Properties Glasgow - Infiniti Properties
  • claim your profile
    Alasdair Bain
  • claim your profile
    Jackie Smith
  • upload your photo
    Emma McLennan
  • claim your profile
    Sarah Mulhern
  • claim your profile
    Nikkie Dunlop
  • claim your profile
    Gillian Reekie
  • upload your photo
    Kitty Higgins
  • upload your photo
    Laura Mowat
  • claim your profile
    Leigh Collins
Full Service head office providing letting, block management, retirement development management, property insurance.
Trinity Factors

209-211 Bruntsfield Place Morningside, Edinburgh
City of Edinburgh
EH10 4DH

0131 447 9911
Website not available

Properties for sale
Properties for rent
Dec 08,2017
Minithumbup
Emma McLennan
By: 'Francisco J. Sanchez'
Dec 08,2017
0 people found
this helpful
Trinity Factors correctly provided us with all the information about our rental flat, as well as the visit to it before renting it. They were very professional at all times and helped us with the preparation of documentation and requirements for the rental. The house is in very good condition and at a very good price in a quiet and familiar area (West Ferryfield). They also quickly solved a problem that we found with the shower and called the technician who changed us the next day. Many special ...
read full review
Comment on agent fees
We thought it was a fair price and conditions.
Was this helpful? Yes
Dec 05,2017
Minithumbup
Emma McLennan
Jackie Smith
By: 'Maria Pena Vela'
Dec 05,2017
1 people found
this helpful
I had a short term lease with Trinity factors and they were really helpful, comprehensive and responsive from the beggining to the end of the tenancy. Just once there was an inconvenient with the emergency service, but first thing the next morning they were on the case and following up every step of the way to ensure my problem was solved. I would go back to trinity factors if I'm in need for another lease or property later on....
read full review
Comment on agent fees
N/A
Was this helpful? Yes
Nov 13,2017
Minithumbup
Jackie Smith
Emma McLennan
By: 'Meghane'
Nov 13,2017
0 people found
this helpful
Agents answer very quickly and are always ready to help their tenants with any problems. I am very satisfied with my tenancy in this agency....
read full review
Was this helpful? Yes
By: Alasdair
Nov 17, 2017
View all comments (1)
Thanks for leaving this positive review. We're very happy that you like our service and your property. ...
Sep 05,2017
Minithumbup
Nikkie Dunlop
By: 'RM'
Sep 05,2017
1 people found
this helpful
Nikkie has done a terrific job of looking after the development. Always responsive and willing to look for solutions to make things work for us out here in East Lothian....
read full review
Comment on agent fees
They are very reasonable
Was this helpful? Yes
By: Trinity Factors
Sep 05, 2017
View all comments (1)
East Lothian is an important part of our business with over 20 sites managed there. Sometimes people are concerned about our ability to deliver a great service at a distance so we appreciate you leaving the review which clearly says we can - and we do. ...
Sep 05,2017
Minithumbup
Jackie Smith
Sarah Mulhern
By: 'Michael & Ann'
Sep 05,2017
1 people found
this helpful
Trinity Factors have managed our flat in Edinburgh for over 20 years, and have provided a great service through all of those years. It was our first home, and thinking we might be back after a year or two, we wanted someone to look after it for us. while we were away. Trinity Factors, and especially Jackie Smith, impressed us with their professional and friendly approach and we were happy to leave it in their capable hands. We made it back for some visits, and they were always very helpful. The...
read full review
Comment on agent fees
The fees are very reasonable for the service they provide, and also the peace of mind knowing that your property is in good hands!
Was this helpful? Yes
By: Trinity Factors
Sep 05, 2017
View all comments (1)
Many thanks for writing this great review. We're delighted that you have been so pleased with our service and have enjoyed looking after your property for more than 20 years while you were out of Scotland.. ...
Aug 30,2017
Minithumbup
By: 'Sarah Mulhern'
Aug 30,2017
0 people found
this helpful
I dealt with Sarah Mulhern she was from the moment I met her at the viewing, knowlegeable , and very helpful, she worked quickly and the deal was done in a matter of hours, great stuff and thank you for your help....
read full review
Was this helpful? Yes
Aug 22,2017
Minithumbup
Nikkie Dunlop
By: 'Ian McGregor'
Aug 22,2017
0 people found
this helpful
I was treasurer to our residents committee for 6 years and worked closely with Nikkie Dunlop during that time. I found her endlessly helpful and cooperative. She has looked after our property assiduously over many years. There are no real criticisms of any part of her work....
read full review
Comment on agent fees
All seem reasonable
Was this helpful? Yes
Aug 18,2017
Minithumbup
Leigh Collins
By: 'Craig Houston-Hayes'
Aug 18,2017
0 people found
this helpful
The Sheriff Court Building in Merchant City in Glasgow is a grade b listed property (residential and commercial) and we are now entering our second year with Trinity Factors. As co-chair , committee member and a resident, I have been delighted with the service provided by this factor but more importantly from the relationship with our building manager Leigh Collins and the service he provides. Leigh is insightful, friendly and has provided clarity, direction and sound advice. He has not only imp...
read full review
Comment on agent fees
see above
Was this helpful? Yes
Aug 15,2017
Minithumbup
Alasdair Bain
Gillian Reekie
By: 'Laura'
Aug 15,2017
1 people found
this helpful
Thanks to Alasdair, Gillian and everyone else at Trinity Factors who helped reinstate my property and the communal areas following a fire in the apartment block. The team was organised, professional and helpful, putting in a lot of time and effort to make sure the whole process went as smoothly as possible....
read full review
Was this helpful? Yes
Aug 14,2017
Minithumbup
Gillian Reekie
By: 'Jonathan Sutton'
Aug 14,2017
0 people found
this helpful
Trinity Factors manage our 176 unit development at Hopetoun Village. From instruction to date they have done an exemplary job. Financial reporting is transparent;debt recovery and action excellent.Their contractors have undertaken a full internal and external redecoration at very reasonable cost and the development looks as good as new (it's 15 years old!). The up-shot is a very well maintained development with properties transacting within days of marketing at well in excess of usual market per...
read full review
Comment on agent fees
Very reasonable and good value.
Was this helpful? Yes
Aug 11,2017
Minithumbup
Gillian Reekie
By: 'L Sneddon'
Aug 11,2017
1 people found
this helpful
I would like to thank Gillian very much for all the hard work she has done organising quotes and chasing up tradesmen to repair the fire damage to the communal stair....
read full review
Comment on agent fees
Good on all the work that has been done
Was this helpful? Yes
By: Trinity Factors
Aug 11, 2017
View all comments (1)
It was so sad that your block experienced this fire; but we did our best to get things ship shape again as quickly as possible, Many thanks for leaving this great review. ...
Aug 11,2017
Minithumbup
By: 'Jim Beechman'
Aug 11,2017
1 people found
this helpful
Excellent service from both of them easy to talk to and pleasant Kept me informed of all things needed to be done...
read full review
Comment on agent fees
Good
Was this helpful? Yes
By: Trinity Factors
Aug 11, 2017
View all comments (1)
We're delighted that you have become a new Client Jim, and that you are so happy with our service. Thank you for leaving this complimentary review ...
Aug 11,2017
Minithumbup
By: 'Edinburgh Landlord'
Aug 11,2017
1 people found
this helpful
Excellent, speedy service from Trinity Factors, Edinburgh. Very impressed by quick turn around. Always very helpful, what ever the query....
read full review
Was this helpful? Yes
Aug 11,2017
Minithumbup
Gillian Reekie
Gillian Reekie
By: 'Maureen Chamberlain'
Aug 11,2017
0 people found
this helpful
Having worked with Gill in running our development for several years I can say I have always found her polite and responsive to the issues raised. She handles complaints sensitively and is always straightforward in her dealings with residents and contractors alike. Her manner and experience makes her an ideal property manager....
read full review
Comment on agent fees
I think they are competitive.
Was this helpful? Yes
Aug 09,2017
Minithumbup
By: 'Jim George'
Aug 09,2017
1 people found
this helpful
Our development transferred to Trinity Factors 18 months ago. We have been very satisfied with their performance since they took over. The principal agent we deal with is Nick Jarvie, who we find very responsive and efficient....
read full review
Comment on agent fees
We find their fees very fair and acceptable for the level of service they provide. They have brought savings to our overall costs since taking over, particularly on buildings insurance
Was this helpful? Yes
Aug 04,2017
Minithumbup
By: 'Anonymous'
Aug 04,2017
1 people found
this helpful
Friendly and professional people. Maintenance on properties is taken care of quickly and with high flexibility when scheduling a visit from the contractors....
read full review
Was this helpful? Yes
Aug 04,2017
Minithumbup
Nikkie Dunlop
By: 'Chairman'
Aug 04,2017
0 people found
this helpful
Trinity have been our Factors for some years and we have been pleased with their service, and promptness of communication....
read full review
Was this helpful? Yes
Aug 03,2017
Minithumbup
Nikkie Dunlop
By: 'Mac'
Aug 03,2017
1 people found
this helpful
Nikkie Dunlop is extremely professional and efficient . Her approach to handling multiple issues is one of calmness and getting the job done in a timely manner....
read full review
Comment on agent fees
Competitive.
Was this helpful? Yes
Aug 03,2017
Minithumbup
Nikkie Dunlop
By: 'Anne Mackenzie'
Aug 03,2017
1 people found
this helpful
Perdrixknowe is a Owner Retirement Complex. Nikkie Dunlop is our Property Manager. She has great knowledge of all aspects of property management at the same time helpful and approachable....
read full review
Was this helpful? Yes
Aug 03,2017
Minithumbup
Nikkie Dunlop
By: 'Joyce'
Aug 03,2017
0 people found
this helpful
I have always found Nikkie to be helpful and prompt in dealing with the problems that arise. She provides good advice to the committee when discussions are needed....
read full review
Comment on agent fees
Very reasonable
Was this helpful? Yes
Aug 02,2017
Minithumbup
Nikkie Dunlop
By: 'L111'
Aug 02,2017
0 people found
this helpful
Nikkie is a very professional individual extremely well versed in Factoring private properties She is a very approachable person willing to assist at all times. She balances all the owners needs in a most impartial and diligent manner. Having experienced 2 other reputable letting agents there is not a patch on how Trinity manage my factoring needs with so much dedication....
read full review
Comment on agent fees
Fees are fair for the excellent service and reporting we receive.
Was this helpful? Yes
Jun 21,2017
Minithumbup
Emma McLennan
By: 'Donald'
Jun 21,2017
1 people found
this helpful
Emma was very helpful, pleasant, and professional. She answered all of our questions quickly and thoroughly, and she was quick to respond to our emails, either by email or phone. We have had no issues with the flat that we've rented so far, but have no doubt that if any do arise, Emma will assist as quickly and efficiently as possible....
read full review
Was this helpful? Yes
Jun 20,2017
Minithumbup
Sarah Mulhern
By: 'Melissa'
Jun 20,2017
2 people found
this helpful
I rented throughTrinity for just over a year, great agency to rent through. No issues or problems with them at all, I would happily rent through them again in the future. They were very quick when I reported any repairs & they always kept me up-to-date with what was happening. When it came to moving out they were very helpful & made the moving out process very quick & easy. Sarah was great, very professional & kept in contact with my constantly. I highly recommend the agency to a...
read full review
Was this helpful? Yes
Jun 15,2017
Minithumbup
Sarah Mulhern
By: 'David'
Jun 15,2017
1 people found
this helpful
Hi, I had my garage broken in to while away on holiday. This was distressing as i thought my motorcycle was stolen. Sarah and her maintenance team got the matter resolved quickly with no fuss or hassle and my garage was secured the next day with a new garage defender. Much appreciated....
read full review
Comment on agent fees
not applicable
Was this helpful? Yes
Jun 07,2017
Minithumbup
By: 'Park'
Jun 07,2017
1 people found
this helpful
The Trinity Lettings Team was always very responsive and professional. Work was carried out rapidly and efficiently. They were very transparent, with a detailed monthly summary of all costs provided. Thorough inspections were performed at regular intervals, and when I spoke to tenants they said that they were also happy with Trinity. I recommend them....
read full review
Comment on agent fees
Fees were very reasonable, slightly less than my previous terrible agency and far superior service.
Was this helpful? Yes
Jun 06,2017
Minithumbup
Jackie Smith
By: 'D.Mac'
Jun 06,2017
1 people found
this helpful
I have been using Trinity on and off since 2007, when I needed to rent my home/ flat for a few years. Jackie was present at the time, she give me clear guidelines and was very supportive in how to take the process forward. She was very reassuring and give excellent advice in how to prepare my flat for rent. What was good to leave and what was best to remove. Once the tenant is in, the team keep regular checks on the property, they communicate on a regular basis, if there any issues . Mont...
read full review
Comment on agent fees
I have no method of comparing the fees , as I have only ever used Trinity, and I guess the fees are fair.
Was this helpful? Yes
Apr 26,2017
Minithumbup
Emma McLennan
By: 'Hannah'
Apr 26,2017
1 people found
this helpful
We have recently moved in to a rented flat with trinity factors and we're delighted with the service we have received! Emma has been friendly, professional and very attentive. The staff are very approachable and keen to help in any way necessary. Everyone in the office was welcoming and things have been dealt with incredibly quickly. Before moving into the property, Emma sent us electronic copies of all the paperwork, including an example lease. Everything was explained clearly but she gave us ...
read full review
Was this helpful? Yes
Apr 20,2017
Minithumbup
Sarah Mulhern
By: 'Katerina'
Apr 20,2017
2 people found
this helpful
Me and my son are very happy with the services that have been offered to us. All of our needs and question have been answered professionaly, with care and kindness. We are extremelly satisfied with everything that has been offered and how problems have been handled....
read full review
Was this helpful? Yes
Apr 18,2017
Minithumbup
Emma McLennan
By: 'Andrew S'
Apr 18,2017
1 people found
this helpful
Emma Aitken was very helpful and professional when arranging a lease on behalf of mother. All of our questions were answered quickly, and clearly. Emma was especially helpful by visiting my mother in her home to sign the lease, as she would have found it very difficult to visit the office. I was very pleased with this level of service to an elderly client....
read full review
Was this helpful? Yes
Apr 04,2017
Minithumbup
Sarah Mulhern
By: 'Alison Girdwood'
Apr 04,2017
1 people found
this helpful
Sarah Mulhern has acted as manager for the letting of my property and has been efficient, pleasant and quick to respond on all aspects of the letting process. I have confidence that issues will be dealt with quickly and effectively....
read full review
Comment on agent fees
Very competitive - compared favourably with other agents
Was this helpful? Yes
Areas covered
  • EH10
  • Edinburgh and the Lothian
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
89% customers were satisfied with fees 47% accuracy of agent's valuations
Price range of properties reviewed
Sales No data
Letting
  • Min: £0
  • Max: £0

RICS ARMA SAL


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
10 0 18 3 0 0 0 0 17 0
Alasdair  Bain Alasdair Bain
Head of Lettings
5 reviews

About Alasdair No description set View full profile
Jackie Smith - upload your photo Jackie Smith
Admin Manager
8 reviews

About Jackie No description set View full profile
Emma  McLennan - no image available Emma McLennan
Lettings Co-ordinator
9 reviews

About Emma No description set View full profile
Sarah Mulhern - upload your photo Sarah Mulhern
7 reviews

About Sarah No description set View full profile
Nikkie Dunlop - upload your photo Nikkie Dunlop
7 reviews

About Nikkie No description set View full profile
Gillian Reekie - upload your photo Gillian Reekie
4 reviews

About Gillian No description set View full profile
Kitty Higgins - no image available Kitty Higgins
0 reviews

About Kitty No description set View full profile
Laura Mowat - no image available Laura Mowat
0 reviews

About Laura No description set View full profile
Leigh Collins - upload your photo Leigh Collins
1 reviews

About Leigh No description set View full profile

Job vacancies

Please see a list of jobs available

Fees

No fees set.
Last updated at 10:41 AM 15/08/2017 by Alasdair Seale

Complaints Procedure

In the first instance, please ask for the property manager,
Last updated at 10:41 AM 15/08/2017 by Alasdair Seale

Awards won by Trinity Factors, Edinburgh EH10 4DH

Branch rankings


Overall

Estate Agents Rankings

Letting Agents Rankings

Opening hours


.

Find the Best Agent to
Buy, Sell or Rent Property