• Tom Fitzpatrick
    Tom Fitzpatrick
  • upload your photo
    Mark Bunce
  • upload your photo
    Tom Kerrane
Operating since the first branch was opened in 1991, Townends has quickly grown to become one of the leading Estate Agents across London, Surrey, Middlesex and Hampshire. Townends is part of the Badger Holdings group of Estate Agents, offering clients complete property solutions. Boasting over 20 branches, our expertise extends across sales, lettings & management, financial services, conveyancing, surveys, plus property refurbishment and maintenance services.
Townends

255 - 257 Wimbledon Park Road Southfields, London
Greater London
SW19 6NW

020 8780 0628

Aug 12,2016
Minithumbup
By:
Aug 12,2016
Featured Review
0 people found
this helpful
It took me 11 months to sell my flat so it was not an easy or stress free process but ultimately it all went well. Tom and Dominic were very attentive, kept me informed and Dominic particularly was proactive in moving things forward for me....
read full review
Comment on agent fees
The fees were reasonable.
Was this helpful? Yes
Jun 14,2016
Minithumbup
By:
Jun 14,2016
Featured Review
0 people found
this helpful
I've been using Townends Southfields since 2014 for their letting services and my dealings with them have always been extremely positive. They are not pushy like some other estate agents, just very professional and respectful of their clients. My main point of contact is Sam Miles who is especially polite, efficient and helpful. I would highly recommend using them....
read full review
Comment on agent fees
Very reasonable fees for a great service.
Was this helpful? Yes
Jun 09,2016
Minithumbup
By:
Jun 09,2016
Featured Review
0 people found
this helpful
At first I was slightly worried about selling my flat, as it was my first experience and I had already moved abroad. During my short return to London, I explained my difficult situation to Tim at Townends. He was quick in helping me, Valued my flat, took photos and arranged viewings in a professional manner, Back home, I was kept up-to-date by Dominic and Tim, so I knew how things were progressing. Although sometimes I had to make some hard decisions, I was very happy when the sale finally comp...
read full review
Comment on agent fees
good
Was this helpful? Yes
May 06,2016
Minithumbup
By:
May 06,2016
Featured Review
0 people found
this helpful
Josh is one reliable agent, always ready to help, pro-active and very approachable. His can do attitude always transmits positivity and helps the customer feel comfortable and relaxed even if the whole process of finding a property can be very stressful. By all means, a very efficient agent!...
read full review
Comment on agent fees
Definitely fair
Was this helpful? Yes
Apr 15,2016
Minithumbup
By:
Apr 15,2016
Featured Review
0 people found
this helpful
I found Townends extremely helpful,They helped me find a flat very quickly,one of the first I looked at,the fees etc were all very clear and explained to me,all in all a very pleasant experience....
read full review
Comment on agent fees
good
Was this helpful? Yes
Apr 06,2016
Minithumbup
By:
Apr 06,2016
0 people found
this helpful
Super helpful and quick in helping us find and rent our flat. Would recommend this agency and agent to anyone looking in the area....
read full review
Comment on agent fees
Good
Was this helpful? Yes
Mar 25,2016
Minithumbup
By:
Mar 25,2016
0 people found
this helpful
Very satisfied with the service given by Tim and a number of his associates during the process of selling my mothers house. I was always kept up to date with how things were progressing....
read full review
Comment on agent fees
Good
Was this helpful? Yes
Mar 15,2016
Minithumbup
By:
Mar 15,2016
0 people found
this helpful
since the moment I contacted Josh and Sam, they were extremely helpful, and most importantly very open on the options and the market's movement in the last couple of months, so I could have a better idea on the area I was looking for. During negotiation stages, Josh also provided an excellent service keeping me informed in each stage and helping me through the process So far, it has been an unique experience I wish to maintain in the following stages and time...
read full review
Comment on agent fees
average rated fees, much lower than its competitors and better suited than the ones with similar prices, but terrible service
Was this helpful? Yes
Feb 29,2016
Minithumbup
By:
Feb 29,2016
0 people found
this helpful
With great trepidation, I put my flat on the market just before going to Australia for three months. Tom and Tim at Townends arranged everything--valuing the flat (they were spot on) ensuring the flat was presentable, organising the viewings very efficiently, and describing in detail to me the offers so I could decide which to accept-- Darren took over and kept me fully informed by email and then by phone on my return. I appreciated the personal service. I am very grateful to all at Townends...
read full review
Comment on agent fees
The fees were very reasonable for the service I received
Was this helpful? Yes
Jan 22,2016
Minithumbup
By:
Jan 22,2016
0 people found
this helpful
I would like to thank Josh Everton for his help he was professional, and accurate in his timing and follow up. I had everything on time, and as agreed, on the first place. I would like to thank also Lucinda Bale, she was following up while Josh was in a holiday....
read full review
Comment on agent fees
very good
Was this helpful? Yes
Jan 19,2016
Minithumbup
By:
Jan 19,2016
0 people found
this helpful
Very good, effective letting agency with professional staff and competitive fees. Whole process was handled in an effective and highly profesional way. Highly recommended...
read full review
Comment on agent fees
Reasonable and competitive
Was this helpful? Yes
Jan 13,2016
Minithumbup
By:
Jan 13,2016
0 people found
this helpful
Josh and Sam have both continually and consistently offered an excellent, efficient and professional service with both the management of our properties and their attention to finding new and appropriate tenants....
read full review
Comment on agent fees
Good fees
Was this helpful? Yes
Jan 12,2016
Minithumbup
By:
Jan 12,2016
0 people found
this helpful
From the initial meeting with Sam Miles, to signing the tenancy agreement only a matter of weeks later, the process was an absolute pleasure. Our main dealings were with Josh Everton who was an absolute delight to deal with and very professional and prompt whenever called upon. I would strongly recommend this agency in a very competitive Southfields market....
read full review
Comment on agent fees
Very competitive fees. It was the best rate we were offered.
Was this helpful? Yes
Jan 07,2016
Minithumbup
By:
Jan 07,2016
0 people found
this helpful
The estate agent was personable and made us feel like the house would be a good home. He was also a help in getting us set up to move into the property....
read full review
Was this helpful? Yes
Dec 21,2015
Minithumbup
By:
Dec 21,2015
0 people found
this helpful
After a long and disappointing few months searching for a decent flat to rent to no avail, it was a relief to liaise with Josh at Townends Southfields. He was prompt and professional with viewings, extremely helpful with our paperwork and, more than anything, honest with us. I would certainly recommend his services in the future regarding any lettings....
read full review
Was this helpful? Yes
Dec 09,2015
Minithumbup
By:
Dec 09,2015
0 people found
this helpful
I would like to share my perfect experience that Townends and personally Mr. Sam Miles provided me with. At the time I signed the contract with Townends Sam promised me to find a tenant within a week. I was so impress and I could not believe when he called me just three days after and informed that he already found two perspective tenants. He gave me his pros and cons for both of them and told me exactly what would have been his choice. I can definitely say that he was absolutely right about e...
read full review
Was this helpful? Yes
Nov 24,2015
Minithumbup
By:
Nov 24,2015
0 people found
this helpful
We were renting a flat while still abroad, expected it to be a very difficult process but they were very accommodating to multiple viewings by family members and sorting out the rental agreement quickly and easily, always with a friendly and good attitude....
read full review
Was this helpful? Yes
Nov 24,2015
Minithumbup
By:
Nov 24,2015
0 people found
this helpful
Really appreciated the help given by both Josh and Sam. They were very accommodating and always willing to help out in any way they could. Everything happened really quickly and easily, so if you are looking for a clear and simple way to rent, these two will make your life much easier....
read full review
Was this helpful? Yes
Sep 28,2015
Minithumbup
By:
Sep 28,2015
0 people found
this helpful
Josh showed us the ideal property very quickly. We had a complex approvals situation due to a limited company structure but Josh and Sam persevered, worked with the landlord and got everything done in a timely manner. They had many options should we have run into problems, were impressed with their attitude of getting the job done....
read full review
Was this helpful? Yes
By: Josh Everton
Sep 28, 2015
View all comments (1)
Thank you for your words of encouragement Ken. You know where to find us for help in the future, or just to pop in and say hello! Many thanks.....
Sep 09,2015
Minithumbup
By:
Sep 09,2015
0 people found
this helpful
Great service from both Josh and Sam who found new tenants to replace the ones they found the previous year. I have no hesitation in recommending them to anyone looking to rent or rent out in the Southfields area. Thanks for another efficient job, well done....
read full review
Was this helpful? Yes
Aug 11,2015
Minithumbup
By:
Aug 11,2015
0 people found
this helpful
The agent was super in helping us source a suitable property and then ensure that the deal was completed in what proved to be a difficult purchase process. They worked tirelessly to ease the pain as we as buyers and our sellers each had some specific circumstances that made for a long transaction. This helped ensure everyone understood what was happening and why and helped preserve the chain. Special mention also goes to Maxine Murawski form their central progression team for working hard to ...
read full review
Was this helpful? Yes
Aug 07,2015
Minithumbup
By:
Aug 07,2015
0 people found
this helpful
Adam kept in regular contact: I never had to chase him. He provided really well informed advice in a professional manner. He showed a great deal of integrity dealing with prospective buyers, which as my representative, I appreciated. He also displayed a high degree of emotional intelligence, managing my stress levels and accurately predicting how bidders would behave. Akhil inherited my file when Adam moved on. Eager to please, he was too agreeable; by which I mean that as a client, he ne...
read full review
Comment on agent fees
All agent fees are too high, particularly in London where they are linked to the property value. Fees linked to actual work done would be far more palatable. ‚£x for advertising, ‚£x for valuation, ‚£x for agent visits e.g. I did three property tours myself.
Was this helpful? Yes
Jul 31,2015
Minithumbup
By:
Jul 31,2015
0 people found
this helpful
I found both Sam Miles and Josh Everton to be both personable and very helpful. They both went out of their way to make my first foray into being a Landlady easy and enjoyable. I am going to use them for future lettings,and look forward to working with them....
read full review
Was this helpful? Yes
Jul 08,2015
Minithumbup
By:
Jul 08,2015
0 people found
this helpful
Josh is an absolute pleasure to work with! He always looks very smart, is very polite and professional. I will insist on working with Josh again!!...
read full review
Was this helpful? Yes
Jul 04,2015
Minithumbup
By:
Jul 04,2015
0 people found
this helpful
Akhil Khanna of Townends provided an excellent service through the process of buying my flat in SW17. He was always very polite, efficient and very accommodating. I would recommend him. I was impressed by his first viewing and actually put an offer on the property straight away. I felt it was realistically priced given the location and surroundings. The property needs a complete refurbishment, and Mr Akhil went out of his way in respect of arranging for myself and various contractors to vi...
read full review
Was this helpful? Yes
Jun 30,2015
Minithumbup
By:
Jun 30,2015
0 people found
this helpful
Sam was very professional throughout and helped make the whole experience excellent - well done Sam and thank you! I would be happy to recommend....
read full review
Was this helpful? Yes
May 16,2015
Minithumbup
By:
May 16,2015
0 people found
this helpful
After purchasing the flat through Townends we opted to use Townends to let it out as the purchase process had been so good and the fee's they were offering were very competitive. Added to this the process was going to be seamless as the property was transferred from sales to lettings with no fuss. We completed the property at lunchtime on a Thursday, had several viewings that evening and had tenants in the bag 48 hours later at more or less asking price. Although the tenants haven't moved in ye...
read full review
Was this helpful? Yes
Mar 31,2015
Minithumbup
By:
Mar 31,2015
0 people found
this helpful
Myself and my husband have been very impressed with the exceptional service we have received from Townsends, and especially their agents Sam Miles and Vinoath Selvakumar. We have dealt with a number of agents in the past and both Sam and Vinoath have stood out amongst them, both have always been extremely courteous and most importantly have answered all our questions and kept us up to date with our tenancy agreement from offer to move in. In fact they are the only agents we have used that have a...
read full review
Was this helpful? Yes
Mar 26,2015
Minithumbup
By:
Mar 26,2015
0 people found
this helpful
The house search experience has been fantastic with Townends from the time of showing the property till finalizing the agreeement. Vinnie is one of the best property agent i have come across, extremely professional, helpful, giving enough time to make our decisions, timely following-up on the progress, ensuring everything goes smoothly. Extremely satisfied with the services received so far!...
read full review
Was this helpful? Yes
Mar 23,2015
Minithumbup
By:
Mar 23,2015
0 people found
this helpful
I am very pleased with the service provided by the Southfields branch of Townends. At every step both Vinnie and Sam have been efficient and quick to respond to my questions and concerns. I was impressed how professional and polite they were every single time I have contacted them. Vinnie thoroughly explained the process and costs, and at no point was I left with any unanswered concerns. This is something I very much appreciated as a first time renter. I hugely appreciate all of Vinnie's and ...
read full review
Comment on agent fees
Their fees represented good value for money, I received an excellent service.
Was this helpful? Yes
Mar 13,2015
Minithumbup
By:
Mar 13,2015
0 people found
this helpful
Having used other agents to find tenants for a 4 bedroom house in Southfields, I was very impressed with Townends approach to finding new tenants. Whilst it took slightly longer than I anticipated (partly due to Xmas ?) the support and processing extremely good. Their fees represented good value for money....
read full review
Was this helpful? Yes
Mar 10,2015
Minithumbup
By:
Mar 10,2015
0 people found
this helpful
I kind of knew that the property would be perfect for us just by speaking with Vinnie on the phone before the viewing. He explained it well and made me very keen to view. At the viewing Vinnie was knowledgeable about all aspects of the property and presented himself professionally. Once our offer was accepted, any correspondence with Vinnie afterwards was dealt with promptly. Overall, I am extremely happy with my experience with Townends and especially Vinnie....
read full review
Was this helpful? Yes
Mar 09,2015
Minithumbup
By:
Mar 09,2015
0 people found
this helpful
I am very pleased with my experience as a client of Townends. This is entirely down to the service provided by Vinnie. It is a credit to Vinnie as a negotiator that I was able to secure such a brilliant flat in a superb location, and for the appropriate price. My experience, within the past two to three months, with agents from Foxtons, Dexters, and other high street Estate Agents, had left me feeling dejected and quite convinced that I would never find anything affordable. The day prior to my m...
read full review
Was this helpful? Yes
Mar 09,2015
Minithumbup
By:
Mar 09,2015
0 people found
this helpful
Townends did an excellent job from start to finish. Sam Miles priced the property sensibly but aggressively, Vinnie Selvakumar rented it out to high quality tenants within a week at a level that was 10% above what the other agents had suggested. Lucinda's after sales service was fast, efficient and proactive, she made all the administrative elements of the let run very smoothly. Overall an extremely professional and well co-ordinated outfit....
read full review
Was this helpful? Yes
Mar 06,2015
Minithumbup
By:
Mar 06,2015
0 people found
this helpful
Townends Lettings Agency in Southfields is a very helpful and forward thinking towards tenents. Our experience with Townends was more than good it was exelent. They give professional customer service....
read full review
Comment on agent fees
The agency fees where good value. We are happy with the agency.
Was this helpful? Yes
Areas covered
  • SW18
  • Southfields
  • SW19
  • Wimbledon & surrounding areas
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 94% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £1,775
  • Max: £1,400,000

Letting
  • Min: £0
  • Max: £0



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
9 0 19 0 5 0 2 0 2 0
Tom Fitzpatrick Tom Fitzpatrick
Sales Negotiator
3 reviews

About Tom No description set View full profile
Mark Bunce - no image available Mark Bunce
Sales Manager
0 reviews

About Mark No description set View full profile
Tom Kerrane - no image available Tom Kerrane
Sales Manager
0 reviews

About Tom No description set View full profile

Job vacancies

Please see a list of jobs available

Fees

No fees set.
Last updated at 11:16 AM 19/03/2015 by allAgents

Complaints Procedure

No procedure set.
Last updated at 11:16 AM 19/03/2015 by allAgents

Awards won by Townends, London SW19 6NW

Branch rankings


Overall

Estate Agents Rankings

Letting Agents Rankings

Opening hours



Make an Enquiry



.