Full Service head office providing letting, block management, retirement development management, property insurance.
Trinity Factors

209-211 Bruntsfield Place Morningside, Edinburgh
City of Edinburgh
EH10 4DH

0131 447 9911
Website not available

Properties for Sale
Properties to Rent

“ Overall a pleasant experience... ”

Jun 13,2018
Minithumbup
By: 'Tabi Gudgeon'
Jun 13,2018
0 people found
this helpful
The experience has be overall pleasant with them always keeping in touch and ready to answer any questions we have to ask....
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Comment on agent fees
all fees are reasonable and your giving enough time and warning in advance to prepare for it.
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“ Experience with Flat Booking with Trinity Factors... ”

May 09,2018
Minithumbup
By: 'IMS'
May 09,2018
1 people found
this helpful
I have had the pleasure of renting my first flat with Trinity Factors and they have done a tremendous job in helping me with the application process, lease signing, and all the way upto the end of my contract they have assisted us in any ...
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“ Friendly and helpful... ”

May 02,2018
Minithumbup
By: 'Sara'
May 02,2018
1 people found
this helpful
So far the experience with trinity factors has been pleasant. Emma is very fast, informative and friendly in her responses. We secured the flat and even after this they are still willing to give us another viewing, which is entirely in our benefit and much ...
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“ Fair fees and excellent services... ”

Apr 04,2018
Minithumbup
By: 'Frank'
Apr 04,2018
0 people found
this helpful
I've been a tenant on one of the properties managed by Trinity for more than 2 years and my experience has been really positive. They are excellent professional, always available to answer any question. Their repair team is precise and quick and every fault is ...
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Comment on agent fees
Fair.
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“ Efficient friendly plumbers!... ”

Mar 15,2018
Minithumbup
By: 'Positive Pete'
Mar 15,2018
0 people found
this helpful
Two different plumbing jobs were identified two days ago - one to do with a wobbly WC and the other a maintenance visit. The first visit was arranged really quickly and the plumber turned up later that day. Professional, friendly and able to fix the ...
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Comment on agent fees
I'm a tenant so have no view or information on the Agent's fees.
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By: Alasdair
Mar 15, 2018
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Hello Pete. I'm delighted that another job has been completed quickly and well - exceeding our customer's expectations. Thanks for leaving this great review. ...
Feb 18,2018
Minithumbup
By: 'Paul'
Feb 18,2018
1 people found
this helpful
I'm happy with the service so far. Our assigned letting agent, Emma, has been friendly and helpful. The property is very nice and well kept, and the majority of repairs and requests have been dealt with in a timely manner. I would use Trinity ...
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By: Alasdair
Feb 19, 2018
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Hello Paul and thanks for leaving this positive review. It's always nice to be praised. ...
Dec 19,2017
Minithumbup
By: 'Rita'
Dec 19,2017
3 people found
this helpful
I had a pleasure of dealing with Sarah, I can't say enough good things about her. She is knowledgeable, approachable, personable, endlessly patient, she made our move very easy. She is the best...
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By: Trinity Factors
Jan 04, 2018
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Many thanks for leaving such a great review after a very positive experience. Delighted that Sarah made your move so comfortable. ...
Dec 08,2017
Minithumbup
By: 'Francisco J. Sanchez'
Dec 08,2017
1 people found
this helpful
Trinity Factors correctly provided us with all the information about our rental flat, as well as the visit to it before renting it. They were very professional at all times and helped us with the preparation of documentation and requirements for the rental. The house ...
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Comment on agent fees
We thought it was a fair price and conditions.
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By: Trinity Factors
Jan 04, 2018
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Many thanks for leaving us this great review Francisco. We're glad you are enjoying staying at West Ferryfield and hope you stay with us for a long time. ...
Dec 05,2017
Minithumbup
By: 'Maria Pena Vela'
Dec 05,2017
2 people found
this helpful
I had a short term lease with Trinity factors and they were really helpful, comprehensive and responsive from the beggining to the end of the tenancy. Just once there was an inconvenient with the emergency service, but first thing the next morning they were on ...
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Comment on agent fees
N/A
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By: Trinity Factors
Jan 04, 2018
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Another great review by a happy tenant. Thank you for leaving this positive review of your experiences with us. ...
Nov 13,2017
Minithumbup
By: 'Meghane'
Nov 13,2017
1 people found
this helpful
Agents answer very quickly and are always ready to help their tenants with any problems. I am very satisfied with my tenancy in this agency....
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By: Alasdair
Nov 17, 2017
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Thanks for leaving this positive review. We're very happy that you like our service and your property. ...
Sep 05,2017
Minithumbup
By: 'RM'
Sep 05,2017
1 people found
this helpful
Nikkie has done a terrific job of looking after the development. Always responsive and willing to look for solutions to make things work for us out here in East Lothian....
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Comment on agent fees
They are very reasonable
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By: Trinity Factors
Sep 05, 2017
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East Lothian is an important part of our business with over 20 sites managed there. Sometimes people are concerned about our ability to deliver a great service at a distance so we appreciate you leaving the review which clearly says we can - and we do. ...
Sep 05,2017
Minithumbup
By: 'Michael & Ann'
Sep 05,2017
1 people found
this helpful
Trinity Factors have managed our flat in Edinburgh for over 20 years, and have provided a great service through all of those years. It was our first home, and thinking we might be back after a year or two, we wanted someone to look after it ...
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Comment on agent fees
The fees are very reasonable for the service they provide, and also the peace of mind knowing that your property is in good hands!
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By: Trinity Factors
Sep 05, 2017
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Many thanks for writing this great review. We're delighted that you have been so pleased with our service and have enjoyed looking after your property for more than 20 years while you were out of Scotland.. ...
Aug 30,2017
Minithumbup
By: 'Sarah Mulhern'
Aug 30,2017
0 people found
this helpful
I dealt with Sarah Mulhern she was from the moment I met her at the viewing, knowlegeable , and very helpful, she worked quickly and the deal was done in a matter of hours, great stuff and thank you for your help....
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Aug 22,2017
Minithumbup
By: 'Ian McGregor'
Aug 22,2017
1 people found
this helpful
I was treasurer to our residents committee for 6 years and worked closely with Nikkie Dunlop during that time. I found her endlessly helpful and cooperative. She has looked after our property assiduously over many years. There are no real criticisms of any part of her ...
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Comment on agent fees
All seem reasonable
Was this helpful? Yes
Aug 18,2017
Minithumbup
By: 'Craig Houston-Hayes'
Aug 18,2017
1 people found
this helpful
The Sheriff Court Building in Merchant City in Glasgow is a grade b listed property (residential and commercial) and we are now entering our second year with Trinity Factors. As co-chair , committee member and a resident, I have been delighted with the service provided by ...
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Comment on agent fees
see above
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Aug 15,2017
Minithumbup
By: 'Laura'
Aug 15,2017
1 people found
this helpful
Thanks to Alasdair, Gillian and everyone else at Trinity Factors who helped reinstate my property and the communal areas following a fire in the apartment block. The team was organised, professional and helpful, putting in a lot of time and effort to make sure the ...
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Aug 14,2017
Minithumbup
By: 'Jonathan Sutton'
Aug 14,2017
1 people found
this helpful
Trinity Factors manage our 176 unit development at Hopetoun Village. From instruction to date they have done an exemplary job. Financial reporting is transparent;debt recovery and action excellent.Their contractors have undertaken a full internal and external redecoration at very reasonable cost and the development ...
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Comment on agent fees
Very reasonable and good value.
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Aug 11,2017
Minithumbup
By: 'L Sneddon'
Aug 11,2017
1 people found
this helpful
I would like to thank Gillian very much for all the hard work she has done organising quotes and chasing up tradesmen to repair the fire damage to the communal stair....
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Comment on agent fees
Good on all the work that has been done
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By: Trinity Factors
Aug 11, 2017
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It was so sad that your block experienced this fire; but we did our best to get things ship shape again as quickly as possible, Many thanks for leaving this great review. ...
Aug 11,2017
Minithumbup
By: 'Jim Beechman'
Aug 11,2017
1 people found
this helpful
Excellent service from both of them easy to talk to and pleasant Kept me informed of all things needed to be done...
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Comment on agent fees
Good
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By: Trinity Factors
Aug 11, 2017
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We're delighted that you have become a new Client Jim, and that you are so happy with our service. Thank you for leaving this complimentary review ...
Aug 11,2017
Minithumbup
By: 'Edinburgh Landlord'
Aug 11,2017
1 people found
this helpful
Excellent, speedy service from Trinity Factors, Edinburgh. Very impressed by quick turn around. Always very helpful, what ever the query....
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Aug 11,2017
Minithumbup
By: 'Maureen Chamberlain'
Aug 11,2017
0 people found
this helpful
Having worked with Gill in running our development for several years I can say I have always found her polite and responsive to the issues raised. She handles complaints sensitively and is always straightforward in her dealings with residents and contractors alike. Her manner and ...
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Comment on agent fees
I think they are competitive.
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Aug 09,2017
Minithumbup
By: 'Jim George'
Aug 09,2017
1 people found
this helpful
Our development transferred to Trinity Factors 18 months ago. We have been very satisfied with their performance since they took over. The principal agent we deal with is Nick Jarvie, who we find very responsive and efficient....
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Comment on agent fees
We find their fees very fair and acceptable for the level of service they provide. They have brought savings to our overall costs since taking over, particularly on buildings insurance
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Aug 04,2017
Minithumbup
By: 'Anonymous'
Aug 04,2017
1 people found
this helpful
Friendly and professional people. Maintenance on properties is taken care of quickly and with high flexibility when scheduling a visit from the contractors....
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Aug 04,2017
Minithumbup
By: 'Chairman'
Aug 04,2017
0 people found
this helpful
Trinity have been our Factors for some years and we have been pleased with their service, and promptness of communication....
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Aug 03,2017
Minithumbup
By: 'Mac'
Aug 03,2017
1 people found
this helpful
Nikkie Dunlop is extremely professional and efficient . Her approach to handling multiple issues is one of calmness and getting the job done in a timely manner....
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Comment on agent fees
Competitive.
Was this helpful? Yes
Aug 03,2017
Minithumbup
By: 'Anne Mackenzie'
Aug 03,2017
1 people found
this helpful
Perdrixknowe is a Owner Retirement Complex. Nikkie Dunlop is our Property Manager. She has great knowledge of all aspects of property management at the same time helpful and approachable....
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Aug 03,2017
Minithumbup
By: 'Joyce'
Aug 03,2017
0 people found
this helpful
I have always found Nikkie to be helpful and prompt in dealing with the problems that arise. She provides good advice to the committee when discussions are needed....
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Comment on agent fees
Very reasonable
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Aug 02,2017
Minithumbup
By: 'L111'
Aug 02,2017
0 people found
this helpful
Nikkie is a very professional individual extremely well versed in Factoring private properties She is a very approachable person willing to assist at all times. She balances all the owners needs in a most impartial and diligent manner. Having experienced 2 other reputable letting agents there ...
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Comment on agent fees
Fees are fair for the excellent service and reporting we receive.
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Jun 21,2017
Minithumbup
By: 'Donald'
Jun 21,2017
1 people found
this helpful
Emma was very helpful, pleasant, and professional. She answered all of our questions quickly and thoroughly, and she was quick to respond to our emails, either by email or phone. We have had no issues with the flat that we've rented so far, but have ...
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Jun 20,2017
Minithumbup
By: 'Melissa'
Jun 20,2017
2 people found
this helpful
I rented throughTrinity for just over a year, great agency to rent through. No issues or problems with them at all, I would happily rent through them again in the future. They were very quick when I reported any repairs & they always kept me ...
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Areas covered
  • EH10
  • Edinburgh and the Lothian
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
91% customers were satisfied with fees 50% accuracy of agent's valuations
Price range of properties reviewed
Sales No data
Letting
  • Min: £0
  • Max: £0

RICS ARMA SAL


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
10 0 25 3 0 0 0 0 17 0

Fees

No fees set.
Last updated at 10:41 AM 15/08/2017 by Alasdair Seale

Complaints Procedure

In the first instance, please ask for the property manager,
Last updated at 10:41 AM 15/08/2017 by Alasdair Seale

Awards won by Trinity Factors, Edinburgh EH10 4DH

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