Camden, London, NW1
4.9/5, 325 reviews
98% recommended
93% sales valuation accuracy
100% sales fee satisfaction
91% lettings valuation accuracy
96% lettings fee satisfaction
Camden:Camden Town has long been associated with an alternative counterculture however while there is still a cool punky vibe, it is one of the most popular and exciting tourist destinations in the capital with its world-famous markets, eateries, bars, theatres and art spaces all fizzing with energy.Properties range ... show more Camden:
Camden Town has long been associated with an alternative counterculture however while there is still a cool punky vibe, it is one of the most popular and exciting tourist destinations in the capital with its world-famous markets, eateries, bars, theatres and art spaces all fizzing with energy.

Properties range from small, low rise blocks to magnificent Georgian and Victorian mansions suiting all pockets and welcoming arty creatives, wealthy professionals and online and media executives looking for pseudo-central London property but with the green space, out-of-town shopping and municipal facilities associated with more traditional north London suburbia.

...left to get your reviews in for the
2020 Estate & Letting Agent Awards


Opening Hours
Address

Victorstone Property Consultants
90-93 Plender Street
Camden,London
Greater London
NW1 0JL
020 7388 5504

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 93% 100% £167,750 £1,350,000
Lettings 91% 96% £350 £4,333
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
48 0 177 5 49 1 32 0 13 1
Areas covered
  • NW1
  • N1C (new Kings Cross Postcode)
  • NW3
  • NW5
  • NW6
  • WC1
  • WC2
  • W2
  • N7
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NALS TDS SAGEagent The Guild Relocation Agent Network Move With Us
Latest Properties
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Victorstone Property Consultants Branches (view all )

“Simon and his colleagues at Victorstone were a joy to ......”

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May 20,2015
Minithumbup
By: 'Dzw'
May 20,2015
3 people found
this helpful
Simon and his colleagues at Victorstone were a joy to work with. Not only did he manage to drum up significant early interest in my property and secure a buyer within a week of it going on the market, it was also his tireless efforts ...
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“Pablo was very helpful in finding us the perfect apartment ......”

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Apr 30,2015
Minithumbup
By: 'Kylie Browne'
Apr 30,2015
5 people found
this helpful
Pablo was very helpful in finding us the perfect apartment in the exact location we were wanting to rent. We found him to be friendly, efficient and focused. For any professional looking to find a property I would highly recommend Pablo to assist you with ...
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Comment on agent fees
We were concerned about the fees charged however after seeing the service we have got were happy to pay.
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“Pablo did a great job as agent. He has been ......”

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Apr 23,2015
Minithumbup
By: 'Nicola'
Apr 23,2015
4 people found
this helpful
Pablo did a great job as agent. He has been very professional and kind. He listened to all my requirements and ideas about areas and in a couple of days he came up with the perfect flat. He does his job with passion and attention ...
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“I wanted to use a small personal estate agent and ......”

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Apr 22,2015
Minithumbup
By: 'Hilary Green'
Apr 22,2015
4 people found
this helpful
I wanted to use a small personal estate agent and therefore responded to VictorStones initial marketing letter. After meeting with Simon at my property, it took a only a short time to find potential buyers. During the whole procedure to the point of completion I ...
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“I was very happy with the service which I got ......”

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Apr 13,2015
Minithumbup
By: 'M Toogood'
Apr 13,2015
3 people found
this helpful
I was very happy with the service which I got from Simon Etson. I had never sold a property before and he solved the anxieties I had, and made the selling as painless as possible. Although it would have been good if there were facilities ...
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Comment on agent fees
No one likes to pay fees, so I just accepted them I had no previous experience of these matters so I assume they were fair.
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“I found Lawrance was very helpful and cooperative. He was ......”

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Apr 06,2015
Minithumbup
Lawrance
By: 'Trudii williams'
Apr 06,2015
2 people found
this helpful
I found Lawrance was very helpful and cooperative. He was always there to answer my questions and put my mind at rest. I would definitely recommend him to my friends and family....
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Comment on agent fees
Fees were reasonable.
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“As a landlord who has been purchasing properties from many ......”

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Mar 31,2015
Minithumbup
By: 'Duyen Nguyen'
Mar 31,2015
6 people found
this helpful
As a landlord who has been purchasing properties from many different estate agencies over a number of years, I would raise the services I have received from Simon are the best. He has listened to my requirements and provided his inputs & good advice throughout the ...
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“Simon was very professional and knowledgable about the local market ......”

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Mar 30,2015
Minithumbup
By: 'Melissa'
Mar 30,2015
6 people found
this helpful
Simon was very professional and knowledgable about the local market from our first meeting. His communication was great, advice along the whole process felt genuine and honest and I felt able to trust his judgement. He tenaciously followed up with every party on the road ...
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“I have been living outside the UK, for many years, ......”

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Mar 30,2015
Minithumbup
By: 'J S Karavias-Comas'
Mar 30,2015
3 people found
this helpful
I have been living outside the UK, for many years, on deciding to sell my London flat, I off course needed an agent who was capable to take over the whole process. Victor Stone was my letting agent so I asked if they had an ...
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Comment on agent fees
Well off course I would have liked them cheeper. I was informed off the charges, so no reason to complain, I just forgot about the VAT.
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“Pablo is an excellent agent. He was really honest about ......”

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Mar 06,2015
Minithumbup
By: 'iso'
Mar 06,2015
4 people found
this helpful
Pablo is an excellent agent. He was really honest about the properties available and helped me find one extreamly quickly for which I'm really greateful as I needed it as soon as possible. I would recommend Pablo to anyone who is looking for honest and ...
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“Pablo is an excellent agent. He was really honest about ......”

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Mar 06,2015
Minithumbup
By: 'iispasov'
Mar 06,2015
4 people found
this helpful
Pablo is an excellent agent. He was really honest about the properties available and helped me find one extreamely quickly for which I'm really grateful as I needed it as soon as possible. I would recommend Pablo to anyone who is looking for an honest ...
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“Pablo was excellent in his service to me on a ......”

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Feb 25,2015
Minithumbup
By: 'KM'
Feb 25,2015
6 people found
this helpful
Pablo was excellent in his service to me on a number of levels. Professional, warm and postive, and clearly very good at working out my requirements. Pablo made himself available to suit my diary for viewings and has provided lots of additional help. I don't ...
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“My sister and I were anxious to get a studio. ......”

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Feb 25,2015
Minithumbup
By: 'Pablo Irigoyen'
Feb 25,2015
6 people found
this helpful
My sister and I were anxious to get a studio. Seen one we liked and contacted Victorstone got talking to Pablo. We had a viewing that evening he managed to take off £10 of the original price. We asked for specific furniture to be taken out ...
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“Simon was extremely helpful during the whole process. The seller ......”

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Feb 12,2015
Minithumbup
By: 'Prashant'
Feb 12,2015
6 people found
this helpful
Simon was extremely helpful during the whole process. The seller was based abroad & Simon was constantly coordinating with him & stayed late at work, due to the time difference to speak with him....
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“Simon was very professional and did a good job in ......”

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Feb 05,2015
Minithumbup
By: 'Amar'
Feb 05,2015
6 people found
this helpful
Simon was very professional and did a good job in keeping all the parties informed through the sale. There were occasions where the communication was very important among all concerned parties and Simon handled the whole situation very effectively. I will be using Simon again ...
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“Pablo was an excellent communicator and very attentive to my ......”

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Jan 28,2015
Minithumbup
By: 'Rosen'
Jan 28,2015
7 people found
this helpful
Pablo was an excellent communicator and very attentive to my needs and wants. he took his time and pointed out both advantages AND disadvantages to the flats and helped me find the perfect place. Compared to the other lettings agents i dealt with, he was ...
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“He oversold the our negotiation down possibilities a bit but ......”

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Jan 27,2015
Minithumbup
By: 'Pawel'
Jan 27,2015
6 people found
this helpful
He oversold the our negotiation down possibilities a bit but overall a great salesmen. He builds good relationship and keeps a good atmosphere of a whole process....
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Comment on agent fees
Well it was pretty a lot for the whole referencing etc. And they didn't say it up front.
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“I had a very nice viewing with Alice, she way ......”

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Jan 15,2015
Minithumbup
By: 'JC'
Jan 15,2015
6 people found
this helpful
I had a very nice viewing with Alice, she way very thorough in telling me information about the flat. She also asked current tenants for additional information and let me know. I was happy with the property and signed contract next day. The whole contract ...
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“He was very helpful and competent in his efforts. I ......”

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Jan 13,2015
Minithumbup
Lawrance
By: 'Nina Macaigne'
Jan 13,2015
6 people found
this helpful
He was very helpful and competent in his efforts. I would definately recommend him to my friends and family. He was very reactive to all our questions and requests....
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“Lawrence helped us find the property, answered our questions and ......”

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Jan 09,2015
Minithumbup
Lawrance
By: 'Emilie'
Jan 09,2015
7 people found
this helpful
Lawrence helped us find the property, answered our questions and try to satisfy us the best, asking our questions to the Landlord....
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“We purchased a property where Jenna was acting for the ......”

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Nov 26,2014
Minithumbup
By: 'Michael and Kate'
Nov 26,2014
8 people found
this helpful
We purchased a property where Jenna was acting for the seller. Jenna was professional throughout, answering our questions as quickly as possible and acting as a reliable conduit between ourselves and the seller. Jenna made herself available not only to show us the property on ...
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“Jenna handled my property sale very professionally and has been ......”

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Nov 14,2014
Minithumbup
By: 'Joe'
Nov 14,2014
7 people found
this helpful
Jenna handled my property sale very professionally and has been efficient throughout. As I was not available to go into their offices and meet with her or the team in person, everything was done via Emails and over the phone. She kept me updated from ...
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“Jenna was always on hand to deal with any queries ......”

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Nov 10,2014
Minithumbup
By: 'Dulverton'
Nov 10,2014
8 people found
this helpful
Jenna was always on hand to deal with any queries and always responded in a swift and timely manner. Despite facing several issues beyond her control she went out of her way to make sure the situation was resolved where possible. Having guided me from ...
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“Andy Eleftheriou is by far the best estate agent I ......”

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Oct 19,2014
Minithumbup
By: 'Mr Y'
Oct 19,2014
10 people found
this helpful
Andy Eleftheriou is by far the best estate agent I have come across through the years. His approach, drive, and professionalism, ensures that you constantly feel that you are dealing with a true business associate that has your interests at heart - exactly as it ...
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“I really enjoyed dealing with Andy and found him to ......”

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Sep 04,2014
Minithumbup
By: 'Joe'
Sep 04,2014
11 people found
this helpful
I really enjoyed dealing with Andy and found him to be one of the most personable and genuine agents I've come across. He considered my property needs carefully and I didn't feel remotely pressured during viewings with him. Great sense of humour and a true ...
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Comment on agent fees
Fees were lower than I've paid in the past, so personally I was satisfied.
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“We had an excellent experience working with Jenna and the ......”

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Sep 04,2014
Minithumbup
By: 'Chaundra'
Sep 04,2014
10 people found
this helpful
We had an excellent experience working with Jenna and the rest of the Victorstone team. They were always courteous and prompt in returning phone calls and emails. Perhaps the most important - they were honest and transparent with us at all stages in the process ...
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“I rented a one bedroom flat through vector stones. When ......”

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Sep 03,2014
Minithumbup
By: 'Kavi'
Sep 03,2014
10 people found
this helpful
I rented a one bedroom flat through vector stones. When I was looking for a one bedroom flat, I called their office and Pablo received the phone call. He asked me to come to the office on the same evening as he has number of ...
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“Had an excellent experience with Andrew as our agent. He ......”

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Aug 28,2014
Minithumbup
By: 'Viranchi'
Aug 28,2014
11 people found
this helpful
Had an excellent experience with Andrew as our agent. He was professional, approachable and honest- it was clear he always had our best interests in mind. As first time tenants, he made the process really understandable for us and was always in contact to solve ...
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“First of all, a very professional and friendly appearance throughout ......”

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Aug 17,2014
Minithumbup
By: 'Ken'
Aug 17,2014
11 people found
this helpful
First of all, a very professional and friendly appearance throughout the whole procedude. From the start we felt we were in good hands and they had all the proof at hand to back up what they were promising. Jenna and Simon have both made us ...
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Comment on agent fees
Reasonable
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“I have found Rachel Levy to be an Honest, Reliable, ......”

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Aug 08,2014
Minithumbup
By: 'Mr J Nicholson'
Aug 08,2014
34 people found
this helpful
I have found Rachel Levy to be an Honest, Reliable, and a Essential person to have working on my behalf - I could not of dealt with selling my property without her help as I had sitting tenants and had to go through the whole ...
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Comment on agent fees
In line with other agents but was willing to negotiate (just a little).
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

As a firm licensed by the National Approved Letting Scheme, Victorstone Property Consultants aims to provide the highest standards of service to all landlords and tenants, but to ensure that your interests are safeguarded, we offer the following:



If you believe you have a grievance, please write in the first instance to Scott Hailou (Area Manager) at the address below:



53 Hanbury Street

London

E1 5JP



The grievance will be acknowledged within 3 working days and then investigated thoroughly in accordance with established “in-house” procedures. A formal written outcome of the complaint will be sent to you within 21 days. If we require longer than this timescale we will advise you in writing and confirm our revised response date.



If you remain dissatisfied with the result of the internal investigation, please contact The Operations Director who will review the complaint.



Following the conclusion of our in-house review we will write to you with a final written statement.



If you are dissatisfied with the conclusion of the in-house review of the complaint, you can refer the matter to the



The Property Ombudsman

Milford House

43 – 45 Milford Street

Salisbury

Wiltshire

SP1 2BP

Last updated at 9:43 AM 08/04/2016 by allAgents

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Victorstone Property Consultants

Branch - Camden, London, NW1