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Tucker Gardner

39 Woollards Lane Great Shelford, Cambridge
Cambridgeshire
CB22 5LZ

Website not available

Properties for Sale
Properties to Rent

Mar 15,2018
Minithumbdown
By: 'Unhappy tenant'
Mar 15,2018
2 people found
this helpful
This is by far the worst letting company I have ever encountered. They are rude and dismissive. Tucker Gardner is utterly incompetent and genuinely does not care about their tenants. They are only out for money and nothing more. I have been trying to have ...
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Comment on agent fees
They are paid for absolutely nothing!!! In three years they have never done anything for me. Never!!! When I need a new key to the gate I was told to just go down the the agency that manages the building myself.
Was this helpful? Yes
Sep 05,2017
Minithumbdown
By: 'Sam'
Sep 05,2017
2 people found
this helpful
Tucker Gardner used to be an excellent agency but sadly it is now appalling. We are landlords and had terrible experiences with them. Experiences with our last tenant could easily be made into a horror story....jail bird, men demanding * and fraudulent attempts to let!! ...
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Comment on agent fees
Probably the same as other agents but by comparison extremely poor service.
Was this helpful? Yes
Dec 17,2014
Minithumbup
By: 'Dan C'
Dec 17,2014
0 people found
this helpful
I've heard some horror stories over the years from friends about various letting agents but my experience with Tucker Gardner this winter has been fantastic. We had an issue with the boiler and the same day we raised the issue they got the engineers out ...
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Was this helpful? Yes
Sep 19,2014
Minithumbdown
By: 'Mungo'
Sep 19,2014
3 people found
this helpful
I never felt that this agency was putting my interests first and it always seemed onerous for them to help me as a landlord. They even got a simple Tenancy Agreement Contract wrong - they cannot event get the basics right and this is coupled ...
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Was this helpful? Yes
By: al
Sep 26, 2014
View all comments (1)
Tucker Gardner have tried to contact the owner of this property to address her complaints but have received no response from her. We have received no complaint of any kind from her. In this instance, Tucker Gardner were not retained as managing agents. We were contracted to find tenants but went far beyond this in order to help the owner. When her tenant left suddenly, Tucker Gardner assisted the owner with all the start of tenancy procedures for a new tenancy free of charge. When she as ...
Jul 05,2013
Minithumbdown
By: 'Unhappy tenants'
Jul 05,2013
6 people found
this helpful
Tucker Gardner in shelford is the worst agent we have ever used. Totally conned. Signed a two year lease and then was told landlord wanted too sell. So our response was ok but we will find something else. We did then we were unable to ...
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What agent could do to change your mind?
Not made the call in the first place, if we were all bound by a legal contract why bother phoning us to say landlord wants too sell???
Attached Files
Was this helpful? Yes
By: TuckerGardner
Nov 29, 2013
View all comments (1)
How terribly unfair to pick out a staff member by name, given that this was a situation entirely of the tenant's own making. Tenancy agreements contain break clauses, which in our case is two months for the landlord and just one month for the tenant (many tenancy agreements make it two months for both so ours is quite lenient). In this instance the tenant wanted to leave without giving any notice and quite rightly was told that they could not do so. They did then serve notice but they then retra ...
Jun 25,2013
Minithumbup
By: 'AndyA'
Jun 25,2013
1 people found
this helpful
Excellent, friendly service throughout. From first contact to arrange viewings right through to completion the staff at Tucker Gardner, and Jo in particular were first class. There were a number of complications elsewhere in the chain, and I\'m certain that it was only Jo\...
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Was this helpful? Yes
Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
25% customers were satisfied with fees 50% accuracy of agent's valuations
Price range of properties reviewed
Sales No data
Letting
  • Min: £0
  • Max: £0



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
0 2 1 2 0 0 1 0 0 0

Fees

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Complaints Procedure

No procedure available.

Awards won by Tucker Gardner, Cambridge CB22 5LZ

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