• David Whittle
    David Whittle
  • Michael Sharp
    Michael Sharp
  • Ahmed Choudhry
    Ahmed Choudhry
  • Katy Jeffery
    Katy Jeffery
  • Karen Lleras Navarro
    Karen Lleras Navarro
  • Hannah Wheatley
    Hannah Wheatley
  • Sarah Brown
    Sarah Brown
  • upload your photo
    Lee Glome
Welcome to Townends Estate Agents, Staines-upon-Thames. We are a team of friendly, proactive and professional estate agents, determined to secure the best possible price for the properties we sell and let, with a successful track record of finding our clients the perfect buyer or tenant. Areas we cover include, Staines-upon-Thames, Ashford, Bedfont, Feltham, Hampton, Lower Sunbury, Stanwell, Shepperton, Upper Halliford and Wrasbury. Whatever your property needs we offer all our clients a comp Read full description...lete property solution with excellent customer care at the core. Our services include: residential sales, lettings and management, mortgages, conveyancing, surveying and property maintenance. Our ability to listen and really understand your requirements, combined with more than 25 years of in depth experience and local knowledge about Staines-upon-Thames and the surrounding areas, means we’re perfectly placed to sell or let your property.
Townends

142-144 High Street Staines-upon-Thames, Staines
Middlesex
TW18 4AH

01784 455 299
Aug 20,2017
Minithumbdown
By: 'Raki'
Aug 20,2017
0 people found
this helpful
In one line,an awefull service for exhuberant fee. Recently came from abroad and they showed me a property managed by landlord.Until the contracts were signed they were very nice, after that they showed their true color, very arrogant and unfriendly staff. They initially messed up inventory timings and they didnt even have basic professionalism to notify me. When reached at the property on agreed time and called then they didnt even have basic courtesy to appologies and after waiting for some ...
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Comment on agent fees
Its a rip off, fee 750£ for 1 bed flat renting doing literally nothing.
Was this helpful? Yes
Jun 23,2017
Minithumbdown
By: 'Daniel'
Jun 23,2017
0 people found
this helpful
The gave me the keys late. And refused to give any comoensation for it. They also ignored any complains and said they never happened....
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Comment on agent fees
Not worth the service given.
Was this helpful? Yes
Jun 09,2017
Minithumbup
Michael Sharp
Hannah Wheatley
By: 'sbarratt'
Jun 09,2017
0 people found
this helpful
Townends were very helpful during this process, thank you to Michael, Alan and Hannah in the branch for keeping things moving and keeping us updated. We're very happy in our new home!...
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Apr 21,2017
Minithumbup
Katy Jeffery
By: 'Teresa'
Apr 21,2017
0 people found
this helpful
Katy has been absolutely excellent from day one. She has made this a very easy transition, being landlords for the first time. Katy is professional, good time keeper for appointments and a excellent communicator via email and phone. She is an asset to Townends....
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Comment on agent fees
Agents fees were as we had expected
Was this helpful? Yes
Jan 13,2017
Minithumbup
Michael Sharp
By: 'Rob'
Jan 13,2017
0 people found
this helpful
My partner and I have had a great service from Michael from start to finish. He was professional and personal and was very proactive in helping us sell our flat and buy our new home. I would highly recommend using Townends in Staines....
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Comment on agent fees
Reasonable. About par for the course.
Was this helpful? Yes
Jan 11,2017
Minithumbup
Michael Sharp
By: 'Vern'
Jan 11,2017
0 people found
this helpful
Well , where do I start ! Michael Sharp treated my wife and I with his full support from start to the end during our first property purchase . Michael provided us with full transparency, guidance , support , expertise throughout the process which put us at ease and offered further support with liaising with conveyance solicitors . We can't thank Michael enough and if we ever decided to sell our home we would not hesitate to touch base with Michael again . Thank you ! Vern & Kristina...
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Comment on agent fees
Fair .
Was this helpful? Yes
Jan 09,2017
Minithumbup
Michael Sharp
By: 'Chertsey Lane Sale'
Jan 09,2017
0 people found
this helpful
Michael was excellent in selling my flat in Staines. i would highly recommend him if you want a professional service during the sale as he deals with the solicitors throughout the process and keeps you well informed....
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Comment on agent fees
Good
Was this helpful? Yes
Dec 13,2016
Minithumbup
Michael Sharp
Michael Sharp
By: 'matt7o'
Dec 13,2016
0 people found
this helpful
Very pleased with this estate agents,efficient & bent over backwards to make sure the process of selling through to moving was a smooth experience. Would use again with a question of doubt. Thank you once again. Matt...
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Comment on agent fees
All good
Was this helpful? Yes
Nov 04,2016
Minithumbup
Katy Jeffery
By: 'Fisher'
Nov 04,2016
0 people found
this helpful
A very professional agent, avaliable for advice whenever you need it, thorough during viewings and great knowledge during all viewings, great support from first call right through to offer process highly recommended, takes ownership and determine to find what you require based on individual needs....
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Comment on agent fees
Comparable for today's market
Was this helpful? Yes
Sep 08,2016
Minithumbup
Michael Sharp
Nicola Elson
By: 'Phil N'
Sep 08,2016
0 people found
this helpful
I have had close dealings with MIchael Sharp, Nicola Elson and Will Peters over the last year, and I have nothing but praise for their professionalism during that time....
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Jul 29,2016
Minithumbup
Michael Sharp
Nicola Elson
By: 'T.C.'
Jul 29,2016
0 people found
this helpful
I am happy to say that Micheal and Nicola, at the Staines branch, were both professional and prompt during the whole process....
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Jul 01,2016
Minithumbup
Katy Jeffery
By: 'Chloe'
Jul 01,2016
0 people found
this helpful
Katy was very helpful when looking for accommodation. She's friendly but professional. Thanks to Emma we have a lovely apartment which is great location wise and affordable....
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Jun 24,2016
Minithumbup
Katy Jeffery
By: 'Emma'
Jun 24,2016
0 people found
this helpful
Katy was very helpful and responsive and fully understood our requirements. She was great to work with and I would definitely recommend Katy and Townends...
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Jun 20,2016
Minithumbup
Michael Sharp
By: 'S Paul and S Deb'
Jun 20,2016
0 people found
this helpful
We have recently sold our property through Townends. We used Townends earlier for tenancy agreement and they did a very good job. Therefore we trusted them to sell our property. We always preferred large estate agents as they are professionals. It's like you get what you pay for. We must say explicitly, Michael Sharp did an exceptional job for us. Michael is thorough professional, his attention to details are second to none, friendly, honest in advice, understands the pressure sellers go through...
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Comment on agent fees
Good
Was this helpful? Yes
Jun 17,2016
Minithumbup
Katy Jeffery
Katy Jeffery
By: 'Samuel Adeyemi'
Jun 17,2016
0 people found
this helpful
I dealt with Katy from start to finish and she was an absolute pleasure to deal with. There was no stone left unturned and she was fully committed to helping me find the right property. Will be recommending her and townends to my friends and family!...
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Comment on agent fees
Reasonable fees, worth every penny
Was this helpful? Yes
Jun 10,2016
Minithumbup
Michael Sharp
By: 'Mrs & Mr Malhotra'
Jun 10,2016
0 people found
this helpful
As a first time buyers didn't know that buying is so stressful. But Michael help us on every step of the process. Had a bit of difficulty on mortgage side but got through at the end. Overall had a good experience. Definitely buy from them but not the mortgage....
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Comment on agent fees
Good
Was this helpful? Yes
May 23,2016
Minithumbup
Michael Sharp
By: 'Ketan'
May 23,2016
0 people found
this helpful
The Townsend team in Staines did a phenomenal job for us, although all the odd were stacks against us in completing before new stamp duty came into place the Townsend team in particular Michael were on top of it every step of the way. Thanks to this team we completed 1 day ahead of the new stamp duty law and if it weren't for them constantly chasing where there were delays and lost time we surely would have had been caught up in the additional charges. The experience with Michael & team was...
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Comment on agent fees
No agent fees as i was the buyer
Was this helpful? Yes
May 20,2016
Minithumbdown
Michael Sharp
Nicola Elson
By: 'James & Karen New Road'
May 20,2016
0 people found
this helpful
We were initially reluctant to use a larger estate agent chain such as Townends as we feared than being one of many many clients we would not get the attention that a smaller agent could offer. However we should not have worried as the service we received from Michael, Nicola & Harry was second to none. We would therefore not hesitate to recommend Townends to anyone wishing to sell their home....
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What agent could do to change your mind?
Fee were reasonable.
Attached Files
Comment on agent fees
Fee were reasonable.
Was this helpful? Yes
May 19,2016
Minithumbup
Michael Sharp
By: 'Peter Manor Road'
May 19,2016
0 people found
this helpful
Michael was superb and professional from day one. It was a stressful time for the family and Michael took all the pressure away from us. From calling Michael to completion was around 8 weeks, unbelievable. Thank you for your service, we will definitely use your services again. Peter Manor Road Ashford...
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Comment on agent fees
Happy with fee's
Was this helpful? Yes
May 18,2016
Minithumbup
Michael Sharp
Nicola Elson
By: 'zoe'
May 18,2016
0 people found
this helpful
bought flat from town ends and never knew buying is such stressful process, due to not so helpful solicitor. But overall experience with Town ends is very good. Nicola is very helpful and professional throughout. We let town ends fully manage our flat as well. My friend also bought and sold through them. Recommended....
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Was this helpful? Yes
May 04,2016
Minithumbup
Michael Sharp
Nicola Elson
By: 'Areej'
May 04,2016
0 people found
this helpful
Both Nicola and Michael were very professional throughout the buying process. Nicola was very co-operative, friendly and very indulgent in keeping us updated on everything throughout the process. Nicola would go the extra mile to speak to the solicitors at both ends to speed up the process. I highly recommend Townends for anyone looking to buy or sell and we will definately be going back to them for the same....
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Mar 31,2016
Minithumbup
Nicola Elson
By: 'karoona subba'
Mar 31,2016
0 people found
this helpful
Bought a property from townends and the service provided was excellent. Mr Harry was highly professional and a fantastic help for helping me find the right property. Miss Nicola elson on the other hand was very co-operative friendly and very indulgent in keeping me updated on everything throughout the process. She is definitely the best sales agent and an advisor that I have come across. The team were really efficient on answering the queries too. I would highly recommend townends to any looking...
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Was this helpful? Yes
Mar 25,2016
Minithumbup
Michael Sharp
Nicola Elson
By: 'Deep Jobanputra'
Mar 25,2016
1 people found
this helpful
Both Nicola and Michael were tremendous in their efforts in finding the right buyer for my property. They also were very cooperative in making the process from accepting an offer to completing the sale extremely easy....
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Comment on agent fees
Good, for the service they provide well worth it !
Was this helpful? Yes
Mar 18,2016
Minithumbup
Michael Sharp
By: 'Jay'
Mar 18,2016
1 people found
this helpful
Purchased our new home through Townends Staines Branch. Dealt initially with young Harry who was both professional and knowledgable. Later in the process we dealt with Micheal. Again very professional and always available whenever we had a question. Also communication with Micheal was always quick and snappy whether over phone or email - many companies fail to get this basic element of customer service right so well done to the Micheal. I have dealt with Townends in Staines before and overall ha...
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Comment on agent fees
n/a
Was this helpful? Yes
Mar 02,2016
Minithumbup
Michael Sharp
Nicola Elson
By: 'Matthew'
Mar 02,2016
0 people found
this helpful
An absolute pleasure to deal with. Highly professional with a personal and supportive approach. Michael, Nicola and Harry have each worked extremely hard and seemed to have individually taken ownership of all issues as and when required. Michael is a talented individual and certainly dedicated to service with a great team behind him for whom we hold respect, trust and belief. We would like to thank the Staines Townends Branch for everything that they did and achieved on behalf of us as client...
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Comment on agent fees
Good
Was this helpful? Yes
Feb 29,2016
Minithumbup
Michael Sharp
By: 'Happy happy'
Feb 29,2016
0 people found
this helpful
Can't thanks Michael enough. Kept me informed throughout. Thanks to all the other staff that helped us through the process. Only reason I gave 4 starts is because we brought through not sold otherwise it would definitely be 5...
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Comment on agent fees
Nothing bad
Was this helpful? Yes
Feb 29,2016
Minithumbup
Joanna Eden
By: 'ZLevine'
Feb 29,2016
1 people found
this helpful
I have never felt so welcome by an estate agent. From the moment we spoke on the phone Joanna made me feel at ease! She was friendly and professional and showed me so much support during what was such a worrying process for me and made it 100 times easier!...
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Was this helpful? Yes
Feb 13,2016
Minithumbup
Joanna Eden
By: 'Chloe Watson'
Feb 13,2016
0 people found
this helpful
Joanna has been absoloutly AMAZING, she has been non stop trying to help me and been so friendly and helpful, I honestly don't think I can thank her and praise her enough for everything she has done. She's so efficient and does her job so well! Every time I have called up if Joanna hasn't been available the rest of the team have always been friendly happy and helpful as well!...
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Comment on agent fees
Agent fees are agent fee's at the end of the day they need to make an income as well as helping people find somewhere to live, I don't think the price is that bad and the service you recieve is amazing.
Was this helpful? Yes
Feb 05,2016
Minithumbup
Michael Sharp
By: 'GJ'
Feb 05,2016
0 people found
this helpful
Good service throughout the sale of my property, always kept in touch and never gave up, even when our 1st purchaser dropped out at the last moment. Michael was very supportive, and introduced our final purchaser within a week. ....
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Comment on agent fees
Industry standard rates
Was this helpful? Yes
Feb 02,2016
Minithumbup
Joanna Eden
By: 'Mr Gray'
Feb 02,2016
0 people found
this helpful
I had a great experience with Townsend from the very start. Daniel was great when showing me around a rental property, very polite and was able to answer all of my questions about the property on the spot. I then had dealings with Joanna who again was fantastic with helping me secure this rental property. Joanna took all of the stress away by making sure I was kept in the loop either by email or phone through the whole process with her fantastic customer service. This was my first time using a l...
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Was this helpful? Yes
Areas covered
  • TW15
  • TW18
  • TW19
  • SL3
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
93% customers were satisfied with fees 87% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: Β£12,500
  • Max: Β£585,000

Letting
  • Min: Β£0
  • Max: Β£0

ARLA TPOS My deposits scheme


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
24 1 23 5 26 1 25 1 1 2
David Whittle David Whittle
Lettings Manager
18 reviews

About David At Townends we are Passionate about Property and are proud to be able to offer our customers a complete property solution including sales and lettings, mortgages and surveys as well as conveyancing an View full profile
Michael Sharp Michael Sharp
Senior Sales Manager
43 reviews

About Michael At Townends we are Passionate about Property and are proud to be able to offer our customers a complete property solution including sales and lettings, mortgages and surveys as well as conveyancing an View full profile
Ahmed Choudhry Ahmed Choudhry
Senior Mortgage and Protection Adviser
2 reviews

About Ahmed As part of the one of the UK’s largest award winning mortgage brokers, I have extensive experience in offering independent advice across thousands of lenders to find the right mortgage or protection View full profile
Katy Jeffery Katy Jeffery
Lettings Negotiator
10 reviews

About Katy At Townends we are Passionate about Property and I am determined to find your perfect tenant quickly and efficiently. View full profile
Karen Lleras Navarro Karen Lleras Navarro
Branch Co-Ordinator
0 reviews

About Karen Branch Co-ordinators are the heart of every branch. We ensure the smooth running of all branch processes and daily duties as well as acting as a first point of contact for all customers. We ensure the View full profile
Hannah Wheatley Hannah Wheatley
Trainee Sales Negotiator
1 reviews

About Hannah At Townends we are Passionate about Property and I am determined your perfect buyer at the best possible price for your property. View full profile
Sarah Brown Sarah Brown
Branch co-ordinator
0 reviews

About Sarah No description set View full profile
Lee Glome - no image available Lee Glome
Sales Manager
0 reviews

About Lee At Townends we are Passionate about Property and are proud to be able to offer our customers a complete property solution including sales and lettings, mortgages and surveys as well as conveyancing an View full profile

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Last updated at 4:32 PM 13/03/2017 by allAgents

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Last updated at 4:32 PM 13/03/2017 by allAgents

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