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Vanderpump & Wellbelove

152 Oxford Road Reading
Berkshire
RG1 7PJ

0118 957 3978
Website not available

Properties for Sale
Properties to Rent

Aug 20,2015
Minithumbup
By: 'Mohammad'
Aug 20,2015
1 people found
this helpful
I've been a tenant with Vanderpump & Wellbelovefor over 4 years and the experience of dealing with them has been excellent. I'm very satisfied with the property I rent via them. They've been very prompt to deal with any issues that I've highlighted over the last 4 ...
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Jul 30,2015
Minithumbdown
By: 'A.'
Jul 30,2015
1 people found
this helpful
I would absolutely discourage anyone from dealing with this agency. They were nice until i signed the contract and after that immediately became disinterested and disrespectful. The fat woman in the office was one of the most impolite people i have ever met, with issues ...
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Oct 22,2014
Minithumbdown
By: 'alan'
Oct 22,2014
1 people found
this helpful
Awful took deposit and made excuses stay clear rude lil is the most nasty women these people are how they are still trading I dont know and the main guy well he...
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Jun 03,2014
Minithumbdown
By: 'Unhappy with service'
Jun 03,2014
6 people found
this helpful
I visited the Oxford Road Branch on Saturday. My partner I were looking for a one bed flat to rent. We saw one in the window which looked interesting so we went in for more information. We spoke to the lady in the office who ...
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What agent could do to change your mind?
Better customer service
Attached Files
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Jan 14,2013
Minithumbdown
By: 'Lou9919'
Jan 14,2013
5 people found
this helpful
Very unsatisfactory service. Room was let out with broken window and door. No explanation of background of housemates or Landlord. Complaints made are seemingly not taken very seriously and unwilling to cooperate on dispute regarding breach of contract on their behalf. My safety has not ...
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What agent could do to change your mind?
They have been rude with me from the moment I signed the contract. Better customer service is needed and as quoted on thier website \"We are a private company whose customer care policy is of the upmost importance whether you are a tenant or landlord\" - this is incorrect and they have not followed this through, it is very misleading and untruthful
Attached Files
Was this helpful? Yes
By: Lou9919
Mar 05, 2013
View all comments (2)
no various options were given to help my situation other than being told to continue paying my rent until the end of the contract. I was unsafe in the property due to another tenant being threatening towards me and vanderpump and wellbelove have done everything to work against me. They also did not provide me with the relevant documents when first moving into the property. These are only 2 of my many issues with this company. As shown above Vanderpump and Wellbelove, I have found, have been most ...
Jul 24,2012
Minithumbup
By: 'Dalton'
Jul 24,2012
0 people found
this helpful
We are totally happy with this company, from start to finish the ladies in the office dealt with us with the utmost courtesy. Our financial situation was not the best ( post bankruptcy) Unlike other Agency\'s we had past through in the last 2 months, Vanderpump ...
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Sep 15,2011
Minithumbup
By: 'Ananth Ganapathiraman'
Sep 15,2011
0 people found
this helpful
I have been with Vanderpump and Wellbelove between Dec 2008 to Jan 2011 and I must say they are pretty prompt in terms of handling inquiries, faults and contract renewals. Its a bit unfortunate that I had to leave the property due to noisy neighbours but I ...
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Was this helpful? Yes
By: tester
Jan 09, 2012
View all comments (1)
Hi Please help how good they are in returning the deposit ? ...
Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
50% customers were satisfied with fees 100% accuracy of agent's valuations
Price range of properties reviewed
Sales No data
Letting
  • Min: £0
  • Max: £0



Review statistics

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Complaints Procedure

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Awards won by Vanderpump & Wellbelove, Reading RG1 7PJ

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