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    Kal Kalirai
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    Balinder Kaur
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    waseem ahmed
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Victoria Knight

157 Hoe Street Walthamstow, London
Greater London
E17 3AL

020 8509 0002

Dec 02,2016
Minithumbup
By:
Dec 02,2016
0 people found
this helpful
The service offer is great. Everyone in the office was helpful, found great tenants and organised all the associated paperwork. Really recommend....
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Was this helpful? Yes
Aug 16,2016
Minithumbup
By:
Aug 16,2016
0 people found
this helpful
We where so happy with the service provided by Victoris Knight. Kal Kalirai was extremely helpful, and went above and beyond what we could have ever expected from someone. We highly recommend Victoria Knight as they where so helpful and we felt completely at ease with the process of selling our property and are very greateful to Kal and the team. Thank you so much. Lala...
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Comment on agent fees
Good
Was this helpful? Yes
Jul 12,2016
Minithumbup
By:
Jul 12,2016
1 people found
this helpful
I have had Absolutely Great Service from Victoria Knight in Stratford (Kal). He helped to secure a positive result that I had been told was unachievable by numerous other people. I was threatened with an enforcement action for an outbuilding used as an annex so I went through the following process. 1. Applied for a Certificate of Lawful Use £ Rejected 2. With the Help of Specialist Planning Consultants Applied for Planning Permission £ Rejected 3. The Planning Consultant then did a...
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Was this helpful? Yes
By: Balinder Kaur
Jul 19, 2016
View all comments (1)
Thank you for your comments which are much appreciated. I am glad we were able to provide you with a service with a successful result outside of our usual work and please do recommend us with any family/friends who are experiencing any similar issues.....
Jun 02,2016
Minithumbup
By:
Jun 02,2016
1 people found
this helpful
Just wanted to say a big thank you to Antony, Shannon and their younger female member of staff, they were all brilliant in the service they provided, very efficient, and delt with the whole process in a professional manner, thanks guys and keep up the hard work Β°Γ…ΒΈΓ’β€žΒ’Γ’β‚¬Ε‘...
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Was this helpful? Yes
By: Balinder Kaur
Jul 19, 2016
View all comments (1)
Thank you for your comment. Its great to hear good feedback and we look forward to working with you again in the future.....
Feb 12,2016
Minithumbup
By:
Feb 12,2016
2 people found
this helpful
Victoria Knight have gone way beyond the level and type of service you would expect from a letting agent. When deciding what investment property to buy, VK staff spent hours in total meticulously going through and advising me on the pros and cons of each one I was interested in. I was about to purchase a property and kal (who was a practicing Chartered Surveyor before setting up VK) went to look at it from the outside. He stopped me buying it and wasting my time and money, as the property would...
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Comment on agent fees
Good. I use their rent guarantee scheme. My rent is guaranteed even if the property is untenanted. That coupled with my 5 year fixed rate mortgage makes my finances a lot more predictable.
Was this helpful? Yes
By: Balinder Kaur
Jul 19, 2016
View all comments (1)
Thank you Mr Robson for your comments. We believe in having clients for a lifetime and our goal is to satisfy the client's needs. In order to do this we make sure to give our clients the best possible service, which means going above and beyond, that extra mile, to assure not just satisfaction but excellence within our client relationships even if it means going beyond the given instructions. I am glad we were able to give you the support and help where required and we look forward to working w....
Feb 11,2016
Minithumbup
By:
Feb 11,2016
1 people found
this helpful
After dealing with many agents over the years and having had a bad experience with most of them I was very happy to find Victoria Knight. They were extremely helpful and honest throughout the whole process and have continued this whilst now managing the property....
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Comment on agent fees
Reasonable fees, open to negotiations.
Was this helpful? Yes
Feb 11,2016
Minithumbup
By:
Feb 11,2016
1 people found
this helpful
We do business on a monthly basis. Balinder always keeps us informed of what needs doing and how to get the best rent for our properties. Always there to help us understand the legal requirements as a landlord. We receive, what I would call, a real personell service. Sorry I could not find a rating review, 1 - 10 . I would give 10...
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Comment on agent fees
We feel the fees are good for the excellent service we receive
Was this helpful? Yes
Feb 11,2016
Minithumbup
By:
Feb 11,2016
1 people found
this helpful
Reliance -Victoria Knight - I have been dealing with this agency and Balinder for over 8 years . The management of my properties has been near enough faultless . Psyments of rent are always in time and with my full management agreement I have complete peace of mind ....
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Comment on agent fees
Fees are at acceptable levels
Was this helpful? Yes
Oct 15,2015
Minithumbup
By:
Oct 15,2015
1 people found
this helpful
Efficient and professional to deal with. Handled all my queries in a timely manor and made my moving process a lot more manageable....
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Comment on agent fees
Cost of utilities still on the steep side although this is dictated by the landlord and not the letting agent.
Was this helpful? Yes
Aug 27,2015
Minithumbdown
By:
Aug 27,2015
6 people found
this helpful
My friends and I feel completely cheated and let down by this agency. I would advise others to think very carefully before using Victoria Knight, based on the treatment we received. We were the first people to view this property in Walthamstow, were shown around and decided there and then outside the property that we wanted to take it. The agent drove us to the office immediately so we could sign the paperwork and have our documents photocopied (which we had brought along with us to be ultra...
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Was this helpful? Yes
Jul 30,2015
Minithumbup
By:
Jul 30,2015
0 people found
this helpful
I am so happy that I chose Victoria Knight to let my property. I had met with a couple of other estate agents but they had that extra personal touch - always friendly and patient with me, as a novice letting a property for the first time. After taking photos of the property they found a client within 24 hours! The service was exceptional. I'd definitely recommend them. Their rates are fair and the client they matched me with is ideal. It's all gone so smoothly!...
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Comment on agent fees
Very fair compared to other chain brand agents but with no compromise on service.
Was this helpful? Yes
Apr 15,2015
Minithumbup
By:
Apr 15,2015
0 people found
this helpful
Lee was very good at finding property for me he showed me 3 nice property and i take 1 of them. I like Lees service and I am happy with flat and they call me after i move in asking if i am happy and everything is ok with that flat. Very nice people....
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Mar 03,2015
Minithumbdown
By:
Mar 03,2015
2 people found
this helpful
I found the property full of rubbish,broken door, no lights and filthy. I have scrubbed the flat arranged for boiler to be fixed. I even paid 40β€š£to put a timer for boiler. I waited 3 months for the door to be fixed. When I moved out they asked me 120β€š£ to clean after me.I have left the property clean and in much better condition than I got it. They did their inventory after 1 month since I moved in. Shame I didn't take pictures when I first moved, not after I have cleared all...
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What agent could do to change your mind?
They should have not charge me money for cleaning when I have found the property in mess whit lots of rubbish bags from previous tenant that has been evicted. They should have changed the door that had a wooden bord fixed after eviction. I should have found the property with lights working and boiler working. None of these were in working conditions They should not be let to deal with people in this way.
Comment on agent fees
I believe they charge too much for the promises they don\'t accomplish. I should have found the property with no rubbish bags in, filthy oven and cooker broun from previous tenant.Horrible!!!!!
Was this helpful? Yes
Feb 20,2015
Minithumbup
By:
Feb 20,2015
0 people found
this helpful
I rented a property through Victoria Knight in January 2015 as a tenant, and found them to be professional, responsive and very friendly. It was overall a very positive experience and continues to be so. I would very happily rent through them again in the future....
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Was this helpful? Yes
Feb 05,2015
Minithumbup
By:
Feb 05,2015
0 people found
this helpful
I have been working with Victoria Knight for five years and would highly recommend the team. The owner, Kal Kalirai is hands-on and as a surveyor with 30 years' experience, he brings a real depth of understanding not only of property but also people and how best to manage difficult situations. Inevitably, issues arise with tenancies and buildings over a period - Kal's level-headed and thorough approach ensures the best outcome in as timely a manner as possible. Kal sets the tone for his team,...
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Was this helpful? Yes
Nov 24,2014
Minithumbup
By:
Nov 24,2014
0 people found
this helpful
I started looking for a one bedroom flat to rent. I registered with many agencies and found that Victoria Knight were the most efficient and the most personable. Both Regan and Carley have been professional, genuinely interested in me and what I am looking for and very upbeat and positive. Something that is quite crucial when you're going through the stress of trying to find a suitable place to move into. I haven't found a property yet but the experience if looking for one with Victoria K...
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Was this helpful? Yes
Jun 30,2014
Minithumbup
By:
Jun 30,2014
0 people found
this helpful
I have been using the services from this company since last three years and my experience with them is excellent, the whole team is supportive and provide the best level of professional care and advise related to the service I was seeking .highly recommended ....
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By: Balinder Kaur
Oct 13, 2014
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Dear Ms Jafer Thank you very much for your comment. It has been a pleasure with working with you for the last 3 years. I am glad our team were able to provide you with the support you required especially in the last 6 months. We look forward to working with you again in the near future. Kind regards Balinder Kaur....
May 29,2014
Minithumbup
By:
May 29,2014
0 people found
this helpful
Louis was very helpfull from start to finish even till the day she still ringing to find out whether we settle well in the flat. Overall great thats all i can say. Many thanks...
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Was this helpful? Yes
Jan 09,2014
Minithumbdown
By:
Jan 09,2014
2 people found
this helpful
My previous tenant gave notice 2 months ago and a new tenant was found within a week at a slightly higher rent. All business was conducted professionally and in the friendliest manner. I have been dealing with Victoria Knight for a number of years and have always been highly satisfied. I would have no hesitation in recommending them and will continue to use their services in future....
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By: Balinder Kaur
Aug 22, 2014
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Dear Ms Ophir Thank you very much for your comments. Its always so lovely to hear great feedback and I am glad that our staff were able to find you a professional tenant so quickly AND at a higher rent. Thank you for your business and we look forward to working with you again in the future....
Nov 11,2013
Minithumbup
By:
Nov 11,2013
1 people found
this helpful
Really professional service from the outset. The house was well documented and any initial problems were quickly resolved. We have had a few issues with the heating and the cooker but they have been quickly sorted as soon as anything went wrong....
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Was this helpful? Yes
By: Balinder
Nov 19, 2013
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Thank you very much for your comment Laura. I apologise that you had experienced problems with your heating and cooker however I am happy to read that this has now been fixed. It was a pleasure dealing with you and please do not hesitate to contact us if we can be of further assistance.....
Oct 02,2013
Minithumbup
By:
Oct 02,2013
1 people found
this helpful
Waseem and Regan were extremely helpful, polite and understanding. The service we received was very professional. We loved being updated step by step along the way until we signed the contract and being contacted after we moved in to ensure everything is alright....
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Was this helpful? Yes
By: Balinder
Nov 19, 2013
View all comments (1)
Mr Ibrahim, it was lovely to read your positive comments regarding the staff at Victoria Knight and the service you received. We regularly like to stay in contact with our tenants just to make sure everything is ok. Regan passes her best wishes to you and Lamice.....
Sep 30,2013
Minithumbup
By:
Sep 30,2013
4 people found
this helpful
Very pleased to deal with this agency. Really good customer care - prompt service, reasonable charges and offer only what you request. After that they call you every nearly 3 months to ask how you settle, if you need anything and etc....
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Was this helpful? Yes
By: Balinder
Nov 19, 2013
View all comments (1)
Dr Rahmatov, thank you for your comments. Glad to see you received a good service from Victoria Knight, and as you can see, we regularly like to stay in contact with tenants to make sure everything is ok. Sincerely, Balinder.....
Aug 08,2013
Minithumbup
By:
Aug 08,2013
2 people found
this helpful
I was recommended to Victoria Knight by a close friend of mine. After Waseem Ahmed (Branch Manager at Hoe Street E17) carried out the initial rental assessment of my property, he and his team were able to find a suitable tenant in less than two weeks. They dealt with any issues that have arisen promptly and efficiently with minimum fuss, keeping me informed at all times. Victoria Knight, have proved to be a first class letting agent and would have absolutely no hesitation in recommending the...
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By: Balinder
Nov 19, 2013
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Hi Kim Thank you so much for your review. It is always great to read such positive comments. I remember when this property was being let - Waseem had advised me that you were recommended by another Landlord of ours and that it was a pleasure dealing with you during this let. Thank you for allowing us to let your property and we very much hope that we continue to do business with you for many years to come. Kind regards, Balinder....
Aug 05,2013
Minithumbup
By:
Aug 05,2013
0 people found
this helpful
Victoria knight were very helpful and professional throughout the sales procedure . Selling a house can be a stressful experience at best however VK helped us thorugh out the experience and even helped arrange a rental house for us to move into after completion . VK are good people and i would recommend them to any one....
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Was this helpful? Yes
Jul 18,2013
Minithumbup
By:
Jul 18,2013
1 people found
this helpful
The service which as provided by Waseem and his team at VK was second to none. Full references were acquired fo for prospective tenants to consider their suitability and more importantly affordability. I have used this agent a few times in the past and each time they came up with the trumps. The previous tenants Waseem have found stayed in the property for 3 years! I was well informed with all the aspects of transactions. All the nitty gritty was resolved with the utmost care and attention. The...
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Was this helpful? Yes
Jul 07,2013
Minithumbup
By:
Jul 07,2013
1 people found
this helpful
I am really happy with the service of the agency and the staff members were really nice and helpful before and after we rent the property....
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Was this helpful? Yes
May 27,2013
Minithumbdown
By:
May 27,2013
7 people found
this helpful
Unprofessional, sloppy, lazy and just seemed to have no clue as to how to do business. Forgot the receipt for our holding fee despite wanting it in cash, did not return the holding fee in a timely fashion, late to arranged viewings, was unable to use Excel well enough to complete our contract - I had to assist him. Did the maths on our contracts and fee break-downs wrong, twice, and had to redo them after we checked the maths for them. We made a complaint to another staff member who just vaguely...
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Was this helpful? Yes
Jan 28,2013
Minithumbup
By:
Jan 28,2013
0 people found
this helpful
They let my property 14 months ago and guaranteed my rent. Theyve done a good job so far. Waseem and Belinda are the main staff iv dealt with and are very professional....
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By: Paul hitcher
Jan 28, 2013
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Landlords can also use rentdirectuk.co.uk to find tenants, Tenants can also register to found on the website....
Jan 06,2013
Minithumbup
By:
Jan 06,2013
1 people found
this helpful
I found nice flat thanks to ben at victoria knight. I am very happy thanks...
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By: giu
Jan 19, 2013
View all comments (1)
I'm still waiting for his call.i dont know if i can trust this kind of professionality.....
Aug 23,2011
Minithumbdown
By:
Aug 23,2011
12 people found
this helpful
Do not go through these people. The primary letting agent, Mr Khan, is inefficient and I feel almost certain, quite dishonest. We put a large deposit on a place, were told we had the go ahead, arranged for a moving van, informed our current landlord, and so on. And five days afterwards, we were told the landlord was now unwilling to take us because we're students, despite the fact he had been aware of this fact from the outset. It took Victoria Knight five days to inform us of this fact, (and it...
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What agent could do to change your mind?
Done his job properly
Was this helpful? Yes
Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 82% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: Β£335,000
  • Max: Β£335,000

Letting
  • Min: Β£0
  • Max: Β£0

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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
10 1 11 3 2 0 0 0 2 1
Kal Kalirai - upload your photo Kal Kalirai
7 reviews

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Balinder Kaur - upload your photo Balinder Kaur
3 reviews

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waseem ahmed - upload your photo waseem ahmed
4 reviews

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Louis  - upload your photo Louis
1 reviews

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Regan  - upload your photo Regan
2 reviews

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Carly  - upload your photo Carly
1 reviews

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Lee  - upload your photo Lee
1 reviews

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Anthony Stylianou - upload your photo Anthony Stylianou
2 reviews

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Awards won by Victoria Knight, London E17 3AL

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