• Claudia Pina
    Claudia Pina
  • Diana Soldan
    Diana Soldan
  • upload your photo
    Kelly Rowlatt
  • claim your profile
    Georgina
Established in 1988 Victor Michael is one of the longest running independent Estate Agency Groups in East London and Essex. As experienced Portfolio Managers we manage some of the largest Landlord Portfolio’s in East London and Essex, we have been instrumental in building existing and new portfolio’s for our clients. Let your property legally & professionally Victor Michael operates in line with all the latest Government statutory legislation for renting property.
Victor Michael

449 High Road Woodford Green
Essex
IG8 0XE

020 8559 7040

Apr 29,2016
Minithumbup
By:
Apr 29,2016
1 people found
this helpful
I recently moved into a property via Victor Micheal. From the first viewing to the move in date the staff have been absolutely fantastic. Kelly Rowlett has been amazing and has constantly kept us up to date with information I required. Her down to earth personality made moving in a lot easier as some estate agents can be quite scary. Everyone within the branch has gone up and beyond their work and have presented excellent customer service skills. I would highly recommend Victor Michael to my ...
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Comment on agent fees
the agent fees are good, especially with the excellent customer service you receive by the staff.
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Oct 21,2015
Minithumbup
By:
Oct 21,2015
2 people found
this helpful
From the initial contact throughout the entire process all the staff was very polite, efficient and very patient with my queries. They manage to help me rent in the area I wanted to live while taking in consideration my tight budget, which was a big relief considering today's rental prices. I was pleasantly surprised by the personal involvement of the branch manager (Diana) in helping me find the right accommodation and the whole team just seamed to have an extra personal touch that is generall...
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Oct 19,2015
Minithumbup
By:
Oct 19,2015
2 people found
this helpful
I would like to thank Diana Soldan for selling my house in a very short period of time. Not only was she highly professional, she was also very knowledgeable and very honest. Kept us up to date at all times and always managed to resolve the issues during the selling process. She was always on top of everything and that made the sale of our house a pleasant experience with Victor Michael Woodford Green. I will recommend them to everyone I know. Thank you Diana. Regards, Ms Martin - Ewanrigg Ter...
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Comment on agent fees
Very reasonable for the service provided.
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By: Diana Soldan
Oct 21, 2015
View all comments (1)
Dear Ms. Martin, Thank you very much for your kind review, it was a pleasure meeting you and selling your house. Everyone at Victor Michael Woodford Green wishes you all the best for the future. Best regards, Diana Soldan....
Oct 06,2015
Minithumbup
By:
Oct 06,2015
4 people found
this helpful
I highly recommend the fantastic service and friendly staff at Victor Michael, Woodford Green. The service and support we received was exceptional and would definitely use again and hope to one day again soon. A special thank you to Diana who has been extremely supportive and made the whole process pleasant and hassle-free! Thank you!...
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By: Diana Soldan
Oct 17, 2015
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Dear Anastasia and Andrew, Thank you for your kind review. We would like to thank you for such a pleasant collaboration throughout the years and we are hoping to have you again as tenants. Everyone at Victor Michael Estate Agents in Woodford Green wishes you and Andrew all the best for the future! Best regards, Diana Soldan....
Nov 22,2014
Minithumbup
By:
Nov 22,2014
10 people found
this helpful
They are a very friendly agents. Very professional and always available for any clarifications. They made my house move a pleasant and hassle free experience. It was a great pleasure to work with them. I highly recommend them....
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Aug 08,2014
Minithumbup
By:
Aug 08,2014
7 people found
this helpful
I found Victor Michael very professional and positive, they have managed to sell our property in less than 3 days and Diana Soldan managed to run everything smoothly, with knowledge and patience! She has promised us that she will handle everything so we can go on holiday and we came back right before completion with no headache which was very good. I would recommend Victor Michael for professionalism, knowledge and the right attitude....
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Aug 07,2014
Minithumbup
By:
Aug 07,2014
5 people found
this helpful
I found Victor Michael very professional and positive, they have managed to sell our property in less than 3 days and Diana Soldan managed to run everything smoothly, with knowledge and patience! She has promised us that she will handle everything so we can go on holiday and we came back right before completion with no headache which was very good. I would recommend Victor Michael for professionalism, knowledge and the right attitude....
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Was this helpful? Yes
Aug 07,2014
Minithumbup
By:
Aug 07,2014
6 people found
this helpful
I have recently used Victor Michael to sell my property. I found them to be a very professional estate agency. The staff are always very helpful and friendly. They sold my property very quickly and for the best price. I would recommend Victor Michael and I will be using them in the future....
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Feb 20,2014
Minithumbup
By:
Feb 20,2014
4 people found
this helpful
Onur did everything he said he would. He found us great tenants and it all went smoothly, no hesitation in recommending you to other landlords....
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Nov 21,2013
Minithumbup
By:
Nov 21,2013
6 people found
this helpful
Excellent Customer service. The staff where very friendly, They were professional and also very fast finding me a property. The whole deal went smooth from start to end. I would definitely recommend Victor Michael and use them again....
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Oct 14,2013
Minithumbup
By:
Oct 14,2013
7 people found
this helpful
I don\'t normally leave reviews for anything, but in this case the service I received from victor Michael was so exceptional I just had to. I bought two properties and they went above and beyond to help with my purchase, I wouldn\'t hesitate to use them again and would absolutely recommend them to anyone...
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Oct 14,2013
Minithumbup
By:
Oct 14,2013
7 people found
this helpful
I am a first time buyer who was looking to purchase a property, I registered with all agents and I did not hear anything from most of them, the sales team at victor michael were brilliant, called me every other day to inform me if there was or wasn\'t anything new on the market. The sales team were out everyday looking for me told me the streets they was going to etc, It was lovely to see an agent being pro active and going out of there way i would still highly recommend them as they greated m...
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Areas covered
  • IG10
  • IG9
  • E18
  • IG8
  • EN3
  • IG7
  • IG5
  • CM5
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 100% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: Β£450,000
  • Max: Β£480,000

Letting
  • Min: Β£0
  • Max: Β£0

NAEA ARLA NALS NLA TDS SAGEagent


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
3 0 5 0 2 0 2 0 0 0
Claudia Pina Claudia Pina
Branch Secretary and Marketing Assistant
4 reviews

About Claudia No description set View full profile
Diana Soldan Diana Soldan
Manager
5 reviews

About Diana Diana Soldan - Branch Manager of Woodford Green office (MARLA MNAEA) Diana Soldan is the Branch Manager of the Woodford Green Office and she has worked for Victor Michael for over 5 years. Customer View full profile
Kelly Rowlatt - no image available Kelly Rowlatt
Secretary
1 reviews

About Kelly No description set View full profile
Georgina  - upload your photo Georgina
1 reviews

About Georgina No description set View full profile

Job vacancies

Please see a list of jobs available

Fees

Tenants Fee

Moving In fees
Β£ 300 inclusive of vat Per applicant.
β€’ Tenant referencing & credit checks

β€’ Preparation of tenancy agreement

β€’ Preparation of legal notices
Please note it is a legal requirement anybody residing within the property over the
age of 18 years old must be noted on the tenancy agreement and our fees are payable.
Β£ 252 inclusive of vat Per applicant for 2 or more people
Β£ 12 inclusive of vat TDS Deposit registration fee (Applicable per applicant)
Β£ 120 inclusive of vat Guarantor reference per applicant (When required)
Additional Fees that may be incurred
Β£114 inclusive of vat Independent Inventory
Β£30 inclusive of vat Late Payment letter Fees
Β£35 inclusive of vat To serve notice due to non-payment of rent.
Β£60 inclusive of vat Should a home visit be required for non-payment of rent
Additional Legal fees will be incurred should you be evicted
Β£78 inclusive of vat Check out fee for inventory Clerk to attend
Β£114 inclusive of vat For Drafting and facilitating a new AST


Landlord fees

For Property Management Services

9.6% inclusive of VAT Self Property Management
14.4% inclusive of VAT Financial Property Management
16.8% inclusive of VAT Full Management β€œStandard” Service
19.2% inclusive of VAT Full Management β€œElite” Service
21.6% inclusive of VAT Full Management β€œOptimum” Service


Vendor Fees

For Residential Sales Services

4.2%* inclusive of VAT Standard Commission Rate



*This rate is negotiable at the time of instruction depending on the property, weather it is sole or Multi Agent and if you have a board at the property.
Last updated at 1:44 PM 20/10/2015 by Claudia Pina

Complaints Procedure

We have a complaints procedure in the event of a complaint and this follows the NALS complaints guide lines, if you still are not happy after our internal complaints procedure has been completed and our decision given to you in writing , you have the right to refer the matter to The Property Ombudsman redress scheme.

The Property Ombudsman,
Milford House,
43-55 Milford Street,
Salisbury,
Wilkshire, SP1 2BP.
Last updated at 1:44 PM 20/10/2015 by Claudia Pina

Awards won by Victor Michael, Woodford Green IG8 0XE

Branch rankings


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