Camden, London, NW1
4.9/5, 325 reviews
98% recommended
93% sales valuation accuracy
100% sales fee satisfaction
91% lettings valuation accuracy
96% lettings fee satisfaction
Camden:Camden Town has long been associated with an alternative counterculture however while there is still a cool punky vibe, it is one of the most popular and exciting tourist destinations in the capital with its world-famous markets, eateries, bars, theatres and art spaces all fizzing with energy.Properties range ... show more Camden:
Camden Town has long been associated with an alternative counterculture however while there is still a cool punky vibe, it is one of the most popular and exciting tourist destinations in the capital with its world-famous markets, eateries, bars, theatres and art spaces all fizzing with energy.

Properties range from small, low rise blocks to magnificent Georgian and Victorian mansions suiting all pockets and welcoming arty creatives, wealthy professionals and online and media executives looking for pseudo-central London property but with the green space, out-of-town shopping and municipal facilities associated with more traditional north London suburbia.

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2020 Estate & Letting Agent Awards


Opening Hours
Address

Victorstone Property Consultants
90-93 Plender Street
Camden,London
Greater London
NW1 0JL
020 7388 5504

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 93% 100% £167,750 £1,350,000
Lettings 91% 96% £350 £4,333
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
48 0 177 5 49 1 32 0 13 1
Areas covered
  • NW1
  • N1C (new Kings Cross Postcode)
  • NW3
  • NW5
  • NW6
  • WC1
  • WC2
  • W2
  • N7
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NALS TDS SAGEagent The Guild Relocation Agent Network Move With Us
Latest Properties
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Victorstone Property Consultants Branches (view all )

“Pablo was courteous and efficient.. He let my property very ......”

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Aug 28,2015
Minithumbup
By: 'Pablo Ingoyen'
Aug 28,2015
1 people found
this helpful
Pablo was courteous and efficient.. He let my property very quickly to some excellent tenants and was meticulous and painstaking throughout. I would thoroughly recommend him as a letting agent. and will use his services again when I have a vacant property....
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“Simon was very knowledgeable and thorough in supporting the transaction ......”

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Aug 27,2015
Minithumbup
By: 'Laura'
Aug 27,2015
1 people found
this helpful
Simon was very knowledgeable and thorough in supporting the transaction throughout. He provided very detailed advice to make sure each step in the process went smoothly and liaised with all parties, including brokers, valuers and solicitors, keeping them informed and progressing. He was also responsive ...
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“Pablo has done everything I could ask as an agent. ......”

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Aug 27,2015
Minithumbup
By: 'Theo p'
Aug 27,2015
1 people found
this helpful
Pablo has done everything I could ask as an agent. Has found me good UCL tenants and I am very happy with the rent price that he achieved. Always reachable on the phone, always ready to go an extra mile. I would recommend Pablo and ...
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“Pablo was outstanding throughout the entire process. We began our ......”

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Aug 27,2015
Minithumbup
By: 'MS-Lee'
Aug 27,2015
1 people found
this helpful
Pablo was outstanding throughout the entire process. We began our apartment search in May, and were having trouble finding something that could meet all of our requirements (location, finish, size, price, etc.) but he worked tirelessly to continually update us on Victorstone's available flats, and ...
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“I first got in touch with Stevie and Rachel through ......”

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Aug 26,2015
Minithumbup
By: 'Tommy Zhao'
Aug 26,2015
1 people found
this helpful
I first got in touch with Stevie and Rachel through the website, for a house that I was interested in. Unfortunately that apartment was let. But Stevie did me a huge favour by informing me about a similar apartment and it turned out to be ...
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“Lawrance has a thorough knowledge of the processes involved and ......”

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Aug 20,2015
Minithumbup
Lawrance
By: 'Peter Crawford'
Aug 20,2015
2 people found
this helpful
Lawrance has a thorough knowledge of the processes involved and was able to arrange a viewing in accordance with my schedule even though it involved late arrangement from what appeared a reluctant landlord....
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“I was impressed with the level of communication & service provided ......”

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Aug 18,2015
Minithumbup
By: 'MP'
Aug 18,2015
1 people found
this helpful
I was impressed with the level of communication & service provided to me by Simon. I felt that my best interests were being catered for and it was very pleasant to work with. He helped me secure the property with sensible, flexible solutions. His priority was ...
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“Simon is very polite, very helpful treats people with respect, ......”

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Aug 15,2015
Minithumbup
By: 'Moin'
Aug 15,2015
1 people found
this helpful
Simon is very polite, very helpful treats people with respect, very professional, kind ,he listens to ones problem, has good knowledge about housing market, very humble guy...
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Comment on agent fees
Reasonable
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“The agency provides top services and answer all my enquiries. ......”

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Aug 02,2015
Minithumbup
By: 'Teri'
Aug 02,2015
1 people found
this helpful
The agency provides top services and answer all my enquiries. They try their best to serve every customers and I am happy it....
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“Pablo was very efficient throughout the lettings process in contacting ......”

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Jul 11,2015
Minithumbup
By: 'Naomi'
Jul 11,2015
1 people found
this helpful
Pablo was very efficient throughout the lettings process in contacting us quickly for flat viewings and follow-up appointments, handling our paperwork and with general communication as we required it. As a group of students, we felt the admin process was much smoother than in previous ...
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“We (three students) were looking for a flat within a ......”

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Jul 09,2015
Minithumbup
By: 'BjƒÂ¶rn'
Jul 09,2015
1 people found
this helpful
We (three students) were looking for a flat within a reasonable distance to our uni and indicated a fixed budget to the agent. She was very good in picking flats to show us that were according to our wishes and thus we very quickly found ...
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“Ivan was very professional, positive and helpful. He answered all ......”

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Jul 08,2015
Minithumbup
By: 'Iryna'
Jul 08,2015
2 people found
this helpful
Ivan was very professional, positive and helpful. He answered all the questions we had and explained to us when we didn't understand something. He was also very friendly and easy to reach by phone or email. Overall, we had a great experience with Victorstone and ...
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“Pablo was helpful, approachable and easy to contact when we ......”

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Jul 05,2015
Minithumbup
By: 'Rebecca'
Jul 05,2015
3 people found
this helpful
Pablo was helpful, approachable and easy to contact when we needed him, dealing with every request regarding our property and arranging two follow-up visits to the flat so that we could determine room allocations etc before we moved in. As students renting our first property ...
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“We are extremely pleased with the service from Victorstone especially, ......”

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Jul 02,2015
Minithumbup
By: 'Dr. Murali'
Jul 02,2015
4 people found
this helpful
We are extremely pleased with the service from Victorstone especially, Simon Etson, who has been always there to provide information and support us all the way through the process of buying our property. Thank you Simon, your help is much appreciated!...
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“We spent quite a while looking for our current flat ......”

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Jul 02,2015
Minithumbup
Lawrance
By: 'Aimee'
Jul 02,2015
3 people found
this helpful
We spent quite a while looking for our current flat and saw Lawrance a couple of times at least during this process. We had a great experience with him; he really listened to our needs as students and showed us a good selection of flats. ...
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“We were lucky enough to have Lawrance as our estate ......”

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Jul 01,2015
Minithumbup
Lawrance
By: 'Oli C'
Jul 01,2015
5 people found
this helpful
We were lucky enough to have Lawrance as our estate agent when looking for a flat. As students it was the first time any of us had looked for a flat but we got all the support we needed. He found brilliant flats that were ...
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“We found Pablo very helpful in securing our first student ......”

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Jun 30,2015
Minithumbup
By: 'A.Thompson'
Jun 30,2015
4 people found
this helpful
We found Pablo very helpful in securing our first student property; he stayed in contact with members of our group for a considerable period of time in order to offer us the kind of property we wanted, indeed, to the extent that we were informed ...
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“He was really helpful!I wanted to move in as ......”

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Jun 29,2015
Minithumbup
By: 'K'
Jun 29,2015
3 people found
this helpful
He was really helpful! I wanted to move in as soon as possible, and I actually did it quickly and soothly thanks to him!!...
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“Very efficient agent. Showed us with two flats that corresponded ......”

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Jun 28,2015
Minithumbup
By: 'Eva'
Jun 28,2015
1 people found
this helpful
Very efficient agent. Showed us with two flats that corresponded perfectly to our expectations. Did not force our decision. Provided useful information on the properties. Let us viewed the properties a second time with our 3 flatmate who was sick during the 1st visit. Answer quicly ...
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“Professional but relaxed approach. Honestly admitted whenever he didn't know ......”

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Jun 25,2015
Minithumbup
By: 'Student'
Jun 25,2015
3 people found
this helpful
Professional but relaxed approach. Honestly admitted whenever he didn't know something (e.g. presence of CO detectors) and worked to find out about it for us as soon as possible. Was pleasant to deal with all around....
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“Ivan was really friendly and helpful in finding an appropriate ......”

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Jun 24,2015
Minithumbup
By: 'Anna'
Jun 24,2015
0 people found
this helpful
Ivan was really friendly and helpful in finding an appropriate flat for us. We were asked to go to viewings one day after he emailed us the possible flats. He handled everything fast and we were able to sign the contract in a matter of 3 ...
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“Pablo is a great agent who is professional and friendly, ......”

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Jun 24,2015
Minithumbup
By: 'Cindy'
Jun 24,2015
1 people found
this helpful
Pablo is a great agent who is professional and friendly, he helped us to find the most suitble property in London. Ivan did an good job to introduce me suitbel flats....
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“As a student looking for my first accommodation in London, ......”

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Jun 23,2015
Minithumbup
By: 'Ellie'
Jun 23,2015
1 people found
this helpful
As a student looking for my first accommodation in London, I had found the whole process very stressful and quite exhausting and had dealt with some subpar agents. However, Ivan made the whole experience run so much smoother. Polite, attentive and organized, he was always ...
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Comment on agent fees
The admin fees were less than other agents we had previously dealt with.
Was this helpful? Yes

“My flatmate and I called many unhelpful estate agents and ......”

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Jun 23,2015
Minithumbup
By: 'F'
Jun 23,2015
1 people found
this helpful
My flatmate and I called many unhelpful estate agents and viewed several flats without success. Ivan, however, listened carefully to our criteria and found us our perfect flat straight away. He was very professional and friendly throughout and my flatmate and I were extremely happy ...
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“Stevie was extremely helpful through out the whole process which ......”

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Jun 22,2015
Minithumbup
By: 'Ellie James'
Jun 22,2015
1 people found
this helpful
Stevie was extremely helpful through out the whole process which ran very smoothly. She is very professional and couldn't do enough to assist us. Thank you....
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“Overall good professional experience.Agent efficiently and proactively dealt with ......”

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Jun 19,2015
Minithumbup
By: 'Ben'
Jun 19,2015
1 people found
this helpful
Overall good professional experience. Agent efficiently and proactively dealt with all queries and questions which ensured that the process ran smoothly. No complaints....
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“I found Lawrance very helpful and hardworking, he always answered ......”

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Jun 16,2015
Minithumbup
Lawrance
By: 'Maria Massey'
Jun 16,2015
2 people found
this helpful
I found Lawrance very helpful and hardworking, he always answered my questions and was very friendly, approachable and pro active. I would definitely recommend him to my friends and family....
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“Victorstone handled the negotiations very well. Both Jenna and Simon ......”

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Jun 16,2015
Minithumbup
By: 'Anna'
Jun 16,2015
2 people found
this helpful
Victorstone handled the negotiations very well. Both Jenna and Simon have a nice low key, straightforward manner. Jenna quickly sorted out a purchase price which pleased both buyer and seller. Simon kept both buyer and seller calm (well, mostly calm!), and very practically sorted out ...
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“Stephanie dealt with all our needs in a very professional ......”

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Jun 07,2015
Minithumbup
By: 'richard'
Jun 07,2015
4 people found
this helpful
Stephanie dealt with all our needs in a very professional manner. We were kept informed of viewings and she found us tenants in a timely manner. Paperwork was explained to us and all questions answererd and dealt with....
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Comment on agent fees
Fees were fair for the service provided.
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“As first year students, my friends and I were relatively ......”

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May 22,2015
Minithumbup
By: 'Kit Sparrowhawk'
May 22,2015
4 people found
this helpful
As first year students, my friends and I were relatively ignorant looking for properties, being prospective first-time tenants. Having already used several estate agents in and around Camden, we were all hugely impressed with the clarity and professionalism of Victor Stone and it's representative, Stevie. ...
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Staff picture Lawrance
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Staff picture Zoya
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No image available Thahera
(2)
Staff picture Jonathan
(1)
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

As a firm licensed by the National Approved Letting Scheme, Victorstone Property Consultants aims to provide the highest standards of service to all landlords and tenants, but to ensure that your interests are safeguarded, we offer the following:



If you believe you have a grievance, please write in the first instance to Scott Hailou (Area Manager) at the address below:



53 Hanbury Street

London

E1 5JP



The grievance will be acknowledged within 3 working days and then investigated thoroughly in accordance with established “in-house” procedures. A formal written outcome of the complaint will be sent to you within 21 days. If we require longer than this timescale we will advise you in writing and confirm our revised response date.



If you remain dissatisfied with the result of the internal investigation, please contact The Operations Director who will review the complaint.



Following the conclusion of our in-house review we will write to you with a final written statement.



If you are dissatisfied with the conclusion of the in-house review of the complaint, you can refer the matter to the



The Property Ombudsman

Milford House

43 – 45 Milford Street

Salisbury

Wiltshire

SP1 2BP

Last updated at 9:43 AM 08/04/2016 by allAgents

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Victorstone Property Consultants

Branch - Camden, London, NW1