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Urban Base Lettings

The Axis Building Maingate, Team Valley Trading Estate Gateshead
Tyne and Wear
NE11 0NQ

0191 404 6844

Jul 10,2014
Minithumbdown
By:
Jul 10,2014
0 people found
this helpful
I agree with the other reviews on this site. I have just left a tenancy with Urban Base after 6 months, i just had enough. When i moved in the inventory was completely incorrect, the property was filthy and there were urgent repairs required. I contacted them on a daily basis and it took a full 6 months to get everything working to the reasonable stand it should off been when i first moved in. I paid $200 to 'hold' the property and a further £325 in admin fees. For that you expect a grea...
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What agent could do to change your mind?
The service is disgusting. Sack the staff and start again or call it a day, they have stolen enough money from people.
Comment on agent fees
Paid ‚£525 in total and entered a property without working locks, lights, and other parts. Also had no paperwork, inventory was incorrect and the property was filthy. They had no interest - just want the money!
Was this helpful? Yes
Sep 08,2011
Minithumbdown
By:
Sep 08,2011
11 people found
this helpful
Horrible service in Durham branch, the staff there has the worst attitude I've ever seen, they just don't explain to you all the details, so you have to explore all the details yourself, otherwise you will be ripped off. The admin fee is 199+half month rent, so you are looking at around 450 pounds here, the other agents I've used only charge between 100 to 175, this agent should really be banned, I will never ever use this agent....
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Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees % accuracy of agent's valuations
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