Camden, London, NW1
4.9/5, 325 reviews
98% recommended
93% sales valuation accuracy
100% sales fee satisfaction
91% lettings valuation accuracy
96% lettings fee satisfaction
Camden:Camden Town has long been associated with an alternative counterculture however while there is still a cool punky vibe, it is one of the most popular and exciting tourist destinations in the capital with its world-famous markets, eateries, bars, theatres and art spaces all fizzing with energy.Properties range ... show more Camden:
Camden Town has long been associated with an alternative counterculture however while there is still a cool punky vibe, it is one of the most popular and exciting tourist destinations in the capital with its world-famous markets, eateries, bars, theatres and art spaces all fizzing with energy.

Properties range from small, low rise blocks to magnificent Georgian and Victorian mansions suiting all pockets and welcoming arty creatives, wealthy professionals and online and media executives looking for pseudo-central London property but with the green space, out-of-town shopping and municipal facilities associated with more traditional north London suburbia.

...left to get your reviews in for the
2020 Estate & Letting Agent Awards


Opening Hours
Address

Victorstone Property Consultants
90-93 Plender Street
Camden,London
Greater London
NW1 0JL
020 7388 5504

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 93% 100% £167,750 £1,350,000
Lettings 91% 96% £350 £4,333
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
48 0 176 5 49 1 32 0 13 1
Areas covered
  • NW1
  • N1C (new Kings Cross Postcode)
  • NW3
  • NW5
  • NW6
  • WC1
  • WC2
  • W2
  • N7
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NALS TDS SAGEagent The Guild Relocation Agent Network Move With Us
Latest Properties
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Victorstone Property Consultants Branches (view all )

“The letting agents were helpful and prompt in responding to ......”

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Apr 18,2013
Minithumbup
By: 'Coopers'
Apr 18,2013
61 people found
this helpful
The letting agents were helpful and prompt in responding to queries on the whole - the process was clear and thorough. the move was made very easy, the inventory was detaailed and well presented, and both the agents we dealt with were helpful and responsive ...
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“From the moment we popped in to register to the ......”

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Apr 10,2013
Minithumbup
By: 'Grimwood'
Apr 10,2013
60 people found
this helpful
From the moment we popped in to register to the point we handed the keys back. Victorstones dealing with us has been exemplary. We had had periodic inspections carried out as well as the odd repairs done promptly. My dealings with the repairs team was ...
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“My husband and myself recently used Victor Stone to let ......”

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Apr 05,2013
Minithumbup
By: 'S Khanom'
Apr 05,2013
62 people found
this helpful
My husband and myself recently used Victor Stone to let my 2 bedroom flat. During the whole process they were wholly professional and found decent tenants for my property. I will definately let my friends and family know of the service i received from them....
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“Rachel was an excellent communicator. Always rang back and always ......”

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Apr 05,2013
Minithumbup
By: 'Steve Howell'
Apr 05,2013
61 people found
this helpful
Rachel was an excellent communicator. Always rang back and always kept in contact, keeping me to update even if there was no movement. It was a hard sale due to my property type (8 stories and concete built) but Rachel and other team members at Victorstone ...
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“Have been dealing with VS since the early of of 2007. ......”

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Apr 04,2013
Minithumbup
By: 'Nicky Stanford'
Apr 04,2013
61 people found
this helpful
Have been dealing with VS since the early of of 2007. During which I have had my rent in on time, repairs done adequately, interim inspections carried out etc etc. as a landlord based outside London it's just safe to know that your property is looked ...
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“After numerous unsuccessful viewings we were really unhappy with our ......”

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Apr 02,2013
Minithumbup
By: 'Danny boy'
Apr 02,2013
62 people found
this helpful
After numerous unsuccessful viewings we were really unhappy with our current estate agency so we decided to try our luck with Victorstone. We were amazed at how fast everything was set up. They actually listened to our needs and immediately found a few properties that ...
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“Finally completed the sale of our flat after very long ......”

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Apr 01,2013
Minithumbup
By: 'Jenna Smith'
Apr 01,2013
61 people found
this helpful
Finally completed the sale of our flat after very long and arduous process. I just want to thank Rachel for woking so hard and for putting a lot of commitment to her work. She is really professional and without her, I'm sure the process would ...
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“Purchased a property through Victorstones in Camden. I was a ......”

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Mar 31,2013
Minithumbup
By: 'Cindy'
Mar 31,2013
62 people found
this helpful
Purchased a property through Victorstones in Camden. I was a cash purchaser but I found Loui very helpful and proffessional. All relevant structural and damp proof survey when booked and access was arranged with the current occupants. Was kept informed throughout. I've purchased a few ...
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“I'm originally from West Bromich in Birmingham. As a student ......”

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Mar 28,2013
Minithumbup
By: 'Chris'
Mar 28,2013
60 people found
this helpful
I'm originally from West Bromich in Birmingham. As a student this was the first time I was renting privately. The one thing that took me by surprise by how expensive it is in London. Anyway agent contacting a number of agents in the Camsen area, ...
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“Was helpful and professional, assisted us in securing a flat ......”

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Mar 27,2013
Minithumbup
By: 'Colin'
Mar 27,2013
61 people found
this helpful
Was helpful and professional, assisted us in securing a flat on the terms and date we needed. The agent responded to calls and emails promptly and was kept informed throughout the whole process....
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“I have had the same tenants renew 2 years running. On ......”

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Mar 26,2013
Minithumbup
By: 'Greg'
Mar 26,2013
60 people found
this helpful
I have had the same tenants renew 2 years running. On each occasion I have found Christina to be an exemplary employee. All references and rent negotiations are dealt without fuss. My tenants themselves have spoken highly of Christina as well. So she definitely deserves the 5 ...
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“During summer of last year I selected several agents to ......”

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Mar 25,2013
Minithumbup
By: 'Stanley'
Mar 25,2013
60 people found
this helpful
During summer of last year I selected several agents to market my property near Kings Cross. As I insisted on accompany all appointments; Victorstone were the most proactive agents. Offers started flying in and eventually selected 4 student sharers near asking price. I impressed simply with ...
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“I have recently rented an apartment from Victorstone for me ......”

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Feb 19,2013
Minithumbup
By: 'Aaron W'
Feb 19,2013
62 people found
this helpful
I have recently rented an apartment from Victorstone for me and 2 flatmates. The whole process was seamless and the only stumbling block was on our end where my flatmate had a delay in his money coming from overseas, which delayed our move in by one ...
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“I have recently renewed my tenancy at the agency after ......”

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Feb 12,2013
Minithumbup
By: 'Tan'
Feb 12,2013
20 people found
this helpful
I have recently renewed my tenancy at the agency after the intial 18 months had elapsed and have found the process very simple and straight forward. There were a few emails back and forth and then agreed upon a moderate increase. I had no such problems ...
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“I am extremely happy with the service provided by Victorstone. ......”

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Feb 12,2013
Minithumbup
By: 'Dean'
Feb 12,2013
23 people found
this helpful
I am extremely happy with the service provided by Victorstone. They are professional, yet personal and always ready to help. They found me some great tenants in an exceptionally quick time and continue to provide a professional management service. Excellent value for money with knowledgable ...
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“After 12 months of dispute, disappointment and many clashes from my ......”

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Feb 11,2013
Minithumbup
By: 'J. Sparks'
Feb 11,2013
64 people found
this helpful
After 12 months of dispute, disappointment and many clashes from my previous agency I decided to try my luck with Victorstone. To be honest I was not expecting much as I read a few mix reviews. But I was pleasantly surprised with the service I received ...
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“I would like to use this opportunity to thank Victorstone ......”

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Aug 29,2012
Minithumbup
By: 'Lee'
Aug 29,2012
67 people found
this helpful
I would like to use this opportunity to thank Victorstone for their professional assistance in executing a successful sale. We received an excellent market price and my partner and I were both very happy. I must say the staff worked very hard, communicated well and ...
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“Welcoming and informative regarding the showing of the property and ......”

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Jul 24,2012
Minithumbup
By: 'FutureTenant'
Jul 24,2012
75 people found
this helpful
Welcoming and informative regarding the showing of the property and explaining all the documentation that had to be provided and that was necessary. Slightly pressurising marketing techniques, "e.g. you need to pay the deposit immediately, I can't wait for you to come to the ...
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“He helped us a lot about the security deposit problem. ......”

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Jun 26,2012
Minithumbup
By: 'Chen'
Jun 26,2012
72 people found
this helpful
He helped us a lot about the security deposit problem. Many thanks for his helping....
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“I recently went through the process of renting a flat ......”

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May 02,2012
Minithumbup
By: 'Miss Sofia'
May 02,2012
35 people found
this helpful
I recently went through the process of renting a flat with Victorstone. I found the staff very helpful and efficient, particularly with the whole process of negotiation, referencing and documentation. It was handled very smoothly! Furthermore, Victorstone managed the maintenance of the property and they ...
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“I contacted Victorstone to get a valuation on my property ......”

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Apr 11,2012
Minithumbup
By: 'Hannahk'
Apr 11,2012
34 people found
this helpful
I contacted Victorstone to get a valuation on my property for both sale and letting. I was very impressed as to how thorough Loui in the valuation as well as the market knowledge he posessed. I decided to to place the property on for rent ...
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“Excellent, prompt service with friendly and professional staff. Whenever I ......”

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Apr 04,2012
Minithumbup
By: 'Elena'
Apr 04,2012
34 people found
this helpful
Excellent, prompt service with friendly and professional staff. Whenever I had any issues with my flat, I've got a swift and prompt reply and even thought the repairs were taking too long they were updating me on the process. Overall I would say Victorstone is ...
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“I placed my 3 bed property on the market with victorstone ......”

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Apr 01,2012
Minithumbup
By: 'Zaman b'
Apr 01,2012
73 people found
this helpful
I placed my 3 bed property on the market with victorstone and Barstow Eve's. I instructed victorstone after receiving a barrage of canvass letters And glossy leaflets. And Barstow as I thought they were established in the market. I must say I was totally surprised by ...
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“Would recommend Victorstone to all incoming tenants. My only critism ......”

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Mar 31,2012
Minithumbup
By: 'martin'
Mar 31,2012
70 people found
this helpful
Would recommend Victorstone to all incoming tenants. My only critism would be that the 6 weeks damage deposit is a bit high for studenta but then again I got mine back in full so then again I supoose it was ok in the end....
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“Great Experience renting with Victor Stone. I would highly recommend ......”

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Mar 28,2012
Minithumbup
By: 'Timo J'
Mar 28,2012
65 people found
this helpful
Great Experience renting with Victor Stone. I would highly recommend them if you're looking to live in Camden area. Responsive, reliable and very easy to deal with. I never had any issues renewing the lease, getting timely help in emergencies (boiler repairs, etc) and dealing ...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

As a firm licensed by the National Approved Letting Scheme, Victorstone Property Consultants aims to provide the highest standards of service to all landlords and tenants, but to ensure that your interests are safeguarded, we offer the following:



If you believe you have a grievance, please write in the first instance to Scott Hailou (Area Manager) at the address below:



53 Hanbury Street

London

E1 5JP



The grievance will be acknowledged within 3 working days and then investigated thoroughly in accordance with established “in-house” procedures. A formal written outcome of the complaint will be sent to you within 21 days. If we require longer than this timescale we will advise you in writing and confirm our revised response date.



If you remain dissatisfied with the result of the internal investigation, please contact The Operations Director who will review the complaint.



Following the conclusion of our in-house review we will write to you with a final written statement.



If you are dissatisfied with the conclusion of the in-house review of the complaint, you can refer the matter to the



The Property Ombudsman

Milford House

43 – 45 Milford Street

Salisbury

Wiltshire

SP1 2BP

Last updated at 9:43 AM 08/04/2016 by allAgents

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Victorstone Property Consultants

Branch - Camden, London, NW1