Tuffin & Wren
Ealing, London, W7
4.9/5, 111 reviews
97% recommended
100% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
89% lettings fee satisfaction
No description for branch.

...left to get your reviews in for the
2019 Estate & Letting Agent Awards


Opening Hours
Address

Tuffin & Wren
72 Greenford Avenue
Ealing,London
Greater London
W7 3QS
020 8840 0993

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £299,950 £1,300,000
Lettings 100% 89% £0 £0
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
9 0 29 1 43 1 24 1 3 0
Areas covered
  • W7
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
TPOS Sales TPOS Lettings TPOS DPS
Latest Properties

No Properties

“I was very impressed with the quick and relia......”

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Jul 14,2019
Minithumbup
By: 'Israa Raya'
Jul 14,2019
0 people found
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I was very impressed with the quick and reliable service I received from Tuffin & Wren. The whole process took a week with me. It was stress-free and Joe Bean from the Ealingoffice was very friendly and made my brother and I feel like we were ...
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“Excellent service competitively priced...”

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Jun 26,2019
Minithumbup
By: 'Nataliya'
Jun 26,2019
0 people found
this helpful
As another very happy customer, I would like to share my gratitude and positive experience of selling our home with help of Tuffin & Wren team – and Debra in particular. We liked their “no nonsense”, straight to business approach which does not waste anyone's time and ...
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Comment on agent fees
Good, competitive
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“Buying made simple!...”

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Apr 29,2019
Minithumbup
By: 'Gregor'
Apr 29,2019
0 people found
this helpful
About to move into my first 'home' in London, I have rented since moving to London in 2011. I was apprehensive about the whole 'buying thing' I needn't have worried, Debra and her team made the process easy! she led the whole process and was always ...
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“Supportive and knowledgable...”

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Apr 23,2019
Minithumbup
By: 'Joanna'
Apr 23,2019
0 people found
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Debra understood the market and directed us to both the best sale price (sadly lower than what we wanted but on point!), and on how to make the best of our flat in order to sell. she kept us informed of what was going on ...
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“Tuffin and Wren sale...”

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Apr 23,2019
Minithumbup
By: 'Lucas'
Apr 23,2019
0 people found
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I thoroughly recommend Tuffin and Wren estate agent. I have used 3 other estate agents in the local area (which were also good) but T&W stood out in their determination to sell my property. The staff at Tuffin and Wren are professional, amenable and efficient ...
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Comment on agent fees
Very competitive.
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“Excellent and Professional Service...”

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Apr 22,2019
Minithumbup
By: 'Sue'
Apr 22,2019
0 people found
this helpful
Debra was extremely professional, helpful, supportive, polite and friendly. Debra is on the ball. She did not need chasing and was very caring. I would not hesitate to recommend the firm and in particular Debra. She made you feel at ease and absolutely nothing was ...
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Comment on agent fees
Very fair
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“Excellent service from Tuffin and Wren, particularly Debra...”

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Mar 16,2019
Minithumbup
By: 'Barbara'
Mar 16,2019
0 people found
this helpful
I was delighted with the service I received particularly from Debra who even lent me two of her own plant pots to help with that important kerb appeal. Debra was always on the end of the phone if I had any queries and in these ...
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Comment on agent fees
Good
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“Hanwell's Best...”

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Mar 08,2019
Minithumbup
By: 'Ben & Eszter'
Mar 08,2019
0 people found
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We had a great experience buying our first property with Debra at Tuffin & Wren. Everything has gone very smoothly and Debra really helped to get our offer accepted so quickly....
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Comment on agent fees
Not applicable.
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“Extremely supportive Agents...”

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Oct 16,2018
Minithumbup
By: 'Mira&Kris'
Oct 16,2018
0 people found
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Our gratitude, love and light goes to Debra, Susan, Tony and Chandler from Tuffin and Wren for their professional and kind approach towards customers. Thank you from the bottom of my heart for all your help during this challenging time of house moving and searching ...
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Comment on agent fees
Reasonably priced
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“Very helpful and kind....”

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Oct 16,2018
Minithumbup
By: 'Natalie'
Oct 16,2018
0 people found
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Such a wonderful kind warm woman. Debra has helped me find a home. I was so worried but Debra made me feel positive and at ease....
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By: Pramod
Nov 01, 2018
View all comments (1)
Highly Recommended!!! My experience dealing with Debra has been extremely smooth. She is highly motivate and proactive professional. The thing I admired about her is that she is a problem solver. We had given up on our buy when our sale fell apart as the buyers pulled out at the last minute. The property we were interested was taken off the market. But Debra never gave up and persevered. With her efforts and determination we finally got through our sell and also the property we were intereste ...

“Great team and great service!...”

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Aug 28,2018
Minithumbup
By: 'Mrs E-H'
Aug 28,2018
0 people found
this helpful
The team at Tuffin and Wren, Hanwell were a great help to us during what became a very lengthy search for our perfect family home. Debra especially went above and beyond for us and I was so pleased that eventually when we did find the ...
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Comment on agent fees
N/A
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“Best agents in Hanwell........”

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Jul 26,2018
Minithumbup
By: 'The Christies'
Jul 26,2018
0 people found
this helpful
I cannot recommend Debra & her team highly enough. I initially put my house onto the market with another local agent, but what a terrible a mistake that was! Six wasted weeks later, and after a period of failed viewings and empty offers from the other ...
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Comment on agent fees
Agents fees - comparable to the other agents, but in my opinion they were worth it as the team worked for them.
Was this helpful? Yes

“Professional, proactive, strong communication...”

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May 18,2018
Minithumbup
By: 'Richardson family'
May 18,2018
0 people found
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We were really pleased with the service from Tuffin & Wren; in particular Debra's level of professionalism, proactivity and communication....
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“Mrs Beaton...”

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May 04,2018
Minithumbup
By: 'Mrs Beaton'
May 04,2018
0 people found
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Very impressed by Debra's professionalism and excellent customer service! We are very happy in our new home. Thank you for all of your help!...
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“All the staff were warm, friendly and professional throughout and ......”

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Feb 23,2018
Minithumbup
By: 'Dave'
Feb 23,2018
0 people found
this helpful
All the staff were warm, friendly and professional throughout and instrumental in the success of our sale and purchase. The fees were lower than competitors without compromising standards....
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Comment on agent fees
Very good
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“I have just let my property through Tuffin & Wren . I ......”

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Jan 05,2018
Minithumbup
By: 'Eileen'
Jan 05,2018
0 people found
this helpful
I have just let my property through Tuffin & Wren . I could not have asked for a more professional, helpful service, it was far more than I expected. I didn't know of any local contractors as the property needed decorating, Debra introduced me to a company ...
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Comment on agent fees
Very reasonable
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“I would recommend Tuffin and Wren to anybody buying or ......”

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Dec 12,2017
Minithumbup
By: 'Lucy and Charlie'
Dec 12,2017
0 people found
this helpful
I would recommend Tuffin and Wren to anybody buying or selling a house. We have had an extremely complicated chain involving 5 different sets of people. Tony the manager, Debra and Jodie have all been absolutely marvellous. During periods when other parts of the chain were ...
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Comment on agent fees
Very reasonable
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“Debra and Jody have been very professional, helpful and friendly ......”

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Nov 29,2017
Minithumbup
By: 'Ruth'
Nov 29,2017
0 people found
this helpful
Debra and Jody have been very professional, helpful and friendly throughout the sale of my house. I am very pleased with the service I have experienced an.d highly recommend Tuffin & Wren...
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Comment on agent fees
very competative
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“From the very first point of contact with Tuffin and ......”

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Nov 23,2017
Minithumbup
By: 'Michael and Romeena'
Nov 23,2017
0 people found
this helpful
From the very first point of contact with Tuffin and Wren, Hanwell the team were efficient, reliable and lovely to deal with. We recently exchanged on our house in Hanwell, completing next week. It was a very stressful time with delays from our sale but ...
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“Debra has been the most helpful and professional estate agent ......”

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Oct 18,2017
Minithumbup
By: 'Alma'
Oct 18,2017
0 people found
this helpful
Debra has been the most helpful and professional estate agent we could have wished for. Not only she sold our house within a week of putting it on the market but she also gave us invaluable advice throughout the process of selling our current property ...
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Comment on agent fees
Very competitive
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“Debra, valued house for probate and was very helpful and ......”

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Mar 17,2017
Minithumbup
By: 'Ian'
Mar 17,2017
0 people found
this helpful
Debra, valued house for probate and was very helpful and caring at a difficult time and Jon took over from the letting side.Jon was very helpful and even did viewing at 8pm at night to try be secure a Tennant for us...
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Comment on agent fees
Tuffin and Wrens fees where straight forward and the most compete ever out their
Was this helpful? Yes

“Jon has always been very helpful. We have rented two ......”

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Mar 01,2017
Minithumbup
By: 'Claire'
Mar 01,2017
0 people found
this helpful
Jon has always been very helpful. We have rented two properties through tuffin and wren and have always been happy with the service. Jon has been great at keeping us up to date and has great communication skills....
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Comment on agent fees
Agents fees are competitive.
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“Jon provided an excellent service when I was looking for ......”

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Dec 10,2016
Minithumbup
By: 'Shona'
Dec 10,2016
0 people found
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Jon provided an excellent service when I was looking for a property to rent. He was always happy to help me with everything, kept in touch on a daily basis and guided me through all the necessary procedures. Jon did his upmost to speed up ...
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“Debra and the team and Tuffin & Wren did an excellent ......”

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Dec 02,2016
Minithumbup
By: 'Scott'
Dec 02,2016
0 people found
this helpful
Debra and the team and Tuffin & Wren did an excellent job selling our house. We got an offer above the asking price and exchanged just 3 weeks after we accepted the offer! You can't ask for more than that. After dealing with a couple of estate ...
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Comment on agent fees
Good. Low fees
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“Jon has been very helpfull in all our process to ......”

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Dec 01,2016
Minithumbup
By: 'Marta & claudio'
Dec 01,2016
0 people found
this helpful
Jon has been very helpfull in all our process to find a new home and he's still very receptive when we need an information or a service from Tuffin & Wren. We are very satisfied with Jon and the rest of the team, they are all ...
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Comment on agent fees
Fees are correct
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“Given that when I came to Tuffin and Wren with ......”

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Nov 30,2016
Minithumbup
By: 'Marian'
Nov 30,2016
0 people found
this helpful
Given that when I came to Tuffin and Wren with Jon Hughes managing a really challenging situation from a past agent and a new tenancy. Both the tasks in hand I would have considered daunting at best. Jon managed the whole situation quickly, efficiently with ...
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Comment on agent fees
The fees are good, competitively priced.
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“helpful Professional agent friendly, efficient and quick, Listened to my ......”

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Nov 29,2016
Minithumbup
By: 'Tareq'
Nov 29,2016
0 people found
this helpful
helpful Professional agent friendly, efficient and quick, Listened to my requirements and came up with very good options. Jon kept me informed of progress at every step. Thank you John....
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“Professional agent with good manner. Offered a flat appropriate to ......”

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Nov 28,2016
Minithumbup
By: 'Peter'
Nov 28,2016
0 people found
this helpful
Professional agent with good manner. Offered a flat appropriate to our budget and requirements. Worth to recommend. Thank you for a good service....
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“Jon was helpful and friendly, efficient and quick. Tuffin & Wren ......”

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Nov 26,2016
Minithumbup
By: 'Eva'
Nov 26,2016
0 people found
this helpful
Jon was helpful and friendly, efficient and quick. Tuffin & Wren were very supportive of our endeavour to find this lovely and suitable home and to help through the process of referencing, renting and the operational issues of signing over utilities and official papers....
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Comment on agent fees
The fees Tuffin and Wren charges for their good service are very reasonable and in general much lower than the fees of other agencies.
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“Debra and her team were efficient, friendly and proactive.Listened ......”

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Oct 20,2016
Minithumbup
By: 'Buyer'
Oct 20,2016
0 people found
this helpful
Debra and her team were efficient, friendly and proactive. Listened to my requirements and came up with a 'left field' offering with a 'wow' impact. I had asked for two bedroom flat, one for study, with balcony. They offered substantial ground floor conversion of house (...
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Comment on agent fees
N/ a as buyer
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

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Last updated at 10:19 AM 18/08/2017 by Tony Bean

Awards won by Tuffin & Wren, London W7 3QS


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