• Brett Foulser
    Brett Foulser
  • Kevin Oti-Akenten
    Kevin Oti-Akenten
  • Alpha Gayle
    Alpha Gayle
  • claim your profile
    Shyanne Farquarson
  • Denisha Gayle
    Denisha Gayle
  • Ashley Francis
    Ashley Francis
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    Lee Glome
  • upload your photo
    Shyanne Farquarson
Welcome to Townends Estate Agents, South Norwood. We are a team of friendly, proactive and professional estate agents, determined to secure the best possible price for the properties we sell and let, with a successful track record of finding our clients the perfect buyer or tenant. Areas we cover include South Norwood, Crystal Palace, Selhurst and Upper Norwood. Whatever your property needs we offer all our clients a complete property solution with excellent customer care at the core. Our ser Read full description...vices include: residential sales, lettings and management, mortgages, conveyancing, surveying and property maintenance. Our ability to listen and really understand your requirements, combined with more than 25 years of in depth experience and local knowledge about South Norwood and the surrounding areas, means we’re perfectly placed to sell or let your property.
Townends

11 High Street South Norwood, London
Greater London
SE25 6EZ

020 8771 8681


Properties for sale
Properties for rent
Jan 12,2018
Minithumbdown
By: 'Incompetent agent'
Jan 12,2018
0 people found
this helpful
This company use underhand tactics to ensure that you do business with them. When it comes to any disputes regarding ongoing fees they totally deny any agreement and harass you for payment. They do not record telephone calls or keep logs of branch visits so you are unable to confirm what was agreed. They are everything that customers despise about estate agents. Deal with them at your peril...
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Was this helpful? Yes
Dec 04,2017
Minithumbdown
By: 'Miss Clarke'
Dec 04,2017
0 people found
this helpful
I lived in a 3/4 bed house in SW11 Earlsfield a stones throw from Wimbledon. I was new to the renting game from the tenant side. I saw a place on zoopla & contacted the agent. The agent seemed pleasant & helpful (especially as I'd have to pay all rent upfront due to poor credit history.....). She showed me a few places & then I was shown a tiny but seemingly usable one bedroom flat. The agent told me of the 6 month break clause and that I could have those terms (as I was unaware...
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Comment on agent fees
DidnÒ€ℒt notice as my bill was £10k upfront.
Was this helpful? Yes
Oct 23,2017
Minithumbdown
By: 'Ms'
Oct 23,2017
2 people found
this helpful
Renting with Townends was the worst mistake of my life. Horrible customer service from landlord and agents, have been waiting months for them to fix issues which have still to be resolved. Never going with Townsend again...
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Comment on agent fees
Stupid amount of money for service received
Was this helpful? Yes
Sep 20,2017
Minithumbup
Shyanne Farquarson
By: 'Vanessa'
Sep 20,2017
0 people found
this helpful
Looking for a property to rent, I finally found the one and had to beat off competition . All throughout the process Shyanne was always positive, friendly and professional. I could not have asked for a better agent to deal with. Shyanne went above and beyond to make sure everything went smooth. Very happy....
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Comment on agent fees
Good
Was this helpful? Yes
Aug 02,2017
Minithumbup
Ashley Francis
By: 'Happily Ever After In Norwood Junction :)'
Aug 02,2017
0 people found
this helpful
Despite lots of challenging issues during during the purchase of my property Ashley was professional at all times and extremely helpful making the process as stress-free as possible! I would thoroughly recommend using Townsends as they were always on hand to offer advise and ensure the best possible solution for both parties....
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Was this helpful? Yes
Jul 12,2017
Minithumbup
Ashley Francis
By: 'Mr Newton'
Jul 12,2017
0 people found
this helpful
Just sold my house though Townend. I went with them because I got a no-nonsense appraisal from Ashley-Jane Francis, rather than estate agent flattery, which is what I asked for. The house sold quickly and achieved a good price. Comms and support were good from the whole team....
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Comment on agent fees
Market rates
Was this helpful? Yes
Apr 28,2017
Minithumbup
Kevin Oti-Akenten
By: 'Team Bertie'
Apr 28,2017
0 people found
this helpful
Massive thanks to Kevin & Herrine for showing round our prospective buyers. Simon for fantastic photographs and Ashley for her negotiating skills! Selling our flat through you was a pleasure, no stress involved. You've made our dream move possible and I would highly recommend all of you at the South Norwood branch. Thankyou so much!...
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Comment on agent fees
Very fair
Was this helpful? Yes
Apr 07,2017
Minithumbup
Alpha Gayle
By: 'Lars'
Apr 07,2017
0 people found
this helpful
We had the funnest day with Herrine and Alpha showing us loads of flats and everything we needed to know about the neighbourhood. It was great as we are new to the area. Thank you!...
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Was this helpful? Yes
Apr 05,2017
Minithumbup
By: 'Lovy & Agnes'
Apr 05,2017
0 people found
this helpful
Simon and his team were very professional in ensuring that the sale process ran smoothly and where a delay was anticipated, he was able to alleviate the problem. He was not only able to find a suitable buyer, but was also able to find a suitable accommodation for the tenants in the property to move to. I would recommend Townends to anyone wanting to sell, buy or rent....
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Comment on agent fees
Competitive
Was this helpful? Yes
Apr 03,2017
Minithumbup
By: 'Esther W'
Apr 03,2017
0 people found
this helpful
Simon Bright is a legend! He is incredibly knowledgeable and experienced, switched-on, professional, insightful, dedicated, whilst at the same time being patient, understanding and reassuring (and just generally lovely). I experienced a series of unfortunate events (to put it mildly) selling my flat, and there is no one I would rather have had on my side through it all. Forget everything you think you know about estate agents! I cannot recommend Townends highly enough....
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Comment on agent fees
Fantastic value
Was this helpful? Yes
Mar 27,2017
Minithumbup
By: 'Sarah Luker'
Mar 27,2017
0 people found
this helpful
I switched to Townends after a disappoing service from another estate agent and didnt regret it. I recently completed a very long, drawn out flat sale with Simon Bright at South Norwood branch. There were many issues including the discovery of Knotweed, negotiating a new lease, two lazy solicitors and a buyers deposit which took an age to arrive. Simons knowledge, professionalism and positivity made sure everything ran as smoothing as possible despite the process taking around 9 months. I w...
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Comment on agent fees
good - money well spent. They go above and beyond to ensure a sale stays on track.
Was this helpful? Yes
Mar 24,2017
Minithumbup
By: 'S Khaleque'
Mar 24,2017
0 people found
this helpful
For various reasons the sale of my flat took almost a year to complete. During that time I cannot fault the service I received from Simon Bright as my sales agent. He was incredibly patient, courteous, professional, helpful and always put my best interests first. I cannot recommend him highly enough and I will always be grateful for the consistent support I received during what became a very stressful year. Thank you Simon! Excellent, excellent service!...
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Comment on agent fees
Reasonable fees
Was this helpful? Yes
Mar 23,2017
Minithumbup
By: 'Juliet'
Mar 23,2017
0 people found
this helpful
Words cannot express the support and expertise received from Simon during a very difficult time for myself and my family. Was kept updated and fully informed during the whole procedure and received a very satisfactory result in the end. For that reason I would recommend the company and most definitely Mr Bright in the handling of our sales. Thank you so so much....
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Comment on agent fees
Satisfactory
Was this helpful? Yes
Mar 02,2017
Minithumbup
Kevin Oti-Akenten
By: 'Catriona'
Mar 02,2017
0 people found
this helpful
Kevin was incredibly helpful throughout, keeping me up to date with new properties on the market and showing me everything possible. Nothing seemed like too much trouble and I appreciated his charisma and help from start to finish....
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Feb 23,2017
Minithumbup
By: 'Charles K'
Feb 23,2017
1 people found
this helpful
Absolutely brilliant and fantastic customer service from Clint Amfo. We had a few problems (mostly minor but one major) from the onset with the rented property we moved in to just over 2 weeks ago. I immediately reported them all to Clint who then coordinated everything and liaised all our concerns with the landlord. He kept us in the loop with all their responses and prospective solutions. He is a prime example of what Townends' customer service and excellence is all about. And it is no wonder ...
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Comment on agent fees
Good
Was this helpful? Yes
Feb 06,2017
Minithumbup
By: 'Melissa Hopper'
Feb 06,2017
0 people found
this helpful
Dealt with both Clint and Adeel and both were very professional and kept me in the loop with regular updates. The flat took a little longer than expected to rent but due to the Christmas break it wasn't surprising, however I was confident they would find me a good tenant which they did. I would recommend using Townsends in South Norwood....
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Comment on agent fees
good
Was this helpful? Yes
Feb 01,2017
Minithumbup
By: 'Karen'
Feb 01,2017
0 people found
this helpful
Clint, has been very helpful and supportive through the process. Being able to contact him via WhatsApp really helped as I am not always able to take calls and it meant we could talk outside of regular work hours. Friendly, professional and kept us in the loop throughout....
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Comment on agent fees
Good
Was this helpful? Yes
Dec 23,2016
Minithumbup
By: 'Vicky'
Dec 23,2016
0 people found
this helpful
After originally instructing another local estate agent to deal with the sale of the property and finding their service sub standard, we switched to Townends and have been continually impressed by the service we have received. Simon supported us long after we received and accepted a offer to help ensure that the selling/buying process was as quick and snag free as possible and I know our buyers felt exactly the same. Would 100% recommend them to anyone....
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Comment on agent fees
Good
Was this helpful? Yes
Dec 02,2016
Minithumbup
By: 'Gavin'
Dec 02,2016
0 people found
this helpful
Adeel offered me a tremendously good service. He was very proactive to find me a property that suited my requirements....
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Comment on agent fees
The fees are reasonable.
Was this helpful? Yes
Nov 22,2016
Minithumbup
By: 'ch'
Nov 22,2016
0 people found
this helpful
Adeel ensured my experience with Townsend was one to remember excellent customer service shown before lettings negotiation was complete and also gave me exceptional after sale service. Honest courteous and has the gift of the gab to add to his brilliant sales approach. Thanks again Adeel for all your help and keep up the great customer service and hunger within the job role...
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Comment on agent fees
a lot compared to previous lettings fees
Was this helpful? Yes
Nov 08,2016
Minithumbup
By: 'Marius Balauta'
Nov 08,2016
1 people found
this helpful
I'm very satisfied with the overall process of making an offer to completion. I found Adeel particularly helpful throughout the whole process and any queries I had were answered quickly and professionally. Thank you Adeel!!!...
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Was this helpful? Yes
Oct 02,2016
Minithumbup
By: 'Emmanuel'
Oct 02,2016
1 people found
this helpful
So good to have such a dedicated person like adeel to help in my such for a good rental property.Thanks so much for your help!!...
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Comment on agent fees
Good
Was this helpful? Yes
Sep 26,2016
Minithumbup
By: 'Adeel'
Sep 26,2016
1 people found
this helpful
I found Adeel to be very courteous and helpful. From the first viewing to moving in he made the whole process very easy and was extremely efficient in keeping us informed. I would recommended his services wholeheartedly to anyone who is involved in a property search....
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Comment on agent fees
Good
Was this helpful? Yes
Sep 21,2016
Minithumbup
By: 'Erick & Sharon'
Sep 21,2016
0 people found
this helpful
Adeel Hayat, is a valued member of your team. He listened to our needs and made time to find properties that fitted our criteria. We had been let down by another agent, so needed someone, when we we found the right abode would help us secure it. My wife commented that she felt she could trust Adeel to see us through to securing the property. She is a good judge of character! We thank Townends again for your continued help....
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Comment on agent fees
In the current market, high but fair.
Was this helpful? Yes
Sep 19,2016
Minithumbup
By: 'Myra Joseph'
Sep 19,2016
1 people found
this helpful
The service provided by Clint and Kellie was tremendous. Nothing was ever too much for Clint and he always answered any quesions I had. He is a true ambassador for Townsend....
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Comment on agent fees
i am happy with the agents fee
Was this helpful? Yes
Sep 12,2016
Minithumbup
By: 'MUZAFFAR SHARIEF'
Sep 12,2016
0 people found
this helpful
HI, I would like to convey my warm regards to adeel hayat, who helps me quite a lot on my search for a property, he handled all my queries professionally, because of his great customer service I finally got the property within 10 days thank you adeel :)...
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Comment on agent fees
Good
Was this helpful? Yes
Aug 04,2016
Minithumbup
Sophia Adepoju- Maduro
By: 'Ant'
Aug 04,2016
1 people found
this helpful
Both Sophia and Simon were excellent at learning what we wanted from a property and notifying us as soon as these properties came on the market. Ultimately it was this that meant we were able to put in the first offer on the property we ended up buying. We had previously had 3 transactions fall through but Simon did a really great job of negotiating with the vendors on our behalf. They were both quick to reply to correspondence, and flexible with appointments, often changing appointments at ...
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Was this helpful? Yes
Jul 19,2016
Minithumbup
By: 'Terence'
Jul 19,2016
1 people found
this helpful
First got shown one of the Propeties I'm currently occupying by Adeel who was well presented, respectful and very Professional. He then put in contact with Clint who was also very helpful and Professional. everything was done by the book and at no point was I regretting going with Townsend. I highly recommend these people and they made the whole very easy and stress free. Thanks Adeel and Clint for your help....
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Comment on agent fees
Good
Was this helpful? Yes
Jul 15,2016
Minithumbup
By: 'Dan B'
Jul 15,2016
1 people found
this helpful
Adeel was very knowledgeable and he helped a lot providing a great selection of property viewings. I would strongly recommend him to anyone who is in the process of renting a new home. I'm very happy with the service provided....
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Was this helpful? Yes
Jul 06,2016
Minithumbup
By: 'Jonny Thompson'
Jul 06,2016
1 people found
this helpful
I found Adeel to be extremely helpful and knew my sense of urgency so took me to several properties that matched my needs in a short space of time. He kept in contact and was very professional the whole time. I would highly recommend Adeel when looking for a property and I'd like to thank him for his time....
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Was this helpful? Yes
Areas covered
  • SE19
  • SE20
  • SE25
  • SE26
  • SE27
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
94% customers were satisfied with fees 89% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: Β£217,000
  • Max: Β£400,000

Letting
  • Min: Β£0
  • Max: Β£217,000

ARLA TPOS My deposits scheme


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
39 1 48 4 25 0 13 1 5 0
Brett Foulser Brett Foulser
Sales Director
41 reviews

About Brett At Townends Regents, our knowledge, expertise and reputation is there to support you throughout your property transaction. Our continued success is built upon a foundation of trust and understanding; View full profile
Kevin Oti-Akenten Kevin Oti-Akenten
Trainee Sales Negotiator
2 reviews

About Kevin At Townends we are Passionate about Property and I am determined your perfect buyer at the best possible price for your property. View full profile
Alpha Gayle Alpha Gayle
Trainee Sales Negotiator
1 reviews

About Alpha At Townends we are Passionate about Property and I am determined your perfect buyer at the best possible price for your property. View full profile
Shyanne Farquarson Shyanne Farquarson
Lettings Negotiator
0 reviews

About Shyanne At Townends we are Passionate about Property and I am determined to find your perfect tenant quickly and efficiently. View full profile
Denisha Gayle Denisha Gayle
Marketing Manager
0 reviews

About Denisha I am Passionate about Property and am looking forward to using my wealth experience to showcase your home in order to secure you your perfect buyer or tenant. View full profile
Ashley Francis Ashley Francis
Sales Manager
2 reviews

About Ashley At Townends we are Passionate about Property and are proud to be able to offer our customers a complete property solution including sales and lettings, mortgages and surveys as well as conveyancing an View full profile
Lee Glome - no image available Lee Glome
Sales Manager
1 reviews

About Lee At Townends we are Passionate about Property and are proud to be able to offer our customers a complete property solution including sales and lettings, mortgages and surveys as well as conveyancing an View full profile
Shyanne  Farquarson  - no image available Shyanne Farquarson
Lettings Negotiator
1 reviews

About Shyanne At Townends Regents, our knowledge, expertise and reputation is there to support you throughout your property transaction. Our continued success is built upon a foundation of trust and understanding; View full profile

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Last updated at 2:30 PM 21/11/2017 by allAgents

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Last updated at 2:30 PM 21/11/2017 by allAgents

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