Camden, London, NW1
4.9/5, 325 reviews
98% recommended
93% sales valuation accuracy
100% sales fee satisfaction
91% lettings valuation accuracy
96% lettings fee satisfaction
Camden:Camden Town has long been associated with an alternative counterculture however while there is still a cool punky vibe, it is one of the most popular and exciting tourist destinations in the capital with its world-famous markets, eateries, bars, theatres and art spaces all fizzing with energy.Properties range ... show more Camden:
Camden Town has long been associated with an alternative counterculture however while there is still a cool punky vibe, it is one of the most popular and exciting tourist destinations in the capital with its world-famous markets, eateries, bars, theatres and art spaces all fizzing with energy.

Properties range from small, low rise blocks to magnificent Georgian and Victorian mansions suiting all pockets and welcoming arty creatives, wealthy professionals and online and media executives looking for pseudo-central London property but with the green space, out-of-town shopping and municipal facilities associated with more traditional north London suburbia.

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2020 Estate & Letting Agent Awards


Opening Hours
Address

Victorstone Property Consultants
90-93 Plender Street
Camden,London
Greater London
NW1 0JL
020 7388 5504

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 93% 100% £167,750 £1,350,000
Lettings 91% 96% £350 £4,333
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
48 0 177 5 49 1 32 0 13 1
Areas covered
  • NW1
  • N1C (new Kings Cross Postcode)
  • NW3
  • NW5
  • NW6
  • WC1
  • WC2
  • W2
  • N7
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NALS TDS SAGEagent The Guild Relocation Agent Network Move With Us
Latest Properties
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Victorstone Property Consultants Branches (view all )

“I great experience overall> Simon was courteous and helpful at ......”

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May 19,2016
Minithumbup
By: 'C Raidi'
May 19,2016
1 people found
this helpful
I great experience overall> Simon was courteous and helpful at all times and made sure my property sold.I would recommend this agent....
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Comment on agent fees
very fair
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“Thanks for getting my flat sold Simon! Victorstones listed my ......”

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May 18,2016
Minithumbup
By: 'Clayton'
May 18,2016
1 people found
this helpful
Thanks for getting my flat sold Simon! Victorstones listed my property for me and had viewings piling in from day 1. It was around the time the BTL investors were scrambling around before the tax year ended so had quite a good mix of interest. I ...
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Comment on agent fees
Fees were negotiable (within reason) which was a good way of ensuring I got a competitive rate. I am happy with the rate we agreed and was sceptical of agents offering their services at a marginally lower price.
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“Pablo was very helpful in helping me find a flat. ......”

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May 16,2016
Minithumbup
By: 'BL'
May 16,2016
1 people found
this helpful
Pablo was very helpful in helping me find a flat. Within 1 week of submitting initial requirements, we had several properties and viewings arranged leading to a very swift turnaround. Pablo gave great insight into the current property market and showed quality support in finding us ...
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“Thanks to Pablo I found the place that I was ......”

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May 03,2016
Minithumbup
By: 'Alex'
May 03,2016
1 people found
this helpful
Thanks to Pablo I found the place that I was looking for in a very short time. Pablo was really helpful and he was always on the end of the phone when I needed him or stuff weren't clear enough....
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Comment on agent fees
The fees were acceptable.
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“Simon went the extra mile to ensure that client expectations ......”

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Apr 26,2016
Minithumbup
By: 'Happy client'
Apr 26,2016
2 people found
this helpful
Simon went the extra mile to ensure that client expectations are met. He was friendly, efficient and professional, and kept all parties informed on a regular basis. Simon went the extra mile to ensure that client expectations are met and the quality of service delivered ...
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“Excellent service from Simon including honesty, timely feedback and helpful ......”

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Apr 26,2016
Minithumbup
By: 'Lindsey'
Apr 26,2016
2 people found
this helpful
Excellent service from Simon including honesty, timely feedback and helpful info about the market too. Very skilled and diplomatic negotiations and communication between prospective buyers and myself. Also lots of viewings....
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Comment on agent fees
Very fair as I was able to negotiate these comfortably with Simon.
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“Mr Simon help me a lot im first time buyer ......”

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Apr 25,2016
Minithumbup
By: 'zaheer mirwais'
Apr 25,2016
0 people found
this helpful
Mr Simon help me a lot im first time buyer and I go on the ladder really quick he pushed to the end really quick and I got the flat now I'm happy they're very good I recommend them...
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Comment on agent fees
Good
Was this helpful? Yes

“It took a long time to sell this property, it ......”

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Apr 14,2016
Minithumbup
By: 'Beckfoot'
Apr 14,2016
1 people found
this helpful
It took a long time to sell this property, it was not the agents fault and Simon Etson was always patient and friendly to me and my sisters. I feel that they marketed the property well and the photos were very nicely done. I would ...
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Comment on agent fees
Good
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“Lawrence was very kind and very dedicated to helping me ......”

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Apr 07,2016
Minithumbup
Lawrance
By: 'Gary Verhaegen'
Apr 07,2016
3 people found
this helpful
Lawrence was very kind and very dedicated to helping me find the right place. My situation was a bit unusual as I was only present in London for a single week-end, but he found a way to make it work, both in terms of finding ...
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“Finding our new home was very easy. We contacted Pablo ......”

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Apr 07,2016
Minithumbup
By: 'Keith & Marta'
Apr 07,2016
3 people found
this helpful
Finding our new home was very easy. We contacted Pablo to see another place but he recommended a better one which turned out to be what we were looking for. He even managed to get us a lower price than it was on the rental ...
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Comment on agent fees
The fees were acceptable and the whole team were very nice and efficient and made the whole process go painlessly even though we were in a different country at the time.
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“We would like to recommend Pablo to every Landlord looking ......”

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Apr 07,2016
Minithumbup
By: 'Falcon Products'
Apr 07,2016
2 people found
this helpful
We would like to recommend Pablo to every Landlord looking to find good tenants. He was really professional and helpful. He did his best to deliver a good service to both, Landlord and tenants....
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Comment on agent fees
Good
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“Rachel has been extremely helpful in coordinating the letting of ......”

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Feb 08,2016
Minithumbup
By: 'Andrew Phillips'
Feb 08,2016
2 people found
this helpful
Rachel has been extremely helpful in coordinating the letting of our property. She continually kept us up to date with prospective tenants and viewings, both by phone and by email, including while we were travelling abroad. She provided expert advice on setting the rent for ...
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“Pablo was enthusiastic and very clear about his strategy to ......”

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Feb 03,2016
Minithumbup
By: 'Holloway'
Feb 03,2016
3 people found
this helpful
Pablo was enthusiastic and very clear about his strategy to market my property. His guidance was far superior to other agents I had contacted, and he found a great tenant....
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“Having dealt with Rachel on numerous occasions, I found her ......”

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Jan 29,2016
Minithumbup
By: 'Taj'
Jan 29,2016
3 people found
this helpful
Having dealt with Rachel on numerous occasions, I found her and her team to be some of the best people in the industry deal with. They kept me up to date on all aspects of our transactions together as well as making sure that prospective ...
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Comment on agent fees
Well worth the money. You'll realise this only when you have had a bad agent in the past
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“Nice and smooth communication, very happy with property and the ......”

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Jan 07,2016
Minithumbup
By: 'Illia'
Jan 07,2016
3 people found
this helpful
Nice and smooth communication, very happy with property and the price. We had almost no time till Christmas but the Tenancy agreement was made only in two days....
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“Overall Simon provided a first class service. He was always ......”

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Dec 15,2015
Minithumbup
By: 'Justin'
Dec 15,2015
3 people found
this helpful
Overall Simon provided a first class service. He was always polite, contactable and enthusiastic. It felt like he was the engine that powered the sale through. Highly recommended....
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“After being greatly let down by some of the more ......”

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Nov 17,2015
Minithumbup
By: 'Dimitris Lemos'
Nov 17,2015
4 people found
this helpful
After being greatly let down by some of the more mainstream agencies, Victorstone came onboard and blew them out the water. We received amazing personal attention and it didn't take too long before we found a buyer thanks to Victorstone's tireless efforts....
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Comment on agent fees
Victorstone focused more on getting the best price for our flat rather than their commission which speaks for itself. Still the agent's rates were very reasonable compared to other agencies.
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“Simon was always polite, informed and very enthusiastic. Always had ......”

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Nov 11,2015
Minithumbup
By: 'Simon Etson'
Nov 11,2015
4 people found
this helpful
Simon was always polite, informed and very enthusiastic. Always had time for any questions or concerns and was available on his mobile. He pushed the sale along nicely especially when the solicitors seemed to be dragging their feet. I would recommend him always and will ...
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“Simon Etson did an amazing job of taking my wife ......”

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Oct 24,2015
Minithumbup
By: 'Andrew Phillips'
Oct 24,2015
6 people found
this helpful
Simon Etson did an amazing job of taking my wife and I through the entire process of buying our flat, from start to finish. He showed us around the property and was able to answer all of our detailed questions. He was extremely responsive by ...
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“Victorstone especially Rachel Levy, worked very hard to sell my ......”

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Oct 14,2015
Minithumbup
By: 'Julie Greenwood'
Oct 14,2015
5 people found
this helpful
Victorstone especially Rachel Levy, worked very hard to sell my late mothers house. They dealt with it with sensitivity, always kept me informed. They worked very hard as people pulled out! I would highly recommend Victorstone...
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“Pablo was really helpulf and had huge disposal with us ......”

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Oct 09,2015
Minithumbup
By: 'Andres'
Oct 09,2015
6 people found
this helpful
Pablo was really helpulf and had huge disposal with us in the whole process. The best for us, was that Pablo speak Spanish....
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“Smooth and efficient dealings with Pablo, very understanding and friendly ......”

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Oct 09,2015
Minithumbup
By: 'Chris'
Oct 09,2015
6 people found
this helpful
Smooth and efficient dealings with Pablo, very understanding and friendly service. I wish every agent I have dealt with was as good as Pablo!...
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“As an independent landlord, I have always done the advertising, ......”

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Oct 08,2015
Minithumbup
By: 'Duyen Nguyen'
Oct 08,2015
6 people found
this helpful
As an independent landlord, I have always done the advertising, interviewing and selecting tenants, etc. by myself. However, since I have been buying a few properties from Victorstone and found their services are second to none, I have decided to let Victorstone to do the ...
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“Simon was absolutely brilliant through the whole process and I ......”

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Oct 06,2015
Minithumbup
By: 'Tav'
Oct 06,2015
5 people found
this helpful
Simon was absolutely brilliant through the whole process and I could not have asked for a better agent to have. He was on the ball from start to finish. I rarely needed to call or get in touch as he always kept me informed of ...
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“Simon was professional, helpful and knowledgeable throughout the sales process. ......”

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Sep 25,2015
Minithumbup
By: 'Peter B'
Sep 25,2015
5 people found
this helpful
Simon was professional, helpful and knowledgeable throughout the sales process. He could always be reached or returned my call promptly and did what he said he would do. Would be happy to recommend to any prospective seller....
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“Pablo was great and really helpful. Always on the end ......”

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Sep 16,2015
Minithumbup
By: 'HM21'
Sep 16,2015
3 people found
this helpful
Pablo was great and really helpful. Always on the end of the phone when I needed him. He found tenants so quickly...it didn't even have to go on the market!...
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“I have been working with Pablo for several months now ......”

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Sep 08,2015
Minithumbup
By: 'B. D.'
Sep 08,2015
4 people found
this helpful
I have been working with Pablo for several months now and I have found him to be enthusiastic, patient, and exceptionally hardworking. He has continued to go above and beyond what is required of him as an agent, and from a LL's perspective has continued ...
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“Simon and others in the office went far beyond the ......”

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Aug 31,2015
Minithumbup
By: 'David E'
Aug 31,2015
3 people found
this helpful
Simon and others in the office went far beyond the call of duty in liasing between truculent buyers and uncooperative tenants, and really made the difference in bringing in this sale during a slowdown in the market. I had four other agents instructed in the ...
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“Another 5 stars service that Simon has just provided to me. ......”

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Aug 31,2015
Minithumbup
By: 'Duyen Nguyen'
Aug 31,2015
3 people found
this helpful
Another 5 stars service that Simon has just provided to me. This is the second successful purchase that Simon has assisted me and again he was fantastic from beginning to end. The knowledge and understanding of customer's needs ticks all the boxes for the best consultants ...
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“They were very clear from the start, gave a good ......”

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Aug 29,2015
Minithumbup
By: 'Michael Walsh'
Aug 29,2015
4 people found
this helpful
They were very clear from the start, gave a good price and explained the whole sales process in detail They were considerate when arranging viewings, and gave me feedback almost immediately, They got a buyer very quickly at a good price, in line with what ...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

As a firm licensed by the National Approved Letting Scheme, Victorstone Property Consultants aims to provide the highest standards of service to all landlords and tenants, but to ensure that your interests are safeguarded, we offer the following:



If you believe you have a grievance, please write in the first instance to Scott Hailou (Area Manager) at the address below:



53 Hanbury Street

London

E1 5JP



The grievance will be acknowledged within 3 working days and then investigated thoroughly in accordance with established “in-house” procedures. A formal written outcome of the complaint will be sent to you within 21 days. If we require longer than this timescale we will advise you in writing and confirm our revised response date.



If you remain dissatisfied with the result of the internal investigation, please contact The Operations Director who will review the complaint.



Following the conclusion of our in-house review we will write to you with a final written statement.



If you are dissatisfied with the conclusion of the in-house review of the complaint, you can refer the matter to the



The Property Ombudsman

Milford House

43 – 45 Milford Street

Salisbury

Wiltshire

SP1 2BP

Last updated at 9:43 AM 08/04/2016 by allAgents

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Victorstone Property Consultants

Branch - Camden, London, NW1