Urban Base Lettings

61 Saddler Street Carrville, Durham
County Durham
DH1 3NU

0845 643 1186
Website not available

Properties for Sale
Properties to Rent

“ STAY AWAY!!!... ”

Apr 04,2018
Minithumbdown
By: 'Very Angry'
Apr 04,2018
2 people found
this helpful
I wish I'd seen the reviews before viewing a property with them, if you have found a property that you want to rent and it's with them keep looking... seriously, keep looking! You wont find a worse company to deal with, trust me ...
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Comment on agent fees
Nothing good about this company whatsoever
Was this helpful? Yes
May 31,2017
Minithumbup
By: 'Morris'
May 31,2017
3 people found
this helpful
Absolutely terrible experience. Never ever in my life will I think about buying or renting from here. I should of believed the previous review. Shocking behaviour keeping my money like they did....
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Comment on agent fees
Bad extremely extortionate and likes to keep other people's earned money
Was this helpful? Yes
Jul 14,2014
Minithumbdown
By: 'Phil_1979'
Jul 14,2014
3 people found
this helpful
I don't normally bother writing reviews or putting in complaints, however, this particular set-up had me absolutely fuming. The attitude of the guy who dealt with our letting was terrible and it later turned out he wasn't passing through information that we'd requested from the ...
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What agent could do to change your mind?
Since negotiation of fees was never even mentioned, perhaps the agent could have tried in the first place?
Attached Files
Comment on agent fees
Their fees are sky high and even though we asked for a breakdown of these to find out why they were so much, we were told that there was no breakdown and we just had to accept them if we wanted the property. Once they have the contract signed and your money, communication deteriorates and they\'re not interested in any questions you might have.
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Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
33% customers were satisfied with fees 33% accuracy of agent's valuations
Price range of properties reviewed
Sales No data
Letting
  • Min: £0
  • Max: £0



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Complaints Procedure

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Awards won by Urban Base Lettings, Durham DH1 3NU

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