Urban Base Lettings
Carrville, Durham, DH1
1/5, 3 reviews
33% recommended
33% sales valuation accuracy
33% sales fee satisfaction
0% lettings valuation accuracy
33% lettings fee satisfaction

Opening Hours
Address

Urban Base Lettings
61 Saddler Street
Carrville,Durham
County Durham
DH1 3NU
0845 643 1186

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 33% 33% £0 £0
Lettings 0% 33% £900 £1,300
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 0 2 0 0 0 0 1 0
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA ARLA TPOS Sales TPOS Lettings
Latest Properties

No Properties

“STAY AWAY!!!...”

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Apr 04,2018
Minithumbdown
By: 'Very Angry'
Apr 04,2018
4 people found
this helpful
I wish I'd seen the reviews before viewing a property with them, if you have found a property that you want to rent and it's with them keep looking... seriously, keep looking! You wont find a worse company to deal with, trust me stay well ...
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Comment on agent fees
Nothing good about this company whatsoever
Was this helpful? Yes

“Absolutely terrible experience. Never ever in my life will I ......”

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May 31,2017
Minithumbup
By: 'Morris'
May 31,2017
6 people found
this helpful
Absolutely terrible experience. Never ever in my life will I think about buying or renting from here. I should of believed the previous review. Shocking behaviour keeping my money like they did....
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Comment on agent fees
Bad extremely extortionate and likes to keep other people's earned money
Was this helpful? Yes

“I don't normally bother writing reviews or putting in complaints, ......”

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Jul 14,2014
Minithumbdown
By: 'Phil_1979'
Jul 14,2014
6 people found
this helpful
I don't normally bother writing reviews or putting in complaints, however, this particular set-up had me absolutely fuming. The attitude of the guy who dealt with our letting was terrible and it later turned out he wasn't passing through information that we'd requested from the ...
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What agent could do to change your mind?
Since negotiation of fees was never even mentioned, perhaps the agent could have tried in the first place?
Attached Filesnbsp;
Comment on agent fees
Their fees are sky high and even though we asked for a breakdown of these to find out why they were so much, we were told that there was no breakdown and we just had to accept them if we wanted the property. Once they have the contract signed and your money, communication deteriorates and they're not interested in any questions you might have.
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Urban Base Lettings, Durham DH1 3NU


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