• Brett Foulser
    Brett Foulser
  • Kevin Oti-Akenten
    Kevin Oti-Akenten
  • Alpha Gayle
    Alpha Gayle
  • claim your profile
    Shyanne Farquarson
  • Denisha Gayle
    Denisha Gayle
  • Ashley Francis
    Ashley Francis
  • upload your photo
    Lee Glome
  • upload your photo
    Shyanne Farquarson
  • claim your profile
    Robert Daniyan
Welcome to Townends Estate Agents, South Norwood. We are a team of friendly, proactive and professional estate agents, determined to secure the best possible price for the properties we sell and let, with a successful track record of finding our clients the perfect buyer or tenant. Areas we cover include South Norwood, Crystal Palace, Selhurst and Upper Norwood. Whatever your property needs we offer all our clients a complete property solution with excellent customer care at the core. Our ser Read full description...vices include: residential sales, lettings and management, mortgages, conveyancing, surveying and property maintenance. Our ability to listen and really understand your requirements, combined with more than 25 years of in depth experience and local knowledge about South Norwood and the surrounding areas, means we’re perfectly placed to sell or let your property.
Townends

11 High Street South Norwood, London
Greater London
SE25 6EZ

020 8771 8681
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Properties for Sale
Properties to Rent

“ Very happy with the service provided from Robert. Built a rapport with me and made sure the right property was found for me. very happy... ”

Apr 11,2018
Minithumbup
Robert Daniyan
By: 'Made me smile :)'
Apr 11,2018
0 people found
this helpful
Pleased with the service. I have already recommedned Robert to one of my partners friends to rent out a property....
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Comment on agent fees
A bit high but in comparison to rest of the competition I can't complain
Was this helpful? Yes
Jan 12,2018
Minithumbdown
By: 'Incompetent agent'
Jan 12,2018
1 people found
this helpful
This company use underhand tactics to ensure that you do business with them. When it comes to any disputes regarding ongoing fees they totally deny any agreement and harass you for payment. They do not record telephone calls or keep logs of branch visits so ...
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Was this helpful? Yes
Dec 04,2017
Minithumbdown
By: 'Miss Clarke'
Dec 04,2017
0 people found
this helpful
I lived in a 3/4 bed house in SW11 Earlsfield a stones throw from Wimbledon. I was new to the renting game from the tenant side. I saw a place on zoopla & contacted the agent. The agent seemed pleasant & helpful (especially as I'd ...
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Comment on agent fees
DidnÒ€ℒt notice as my bill was £10k upfront.
Was this helpful? Yes
Oct 23,2017
Minithumbdown
By: 'Ms'
Oct 23,2017
2 people found
this helpful
Renting with Townends was the worst mistake of my life. Horrible customer service from landlord and agents, have been waiting months for them to fix issues which have still to be resolved. Never going with Townsend again...
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Comment on agent fees
Stupid amount of money for service received
Was this helpful? Yes
Sep 20,2017
Minithumbup
Shyanne Farquarson
By: 'Vanessa'
Sep 20,2017
0 people found
this helpful
Looking for a property to rent, I finally found the one and had to beat off competition . All throughout the process Shyanne was always positive, friendly and professional. I could not have asked for a better agent to deal with. Shyanne went above and beyond ...
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Comment on agent fees
Good
Was this helpful? Yes
Aug 02,2017
Minithumbup
Ashley Francis
By: 'Happily Ever After In Norwood Junction :)'
Aug 02,2017
0 people found
this helpful
Despite lots of challenging issues during during the purchase of my property Ashley was professional at all times and extremely helpful making the process as stress-free as possible! I would thoroughly recommend using Townsends as they were always on hand to offer advise and ensure ...
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Was this helpful? Yes
Jul 12,2017
Minithumbup
Ashley Francis
By: 'Mr Newton'
Jul 12,2017
0 people found
this helpful
Just sold my house though Townend. I went with them because I got a no-nonsense appraisal from Ashley-Jane Francis, rather than estate agent flattery, which is what I asked for. The house sold quickly and achieved a good price. Comms and support were good from ...
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Comment on agent fees
Market rates
Was this helpful? Yes
Apr 28,2017
Minithumbup
Kevin Oti-Akenten
By: 'Team Bertie'
Apr 28,2017
0 people found
this helpful
Massive thanks to Kevin & Herrine for showing round our prospective buyers. Simon for fantastic photographs and Ashley for her negotiating skills! Selling our flat through you was a pleasure, no stress involved. You've made our dream move possible and I would highly recommend all ...
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Comment on agent fees
Very fair
Was this helpful? Yes
Apr 07,2017
Minithumbup
Alpha Gayle
By: 'Lars'
Apr 07,2017
0 people found
this helpful
We had the funnest day with Herrine and Alpha showing us loads of flats and everything we needed to know about the neighbourhood. It was great as we are new to the area. Thank you!...
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Was this helpful? Yes
Apr 05,2017
Minithumbup
By: 'Lovy & Agnes'
Apr 05,2017
0 people found
this helpful
Simon and his team were very professional in ensuring that the sale process ran smoothly and where a delay was anticipated, he was able to alleviate the problem. He was not only able to find a suitable buyer, but was also able to find a ...
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Comment on agent fees
Competitive
Was this helpful? Yes
Apr 03,2017
Minithumbup
By: 'Esther W'
Apr 03,2017
0 people found
this helpful
Simon Bright is a legend! He is incredibly knowledgeable and experienced, switched-on, professional, insightful, dedicated, whilst at the same time being patient, understanding and reassuring (and just generally lovely). I experienced a series of unfortunate events (to put it mildly) selling my flat, and there ...
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Comment on agent fees
Fantastic value
Was this helpful? Yes
Mar 27,2017
Minithumbup
By: 'Sarah Luker'
Mar 27,2017
0 people found
this helpful
I switched to Townends after a disappoing service from another estate agent and didnt regret it. I recently completed a very long, drawn out flat sale with Simon Bright at South Norwood branch. There were many issues including the discovery of Knotweed, negotiating a new ...
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Comment on agent fees
good - money well spent. They go above and beyond to ensure a sale stays on track.
Was this helpful? Yes
Mar 24,2017
Minithumbup
By: 'S Khaleque'
Mar 24,2017
0 people found
this helpful
For various reasons the sale of my flat took almost a year to complete. During that time I cannot fault the service I received from Simon Bright as my sales agent. He was incredibly patient, courteous, professional, helpful and always put my best interests first. ...
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Comment on agent fees
Reasonable fees
Was this helpful? Yes
Mar 23,2017
Minithumbup
By: 'Juliet'
Mar 23,2017
0 people found
this helpful
Words cannot express the support and expertise received from Simon during a very difficult time for myself and my family. Was kept updated and fully informed during the whole procedure and received a very satisfactory result in the end. For that reason I would recommend ...
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Comment on agent fees
Satisfactory
Was this helpful? Yes
Mar 02,2017
Minithumbup
Kevin Oti-Akenten
By: 'Catriona'
Mar 02,2017
0 people found
this helpful
Kevin was incredibly helpful throughout, keeping me up to date with new properties on the market and showing me everything possible. Nothing seemed like too much trouble and I appreciated his charisma and help from start to finish....
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Was this helpful? Yes
Feb 23,2017
Minithumbup
By: 'Charles K'
Feb 23,2017
1 people found
this helpful
Absolutely brilliant and fantastic customer service from Clint Amfo. We had a few problems (mostly minor but one major) from the onset with the rented property we moved in to just over 2 weeks ago. I immediately reported them all to Clint who then coordinated everything ...
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Comment on agent fees
Good
Was this helpful? Yes
Feb 06,2017
Minithumbup
By: 'Melissa Hopper'
Feb 06,2017
0 people found
this helpful
Dealt with both Clint and Adeel and both were very professional and kept me in the loop with regular updates. The flat took a little longer than expected to rent but due to the Christmas break it wasn't surprising, however I was confident they would ...
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Comment on agent fees
good
Was this helpful? Yes
Feb 01,2017
Minithumbup
By: 'Karen'
Feb 01,2017
0 people found
this helpful
Clint, has been very helpful and supportive through the process. Being able to contact him via WhatsApp really helped as I am not always able to take calls and it meant we could talk outside of regular work hours. Friendly, professional and kept us in ...
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Comment on agent fees
Good
Was this helpful? Yes
Dec 23,2016
Minithumbup
By: 'Vicky'
Dec 23,2016
0 people found
this helpful
After originally instructing another local estate agent to deal with the sale of the property and finding their service sub standard, we switched to Townends and have been continually impressed by the service we have received. Simon supported us long after we received and accepted ...
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Comment on agent fees
Good
Was this helpful? Yes
Dec 02,2016
Minithumbup
By: 'Gavin'
Dec 02,2016
0 people found
this helpful
Adeel offered me a tremendously good service. He was very proactive to find me a property that suited my requirements....
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Comment on agent fees
The fees are reasonable.
Was this helpful? Yes
Nov 22,2016
Minithumbup
By: 'ch'
Nov 22,2016
0 people found
this helpful
Adeel ensured my experience with Townsend was one to remember excellent customer service shown before lettings negotiation was complete and also gave me exceptional after sale service. Honest courteous and has the gift of the gab to add to his brilliant sales approach. Thanks again ...
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Comment on agent fees
a lot compared to previous lettings fees
Was this helpful? Yes
Nov 08,2016
Minithumbup
By: 'Marius Balauta'
Nov 08,2016
1 people found
this helpful
I'm very satisfied with the overall process of making an offer to completion. I found Adeel particularly helpful throughout the whole process and any queries I had were answered quickly and professionally. Thank you Adeel!!!...
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Was this helpful? Yes
Oct 02,2016
Minithumbup
By: 'Emmanuel'
Oct 02,2016
1 people found
this helpful
So good to have such a dedicated person like adeel to help in my such for a good rental property.Thanks so much for your help!!...
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Comment on agent fees
Good
Was this helpful? Yes
Sep 26,2016
Minithumbup
By: 'Adeel'
Sep 26,2016
1 people found
this helpful
I found Adeel to be very courteous and helpful. From the first viewing to moving in he made the whole process very easy and was extremely efficient in keeping us informed. I would recommended his services wholeheartedly to anyone who is involved in a property ...
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Comment on agent fees
Good
Was this helpful? Yes
Sep 21,2016
Minithumbup
By: 'Erick & Sharon'
Sep 21,2016
0 people found
this helpful
Adeel Hayat, is a valued member of your team. He listened to our needs and made time to find properties that fitted our criteria. We had been let down by another agent, so needed someone, when we we found the right abode would help us ...
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Comment on agent fees
In the current market, high but fair.
Was this helpful? Yes
Sep 19,2016
Minithumbup
By: 'Myra Joseph'
Sep 19,2016
1 people found
this helpful
The service provided by Clint and Kellie was tremendous. Nothing was ever too much for Clint and he always answered any quesions I had. He is a true ambassador for Townsend....
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Comment on agent fees
i am happy with the agents fee
Was this helpful? Yes
Sep 12,2016
Minithumbup
By: 'MUZAFFAR SHARIEF'
Sep 12,2016
0 people found
this helpful
HI, I would like to convey my warm regards to adeel hayat, who helps me quite a lot on my search for a property, he handled all my queries professionally, because of his great customer service I finally got the property within 10 days thank you ...
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Comment on agent fees
Good
Was this helpful? Yes
Aug 04,2016
Minithumbup
Sophia Adepoju- Maduro
By: 'Ant'
Aug 04,2016
1 people found
this helpful
Both Sophia and Simon were excellent at learning what we wanted from a property and notifying us as soon as these properties came on the market. Ultimately it was this that meant we were able to put in the first offer on the property we ...
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Was this helpful? Yes
Jul 19,2016
Minithumbup
By: 'Terence'
Jul 19,2016
1 people found
this helpful
First got shown one of the Propeties I'm currently occupying by Adeel who was well presented, respectful and very Professional. He then put in contact with Clint who was also very helpful and Professional. everything was done by the book and at no point was ...
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Comment on agent fees
Good
Was this helpful? Yes
Jul 15,2016
Minithumbup
By: 'Dan B'
Jul 15,2016
1 people found
this helpful
Adeel was very knowledgeable and he helped a lot providing a great selection of property viewings. I would strongly recommend him to anyone who is in the process of renting a new home. I'm very happy with the service provided....
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Was this helpful? Yes
Areas covered
  • SE19
  • SE20
  • SE25
  • SE26
  • SE27
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
94% customers were satisfied with fees 89% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: Β£217,000
  • Max: Β£400,000

Letting
  • Min: Β£0
  • Max: Β£217,000

ARLA TPOS My deposits scheme


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
39 1 49 4 25 0 13 1 5 0
Brett Foulser Brett Foulser
Sales Director
41 reviews

About Brett At Townends Regents, our knowledge, expertise and reputation is there to support you throughout your property transaction. Our continued success is built upon a foundation of trust and understanding; View full profile
Kevin Oti-Akenten Kevin Oti-Akenten
Trainee Sales Negotiator
2 reviews

About Kevin At Townends we are Passionate about Property and I am determined your perfect buyer at the best possible price for your property. View full profile
Alpha Gayle Alpha Gayle
Trainee Sales Negotiator
1 reviews

About Alpha At Townends we are Passionate about Property and I am determined your perfect buyer at the best possible price for your property. View full profile
Shyanne Farquarson Shyanne Farquarson
Lettings Negotiator
0 reviews

About Shyanne At Townends we are Passionate about Property and I am determined to find your perfect tenant quickly and efficiently. View full profile
Denisha Gayle Denisha Gayle
Marketing Manager
0 reviews

About Denisha I am Passionate about Property and am looking forward to using my wealth experience to showcase your home in order to secure you your perfect buyer or tenant. View full profile
Ashley Francis Ashley Francis
Sales Manager
2 reviews

About Ashley At Townends we are Passionate about Property and are proud to be able to offer our customers a complete property solution including sales and lettings, mortgages and surveys as well as conveyancing an View full profile
Lee Glome - no image available Lee Glome
Sales Manager
1 reviews

About Lee At Townends we are Passionate about Property and are proud to be able to offer our customers a complete property solution including sales and lettings, mortgages and surveys as well as conveyancing an View full profile
Shyanne  Farquarson  - no image available Shyanne Farquarson
Lettings Negotiator
1 reviews

About Shyanne At Townends Regents, our knowledge, expertise and reputation is there to support you throughout your property transaction. Our continued success is built upon a foundation of trust and understanding; View full profile
Robert Daniyan - upload your photo Robert Daniyan
1 reviews

About Robert No description set View full profile

Fees

No fees set.
Last updated at 2:30 PM 21/11/2017 by allAgents

Complaints Procedure

No procedure set.
Last updated at 2:30 PM 21/11/2017 by allAgents

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Branch - South Norwood, London, SE25