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Vantage Properties & Management

24 Skylines Limeharbour Limehouse, London
Greater London
E14 9TS

020 7510 1050

Jun 24,2014
Minithumbup
By:
Jun 24,2014
0 people found
this helpful
Used this agent for a few years. On the whole all staff are helpful. After contacting them they usually respond very quickly. Compared to other agents I have used they are the best....
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May 13,2014
Minithumbdown
By:
May 13,2014
1 people found
this helpful
This is by far the worst agency we have ever came across (and we do move quite a bit due to husband's job!). They charge for a reference if you are moving on, do not allow for any fair wear and tear and would still charge for cleaning even if you arrange an end of tenancy clean as nothing is "up to their standards"! Stay well away if you have kids or pets, as they will zoom and photograph every 1 mm mark you leave behind. If you are renting a property through them, think again and see ...
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What agent could do to change your mind?
The agents should adjust their expectations of how the property should be handed back to them after a long tenancy especially if it also involves kids. They should also show more respect and professionalism towards their tenants, as they have been really insulting at check out, e.g. implying that we were laying about the professional cleaning and questioning every 1 mm mark. It felt like we were criminals being questioned at court nothing like the regular check out we were used to. They allow for 0 tear and wear and expect the property to be returned in as new condition or deduct loads off your deposit to redecorate.
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Sep 15,2012
Minithumbdown
By:
Sep 15,2012
1 people found
this helpful
Vantage were helpful and friendly when we were looking at the apartment and dealt with the moving in process well. Unfortunately I can\'t say they\'re so helpful when moving out! We moved out of our apartment 3 weeks ago and are still waiting for rent and deposit to be paid back. I have called several times and promises made but not delivered. They are now ignoring my emails. So it looks like I\'m going to have to take them to the small claims court. It\'s such a shame Vantage have let themselve...
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What agent could do to change your mind?
Deliver what he promised
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Jun 29,2011
Minithumbup
By:
Jun 29,2011
0 people found
this helpful
Having had a negative experience with one of the large chain letting agents in my first year in London, I am happy to report that Vantage have found my partner and myself a wonderful new flat in Canary Wharf where others failed to do so. It was by far the nicest flat that we viewed and was priced realistically, rather than the sky-high inflated prices asked for mediocre flats that we had been viewing so far with other agencies. The service has been good from start to finish, and nothing was too ...
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Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees % accuracy of agent's valuations
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Letting
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