Tucker Gardner - Great Shelford, Cambridge, CB22

4 reviews 2.8/5 rating
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Tucker Gardner

39 Woollards Lane Great Shelford, Cambridge
Cambridgeshire
CB22 5LZ

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Dec 17,2014
Minithumbup
By:
Dec 17,2014
0 people found
this helpful
I've heard some horror stories over the years from friends about various letting agents but my experience with Tucker Gardner this winter has been fantastic. We had an issue with the boiler and the same day we raised the issue they got the engineers out who identified the problem straight away. Knowing what needed to be done we were worried we'd be left in the lurch but they kept us in the loop the whole time, answered any questions and queries quickly, they got fan heaters out to us f...
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Sep 19,2014
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Sally Munday
By:
Sep 19,2014
2 people found
this helpful
I never felt that this agency was putting my interests first and it always seemed onerous for them to help me as a landlord. They even got a simple Tenancy Agreement Contract wrong - they cannot event get the basics right and this is coupled with a curt and unprofessional sevice. They lost me one month's rent due to their incompetence and then demanded upfront payment for a check out charge- deeply insulting which added insult to injury! STAY AWAY!...
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By: al
Sep 26, 2014
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Tucker Gardner have tried to contact the owner of this property to address her complaints but have received no response from her. We have received no complaint of any kind from her. In this instance, Tucker Gardner were not retained as managing agents. We were contracted to find tenants but went far beyond this in order to help the owner. When her tenant left suddenly, Tucker Gardner assisted the owner with all the start of tenancy procedures for a new tenancy free of charge. When she as ...
Jul 05,2013
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Hannah Khan
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Jul 05,2013
6 people found
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Tucker Gardner in shelford is the worst agent we have ever used. Totally conned. Signed a two year lease and then was told landlord wanted too sell. So our response was ok but we will find something else. We did then we were unable to end the tenancy as they said we were not allowed just to end it!!! Eventually we were told we could give a months notice which we did then it was retracted. We moved out and was held reliable for the rent until new tenant was found. Obviously agent sided with landl...
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What agent could do to change your mind?
Not made the call in the first place, if we were all bound by a legal contract why bother phoning us to say landlord wants too sell???
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By: TuckerGardner
Nov 29, 2013
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How terribly unfair to pick out a staff member by name, given that this was a situation entirely of the tenant's own making. Tenancy agreements contain break clauses, which in our case is two months for the landlord and just one month for the tenant (many tenancy agreements make it two months for both so ours is quite lenient). In this instance the tenant wanted to leave without giving any notice and quite rightly was told that they could not do so. They did then serve notice but they then retra ...
Jun 25,2013
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Jo Nash
By:
Jun 25,2013
1 people found
this helpful
Excellent, friendly service throughout. From first contact to arrange viewings right through to completion the staff at Tucker Gardner, and Jo in particular were first class. There were a number of complications elsewhere in the chain, and I\'m certain that it was only Jo\'s willingness and determination to resolve these that saw the sale through in the end....
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  • Block Management
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Valuation and Fee Performance
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Hannah Khan - upload your photo Hannah Khan
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Jo Nash - upload your photo Jo Nash
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Sally Munday - upload your photo Sally Munday
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Opening hours


  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: Closed
  • Sunday: Closed

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