Cambridge, CB22
2/5, 7 reviews
28% recommended
50% lettings valuation accuracy
25% lettings fee satisfaction
No company information

...left to get your reviews in for the
2021 allAgents Estate & Letting Agents Awards


Opening Hours
Address

Tucker Gardner
48-50 Woollards Lane
Great Shelford,Cambridge
Cambridgeshire
CB22 5LZ
01223 845240

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 50% 25% £750 £1,260
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
2 1 0 3 0 1 0 0 0 0
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
Latest Properties

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“Emails unanswered, telephone messages unanswe......”

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Dec 07,2020
Minithumbdown
By: 'Mr'
Dec 07,2020
2 people found
this helpful
Emails unanswered, telephone messages unanswered, no updates on our impending sale progress (it didn't progress - not even a single viewing despite a much reduced price, even though they told us they had people who would want to view this property). Don't waste your time ...
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“I would give Tucker Gardner less than a star ......”

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Nov 14,2019
Minithumbdown
By: 'I'
Nov 14,2019
5 people found
this helpful
I would give Tucker Gardner less than a star if that were possible. First off, it took forever to get anyone to respond to any problem with the property, no matter how often the problem was reported whether online or through calls. In my second ...
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“Just don't...”

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Apr 20,2018
Minithumbdown
By: 'ZedZed'
Apr 20,2018
6 people found
this helpful
What did they do for their money? End of tenancy and they missed loads of things then tell us how well they've looked after us. Watch tem like hawks, though that'll make you wonder why you're paying for fully managed!...
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Comment on agent fees
Too high
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“Hannah Kahn at the Gt Shelfdord office was extremly helpful ......”

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Jun 30,2015
Minithumbup
By: 'JPT'
Jun 30,2015
0 people found
this helpful
Hannah Kahn at the Gt Shelfdord office was extremly helpful in providing crucial admin data which was needed for a dispute with a tenant. Hannah is extremly prompt and efficient in her communications and no doubt an asset to the wider team....
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“Several major problems with the property I rent with 2 others ......”

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Mar 18,2015
Minithumbdown
By: 'Jules'
Mar 18,2015
0 people found
this helpful
Several major problems with the property I rent with 2 others have taken months to resolve. My impression is that it's either an unwillingness to want to assist us, or incompetence; either way their inaction warrants compensation and is causing damage to the property. One instance ...
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Was this helpful? Yes
By: TuckerGardner
Mar 23, 2015
View all comments (1)
TuckerGardner have spoken with this tenant and explained our position. Unfortunately, we act as custodians of the landlords money and are unable to make any decisions regarding expenditure without his authority. Although the tenant understands our dilemma, we do agree that this is of no help to the tenant and we are continuing to do our very best to get all outstanding issues resolved. ...

“Tucker Gardner provided a professional and prompt service in both ......”

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Oct 28,2014
Minithumbup
By: 'Salway'
Oct 28,2014
3 people found
this helpful
Tucker Gardner provided a professional and prompt service in both letting and managing the let. Sally Munday provided sound advice and managed the team....
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“Awful from day one. When I moved in to my ......”

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May 17,2012
Minithumbdown
By: 'lin'
May 17,2012
5 people found
this helpful
Awful from day one. When I moved in to my unfurnished property my first job was to dispose of a pile of urine-soaked towels left by the last tenant and to practically rewrite their woeful inventory. It was as if they'd never been here. Flat ...
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What agent could do to change your mind?
Return telephone calls. Time frame not important just now, just work on returning them first - small steps. Follow up Record conversations so you know what each of you promised on each occasion Take your responsibility and the impact you have on people's lives seriously Take responsibility for your (MANY) errors - don't shift the blame onto your tradesman. Don't lie about them and don't pretend that you have no control over them. They work for you. Test appliances and fixtures before you let a property - don't expect me to pay to live with the discomfort of your laziness Visit a property before you let it, make sure it is indeed 'unfurnished' and clean.
Attached Filesnbsp;
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By: TuckerGardner
Nov 29, 2013
View all comments (2)
This lady was met by our managing director at the property and her concerns were addressed to the extent that she then sought to remove this review. She provided copies of submissions made to AllAgents but they have failed to remove the review as requested. ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

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Awards won by Tucker Gardner, Cambridge CB22 5LZ


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