Camden, London, NW1
4.9/5, 325 reviews
98% recommended
93% sales valuation accuracy
100% sales fee satisfaction
91% lettings valuation accuracy
96% lettings fee satisfaction
Camden:Camden Town has long been associated with an alternative counterculture however while there is still a cool punky vibe, it is one of the most popular and exciting tourist destinations in the capital with its world-famous markets, eateries, bars, theatres and art spaces all fizzing with energy.Properties range ... show more Camden:
Camden Town has long been associated with an alternative counterculture however while there is still a cool punky vibe, it is one of the most popular and exciting tourist destinations in the capital with its world-famous markets, eateries, bars, theatres and art spaces all fizzing with energy.

Properties range from small, low rise blocks to magnificent Georgian and Victorian mansions suiting all pockets and welcoming arty creatives, wealthy professionals and online and media executives looking for pseudo-central London property but with the green space, out-of-town shopping and municipal facilities associated with more traditional north London suburbia.

...left to get your reviews in for the
2020 Estate & Letting Agent Awards


Opening Hours
Address

Victorstone Property Consultants
90-93 Plender Street
Camden,London
Greater London
NW1 0JL
020 7388 5504

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 93% 100% £167,750 £1,350,000
Lettings 91% 96% £350 £4,333
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
48 0 177 5 49 1 32 0 13 1
Areas covered
  • NW1
  • N1C (new Kings Cross Postcode)
  • NW3
  • NW5
  • NW6
  • WC1
  • WC2
  • W2
  • N7
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NALS TDS SAGEagent The Guild Relocation Agent Network Move With Us
Latest Properties
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Victorstone Property Consultants Branches (view all )

“Simon went above and beyond the call of duty for ......”

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Aug 04,2014
Minithumbup
By: 'Hamilton'
Aug 04,2014
18 people found
this helpful
Simon went above and beyond the call of duty for us. He got us about half a dozen viewings and within a week and a day we had sold the property for a price we were very happy with having received several good offers. Later, ...
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Comment on agent fees
Very happy with the fees we were charged, Simon certainly earned them
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“Andrew has been very helpful, friendly and always available to ......”

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Jun 17,2014
Minithumbup
By: 'alessandra'
Jun 17,2014
18 people found
this helpful
Andrew has been very helpful, friendly and always available to reply to our questions and requests! Without him we wouldn't have found our lovely place!...
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“Having dealt with a number of estate agents in the ......”

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Jun 09,2014
Minithumbup
By: 'Nick'
Jun 09,2014
22 people found
this helpful
Having dealt with a number of estate agents in the search for our flat we were very impressed with the speed and professionalism of victor stone, and particularly Al. He had found tree properties for us to view all fitting our requirements, but which were ...
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“Al was extremely helpful when we contacted him enquiring about ......”

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Jun 03,2014
Minithumbup
By: 'James, Ella & Beth'
Jun 03,2014
24 people found
this helpful
Al was extremely helpful when we contacted him enquiring about a three bedroom property, the one we had seen had already been let but he asked what we were looking for and suggested another one that had only just become available, allowing us to be ...
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“Very good experience with Victorstone as a landlord looking for ......”

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May 19,2014
Minithumbup
By: 'Manuel'
May 19,2014
22 people found
this helpful
Very good experience with Victorstone as a landlord looking for professional tenants for my house. Alaur is a friendly, polite, professional agent, responded on all queries promptly and resolved matters swiftly. Tenant referencing and inventory clerk were organised through Victorstone too and it all made ...
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“Andrew was very effiecent and alot of help in the ......”

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May 15,2014
Minithumbup
By: 'Chelsey'
May 15,2014
17 people found
this helpful
Andrew was very effiecent and alot of help in the process of our home searching. I moved in with a very good friend of mine and Andrew was always eager to help us in finding the perfect place. Once he showed us the property we ...
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“I cannot recommend Victor Stone highly enough. They were an ......”

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Apr 08,2014
Minithumbup
By: 'Joanna Ferstendik'
Apr 08,2014
20 people found
this helpful
I cannot recommend Victor Stone highly enough. They were an excellent company to work with, from beginning to end. Rachel and Simon were no end of help whilst selling my property. They were honest, reliable, punctual, helpful with information and always very polite. I never ...
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“We have just rented a property through Victorstone in Camden. ......”

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Mar 26,2014
Minithumbup
By: 'Penelope'
Mar 26,2014
22 people found
this helpful
We have just rented a property through Victorstone in Camden. We have no hesitation whatsoever in recommending them to all of our friends and family who wish to rent or buy in the future. We found them extremely helpful and professional from start to finish ...
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“As soon as we had put down a holding deposit ......”

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Mar 19,2014
Minithumbdown
By: 'camdencrow'
Mar 19,2014
14 people found
this helpful
As soon as we had put down a holding deposit they started grasping for money at every opportunity. We were assured that the property would be clean and have renovations finished before we moved in (it wasn't and they weren't). They then attempted to charge ...
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“We had a terrible experience with Victorstone. We could write ......”

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Mar 17,2014
Minithumbdown
By: 'Fred'
Mar 17,2014
7 people found
this helpful
We had a terrible experience with Victorstone. We could write a (bad) novel about the experience. Let's stick with some (non exhaustive) facts. 1) they are very expensive 2) they tried to make us sign an 'intend of offer' document implying a non refundable £1k deposit when ...
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What agent could do to change your mind?
Impossible to change our mind. Worst experience ever.
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“Christine's legal knowledge, professional manner and negotiation skills helped me ......”

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Mar 05,2014
Minithumbup
By: 'Denis'
Mar 05,2014
20 people found
this helpful
Christine's legal knowledge, professional manner and negotiation skills helped me to resolve the issues I had with a problem tenant who was refusing to leave my property. I am very pleased with the service. I can't recommend them enough....
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“I just want to say Great work on allowing me ......”

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Feb 28,2014
Minithumbup
By: 'Luke'
Feb 28,2014
19 people found
this helpful
I just want to say Great work on allowing me to pay off my mortgage the way i want, it has helped me and my family alot, Thank you victorstone....
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“We have been so pleasantly surprised by the service that ......”

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Feb 23,2014
Minithumbup
By: 'Margaret'
Feb 23,2014
20 people found
this helpful
We have been so pleasantly surprised by the service that we have received from the whole team at Victorstone. There was never any pressure, just thoughtful and helpful advice, specific to our position, rather than generic information. Each member of the team had a wealth ...
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“Very helpful in helping me find a property quickly, negotiating ......”

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Jan 14,2014
Minithumbup
By: 'Lk'
Jan 14,2014
20 people found
this helpful
Very helpful in helping me find a property quickly, negotiating price and sorting out admin so tht I could move in very quickly. Thank you....
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“Christina is very kind and helpful, we had a few ......”

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Jan 08,2014
Minithumbup
By: 'Byron'
Jan 08,2014
23 people found
this helpful
Christina is very kind and helpful, we had a few requests to sort before renewing. They were dealt with quickly an efficiently. Many thanks to the team at Victorstone, I have never had any issues with them at all. Kindest Regards Byron...
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“Very pleased with the overall tenant find service. Having instructing 2 ......”

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Jan 03,2014
Minithumbup
By: 'Ms Davis'
Jan 03,2014
22 people found
this helpful
Very pleased with the overall tenant find service. Having instructing 2 other agents I opted to accept victorstone offer. The offer process and any queries by their head office was dealt with adequately and effectively. Will recommend to other owners alike....
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“Alaur was great - very honest, showed us properties that ......”

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Dec 11,2013
Minithumbup
By: 'Denim Designer'
Dec 11,2013
32 people found
this helpful
Alaur was great - very honest, showed us properties that were relevant, and listen what we were after, so was quick to dismiss the inappropriate properties. All emails and texting were replied to quickly, which was great as we did not have much time before ...
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“Moving out is an extremely stressful process, a process that ......”

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Dec 06,2013
Minithumbup
By: 'Yasser'
Dec 06,2013
27 people found
this helpful
Moving out is an extremely stressful process, a process that Alex was able to make a whole lot easier. From the minute I got in touch with Alex he was extremely diligent in arranging and suggesting viewings for myself while providing straight up information and ...
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“Alex helped me find the perfect place to rent and ......”

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Dec 05,2013
Minithumbup
By: 'Steph'
Dec 05,2013
28 people found
this helpful
Alex helped me find the perfect place to rent and was a pleasure to work with from beginning to end. He communicated constantly, helped negotiate a price that was more to my liking and even brought the contracts to me after I broke my foot ...
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“I am very happy with the speed and quality of ......”

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Nov 28,2013
Minithumbup
By: 'Tessa'
Nov 28,2013
26 people found
this helpful
I am very happy with the speed and quality of work at Victorstone. We had. A tight schedule and could have been in a very difficult position if we hadn't moved in 7 days. Thankfully, Victorstone were determined to close the deal under the short time ...
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“Victorstone were very helpful in finding us the right flat. ......”

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Nov 28,2013
Minithumbup
By: 'Silver'
Nov 28,2013
26 people found
this helpful
Victorstone were very helpful in finding us the right flat. They arranged for us to have an extra viewing and was quick and efficient in sorting all of the paperwork. Correspondence was excellent. All emails were responded to almost immediately. We haven't had any issues ...
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“It has been a real pleasure dealing with Al since ......”

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Nov 11,2013
Minithumbup
By: 'RocƒÂ­o & BelƒÂ©n'
Nov 11,2013
38 people found
this helpful
It has been a real pleasure dealing with Al since the beginning, he managed to find a nice flat for us (we only view one and got it which is amazing considering that it's London!) and was always really helpful, available and would listen to ...
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“Throughout the process Victorstone took the time to keep me ......”

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Nov 05,2013
Minithumbup
By: 'Sebastian'
Nov 05,2013
28 people found
this helpful
Throughout the process Victorstone took the time to keep me informed and updated, from the initial valuation to completion. I was surprised by how quick and efficient the entire process went. My previous experience with another agent was awful. Therefore I was pleasantly surprised. A ...
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“Al was brilliant, efficient and organised. He enabled us top ......”

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Oct 10,2013
Minithumbup
By: 'Matthew Merritt'
Oct 10,2013
30 people found
this helpful
Al was brilliant, efficient and organised. He enabled us top have an easy move without any problems. The agency was on top of everything and very attentive. I would reccommend Victor Stone and Al in particular if you want an easy move....
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“Cass is by far the most friendly, helpful and organized ......”

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Oct 09,2013
Minithumbup
By: 'YT'
Oct 09,2013
31 people found
this helpful
Cass is by far the most friendly, helpful and organized estate agent I've dealt with in London so far. She arrived promptly (and even called when she thought she'd be late, though she wasn't in the end) and was both warm and professional whilst showing ...
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“Moved into a lovely 4 bed townhouse near Canada water. The ......”

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Oct 08,2013
Minithumbup
By: 'Nichola'
Oct 08,2013
29 people found
this helpful
Moved into a lovely 4 bed townhouse near Canada water. The references and the move in process was pretty routine. The inventory clerk did take longer than expected as we just wanted to move in. Now that that all over we can look forward to the ...
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“My new tenants have just taken possession of my flat ......”

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Sep 30,2013
Minithumbup
By: 'Hampstead Flat'
Sep 30,2013
42 people found
this helpful
My new tenants have just taken possession of my flat in West Hampstead. I was very please with Al at victorstone Camden. Kept me informed and was honest enough to to advise me to market at a slightly lower rental which I then believe generated ...
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“These guys have helped me rent out my property within ......”

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Sep 22,2013
Minithumbup
By: 'James Oscar smith'
Sep 22,2013
33 people found
this helpful
These guys have helped me rent out my property within the same day of me calling them. Not only that they have also been very pleasent to work with. I am also impressed with how they advertised my property on web portals, very professional and ...
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“Alex Michael found our privately advertised flat and came round ......”

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Sep 20,2013
Minithumbup
By: 'James'
Sep 20,2013
35 people found
this helpful
Alex Michael found our privately advertised flat and came round to appraise very quickly. He also let it very quickly. All paper work was prepared correctly and he was helpful all the way. Rachel came along to see some other properties and neither of them ...
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“Simon at victorstones in Camden wad a pleasure to deal ......”

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Sep 18,2013
Minithumbup
By: 'MW'
Sep 18,2013
34 people found
this helpful
Simon at victorstones in Camden wad a pleasure to deal with. It was the case if did exactly what it says on the tin. Simon insisted on 4 week sole agency period, as I wanted to instruct another agent to achieve quick sale. In the end ...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

As a firm licensed by the National Approved Letting Scheme, Victorstone Property Consultants aims to provide the highest standards of service to all landlords and tenants, but to ensure that your interests are safeguarded, we offer the following:



If you believe you have a grievance, please write in the first instance to Scott Hailou (Area Manager) at the address below:



53 Hanbury Street

London

E1 5JP



The grievance will be acknowledged within 3 working days and then investigated thoroughly in accordance with established “in-house” procedures. A formal written outcome of the complaint will be sent to you within 21 days. If we require longer than this timescale we will advise you in writing and confirm our revised response date.



If you remain dissatisfied with the result of the internal investigation, please contact The Operations Director who will review the complaint.



Following the conclusion of our in-house review we will write to you with a final written statement.



If you are dissatisfied with the conclusion of the in-house review of the complaint, you can refer the matter to the



The Property Ombudsman

Milford House

43 – 45 Milford Street

Salisbury

Wiltshire

SP1 2BP

Last updated at 9:43 AM 08/04/2016 by allAgents

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Victorstone Property Consultants

Branch - Camden, London, NW1