berlin in Germany Philip has recently graduated from the University of Westminster with a Bachelor in Business management and Finance. After graduating from University Philip decided t View full profile
Ivan Fiaccabrino Ivan Fiaccabrino
Lettings Negotiator
16 reviews

About Ivan Ivan is a Lettings Negotiator in our Shoreditch office. Originally from Italy and has recently graduated in Economics. Joined Victorstone as a Trainee and his fresh and contemporary approach to letti View full profile
Arun Malin Arun Malin
Lettings Negotiator
2 reviews

About Arun No description set View full profile
Elizabeth Gostling Elizabeth Gostling
0 reviews

About Elizabeth No description set View full profile
Nicole Levesque Nicole Levesque
1 reviews

About Nicole No description set View full profile
Vishal Harjani Vishal Harjani
0 reviews

About Vishal No description set View full profile
Stefani Kopach Stefani Kopach
4 reviews

About Stefani No description set View full profile
Soraya Perez Soraya Perez
8 reviews

About Soraya No description set View full profile
Joanna Anastos Joanna Anastos
Lettings Negotiator
0 reviews

About Joanna No description set View full profile
Ajay Sharma Ajay Sharma
Lettings Manager
0 reviews

About Ajay No description set View full profile

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Last updated at 9:44 AM 08/04/2016 by allAgents

Complaints Procedure

As a firm licensed by the National Approved Letting Scheme, Victorstone Property Consultants aims to provide the highest standards of service to all landlords and tenants, but to ensure that your interests are safeguarded, we offer the following:



If you believe you have a grievance, please write in the first instance to Scott Hailou (Area Manager) at the address below:



53 Hanbury Street

London

E1 5JP



The grievance will be acknowledged within 3 working days and then investigated thoroughly in accordance with established Γ’Β€Βœin-houseҀ procedures. A formal written outcome of the complaint will be sent to you within 21 days. If we require longer than this timescale we will advise you in writing and confirm our revised response date.



If you remain dissatisfied with the result of the internal investigation, please contact The Operations Director who will review the complaint.



Following the conclusion of our in-house review we will write to you with a final written statement.



If you are dissatisfied with the conclusion of the in-house review of the complaint, you can refer the matter to the



The Property Ombudsman

Milford House

43 Ҁ“ 45 Milford Street

Salisbury

Wiltshire

SP1 2BP





Last updated at 9:44 AM 08/04/2016 by allAgents

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