Tuffin & Wren
Northfields London, London, W13
4.9/5, 117 reviews
97% recommended
91% sales valuation accuracy
97% sales fee satisfaction
83% lettings valuation accuracy
88% lettings fee satisfaction
- Independent Estate Agents- Property Sales- Property Lettings- Property Management show more - Independent Estate Agents
- Property Sales
- Property Lettings
- Property Management

Opening Hours
Address

Tuffin & Wren
138 Northfield Avenue
Ealing,London
Greater London
W13 9SB
020 8566 3366

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 91% 97% £418,000 £1,090,000
Lettings 83% 88% £0 £0
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
9 0 12 1 50 0 40 1 3 1
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
DPS
Latest Properties

No Properties

“A very good experience with Tuffin & Wren...”

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Jul 23,2019
Minithumbup
By: 'Philippe Allard'
Jul 23,2019
0 people found
this helpful
I had a very good experience with Tuffin & Wren from the beginning until the end of my tenancy. The team has acted on all our requests very quickly and effectively. In any situation, we found someone available and able to solve our issues in a ...
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“Excellent all round agency...”

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Jun 26,2019
Minithumbup
By: 'Sharon'
Jun 26,2019
0 people found
this helpful
We very much enjoyed working with T&W. Chandler was especially very supportive and helpful during the process of buying our new home and renting out flat. Their fees are reasonable compared to bigger real estate agents and they are personable to deal with. Thanks ...
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“First Time Buyer...”

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May 10,2019
Minithumbup
By: 'Sidra'
May 10,2019
0 people found
this helpful
We recently purchased our first property via Tuffin & Wren. After going through extremely unpleasant agency experiences (Dexter Acton) we had completely lost confidence in professionalism of Estate Agents. However, when we connected with Tuffin & Wren - it was the best experience, their service is exceptionally ...
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Comment on agent fees
very good
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“Excellent Service...”

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Apr 05,2019
Minithumbup
By: 'Kirstie'
Apr 05,2019
0 people found
this helpful
I selected T&W as they seemed professional right from the start. From valuation to sale, all the staff I dealt with were polite, communicative and helpful. Bobby worked hard to sell my house and as I had lived in it for 20+ years it was ...
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Comment on agent fees
I think T&W worked hard for the fee.
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“Pretty Good...”

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Mar 30,2019
Minithumbup
By: 'CH'
Mar 30,2019
0 people found
this helpful
Purchased house via T&W in Feb 2019. Overall good service though seller did keep wanting to push back move dates which was tricky with a chain and somewhat frustrating to deal with. Other than this, service and communication was satisfactory and it was good to ...
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“Faultless service...”

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Feb 01,2019
Minithumbup
By: 'Paul Bernard'
Feb 01,2019
0 people found
this helpful
I actually bought the house I was selling through this agent 11 years ago so they where the only one I decided to use. They where always communicative and understanding, including being patient when I lost my never about such a big move away from London...
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Comment on agent fees
Very fair fees
Was this helpful? Yes

“Sale...”

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Jan 18,2019
Minithumbup
By: 'Dee'
Jan 18,2019
0 people found
this helpful
I have lived in the area for many years and have sold and purchased through Tuffin & Wren on a couple of occasions. My most recent dealing with them was a house sale. All the staff in the office are efficient and friendly. Bobby is great. ...
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Comment on agent fees
Good
Was this helpful? Yes

“Great estate agent...”

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Dec 11,2018
Minithumbup
By: 'AR'
Dec 11,2018
0 people found
this helpful
Our estate agent Chandler was key to getting our purchase over the line. Kept us in formed on a daily basis and allied the pressure needed to get the deal done. Highly diligent....
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Comment on agent fees
Good
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“Success!!...”

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Dec 11,2018
Minithumbup
By: 'Diane H'
Dec 11,2018
0 people found
this helpful
I recently purchased a house through Tuffin and Wren. The transaction was completed within 8 weeks from start to finish. This was partly due to their professialism and all round control of the situation. They consistently co-ordinated with the seller, solicitors for myself and my buyers, ...
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“Excellent service...”

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Sep 27,2018
Minithumbup
By: 'Anna'
Sep 27,2018
1 people found
this helpful
Excellent service. I would highly recommend Bobby Malick he made the whole process of finding and renting my new flat effortless....
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Comment on agent fees
Medium
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“Great service...”

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Sep 21,2018
Minithumbup
By: 'Donna - Windermere'
Sep 21,2018
0 people found
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I wanted to recommend Tuffin & Wren Northfields very highly to future customers. Tony, was polite, discreet [ when required] and courteous during initial negotiations. Bobby and Chandler were both very efficient, hardworking and knowledgeable throughout the whole process....
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Comment on agent fees
very good value for money
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“Peace of mind...”

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Sep 21,2018
Minithumbup
By: 'Karen'
Sep 21,2018
0 people found
this helpful
I would highly recommend Tuffin and Wren as estate agents. Having had a very positive experience when purchasing our house through Tuffin and Wren 6 years ago we re now renting the house out through them too. Both Tony and Chandler are a pleasure to deal ...
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Comment on agent fees
The agents fees are fair and reasonable
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“Many years together!!...”

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Aug 18,2018
Minithumbup
By: 'Caterina'
Aug 18,2018
0 people found
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I purchased the flat from T&W. In subsequent years, I rented it through them And now I have sold the flat with them. Throughout our 15 year association I have had the pleasure of dealing with various members of the team, and nothing was too ...
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Comment on agent fees
Within market range
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“Super purchase experience...”

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Jul 31,2018
Minithumbup
By: 'Dean'
Jul 31,2018
0 people found
this helpful
We recently completed the purchase of our new family home with the help of Bobby and Tony. The whole experience was great from start to finish and we can't say enough about how helpful everyone in the branch was in terms of arranging viewings and ...
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“Great agent, professional and wise...”

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Jul 30,2018
Minithumbup
By: 'GJ'
Jul 30,2018
0 people found
this helpful
Tony, Bobby and the whole Tuffin & Wren team are fabulous. Over the last 10 years they have sold 2 houses for us and bought one. From both the seller and buyer side their advice and professionalism are great and, in our experience, rare. I would use no ...
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Comment on agent fees
Fees excellent, great value
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“Exceptional service...”

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May 02,2018
Minithumbup
By: 'Shane'
May 02,2018
0 people found
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We just sold our house, and they were truly excellent. Particularly Chandler and Tony. They were v honest about the value of the house, and worked v hard to complete the sale. We were really impressed....
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Comment on agent fees
Very good
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By: Chandler Kennedy
May 02, 2018
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Thank you for your kind words Shane, so glad you appreciated the service ...

“We recently purchased a house via Tuffin & Wren with Bobby ......”

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Mar 13,2018
Minithumbup
By: 'Sehgals'
Mar 13,2018
0 people found
this helpful
We recently purchased a house via Tuffin & Wren with Bobby Malick representing the sellers. From the beginning we found Bobby to be professional, courteous, quick to respond and understanding of our situation. He kept all parties informed and flagged possible issues early. Importantly, he was ...
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Comment on agent fees
N/A (we were purchasers)
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“Bobby was a pleasure to deal with. He was friendly ......”

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Mar 02,2018
Minithumbup
By: 'HVP'
Mar 02,2018
2 people found
this helpful
Bobby was a pleasure to deal with. He was friendly and knowledgable and above all else like a friend you can call if you're in need advice. We received stellar service from everyone at Tuffin and Wren. I promise the home baked brownies are on ...
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Comment on agent fees
Average
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“The team at Tuffin &Wren provide support and experience to ......”

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Jan 18,2018
Minithumbup
By: 'JM'
Jan 18,2018
1 people found
this helpful
The team at Tuffin &Wren provide support and experience to both tenants and landlords. They are always friendly and know who's on the phone at any time during a tenancy. I highly recommend them....
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Comment on agent fees
The fees are fair.
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“As an agent it was a pleasure to work with ......”

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Dec 15,2017
Minithumbup
By: 'Harry Aldrich-Blake'
Dec 15,2017
0 people found
this helpful
As an agent it was a pleasure to work with Tony on a particularly tricky chain, thank you for your hard work and I know your client (my buyer) was very satisfied with the outcome. If anyone is thinking of selling in the area, I ...
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“My wife and I recently went through the challenging process ......”

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Dec 04,2017
Minithumbup
By: 'Patrick'
Dec 04,2017
0 people found
this helpful
My wife and I recently went through the challenging process of finding a new home to rent in London, while doing our research from outside the country. When we found our home to be in Northfields we were assisted by Chandler Kennedy from Tuffin and ...
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“Excellent work from start to finish from Tuffin & Wren, in ......”

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Nov 21,2017
Minithumbup
By: 'Roger & Sarah'
Nov 21,2017
0 people found
this helpful
Excellent work from start to finish from Tuffin & Wren, in particular Chandler, to help get our purchase over the line. Thanks!...
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“We purchased our house through Tuffin & Wren Northfields in October ......”

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Nov 21,2017
Minithumbup
By: 'Aoife & Brendan'
Nov 21,2017
0 people found
this helpful
We purchased our house through Tuffin & Wren Northfields in October and had a great experience dealing with Chandler. We had a difficult chain but Chandler worked hard every day to keep things moving (a lot more than our own selling agent did)!! I have nothing ...
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“Very professional service, friendly staff and always willing to help. ......”

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Nov 13,2017
Minithumbup
By: 'Ms N'
Nov 13,2017
0 people found
this helpful
Very professional service, friendly staff and always willing to help. Chandler is polite and extremely proactive in promoting a good relationship with her clients and their tenants and always willing to listen and act upon any issues....
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Comment on agent fees
Fees are fees!
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“We recently sold our house through Tuffin and Wren. (September 2017).......”

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Oct 31,2017
Minithumbup
By: 'Alice'
Oct 31,2017
0 people found
this helpful
We recently sold our house through Tuffin and Wren. (September 2017). We got really good advice from Tony about where to pitch the selling price of our house - and he turned out to be right. He was also very constructive with his advice about dealing ...
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Comment on agent fees
Good
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“We recently completed on our house purchase in northfields. It ......”

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Oct 20,2017
Minithumbup
By: 'Jessica'
Oct 20,2017
0 people found
this helpful
We recently completed on our house purchase in northfields. It was a very stressful time with a problematic chain but Chandler at Tuffin and Wren was amazing. She worked hard every day to keep the chain moving, doing everything in her power to help us ...
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Comment on agent fees
N/a
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“I recently sold my house in Northfields and couldn't be ......”

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Oct 19,2017
Minithumbup
By: 'Philippa'
Oct 19,2017
0 people found
this helpful
I recently sold my house in Northfields and couldn't be more pleased or impressed with the service I received from Tuffin and Wren and Chandler Kennedy in particular. It is not an easy market at the moment and Chandler's brilliant negotiation skills were key in ...
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Comment on agent fees
Good value
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“I bought my flat from Tuffin and Wren in 2004, then ......”

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Oct 10,2017
Minithumbup
By: 'Cannone'
Oct 10,2017
0 people found
this helpful
I bought my flat from Tuffin and Wren in 2004, then they rented it out and managed it later on, and now I've just sold through them. They are always helpful, honest and reliable in my dealings. They are one of the few agents I have ...
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Comment on agent fees
The fees are not at the high end of the market, and they at least earn them vs. competitors.
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“Chandler Kennedy from Tuffin and Wren has been of great ......”

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Sep 25,2017
Minithumbup
By: 'Buyers X'
Sep 25,2017
0 people found
this helpful
Chandler Kennedy from Tuffin and Wren has been of great help in our house purchase journey from the search stage to completion. She has been quick and efficient in responding to multiple queries. We have been very impressed by Chandler during this process and have ...
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“I was a tenant at a property managed on behalf ......”

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Sep 08,2017
Minithumbup
By: 'Andrew Cover'
Sep 08,2017
0 people found
this helpful
I was a tenant at a property managed on behalf of the landlord by Tuffin & Wren. The agent handling my account was Chandler Kennedy. I have nothing but the highest praise and sincerest regard for the company and particularly Chandler's friendly and professional approach to ...
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Comment on agent fees
The fees are in line with the market and in my mind very reasonable given the attention I received.
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Via homes@tuffin-wren.co.uk
Address it to the Partners Tony Bean & Paul Burley
Last updated at 9:46 AM 23/05/2016 by allAgents

Awards won by Tuffin & Wren, London W13 9SB


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