- Independent Estate Agents - Property Sales - Property Lettings - Property Management
Tuffin & Wren

138 Northfield Avenue Ealing, London
Greater London
W13 9SB

020 8566 3366
Website not available

Properties for Sale
Properties to Rent

“ Exceptional service... ”

May 02,2018
Minithumbup
By: 'Shane'
May 02,2018
0 people found
this helpful
We just sold our house, and they were truly excellent. Particularly Chandler and Tony. They were v honest about the value of the house, and worked v hard to complete the sale. We were really impressed....
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Comment on agent fees
Very good
Was this helpful? Yes
By: Chandler Kennedy
May 02, 2018
View all comments (1)
Thank you for your kind words Shane, so glad you appreciated the service ...
Mar 13,2018
Minithumbup
By: 'Sehgals'
Mar 13,2018
0 people found
this helpful
We recently purchased a house via Tuffin & Wren with Bobby Malick representing the sellers. From the beginning we found Bobby to be professional, courteous, quick to respond and understanding of our situation. He kept all parties informed and flagged possible issues early. Importantly, he ...
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Comment on agent fees
N/A (we were purchasers)
Was this helpful? Yes
Mar 02,2018
Minithumbup
By: 'HVP'
Mar 02,2018
2 people found
this helpful
Bobby was a pleasure to deal with. He was friendly and knowledgable and above all else like a friend you can call if you're in need advice. We received stellar service from everyone at Tuffin and Wren. I promise the home baked brownies are ...
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Comment on agent fees
Average
Was this helpful? Yes
Jan 18,2018
Minithumbup
By: 'JM'
Jan 18,2018
1 people found
this helpful
The team at Tuffin &Wren provide support and experience to both tenants and landlords. They are always friendly and know who's on the phone at any time during a tenancy. I highly recommend them....
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Comment on agent fees
The fees are fair.
Was this helpful? Yes
Dec 15,2017
Minithumbup
By: 'Harry Aldrich-Blake'
Dec 15,2017
0 people found
this helpful
As an agent it was a pleasure to work with Tony on a particularly tricky chain, thank you for your hard work and I know your client (my buyer) was very satisfied with the outcome. If anyone is thinking of selling in the area, I ...
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Was this helpful? Yes
Dec 04,2017
Minithumbup
By: 'Patrick'
Dec 04,2017
0 people found
this helpful
My wife and I recently went through the challenging process of finding a new home to rent in London, while doing our research from outside the country. When we found our home to be in Northfields we were assisted by Chandler Kennedy from Tuffin and ...
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Was this helpful? Yes
Nov 21,2017
Minithumbup
By: 'Roger & Sarah'
Nov 21,2017
0 people found
this helpful
Excellent work from start to finish from Tuffin & Wren, in particular Chandler, to help get our purchase over the line. Thanks!...
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Was this helpful? Yes
Nov 21,2017
Minithumbup
By: 'Aoife & Brendan'
Nov 21,2017
0 people found
this helpful
We purchased our house through Tuffin & Wren Northfields in October and had a great experience dealing with Chandler. We had a difficult chain but Chandler worked hard every day to keep things moving (a lot more than our own selling agent did)!! I have ...
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Was this helpful? Yes
Nov 13,2017
Minithumbup
By: 'Ms N'
Nov 13,2017
0 people found
this helpful
Very professional service, friendly staff and always willing to help. Chandler is polite and extremely proactive in promoting a good relationship with her clients and their tenants and always willing to listen and act upon any issues....
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Comment on agent fees
Fees are fees!
Was this helpful? Yes
Oct 31,2017
Minithumbup
By: 'Alice'
Oct 31,2017
0 people found
this helpful
We recently sold our house through Tuffin and Wren. (September 2017). We got really good advice from Tony about where to pitch the selling price of our house - and he turned out to be right. He was also very constructive with his advice about dealing ...
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Comment on agent fees
Good
Was this helpful? Yes
Oct 20,2017
Minithumbup
By: 'Jessica'
Oct 20,2017
0 people found
this helpful
We recently completed on our house purchase in northfields. It was a very stressful time with a problematic chain but Chandler at Tuffin and Wren was amazing. She worked hard every day to keep the chain moving, doing everything in her power to help us ...
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Comment on agent fees
N/a
Was this helpful? Yes
Oct 19,2017
Minithumbup
By: 'Philippa'
Oct 19,2017
0 people found
this helpful
I recently sold my house in Northfields and couldn't be more pleased or impressed with the service I received from Tuffin and Wren and Chandler Kennedy in particular. It is not an easy market at the moment and Chandler's brilliant negotiation skills were ...
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Comment on agent fees
Good value
Was this helpful? Yes
Oct 10,2017
Minithumbup
By: 'Cannone'
Oct 10,2017
0 people found
this helpful
I bought my flat from Tuffin and Wren in 2004, then they rented it out and managed it later on, and now I've just sold through them. They are always helpful, honest and reliable in my dealings. They are one of the few agents I ...
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Comment on agent fees
The fees are not at the high end of the market, and they at least earn them vs. competitors.
Was this helpful? Yes
Sep 25,2017
Minithumbup
By: 'Buyers X'
Sep 25,2017
0 people found
this helpful
Chandler Kennedy from Tuffin and Wren has been of great help in our house purchase journey from the search stage to completion. She has been quick and efficient in responding to multiple queries. We have been very impressed by Chandler during this process and have ...
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Was this helpful? Yes
Sep 08,2017
Minithumbup
By: 'Andrew Cover'
Sep 08,2017
0 people found
this helpful
I was a tenant at a property managed on behalf of the landlord by Tuffin & Wren. The agent handling my account was Chandler Kennedy. I have nothing but the highest praise and sincerest regard for the company and particularly Chandler's friendly and professional approach ...
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Comment on agent fees
The fees are in line with the market and in my mind very reasonable given the attention I received.
Was this helpful? Yes
Sep 05,2017
Minithumbdown
By: 'Liam'
Sep 05,2017
0 people found
this helpful
I would have no problem recommending Tuffin & Wren to anyone. They were extremely helpful throughout our lease and they were quick and efficient in dealing with any of our queries and requests. Chandler was especially helpful and we are extremely grateful for all of ...
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Was this helpful? Yes
Sep 05,2017
Minithumbup
By: 'Anne, Ealing'
Sep 05,2017
0 people found
this helpful
Chandler was extremely helpful with my purchase, regularly chasing sellers and solicitors. She is very personable and returns calls and emails promptly....
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Was this helpful? Yes
May 22,2017
Minithumbup
By: 'Christine'
May 22,2017
0 people found
this helpful
I recently sold my parents house through Tuffin & Wren. Tony, Carlos and the team were excellent. They were professional, efficient, very knowledgeable and gave sound advice. They always kept me up to date throughout the process. They were friendly and attentive to our needs. ...
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Comment on agent fees
Excellent
Was this helpful? Yes
Nov 14,2016
Minithumbup
By: 'A. Cover'
Nov 14,2016
0 people found
this helpful
Timely, knowledgeable, organised. Chandler was very helpful, precise and willing to meet my timetable and help with securing deliveries when I could not be present. A very good service indeed!...
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Was this helpful? Yes
Nov 10,2016
Minithumbup
By: 'Michelle'
Nov 10,2016
0 people found
this helpful
My husband and I used Tuffin & Wren to manage the rental of our property whilst living overseas. We were so impressed with their friendly and professional service that we subsequently used them to sell our house. Being very much rooted in the community, they ...
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Was this helpful? Yes
Jul 28,2016
Minithumbup
By: 'Troy'
Jul 28,2016
0 people found
this helpful
A roller-coaster of a ride that was selling our house and buying a new one has finally ended thanks to the tremendous effort by Chandler. From finding the house we wanted to purchase 7 months ago to finally completing this month Chandler held everything together when ...
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Comment on agent fees
Good
Was this helpful? Yes
Jul 20,2016
Minithumbup
By: 'Victor'
Jul 20,2016
0 people found
this helpful
Chandler worked tirelessly for months to make sure our purchase as part of a long chain involving 6 families went through in the end. Despite the many problems caused by buyers and their solicitors at the bottom of the chain, Chandler was able to keep everyone ...
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Comment on agent fees
N/A
Was this helpful? Yes
Jul 19,2016
Minithumbup
By: 'Shauna and David'
Jul 19,2016
0 people found
this helpful
Chandler listened to our rental criteria, didn't waste time with non runners, and found us the perfect house within budget. Always professional, but also thorough and efficient while still helping us sort out a few household niggles....
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Comment on agent fees
Reasonable
Was this helpful? Yes
Jul 01,2016
Minithumbup
By: 'Darren'
Jul 01,2016
0 people found
this helpful
From our initial flat viewing to her check-up email after we moved in, Chandler has been a star! It's such nice surprise to deal with a genuine, helpful agent in London. I've dealt with a lot of companies and landlords in London but none come ...
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Comment on agent fees
The Fees are maybe on the higher side of normal, but worth it because of the customer service and help.
Was this helpful? Yes
Apr 05,2016
Minithumbup
By: 'Will'
Apr 05,2016
0 people found
this helpful
I both brought and sold my house with Tuffin & Wren. I had a very tight timescale to make it happen and they were brilliant. They put in so much effort to make sure the deal went through and I feel they gave a really ...
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Comment on agent fees
Good
Was this helpful? Yes
Apr 01,2016
Minithumbdown
By: 'Disappointed of Northfields'
Apr 01,2016
0 people found
this helpful
The experience of selling our house through T&W Northfields was one of the most appalling experiences we have ever had ยขรขโ€šยฌรขโ‚ฌล“ regretfully because we bought our house through them originally and the agent (no longer with them) who handled it was great and that ...
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What agent could do to change your mind?
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Attached Files
Comment on agent fees
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Was this helpful? Yes
By: Tony Bean
Apr 01, 2016
View all comments (1)
I am bitterly disappointed to read your review and completely at a loss to explain how your experience could have occurred. I have certainly not been made aware of any clients expressing anything like your sentiments and would therefore, very much welcome the opportunity of discussing your grievances further. We could then at least discuss areas we could improve upon and maybe even compensation, if warranted. I very much look forward to hearing further from you. ...
Mar 02,2016
Minithumbup
By: 'A True Professional'
Mar 02,2016
0 people found
this helpful
Carlos Vidal was so professional and helpful during the entire process of searching, buying and completing my transaction on my new home. He always made himself available to answering to my queries and took charge every time a problem was raised by anyone involved in ...
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Was this helpful? Yes
Feb 23,2016
Minithumbup
By: 'anitaW5'
Feb 23,2016
0 people found
this helpful
It is refreshing to deal with an agent you feel you can trust and Tony and his team are knowledgeable, friendly and efficient. They respond promptly to emails and messages. They kept me advised of progress. I would happily use them again and recommend them ...
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Comment on agent fees
Good
Was this helpful? Yes
Feb 23,2016
Minithumbup
By: 'Clare'
Feb 23,2016
0 people found
this helpful
Paul, Chandler and Carlos did an amazing job somehow negotiating with the owners of the house I wanted to buy, for just a year while successive sales of my own house fell through. Patience, tenacity and understanding. I do not believe other bigger more impersonal ...
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Was this helpful? Yes
Dec 10,2015
Minithumbup
By: 'Survjit Cheeta & Greg James'
Dec 10,2015
0 people found
this helpful
We recently bought a new family home through Tuffin & Wren – Carlos made what can be a very stressful time a lot easier with his hard work and support. He was always available to speak and meet with us and went above and beyond ...
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Was this helpful? Yes
Areas covered
  • W5
  • W13
  • W3
  • W7
  • TW8
  • UB6
  • UB2
  • UB1
  • NW10
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
93% customers were satisfied with fees 76% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: ยฃ418,000
  • Max: ยฃ995,000

Letting
  • Min: ยฃ0
  • Max: ยฃ0

DPS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
7 0 10 1 44 0 35 1 3 1

Fees

We will agree a figure that you & I will be happy with
Last updated at 9:46 AM 23/05/2016 by allAgents

Complaints Procedure

Via homes@tuffin-wren.co.uk
Address it to the Partners Tony Bean & Paul Burley
Last updated at 9:46 AM 23/05/2016 by allAgents

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