• Ravi Fatania
    Ravi Fatania
  • James Kamara
    James Kamara
  • Kellie Harris
    Kellie Harris
  • Claudius Boateng
    Claudius Boateng
  • claim your profile
    Sukina Brooks
  • Sophia Adepoju- Maduro
    Sophia Adepoju- Maduro
  • claim your profile
    James Campbell
Operating since the first branch was opened in 1991, Townends has quickly grown to become one of the leading Estate Agents across London, Surrey, Middlesex and Hampshire. Townends is part of the Badger Holdings group of Estate Agents, offering clients complete property solutions. Boasting over 20 branches, our expertise extends across sales, lettings & management, financial services, conveyancing, surveys, plus property refurbishment and maintenance services.
Townends

5-7 Streatleigh Parade, Streatham High Road Streatham, London
Greater London
SW16 1EQ

020 8769 9911

Feb 18,2017
Minithumbdown
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Feb 18,2017
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Failed to answer 5 emails or return calls .Did not arrange viewing of my rental property as discussed .Appalling service and dishonest in his intentions...
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Sep 16,2016
Minithumbup
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Sep 16,2016
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We were very pleased with the service, we received, especially from James and Ravi. They are very friendly, helpful and professional. Excellent service....
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Comment on agent fees
Good
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Jul 13,2016
Minithumbup
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Jul 13,2016
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We were very happy with the service from Townends, especially agent Ryan Anderson. He managed to find us a short term let, a service not offered by many other agents. Ryan was great at sending through appropriate properties and communicated really well with us, answering our queries quickly. He was well informed with information about the property and the landlord....
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Comment on agent fees
In line with other agents
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May 05,2016
Minithumbup
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May 05,2016
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We chose Townends as they were much more enthusiastic about the selling our flat than the others. The team did a great job. Proactive and communicative right from the start, they got the flat sold within 6 weeks and then helped push the exchange of contracts through when the buyer/buyer's solicitors started dragging their feet. We got the price we wanted. Thanks to all, especially Sebastien and Sedat....
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Comment on agent fees
Fees were very fair.
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May 03,2016
Minithumbup
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May 03,2016
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Sedat Kilic was involved directly with my last buy to let property purchase and he was indeed of great help and support through out the whole negotiation process. He's definitely an asset for Town ends Streatham. Always positive, supportive and helpful !!!...
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Apr 14,2016
Minithumbup
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Apr 14,2016
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i had a very good service. so happy for the costumer service that i received. the agent was really friendly and caring about my request....
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Comment on agent fees
good
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Mar 07,2016
Minithumbup
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Mar 07,2016
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Very happy. I was kept up to date on a regular basis. Found a tenant from the first visit. They were also very polite and respected the previous tenants' privacy and only visited the property at the allocated dates and times. Polite and kind at all times. Excellent service. Highly recommend landlords to use Townends....
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Feb 29,2016
Minithumbup
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Feb 29,2016
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A fast and efficient service with questions answered and action taken just as needed. Happy to do business with townends and Ryan again....
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Feb 29,2016
Minithumbup
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Feb 29,2016
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Honestly, it was my first time searching for a propriety in the UK, never the less, London, and to my surprise I was guided all the way through by the best, Roddy Allan, to whom I cannot say thank you enough. I was in a time limit situation and he managed to literally save us and find the perfect not only house but home for us, so I definitely recommend him as a agent and not only a agent, a genuine human being, who not only does his job with passion and care, but cares about people. Thank you R...
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Jan 27,2016
Minithumbup
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Jan 27,2016
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I found Sebastian an active and helpful partner in completing on my property in Clapham. He was realistic with the valuation and also have the knowledge of the the property websites to ensure that my flat gained maximum exposure. The price I received was generous and the time taken to organise this was swift and, therefore, much appreciated. Thank you Sebastian. Textbook job....
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Comment on agent fees
The fees were very reasonable. Worth every penny.
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Jan 20,2016
Minithumbup
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Jan 20,2016
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I reviewed 6x agents locally and chose Townsend on price and personality. Being brutally honest It was a little rocky at first, I was concerned for marketing detail and lack of communication. Sebastian took on my concerns and restored confidence. After three weeks of marketing a sale strategy was proposed of which I didn't have any confidence in but went with following their advice. The hard work and dedication of Sebastian's and his team produced a fantastic and commendable result. I wouldn't h...
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Comment on agent fees
Willing to negotiate and show commitment in costs
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Dec 09,2015
Minithumbup
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Dec 09,2015
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Ryan was really helpful and friendly when helping us find a property. Once we had decided on one he went the extra mile to help us secure the property and now we have a lovely stress free flat! Very happy with Townends and our agent....
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Oct 22,2015
Minithumbup
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Oct 22,2015
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Roddy was really helpful when searching for a rental property. He kept in touch regularly and made sure his colleagues were on hand to help us when he wasn't available. While Roddy was out of the office, Ravi sent through and submitted our offer sheets to the landlord, making the whole process as quick and easy as possible and resulting in us getting the flat we wanted!...
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Comment on agent fees
The fees were pretty standard and as to be expected based on competitors.
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Sep 30,2015
Minithumbup
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Sep 30,2015
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I found that the service from Townends was exceptional. They really pulled out all the stops and ensured that my friends flat received as many viewings as possible. There were other agents involved but Townends were the only agents who were able to get tenants signed up for my friend's flat which I help him to manage. My friend only wishes that we had been in touch with Townends sooner than we did. He tells me that he would be happy for us to use them again. All the staff members who I dealt wit...
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Comment on agent fees
My friend was offered a deal of 6% on the fees and he was very happy with this deal because it made the service (let only) more affordable for him as he ahs a huge mortgage. He hopes that he will be able to get a similar deal in future if the property becomes vacant after the current letting.
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Sep 30,2015
Minithumbup
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Sep 30,2015
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Gurmail is excellent. He really knows his stuff and can explain it clearly. He listens to your issues so that he can help you work through them. We would definitely use him again. He is also a really nice guy!...
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By: DQ-G
Nov 24, 2015
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I had the pleasure of, and it was a pleasure, of having Gurmail sorting out the remortgaging of my apartment. He was clear in his explanations which was great for me as I am bad at finance. He was at all times helpful, professional and honest. I thoroughly trusted him and his advice and wuldnot hesitate to recommend him , in fact i have already recommended him to 2 friends. Thank you Gurmail. ...
Sep 28,2015
Minithumbup
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Sep 28,2015
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The service was very friendly and helpful. The staff were great with issues we came across and this allowed us to obtain the property efficiently. We would definitely recommend and use again....
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Sep 25,2015
Minithumbup
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Sep 25,2015
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Having Gurmail as my mortgage advisor, has been a a very pleasant experience, he is very informative, professional and effecient, making the whole process a lot easier. I would Definately recomend him to anyone....
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Sep 19,2015
Minithumbup
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Sep 19,2015
0 people found
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Ryan was really helpful and informative. When a viewing fell through he quickly arranged other viewings to meet our brief and we found a property quickly. I really appreciated all the paperwork being done electronically and I hope that the future management of the property is as effective as the lettings service....
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Comment on agent fees
As always fees seem a necessary evil but we were able to negotiate.
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Sep 18,2015
Minithumbup
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Sep 18,2015
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Ryan did a fantastic job. He demonstrated an excellent understanding of the lettings market in the area and provided good advice on the potential value of the property. He then quickly secured suitable tenants at the rental value that he had recommended. Ryan was helpful and responsive throughout the letting process. He was very proactive in getting things moving and it all went very smoothly....
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Sep 10,2015
Minithumbup
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Sep 10,2015
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I found Ryan, Ravi and Roddy to be helpful and professional at all times, and I wouldn't hesitate to use them again. They are straightforward and very helpful which is exactly what you want. Many thanks!...
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Sep 09,2015
Minithumbup
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Sep 09,2015
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Great experience with the team at Townends. Ryan helped us through the process of securing the property we wanted quickly. The property wasn't yet on the market which meant we got it at the price we wanted. Ryan was very quick at getting all the information we required and made our life easy during the move, would definately use Townends again to go through this process. We were very happy with the fees and all the communication between us and the Townends office. Highly recommended if you want...
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Aug 28,2015
Minithumbup
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Aug 28,2015
0 people found
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Great experience with Townends. Ryan was our estate agent and was quick to get us in to view a property that was not yet on the market. He acknowledged our situation and price limit with a full understanding. I didn't feel ripped off as I have done with other estate agencies. He explained things thoroughly and was responsive and informative with all our questions. Very helpful and would definitely use again!...
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Comment on agent fees
Not bad in comparison to other Agencies
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Aug 17,2015
Minithumbup
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Aug 17,2015
0 people found
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We had an excellent experience with Townends. The service Ryan provided was brilliant and so helpful. Both Ryan and the team responded quickly to communications and there was always a member of the team on hand to help if Ryan wasn't available. They made the move and transition easy and enjoyable. I would strongly recommend them to anyone renting or buying....
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Aug 13,2015
Minithumbup
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Aug 13,2015
0 people found
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Townends gave good advice and were helpful and supportive right through the process of getting my flat rented out. This included initial advice before I had purchased the flat, then help deciding what to repair/redecorate etc. They marketed the flat and got tenants withint a day of the flat being on the market. Compared to some of the other agents I dealt with I found their approach refreshingly honest and with no nagging or pressure to do things a particular way, and their rates very reasonable...
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Comment on agent fees
Fees very reasonable, especially compared to other agents.
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Aug 12,2015
Minithumbup
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Aug 12,2015
0 people found
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Gurmail has been an amazing and brilliant agent. He helped us looking for the best mortgage rate as we were staircasing. Everything went smooth, there is nothing I can complain about. I can only recommend Gurmail as he has been efficient, quick and he definitely looked to me as an experienced person to trust. Alice&Stefano...
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Jul 31,2015
Minithumbup
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Jul 31,2015
0 people found
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The service from Townends was exceptional. They were simply brilliant from start to finish and I cannot fault them in any way. Would happily recommend them to anyone looking to sell their house....
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Comment on agent fees
Have no problem paying a few when they get asking price
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Jul 28,2015
Minithumbup
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Jul 28,2015
0 people found
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Ryan maintained contact with me (and was thoroughly charming and very affable during over phone conversation) for some months prior to my signing up with Townends to just keep tabs on whatever decision I intended to make about the flat. When eventually I agreed to Let it, he liaised about the initial valuation, photos were, taken of the flat to support marketing ad. Promptly after placing ad, prospective tenants were taken to view and very quickly, a tenancy was agreed. He compromised about my...
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Comment on agent fees
Acceptable.
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Jul 21,2015
Minithumbup
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Jul 21,2015
0 people found
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Gurmail was extremely helpful and thorough when advising us with our mortgage, showing us the various financial options available and interest rates on offer. He was very up front, hard working and always available to assist us with any questions. Gurmail was a great support in assisting us through a very nervous and stressful time by taking the time to explain the proceedings and helping us to find the relevant people to complete the following steps. Thanks again Gurmail....
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Jun 24,2015
Minithumbup
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Jun 24,2015
0 people found
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I highly recommend Gurmail Singh, Senior Area Mortgage Adviser at Dot Financial (part of the Townends group). From day one he was able to explain all the options available to us when we were looking for a mortgage. He put in a lot of effort when modelling the different financial scenarios in terms of interest rates, income vs. expenditure etc. which gave us the confidence to move forward with the purchase. Guramail was also very helpful in terms of putting us in contact with the right people w...
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Jun 07,2015
Minithumbup
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Jun 07,2015
0 people found
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Ryan has principally managed our property but we have also worked wirh Erol and Ravi and the team are very effective in keeping each other up to date with progress with our property. We are very happy with the service which has been provided for us . As the property is not just an investment but an important part of our income we appreciate the proactive and thorough manner the property was marketed when our previous tenants moved out so that the gap between old and new tenants was kept to a ...
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Areas covered
  • SW2
  • SW12
  • SW16
  • SW17
  • SE27
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
93% customers were satisfied with fees 92% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £218,000
  • Max: £700,000

Letting
  • Min: £0
  • Max: £218,000

ARLA TPOS My deposits scheme


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
22 2 37 3 6 0 8 0 5 0
Ravi Fatania Ravi Fatania
Marketing Manager
19 reviews

About Ravi I am Passionate about Property and am looking forward to using my wealth experience to showcase your home in order to secure you your perfect buyer or tenant. View full profile
James Kamara James Kamara
Lettings Negotiator
2 reviews

About James At Townends we are Passionate about Property and I am determined to find your perfect tenant quickly and efficiently. View full profile
Kellie Harris Kellie Harris
Senior Lettings Negotiator
26 reviews

About Kellie At Townends we are Passionate about Property and I am determined to find your perfect tenant quickly and efficiently. View full profile
Claudius Boateng Claudius Boateng
Senior Sales Negotiator
0 reviews

About Claudius At Townends we are Passionate about Property and I am determined your perfect buyer at the best possible price for your property. View full profile
Sukina Brooks Sukina Brooks
Senior Sales Negotiator
5 reviews

About Sukina At Townends we are Passionate about Property and I am determined your perfect buyer at the best possible price for your property. View full profile
Sophia Adepoju- Maduro Sophia Adepoju- Maduro
Sales Negotiator
2 reviews

About Sophia At Townends we are Passionate about Property and I am determined your perfect buyer at the best possible price for your property. View full profile
James Campbell - upload your photo James Campbell
Lettings Manager
0 reviews

About James At Townends we are Passionate about Property and are proud to be able to offer our customers a complete property solution including sales and lettings, mortgages and surveys as well as conveyancing an View full profile

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Last updated at 9:55 AM 22/02/2017 by allAgents

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Last updated at 9:55 AM 22/02/2017 by allAgents

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