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    Piyush
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    Victor Khatri
The Victor Michael Property Group can trace its origins back to 1988, when the company was originally founded by Mr Victor Khatri and our very first office was established in Stratford, East London. Since this time the company has grown to become one of the longest serving independent property groups in East London and the county of Essex. The company have four branch offices strategically located to serve our clients and the local communities. We provide a wide range of services for resid Read full description...ential & commercial sales and lettings, property management and block management services. We are also fully accredited members of the National Association of Estate Agents (NAEA), The Association of Residential Letting Agents (ARLA), The Guild of Professional Estate Agents and The National Approved Letting Scheme (NALS). We also subscribe to the Tenancy Deposit Scheme (TDS) and The Safe Agent endorsement mark, protecting landlords & Tenants money by client protection insurances. The company has built its reputation by providing true customer satisfaction; this in turn has provided our business with organic growth with sound and positive client recommendations over a period of many years.
Victor Michael

74 Leytonstone Road Stratford, London
Greater London
E15 1SQ

020 8519 2000

Nov 28,2016
Minithumbup
By:
Nov 28,2016
0 people found
this helpful
I\'ve been a happy customer of victor michael for approx 2 years now, they look after two of my properties in forest gate. Found them genuinely helpful and always receive a prompt response if I have any questions. There haven\'t been any hidden fees, as with the majority of agents, and i\'m kept fully informed.......
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Comment on agent fees
The service they have provided it's justified
Was this helpful? Yes
Nov 18,2016
Minithumbup
By:
Nov 18,2016
0 people found
this helpful
Esta was a great help in my desperate time of need to rent my flat. She took care of all the paperwork while I was abroad she even arranged for the locks to be changed after someone had tried to break in. I would fully recomend Victor Micael to anyone who is looking to get a good, honest, trustworthy Estate agent...
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Comment on agent fees
Best to none
Was this helpful? Yes
Nov 18,2016
Minithumbup
By:
Nov 18,2016
0 people found
this helpful
Exelent customer service very effiecient our transaction to new home went smoothly very highly recommend this estate agent thank you...
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Comment on agent fees
Good
Was this helpful? Yes
Oct 22,2015
Minithumbdown
By:
Oct 22,2015
2 people found
this helpful
Had the most terrible experience with this agent. The staff i dealt with were so sarcastic, so rude. I very much disliked the one man who "created" victor michael. Such a rude man , id never recommend anyone to use this agent. Absoloutly horrible , giving me a lecture and telling me how to do things. making a mockery and humiliating me, making me UPSET and laughing at me, throwing me indirects in the conversation and mocking other agents off .. they are just a basic estate agent , noth...
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What agent could do to change your mind?
The agent would have been better if they was clear , friendly , if they listened. If the owner himself wasn't such a rude old man and if he didnt think he was better than everyone else would have made it great! :D
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Oct 05,2015
Minithumbup
By:
Oct 05,2015
1 people found
this helpful
Very impressed with everything the whole way through: great quality marketing and a genuinely helpful and hardworking team. Our vendor used another local agent and the contrast couldn't have been starker (the vendor is complaining about the service she received). Her lot encapsulated everything you hear about old school estate agents, while the Victor Michael team were exceptionally professional....
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Comment on agent fees
Very good
Was this helpful? Yes
May 19,2015
Minithumbdown
By:
May 19,2015
3 people found
this helpful
The most appalling estate agents I have used. We lived with damp and water condensing and coming through the roof in drips for 3 years. the problem was never resolved. The only reason we stayed in the flat was the rent was affordable for the area. Upon leaving the agent took over a month to return our deposit. The deposit was returned to an old tennent who left the property 3 years prior and was not on the contract despite asking for and receiving the correct bank details to return the deposit t...
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By: Management team
May 19, 2015
View all comments (2)
Victor Michael firstly would like to point out that the tenancy deposit was never refused to be returned. Payment was made to the bank account of details hold on our management system. Unfortunately the deposit payment was made to a tenant that had been removed from the lease previously. This was a pure oversight and the situation was rectified within 24 hours by the tenant calling the previous tenant. In the interim Victor Michael had contacted its bankers and arranged for a trace to be made on....
Apr 03,2015
Minithumbup
By:
Apr 03,2015
1 people found
this helpful
Excellent, i have been with VM team from last few years and they are managing my all properties and service we received is excellent....
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Dec 16,2014
Minithumbup
By:
Dec 16,2014
2 people found
this helpful
Victor Michael Agent has been fantastic very helpful, and know what they doing specialy piyush very helpfull and very on the ball also been with more then 3 years. recommend to everyone.....
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Comment on agent fees
reasonable fees
Was this helpful? Yes
Nov 13,2014
Minithumbup
By:
Nov 13,2014
1 people found
this helpful
Excellent Service and very good communication from Piyush and Tony they found perfect property and good location reasonable fees. Happy :-)...
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Feb 20,2014
Minithumbup
By:
Feb 20,2014
1 people found
this helpful
Dear Jamie, Thank you for being pleasant to deal with. You went out of your way to accommodate the various request for viewings of properties on short notice. You had excellent knowledge of the property that I decided to make an offer on and your honesty helped me to make the decision to buy. I will definitely highly recommend you to friends and family. Buyer...
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Was this helpful? Yes
Feb 14,2014
Minithumbdown
By:
Feb 14,2014
7 people found
this helpful
This agent called me this morning. Asked if i was selling my property? STRANGE one might say. How could they dream up my property details and my phone number, when i have never had any contact with this agent in all my life. The young lady spoke" we are all integrated" i asked what does this mean?. she relied"that if i have registered with another company then they have access to my information". I have never heard of so much rubbish in all my life. I then spoke to the 2 othe...
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Was this helpful? Yes
Dec 18,2013
Minithumbup
By:
Dec 18,2013
1 people found
this helpful
I went to Victor Michael to rent property they were very professional and always kind to me. When i moved in they clean the place very nice and give new furniture to us.....
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Nov 15,2013
Minithumbup
By:
Nov 15,2013
5 people found
this helpful
Victor Michael are very good agent they always call me back and let me view property. I been living this property since 2010 and i never had any problems with them, and when we had problem with boiler no hot water and they come to fix straight away and do good job. I will recommended to many friends and family and they all go there and get nice property....
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Oct 30,2013
Minithumbup
By:
Oct 30,2013
4 people found
this helpful
I had a great experience with Victor Michael, the staff explained the letting process to me thoroughly and told me exactly what documents were needed from me in one go which sped up the moving in process. They spoke in a professional and friendly manner at all times and made the moving process easier for me, would use them in the future and recommend to all....
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Oct 24,2013
Minithumbup
By:
Oct 24,2013
5 people found
this helpful
I have been renting my property through victor Michael for many years now and they have been outstanding with the service i have been given. My property has never had any empty periods nor have I had any problems with the tenants that we\'re put in place. I would strongly recommend Victor Michael to any prospective landlords looking to rent their property in a stress free way....
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Oct 20,2013
Minithumbup
By:
Oct 20,2013
5 people found
this helpful
Very efficient throughout the process. Bradley the sales negotiated was always keeping me up to date and also liaising with the solicitors to speed the process up. Would recommend Bradley to any buyer or seller. Very happy with the service provided!...
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Oct 16,2013
Minithumbup
By:
Oct 16,2013
5 people found
this helpful
I have been with this agent for 3 year . i am very pleased with the response from them if i had any problem\'s in my house, in that time found them to be extremely helpful. Any issues that arose were dealt with extremely promptly and effectively. Would not hesitate to use them again and highly recommend them....
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Oct 15,2013
Minithumbup
By:
Oct 15,2013
4 people found
this helpful
I have been renting my property through victor Michael for many years now and they have been outstanding with the service i have been given. My property has never had any empty periods nor have I had any problems with the tenants that we\'re put in place. I would strongly recommend Victor Michael to any prospective landlords looking to rent their property in a stress free way....
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Was this helpful? Yes
Oct 14,2013
Minithumbup
By:
Oct 14,2013
5 people found
this helpful
My experience with Victor Michael Ltd was second to none. I have let my property through Victor Michael for many years and they have always given me a faultless service. From their communication, to fees, to choice of tenants, they have always got it right for me! Have recommended them to many friends and family....
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Sep 26,2013
Minithumbdown
By:
Sep 26,2013
9 people found
this helpful
Avoid like the plague if you can. Extremely aggressive agents who are all smiles until you sign the lease. Then enter a world of pain - the lease is filled with all sort of penalty charges and fees. If any thing breaks, they will blame you so make sure MAKE SURE that you go through the inventory with a fine tooth comb and identify any defects or issues, however small. If you call them with problem, like faulty radiator or stiff door, they no respond. And the fees. I wish I had never signed a...
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What agent could do to change your mind?
Fairer lease; better tone in dealing with me; their defualt position is to be unhelpful
Was this helpful? Yes
Sep 20,2013
Minithumbup
By:
Sep 20,2013
5 people found
this helpful
I have been both a landlord and tenant so see things from both sides of the fence. My experience with Victor Michael has been fabulous . What many don\'t realise is that Victor Michael have a significant lettings & Sales infrastructure in their all offices. All the staff there I have dealt with, particularly with an inexperienced landlord I had, were very professional, courteous and thorough. I cannot recommend them highly enough. If you are a landlord looking for a quality agent with a pr...
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Jan 16,2013
Minithumbdown
By:
Jan 16,2013
6 people found
this helpful
I recently visited this establishment to lodge a serious complaint about the persistent conduct of tenants in the neighbouring property, managed by Victor Michael. My experience was light years removed from the website which promotes this company....
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Jan 26,2012
Minithumbdown
By:
Jan 26,2012
4 people found
this helpful
Hello, i am a tenant, and my experience with the agency was horrible!!! After we let a 4 bedroom house in Canning Town all our problems begin. The house is full of mice, mold, rain through the roof,the heaters are not working properly and is very cold, and every night (between 5-8 pm) a group of teenagers hit the door entrance and trow eggs in windows,sticks and stones, they even put fire on rubbish bin. We call the police since we moved here 7 times until now. After a few weeks after we moved h...
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Was this helpful? Yes
Aug 25,2011
Minithumbdown
By:
Aug 25,2011
5 people found
this helpful
hi ya they staff are very rude especially one salma chaudhary she is really rude.once we move in to the property they dont want us to call them regarding any thing.i heard from few more that they never pay the deposit back.there was a leak in our property and they never repaired it. we used to warnings from neighbours that they will complain to council.when they say furnished flat they have their own meaning.especially the above mentioned staff is horrible.i would rather stay on the s...
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What agent could do to change your mind?
please dotn rent any propety from them.i dont know about buying from them
Was this helpful? Yes
By: NATALIA
Nov 26, 2011
View all comments (1)
I have also been a former tenant of Victor Michael, and i must disagree with your comment. My name is natalia and i came from polond to study in the uk, my first stop was at Victor Michael who were very helpful not only did they quickly sort a place out for me but they also assisted in helping me secure a place at a local university. There multi lingual staff are very effective and helpful, I cannot speak for everyone but I am very satisfied with the assistance I recieved espesially from SALMA C....
Apr 12,2011
Minithumbdown
By:
Apr 12,2011
4 people found
this helpful
Please take my advice and do not take property from them. They are rude. Don't care about the customers. They charge us for fees and in return only provide rude & useless behaviour. Booked an appointment to view two different properties with them and took a day off from work. Then on the day they cancelled one viewing and at another one they send a agent who does not know anything about the property and was very rude....
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Was this helpful? Yes
Areas covered
  • E1
  • E12
  • IG3
  • E2
  • IG1
  • E13
  • E3
  • E15
  • E7
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 93% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £1,400
  • Max: £450,000

Letting
  • Min: £0
  • Max: £1,400

NAEA ARLA RICS NALS TDS SAGEagent The Guild


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
6 1 8 5 1 0 2 0 0 2
Piyush  - upload your photo Piyush
1 reviews

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Abu Chowdhary - upload your photo Abu Chowdhary
3 reviews

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Bradley Baylis - no image available Bradley Baylis
Sales Negotiator
1 reviews

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abu chowdry - upload your photo abu chowdry
0 reviews

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Dhanisha Khatri - upload your photo Dhanisha Khatri
1 reviews

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Piyush K - upload your photo Piyush K
4 reviews

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Jamie  - upload your photo Jamie
1 reviews

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Tony Coz - upload your photo Tony Coz
1 reviews

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Taylor Purll - upload your photo Taylor Purll
0 reviews

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Jade Sandhu - upload your photo Jade Sandhu
0 reviews

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ESTA  - upload your photo ESTA
2 reviews

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Bradley  - upload your photo Bradley
0 reviews

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Victor Khatri - upload your photo Victor Khatri
1 reviews

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Last updated at 8:49 AM 30/11/2016 by piyush

Complaints Procedure

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Last updated at 8:49 AM 30/11/2016 by piyush

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