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    Sophie Baxendale
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    Debra Harridge
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    Leagh Adams
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    Carina Wesley
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    Jon Hughes
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No description for branch.
Tuffin & Wren

72 Greenford AvenueHanwell Ealing, London
Greater London
W7 3QS

020 8840 0993

Dec 02,2016
Minithumbup
By:
Dec 02,2016
0 people found
this helpful
Debra and the team and Tuffin & Wren did an excellent job selling our house. We got an offer above the asking price and exchanged just 3 weeks after we accepted the offer! You can't ask for more than that. After dealing with a couple of estate agents in the area Tuffin & Wren proved to be a league above. Although our experience with small local estate agents has not been good, the team at Tuffin & Wren proved that there really is no need to pay the crazy fees and lengthy contracts th...
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Comment on agent fees
Good. Low fees
Was this helpful? Yes
Dec 01,2016
Minithumbup
By:
Dec 01,2016
0 people found
this helpful
Jon has been very helpfull in all our process to find a new home and he's still very receptive when we need an information or a service from Tuffin & Wren. We are very satisfied with Jon and the rest of the team, they are all very professional !...
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Comment on agent fees
Fees are correct
Was this helpful? Yes
Nov 30,2016
Minithumbup
By:
Nov 30,2016
0 people found
this helpful
Given that when I came to Tuffin and Wren with Jon Hughes managing a really challenging situation from a past agent and a new tenancy. Both the tasks in hand I would have considered daunting at best. Jon managed the whole situation quickly, efficiently with a smooth transition from my previous Agent to Tuffin and Wren and found me excellent tenants. I am not only happy, I wish to express my gratitude to him for doing and amazing job. His high level experience and skills is truly excellent. I w...
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Comment on agent fees
The fees are good, competitively priced.
Was this helpful? Yes
Nov 29,2016
Minithumbup
By:
Nov 29,2016
0 people found
this helpful
helpful Professional agent friendly, efficient and quick, Listened to my requirements and came up with very good options. Jon kept me informed of progress at every step. Thank you John....
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Nov 28,2016
Minithumbup
By:
Nov 28,2016
0 people found
this helpful
Professional agent with good manner. Offered a flat appropriate to our budget and requirements. Worth to recommend. Thank you for a good service....
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Nov 26,2016
Minithumbup
By:
Nov 26,2016
0 people found
this helpful
Jon was helpful and friendly, efficient and quick. Tuffin & Wren were very supportive of our endeavour to find this lovely and suitable home and to help through the process of referencing, renting and the operational issues of signing over utilities and official papers....
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Comment on agent fees
The fees Tuffin and Wren charges for their good service are very reasonable and in general much lower than the fees of other agencies.
Was this helpful? Yes
Oct 20,2016
Minithumbup
By:
Oct 20,2016
0 people found
this helpful
Debra and her team were efficient, friendly and proactive. Listened to my requirements and came up with a 'left field' offering with a 'wow' impact. I had asked for two bedroom flat, one for study, with balcony. They offered substantial ground floor conversion of house (very attractively and comprehensively modernised) with decked south facing garden (so zero maintenance) leading to garden studio fully kitted for use as study)....
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Comment on agent fees
N/ a as buyer
Was this helpful? Yes
Oct 10,2016
Minithumbup
By:
Oct 10,2016
0 people found
this helpful
Thank you so much Debra and Jon for helping us to sell our flat and buy such a beautiful house. We do appreciate your hard work and professional approach you both presented throughout the whole selling/buying process. That was really a pleasure and honour to have you as our Estate Agents. Thank You...
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Comment on agent fees
Good
Was this helpful? Yes
Oct 04,2016
Minithumbup
By:
Oct 04,2016
0 people found
this helpful
Thanks to Debra and Jon for their efforts, very happy with the quick sale and it was my second time selling through you. All the best...
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Comment on agent fees
As expected
Was this helpful? Yes
Sep 30,2016
Minithumbup
By:
Sep 30,2016
0 people found
this helpful
Excellent service from Jon. They found a very good tenant within 48 hours and Jon kept me informed of progress at every step. Would certainly recommend them to anybody looking to let a property....
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Comment on agent fees
Good
Was this helpful? Yes
Sep 20,2016
Minithumbup
By:
Sep 20,2016
0 people found
this helpful
We enlisted Tuffin & Wren to help us find a tenant for our house and whilst we chose a different tenant in the end via another agency I felt compelled to write a review for Tuffin & Wren as they were a pleasure to deal with throughout, worked hard to bring us a selection of very good quality prospective tenants and was always quick to respond to any request. I wouldn't hesitate in using them again. Jon in particular was there every step of the way and is a credit to the company. Thanks...
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Comment on agent fees
Good
Was this helpful? Yes
Aug 19,2016
Minithumbup
By:
Aug 19,2016
0 people found
this helpful
Top marks to Tuffin & Wren and particularly Debra. Keen as mustard throughout, lots of viewings in double quick time, multiple offers and a great sale price secured. Even when an initial purchaser started dithering, another was found instantly removing the stress we would otherwise have had as time really was of the essence. Photos and details looked great. Referred us to a very efficient solicitor too. Tuffin and Wren kept us informed through the entire process. A pleasure to deal with....
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May 19,2016
Minithumbup
By:
May 19,2016
0 people found
this helpful
Debra has been absolutely brilliant in regards to the sale of my property and really knows her stuff especially when it come to Leasehold matters. She has kept me sane over the last few months and I will most certainly be instructing Tuffin & Wren on my next sale....
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Comment on agent fees
Good
Was this helpful? Yes
May 18,2016
Minithumbup
By:
May 18,2016
0 people found
this helpful
We can't speak highly enough of our experience with Debra she helped us every step of the way and went over and above what we expected....
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Comment on agent fees
N/A
Was this helpful? Yes
May 18,2016
Minithumbup
By:
May 18,2016
0 people found
this helpful
We can't speak highly enough of our experience with Debra she helped us every step of the way and went over and above what we expected....
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Comment on agent fees
N/A
Was this helpful? Yes
Apr 26,2016
Minithumbup
By:
Apr 26,2016
0 people found
this helpful
Debra Is a delight! She is the first estate agent that I have met who does not use double talk. She is straight forward and extremely helpful I did not need to second guess or translate her meanings. This meant I was able to make a clear decision easily. Debra's colleague John Hughes Is also very helpful and most friendly in a genuine way. Making the whole business unusually pleasant ! i am happily impressed with them both Kind regards Miranda Liggins...
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Comment on agent fees
N/C as yet
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Apr 22,2016
Minithumbup
By:
Apr 22,2016
0 people found
this helpful
I found a flat to rent for the second time with Tuffin & Wren. We had a really tight timescale for moving into the new flat. Jon did his best to arrange a move in date that suits us and get us in. Strongly recommended....
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Comment on agent fees
Reasonable fees
Was this helpful? Yes
Apr 01,2016
Minithumbup
By:
Apr 01,2016
0 people found
this helpful
A fantastic effort by the team to sell my house. I thought it'd be a tough sell but Debra & Jon found a buyer within a week. There were some fraught times up to exchange/completion but Debra went above and beyond by working on her day off and hectoring both the buyers & their solicitors on my behalf to get us over the line. Thanks so much - I would definitely recommend Tuffin & Wren's services to any prospective sellers....
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Comment on agent fees
The fees were exceptionally good value.
Was this helpful? Yes
Mar 15,2016
Minithumbup
By:
Mar 15,2016
0 people found
this helpful
It is with great pleasure that I am writing this review regarding Tuffin & Wren Agents, Hanwell, London W7. My property was being rented and I had been trying to sell the property with another local agent for quite a while and had just come to the end of an agreed term with them, very disappointed. Debra from Tuffin & Wren contacted me one Saturday afternoon when I was losing all hope with the previous agents and Debra said that she could obtain a higher sales price for my property...
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Nov 06,2015
Minithumbup
By:
Nov 06,2015
0 people found
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Debra found us a quick buyer and made sufficient time to assist in pushing through the chain behind us. Fee was indeed more favourable than other local agents and we were extremely happy with the way Debra and her manager took the time to visit us and talk face to face. Have no hesitation in recommending the team at Tuffin & Wren...
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Comment on agent fees
Very favourable
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Nov 04,2015
Minithumbup
By:
Nov 04,2015
0 people found
this helpful
The team at Tuffin and Wren were efficient and effective in finding me a tenant. They were proactive in helping me arrange for things like Gas Boiler servicing, smoke detectors and carbon monoxide detectors (new legislation). I would thoroughly recommend them to any landlord looking to rent their property out....
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May 18,2015
Minithumbup
By:
May 18,2015
0 people found
this helpful
We have viewed over 60 properties with agents in the West London area and without doubt Debra is the best estate agent we have ever dealt with. Debra is so knowledgable about the local area, she spent an hour with us showing us around Hanwell, it's clear she absolutely loves the area and her passion and enthusiasm is infectious. She listened to what we are after and showed us exactly what we wanted. It's refreshing to meet an estate agent who isn't just chasing numbers but realises such a big pu...
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Mar 23,2015
Minithumbup
By:
Mar 23,2015
0 people found
this helpful
Extremely proficient and helpful. It's not an exageration to say that without T&R we wouldn't have brought our house, or in fact sold our old one. They were over the entire chain and smoothed everything along - especialy Sophie. A very pleasing antitode to other agents and difficult solicitors....
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Feb 10,2015
Minithumbup
By:
Feb 10,2015
0 people found
this helpful
We originally instructed another agent, based in Northfields. They displayed total inertia and seemed very unmotivated, so I got fed up and instructed Tuffin and Wren. I wish we had from the offset, as they'd been recommended to us when we first moved to the area a few years ago. Also, Deborah is a proudly local lady, who knows Hanwell intimately, loves the place and is invested in the area as she has a family here. She is exactly the person to show prospective buyers around because she can answ...
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Comment on agent fees
Fair and Justified.
Was this helpful? Yes
Oct 17,2014
Minithumbup
By:
Oct 17,2014
0 people found
this helpful
I sold my property through Tuffin & Wren, had a buyer with the full asking price within a week. Sophie managed the sale and I also found my new home thought T&W which I am delighted with. Sophie managed both processes with great calm and professionalism and made a stressful time much less so....
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Sep 26,2014
Minithumbup
By:
Sep 26,2014
0 people found
this helpful
After many months of searching and headaches with other agents we viewed a property marketed by Tuffin & Wren Hanwell. We found the professionalism of Sophie and her team refreshing. From the initial point of meeting her at the open day right through to completion she was on hand to answer questions and ensure everything progressed smoothly-even liaising with Tuffin & Wren's Ealing office frequently to speed through the sale of my property. Since moving in Sophie has popped in with fl...
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Sep 21,2014
Minithumbup
By:
Sep 21,2014
1 people found
this helpful
Tuffin and Wren both sold our property for us but we also purchased through them. I was impressed to begin with as when Debra asked what type of property we were looking to purchase she really listened and within a week had found one suiting our needs. we therefore only ever viewed one house :) However the process was very complicated and fraught with problems due to a large chain, but throughout Sophie provided a very personable service and bent over backwards (probably further) to ensure...
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Sep 17,2014
Minithumbup
By:
Sep 17,2014
0 people found
this helpful
We asked about 5 agents around for our initial evaluation, Sophie was the only one to come fully prepared with recent land registry details of properties which had recently sold in our area and the prices they had achieved. We were very impressed and therefore chose to go with Tuffin and Wren. Sophie suggested that we go for an open house day...this appealed to us as we have pets and a small child and keeping the house clean and tidy 24/7 can be tricky. We were extremely pleased with the way the...
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Sep 10,2014
Minithumbup
By:
Sep 10,2014
0 people found
this helpful
Our flat was sold by Tuffin and Wren in one day but we didn't move until 10 months later due to problems further down the chain. When it came near to exchange things started to fall apart and Sophie stepped up and made sure that everything went through ok and on time. She rang around all the people involved in the chain to make sure the sale wasn't going to fall apart. Thanks to her hard work and determination we managed to exchange and complete on time. I would recommend Tuffin and Wren to anyo...
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Jun 18,2014
Minithumbup
By:
Jun 18,2014
0 people found
this helpful
As an Estate Agent myself and also working in the West London area, it would be easy to come on here and not give a good review, however, l found Carina in the lettings dept and the rest of the Tuffin & Wren team to be both helpful from the time l called (we had a viewing arranged for half an hour later) to completion and picking up the keys. There were no hidden costs, the holding deposit took care of the references, tenancy agreement and inventory and was all completed within 3 weeks. We'...
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Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 100% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £299,950
  • Max: £755,000

Letting
  • Min: £0
  • Max: £0



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
7 0 24 1 32 1 19 1 3 0
Sophie Baxendale - upload your photo Sophie Baxendale
34 reviews

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Debra Harridge - upload your photo Debra Harridge
30 reviews

About Debra No description set View full profile
Carina  - upload your photo Carina
11 reviews

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Leagh Adams - no image available Leagh Adams
Administrator/Negotiator
1 reviews

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Carina Wesley - upload your photo Carina Wesley
5 reviews

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Jon Hughes - no image available Jon Hughes
Negotiator
13 reviews

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Bonnie Whitbread - no image available Bonnie Whitbread
Sales negotiator
0 reviews

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Debra  - upload your photo Debra
2 reviews

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John Hughes - upload your photo John Hughes
1 reviews

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Last updated at 9:47 AM 23/05/2016 by allAgents

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Last updated at 9:47 AM 23/05/2016 by allAgents

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