• Simon Bright
    Simon Bright
  • Herrine Richards
    Herrine Richards
  • Adeel Hayat
    Adeel Hayat
  • Kevin Oti-Akenten
    Kevin Oti-Akenten
  • Alpha Gayle
    Alpha Gayle
  • Denisha Gayle
    Denisha Gayle
  • Ashley Francis
    Ashley Francis
  • upload your photo
    Lee Glome
Welcome to Townends Estate Agents, South Norwood. We are a team of friendly, proactive and professional estate agents, determined to secure the best possible price for the properties we sell and let, with a successful track record of finding our clients the perfect buyer or tenant. Areas we cover include South Norwood, Crystal Palace, Selhurst and Upper Norwood. Whatever your property needs we offer all our clients a complete property solution with excellent customer care at the core. Our Read full description... services include: residential sales, lettings and management, mortgages, conveyancing, surveying and property maintenance. Our ability to listen and really understand your requirements, combined with more than 25 years of in depth experience and local knowledge about South Norwood and the surrounding areas, means we’re perfectly placed to sell or let your property.
Townends

11 High Street South Norwood, London
Greater London
SE25 6EZ

020 8771 8681
Apr 28,2017
Minithumbup
Kevin Oti-Akenten
Herrine Richards
By:
Apr 28,2017
0 people found
this helpful
Massive thanks to Kevin & Herrine for showing round our prospective buyers. Simon for fantastic photographs and Ashley for her negotiating skills! Selling our flat through you was a pleasure, no stress involved. You've made our dream move possible and I would highly recommend all of you at the South Norwood branch. Thankyou so much!...
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Comment on agent fees
Very fair
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Apr 07,2017
Minithumbup
Herrine Richards
Alpha Gayle
By:
Apr 07,2017
0 people found
this helpful
We had the funnest day with Herrine and Alpha showing us loads of flats and everything we needed to know about the neighbourhood. It was great as we are new to the area. Thank you!...
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Apr 05,2017
Minithumbup
Simon Bright
Herrine Richards
By:
Apr 05,2017
0 people found
this helpful
Simon and his team were very professional in ensuring that the sale process ran smoothly and where a delay was anticipated, he was able to alleviate the problem. He was not only able to find a suitable buyer, but was also able to find a suitable accommodation for the tenants in the property to move to. I would recommend Townends to anyone wanting to sell, buy or rent....
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Comment on agent fees
Competitive
Was this helpful? Yes
Apr 03,2017
Minithumbup
Simon Bright
By:
Apr 03,2017
0 people found
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Simon Bright is a legend! He is incredibly knowledgeable and experienced, switched-on, professional, insightful, dedicated, whilst at the same time being patient, understanding and reassuring (and just generally lovely). I experienced a series of unfortunate events (to put it mildly) selling my flat, and there is no one I would rather have had on my side through it all. Forget everything you think you know about estate agents! I cannot recommend Townends highly enough....
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Comment on agent fees
Fantastic value
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Mar 27,2017
Minithumbup
Simon Bright
By:
Mar 27,2017
0 people found
this helpful
I switched to Townends after a disappoing service from another estate agent and didnt regret it. I recently completed a very long, drawn out flat sale with Simon Bright at South Norwood branch. There were many issues including the discovery of Knotweed, negotiating a new lease, two lazy solicitors and a buyers deposit which took an age to arrive. Simons knowledge, professionalism and positivity made sure everything ran as smoothing as possible despite the process taking around 9 months. I w...
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Comment on agent fees
good - money well spent. They go above and beyond to ensure a sale stays on track.
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Mar 24,2017
Minithumbup
Simon Bright
By:
Mar 24,2017
0 people found
this helpful
For various reasons the sale of my flat took almost a year to complete. During that time I cannot fault the service I received from Simon Bright as my sales agent. He was incredibly patient, courteous, professional, helpful and always put my best interests first. I cannot recommend him highly enough and I will always be grateful for the consistent support I received during what became a very stressful year. Thank you Simon! Excellent, excellent service!...
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Comment on agent fees
Reasonable fees
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Mar 23,2017
Minithumbup
Simon Bright
By:
Mar 23,2017
0 people found
this helpful
Words cannot express the support and expertise received from Simon during a very difficult time for myself and my family. Was kept updated and fully informed during the whole procedure and received a very satisfactory result in the end. For that reason I would recommend the company and most definitely Mr Bright in the handling of our sales. Thank you so so much....
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Comment on agent fees
Satisfactory
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Mar 02,2017
Minithumbup
Kevin Oti-Akenten
By:
Mar 02,2017
0 people found
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Kevin was incredibly helpful throughout, keeping me up to date with new properties on the market and showing me everything possible. Nothing seemed like too much trouble and I appreciated his charisma and help from start to finish....
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Feb 23,2017
Minithumbup
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Feb 23,2017
0 people found
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Absolutely brilliant and fantastic customer service from Clint Amfo. We had a few problems (mostly minor but one major) from the onset with the rented property we moved in to just over 2 weeks ago. I immediately reported them all to Clint who then coordinated everything and liaised all our concerns with the landlord. He kept us in the loop with all their responses and prospective solutions. He is a prime example of what Townends' customer service and excellence is all about. And it is no wonder ...
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Comment on agent fees
Good
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Feb 06,2017
Minithumbup
Adeel Hayat
By:
Feb 06,2017
0 people found
this helpful
Dealt with both Clint and Adeel and both were very professional and kept me in the loop with regular updates. The flat took a little longer than expected to rent but due to the Christmas break it wasn't surprising, however I was confident they would find me a good tenant which they did. I would recommend using Townsends in South Norwood....
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Comment on agent fees
good
Was this helpful? Yes
Feb 01,2017
Minithumbup
By:
Feb 01,2017
0 people found
this helpful
Clint, has been very helpful and supportive through the process. Being able to contact him via WhatsApp really helped as I am not always able to take calls and it meant we could talk outside of regular work hours. Friendly, professional and kept us in the loop throughout....
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Comment on agent fees
Good
Was this helpful? Yes
Dec 23,2016
Minithumbup
Simon Bright
Herrine Richards
By:
Dec 23,2016
0 people found
this helpful
After originally instructing another local estate agent to deal with the sale of the property and finding their service sub standard, we switched to Townends and have been continually impressed by the service we have received. Simon supported us long after we received and accepted a offer to help ensure that the selling/buying process was as quick and snag free as possible and I know our buyers felt exactly the same. Would 100% recommend them to anyone....
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Comment on agent fees
Good
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Dec 02,2016
Minithumbup
By:
Dec 02,2016
0 people found
this helpful
Adeel offered me a tremendously good service. He was very proactive to find me a property that suited my requirements....
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Comment on agent fees
The fees are reasonable.
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Nov 22,2016
Minithumbup
Adeel Hayat
By:
Nov 22,2016
0 people found
this helpful
Adeel ensured my experience with Townsend was one to remember excellent customer service shown before lettings negotiation was complete and also gave me exceptional after sale service. Honest courteous and has the gift of the gab to add to his brilliant sales approach. Thanks again Adeel for all your help and keep up the great customer service and hunger within the job role...
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Comment on agent fees
a lot compared to previous lettings fees
Was this helpful? Yes
Nov 08,2016
Minithumbup
Adeel Hayat
By:
Nov 08,2016
1 people found
this helpful
I'm very satisfied with the overall process of making an offer to completion. I found Adeel particularly helpful throughout the whole process and any queries I had were answered quickly and professionally. Thank you Adeel!!!...
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Oct 02,2016
Minithumbup
Adeel Hayat
Adeel Hayat
By:
Oct 02,2016
1 people found
this helpful
So good to have such a dedicated person like adeel to help in my such for a good rental property.Thanks so much for your help!!...
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Comment on agent fees
Good
Was this helpful? Yes
Sep 26,2016
Minithumbup
Adeel Hayat
By:
Sep 26,2016
1 people found
this helpful
I found Adeel to be very courteous and helpful. From the first viewing to moving in he made the whole process very easy and was extremely efficient in keeping us informed. I would recommended his services wholeheartedly to anyone who is involved in a property search....
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Comment on agent fees
Good
Was this helpful? Yes
Sep 21,2016
Minithumbup
Adeel Hayat
By:
Sep 21,2016
0 people found
this helpful
Adeel Hayat, is a valued member of your team. He listened to our needs and made time to find properties that fitted our criteria. We had been let down by another agent, so needed someone, when we we found the right abode would help us secure it. My wife commented that she felt she could trust Adeel to see us through to securing the property. She is a good judge of character! We thank Townends again for your continued help....
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Comment on agent fees
In the current market, high but fair.
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Sep 19,2016
Minithumbup
Kellie Harris
By:
Sep 19,2016
1 people found
this helpful
The service provided by Clint and Kellie was tremendous. Nothing was ever too much for Clint and he always answered any quesions I had. He is a true ambassador for Townsend....
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Comment on agent fees
i am happy with the agents fee
Was this helpful? Yes
Sep 12,2016
Minithumbup
Adeel Hayat
Adeel Hayat
By:
Sep 12,2016
0 people found
this helpful
HI, I would like to convey my warm regards to adeel hayat, who helps me quite a lot on my search for a property, he handled all my queries professionally, because of his great customer service I finally got the property within 10 days thank you adeel :)...
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Comment on agent fees
Good
Was this helpful? Yes
Aug 04,2016
Minithumbup
Simon Bright
Sophia Adepoju- Maduro
By:
Aug 04,2016
1 people found
this helpful
Both Sophia and Simon were excellent at learning what we wanted from a property and notifying us as soon as these properties came on the market. Ultimately it was this that meant we were able to put in the first offer on the property we ended up buying. We had previously had 3 transactions fall through but Simon did a really great job of negotiating with the vendors on our behalf. They were both quick to reply to correspondence, and flexible with appointments, often changing appointments at ...
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Jul 19,2016
Minithumbup
Adeel Hayat
By:
Jul 19,2016
1 people found
this helpful
First got shown one of the Propeties I'm currently occupying by Adeel who was well presented, respectful and very Professional. He then put in contact with Clint who was also very helpful and Professional. everything was done by the book and at no point was I regretting going with Townsend. I highly recommend these people and they made the whole very easy and stress free. Thanks Adeel and Clint for your help....
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Comment on agent fees
Good
Was this helpful? Yes
Jul 15,2016
Minithumbup
Adeel Hayat
By:
Jul 15,2016
1 people found
this helpful
Adeel was very knowledgeable and he helped a lot providing a great selection of property viewings. I would strongly recommend him to anyone who is in the process of renting a new home. I'm very happy with the service provided....
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Jul 06,2016
Minithumbup
Adeel Hayat
By:
Jul 06,2016
1 people found
this helpful
I found Adeel to be extremely helpful and knew my sense of urgency so took me to several properties that matched my needs in a short space of time. He kept in contact and was very professional the whole time. I would highly recommend Adeel when looking for a property and I'd like to thank him for his time....
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Was this helpful? Yes
Jun 01,2016
Minithumbup
Kellie Harris
By:
Jun 01,2016
1 people found
this helpful
Excellent service , Kellie was very helpful , understanding and always did her max to sort out things as fast and efficient as possible .. Well done and thank you so much Kellie...
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Comment on agent fees
Good fees and agent made my budget affordable
Was this helpful? Yes
May 18,2016
Minithumbup
Kellie Harris
By:
May 18,2016
1 people found
this helpful
Great team who work very hard to find a tenant. Keeping you up to date and deliver a first class service. Thanks...
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Comment on agent fees
Good
Was this helpful? Yes
May 18,2016
Minithumbup
Kellie Harris
By:
May 18,2016
2 people found
this helpful
I recently bought a property in Thornton Heath. I asked Towends to manage the letting for me and have been very impressed with the professionalism and efficiency of Clint Amfo who is the Lettings Manager who has been managing my letting. He is very pleasant to talk to and It is no problem to get a quick reply from him by phone or by email which is a great peace of mind and I look forward to working with him and his team for the many years to come. I also found Kellie Harris to be very profession...
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Comment on agent fees
Reasonable fees for managing the property
Was this helpful? Yes
May 11,2016
Minithumbup
Kellie Harris
By:
May 11,2016
1 people found
this helpful
Kellie was fantastic throughout the letting process – she is a very good communicator, kept me regularly updated and was very responsive both over the phone and email. She is efficient as well as polite and courteous....
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May 10,2016
Minithumbup
Kellie Harris
By:
May 10,2016
1 people found
this helpful
Kellie Harris has been great throughout the process of the letting of my flat in Thornton Heath. 100% recommended as a letting agent in the area....
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Was this helpful? Yes
May 02,2016
Minithumbup
Sophia Adepoju- Maduro
Simon Bright
By:
May 02,2016
1 people found
this helpful
Sophia guided us through a number of house viewings. She's well informed about the market which was valuable for us & able to help us with all our questions about the properties we viewed. She's been great at finding out the answers to our questions. She's always easily contactable and gets back to us quickly which has kept everything ticking over. Simon really guided us through the whole sales process. Simon has a huge amount of experience of sale in the area, which was very beneficial t...
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Was this helpful? Yes
Areas covered
  • SE19
  • SE20
  • SE25
  • SE26
  • SE27
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
97% customers were satisfied with fees 91% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: Β£217,000
  • Max: Β£392,000

Letting
  • Min: Β£0
  • Max: Β£217,000

ARLA TPOS My deposits scheme


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
39 0 47 2 24 0 12 1 5 0
Simon Bright Simon Bright
Local Director
32 reviews

About Simon No description set View full profile
Herrine Richards Herrine Richards
Client Manager
18 reviews

About Herrine I am Passionate about Property; I will ensure your customer experience with Townends is as it should be. I will provide on-going support and guidance and about the sale or let of your property. View full profile
Adeel Hayat Adeel Hayat
Lettings Negotiator
10 reviews

About Adeel At Townends we are Passionate about Property and I am determined to find your perfect tenant quickly and efficiently. View full profile
Kevin Oti-Akenten Kevin Oti-Akenten
Trainee Sales Negotiator
2 reviews

About Kevin At Townends we are Passionate about Property and I am determined your perfect buyer at the best possible price for your property. View full profile
Alpha Gayle Alpha Gayle
Trainee Sales Negotiator
1 reviews

About Alpha At Townends we are Passionate about Property and I am determined your perfect buyer at the best possible price for your property. View full profile
Denisha Gayle Denisha Gayle
Marketing Manager
0 reviews

About Denisha I am Passionate about Property and am looking forward to using my wealth experience to showcase your home in order to secure you your perfect buyer or tenant. View full profile
Ashley Francis Ashley Francis
Sales Manager
0 reviews

About Ashley At Townends we are Passionate about Property and are proud to be able to offer our customers a complete property solution including sales and lettings, mortgages and surveys as well as conveyancing an View full profile
Lee Glome - no image available Lee Glome
Sales Manager
0 reviews

About Lee At Townends we are Passionate about Property and are proud to be able to offer our customers a complete property solution including sales and lettings, mortgages and surveys as well as conveyancing an View full profile

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Last updated at 9:56 AM 22/02/2017 by allAgents

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Last updated at 9:56 AM 22/02/2017 by allAgents

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