• Jon Chandler-Gray
    Jon Chandler-Gray
  • Ben Nutley
    Ben Nutley
  • Sam Ghebremichael
    Sam Ghebremichael
  • Billy Georgiou
    Billy Georgiou
  • Ivan Moreira
    Ivan Moreira
  • Sam Rosenberg
    Sam Rosenberg
  • Tarek Terfani
    Tarek Terfani
  • James White
    James White
  • Hallaine Ingram
    Hallaine Ingram
Welcome to Townends Estate Agents, Putney. We are a team of friendly, proactive and professional estate agents, determined to secure the best possible price for the properties we sell and let, with a successful track record of finding our clients the perfect buyer or tenant. Areas we cover include Putney, Barnes, Kingston Vale, Roehampton, Southfields, Wandsworth, Wandsworth Common and Wimbledon. Whatever your property needs we offer all our clients a complete property solution with excellent Read full description... customer care at the core. Our services include: residential sales, lettings and management, mortgages, conveyancing, surveying and property maintenance. Our ability to listen and really understand your requirements, combined with more than 25 years of in depth experience and local knowledge about Putney and the surrounding areas, means we’re perfectly placed to sell or let your property.
Townends

167 Putney High Street Putney, London
Greater London
SW15 1RT

020 8785 4244

Mar 23,2017
Minithumbup
By:
Mar 23,2017
0 people found
this helpful
Lee Woodward's management of my tenant's contract renewal was professional throughout. Her prompt, efficient and knowledgeable expertise was extremely helpful. We successfully renewed the tenancy within one week due to her guidance and commitment. It's been a pleasure doing business with her!...
read full review
Comment on agent fees
Good
Was this helpful? Yes
Jun 02,2016
Minithumbup
By:
Jun 02,2016
0 people found
this helpful
Micheala was exceptionally friendly, professional ,honest and her ability To show us various properties was exciting and a joy.From start to finish she gave outstanding service. We are now moving into a wonderful flat she showed us and I know we are going to be very happy there. Well done Michaela!!...
read full review
Comment on agent fees
Good
Was this helpful? Yes
May 27,2016
Minithumbup
By:
May 27,2016
0 people found
this helpful
I can only rate Jon with 5 big stars. From the very first time he was determined to find for us a flat. He was very friendly, helpful and professional in every level. We own him a very special thank you. Paulo...
read full review
Was this helpful? Yes
May 13,2016
Minithumbup
By:
May 13,2016
0 people found
this helpful
Renae has been realistic, helpful and resourceful during our search of a new home. I would like to review Renae, not because she found us our dream home but because Renae stood out with a big difference when she called to follow up with us, and learned about us finding our home with another agent. In the same situation, all the other agents we've been in touch with (not a few but about a dozen!) told us "Oh congrats, we'll remove you from our search database, good day etc", instead Ren...
read full review
Comment on agent fees
N/A
Was this helpful? Yes
May 11,2016
Minithumbup
By:
May 11,2016
0 people found
this helpful
In a day that I was completely desperate to find a place live, with only two weeks left to vacate, I went to several agencies(at least ten) on that day, and townends was one of the last ones. There I met Sam, which was the only agent that quickly tried to find out a solution for my case and in a couple of hours and I had my offer accepted by the landlord, simply as that. I highly recommend Sam and townends to anyone looking to rent in Putney. Thank you so much Sam....
read full review
Comment on agent fees
The fees are a bit higher than other agencies, but it was worth every penny.
Was this helpful? Yes
May 06,2016
Minithumbup
By:
May 06,2016
0 people found
this helpful
Sam was super helpful in understanding our needs and finding us the right home to move into. I'd highly recommend Sam and Townends to anyone looking to find a place in Putney. We tried a lot of agents and Sam was clearly the best!...
read full review
Comment on agent fees
average
Was this helpful? Yes
May 05,2016
Minithumbup
By:
May 05,2016
0 people found
this helpful
From the very first contact with Michaela Hutton she was pleasant, polite and interested in helping and this continued throughout the process of trying to find a suitable Apartment to rent. If she did not know the answer to my question, she went out of her way to find it, rather than guessing that I have found common with competitors. Furthermore, not only did she returned calls promptly but, when the situation was the other way around, I found myself being chased in the nicest possible way, som...
read full review
Was this helpful? Yes
Apr 29,2016
Minithumbup
By:
Apr 29,2016
0 people found
this helpful
Sam was super helpful and understanding, supportive of our search and responsive to our needs. Staff always on hand when we call with an enquiry...
read full review
Was this helpful? Yes
Apr 28,2016
Minithumbup
By:
Apr 28,2016
1 people found
this helpful
We have just started renting out our flat in Putney for the first time and it has been great to have an agent like Sam to take us through the process and keep things moving . He was enthusiastic about our property from the start and always available to answer questions and give us advice. He kept us up to date while he was showing the flat and we were surprised at how quickly professional tenants were found. It has been a pleasure to deal with Sam and the Putney office in general. Sam is profes...
read full review
Was this helpful? Yes
Mar 26,2016
Minithumbup
By:
Mar 26,2016
0 people found
this helpful
Renae is an incredible real estate agent, which immediately understood our needs (a great breath of fresh air!). She has consistently showed us relevant properties which fitted our criteria, and provided us with great advice. She is a delightful, sincere and straightforward lady with great common sense. It certainly feels that she has the utmost commitment towards our search. I am certain that she will find for us the home of our dreams!...
read full review
Was this helpful? Yes
Mar 10,2016
Minithumbup
By:
Mar 10,2016
1 people found
this helpful
I first rented my flat in Putney in September 2009. My first set of tenants stayed 4 years and were fantastic. Erol then worked really hard to get me new suitable tenants (and I stress the word suitable), who stayed for about a year, but only moved due to a relocation overseas. Again these were excellent tenants. Erol worked really hard again and got two more great tenants who stayed until I sold my flat. Erol listened to what I wanted, was extremely efficient, professional and always pitche...
read full review
Comment on agent fees
Good. Very fair considering the excellent service
Was this helpful? Yes
Mar 10,2016
Minithumbup
By:
Mar 10,2016
0 people found
this helpful
We just recently rented a property in SW15 with Townends in Putney, after having no success with other agencies. I cannot stress how brilliant and exceptional Sam and Erol were throughout the whole process. Townends in Putney team delivered on their promise; they were honest, responsive and professional at all times and worked hard in getting the job done. Their efficiency and enthusiasm kept things moving all the time, I would recommend highly to anyone looking to rent in SW15. Thanks a lot Sam...
read full review
Comment on agent fees
Fair, they deserve every penny I have paid for!
Was this helpful? Yes
Mar 04,2016
Minithumbup
By:
Mar 04,2016
0 people found
this helpful
We just recently rented a property in SW15 with Townends in Putney, after having no success with other agencies. I cannot stress how brilliant and exceptional Sam and Erol were throughout the whole process. Townends in Putney team delivered on their promise; they were honest, responsive and professional at all times and worked hard in getting the job done. Their efficiency and enthusiasm kept things moving all the time, I would recommend highly to anyone looking to rent in SW15. Thanks a lot Sam...
read full review
Comment on agent fees
Fair, they deserve every penny I have paid for!
Was this helpful? Yes
Feb 18,2016
Minithumbup
By:
Feb 18,2016
0 people found
this helpful
I am very pleased with the services provided by Sam. He kept me well updated with the new properties that were available, provided me with all the needed details, and quickly organized the viewing of them. He was very professional and friendly. I appreciate very much his help and advices, and for sure I will contact him again for any future moving....
read full review
Was this helpful? Yes
Feb 18,2016
Minithumbup
By:
Feb 18,2016
0 people found
this helpful
Errol Dogruel and the team at Townends have been friendly, professional and efficient in finding trustworthy and reliable tenants and I am happy to recommend them for their excellent service throughout the process....
read full review
Comment on agent fees
Very reasonable
Was this helpful? Yes
Feb 18,2016
Minithumbup
By:
Feb 18,2016
0 people found
this helpful
Sam was impressive from the first conversation. Very enthusiastic, and perceptive. He clearly got what I was after, understood my requirements, and only showed me realistic possibilities. Didn't waste my time, like some many agents do. Also, once the offer was made, Sam efficiently managed the process and got back to me asap to confirm we had a deal. I would recommend Sam, and Townends, to anyone looking in the Putney area....
read full review
Comment on agent fees
I have concerns about the level of fees to be paid when signing in the contract. These seem very high compared to other agents I have used recently. These will be discussed prior to signing.
Was this helpful? Yes
Feb 18,2016
Minithumbup
By:
Feb 18,2016
0 people found
this helpful
Sam was great with showing us the property and even met us at the property twice after we'd already signed the lease. Erol was really great with helping sort out a number of things before we moved in. He knew what he was talking about and got back to us promptly....
read full review
Was this helpful? Yes
Feb 17,2016
Minithumbup
By:
Feb 17,2016
0 people found
this helpful
Yet again Erol and his team have excelled themselves. Great customer service (greeted by name and with a smile) and more importantly got the asking price. Thank you...
read full review
Comment on agent fees
Fees are acceptable
Was this helpful? Yes
Feb 16,2016
Minithumbup
By:
Feb 16,2016
0 people found
this helpful
Erol and team were extremely efficient in finding a new tenant for my property. At every stage of the process they seemed more driven than their competitors to find the right tenant for me. They were understanding of my needs and made sure that the void period was minimised. Based on the experience I would consider using them on a sole agency basis next time....
read full review
Comment on agent fees
Reasonable fees given the level of service
Was this helpful? Yes
Jan 18,2016
Minithumbup
By:
Jan 18,2016
0 people found
this helpful
Erol was extremely helpful in ensuring that our search for accommodation went ahead smoothly. Nothing seemed too much trouble and other members of staff were always keen to assist if necessary....
read full review
Was this helpful? Yes
Jan 11,2016
Minithumbup
By:
Jan 11,2016
0 people found
this helpful
Very helpful and fast service. All the properties shown in keeping with the requirement and had a successful let on the first round of viewings....
read full review
Was this helpful? Yes
Dec 07,2015
Minithumbup
By:
Dec 07,2015
0 people found
this helpful
Agent (Sam) was very attentive and receptive to our requirements. We saw properties with several other agents/companies and Sam was actually the only one that kept showing us properties that corresponded to what we were looking for. All of them were quality viewings and after only 3rd viewing we landed on our dream place. Thanks a lot, Sam!...
read full review
Was this helpful? Yes
Dec 07,2015
Minithumbup
By:
Dec 07,2015
0 people found
this helpful
I was initially looking through many different agents for a flat to rent, but when me and my partner met Sam we felt he was the guy we wanted to find a flat with. He was very professional and really seemed to care about our search. Soon enough, he took us on a viewing where we saw several flats that matched our criteria and within the budget we had specified. An altogether fun and efficient search! We now moved into our beutiful flat just in time for Christmas. Thank you Sam...
read full review
Was this helpful? Yes
Dec 04,2015
Minithumbup
By:
Dec 04,2015
0 people found
this helpful
Great service and a pleasure to deal with. Sam has answered all of our questions in a timely manner and been helpful throughout...
read full review
Was this helpful? Yes
Dec 04,2015
Minithumbup
By:
Dec 04,2015
0 people found
this helpful
I have been extremely pleased with the service provided by Sam. He was professional, efficient and very personable. He took the time to make sure he understood exactly what we were looking for and kept in constant touch with us updating us on every single detail. I really felt truly taken care of as his proactive approach shielded us from disappointment. I would definitely recommend Sam to anyone because his genuine desire to care and please his customers is next to none. It is extremely hard to...
read full review
Was this helpful? Yes
Dec 04,2015
Minithumbup
By:
Dec 04,2015
0 people found
this helpful
We were pleasantly surprise by the listening skill of the gentleman that helped us. He did asked few questions to identify what we were after and made a very clear recommendation on the available products and costs. My partner and I have been actively looking for a flat in Putney for sometime now and I won't be lying if I say that letting agents can be very bullish. Our experience was different this time and we felt that the agent wasn't only focusing on his commission but we felt he really c...
read full review
Comment on agent fees
I feel the agent fees are justified by the great customer service.
Was this helpful? Yes
Nov 28,2015
Minithumbup
By:
Nov 28,2015
0 people found
this helpful
I have been a registered Landord with Townends for over four years now. They have consistently proved to be very professional, efficient and honest to work with and always found me great tenants. I would be very happy to recommend them as an agent to any prospective Landlords out there in the area....
read full review
Was this helpful? Yes
Sep 22,2015
Minithumbup
By:
Sep 22,2015
0 people found
this helpful
Tim was my first contact with Townends when he came round to value the property and talk me through the initial process of putting the property on the market. He was really nice to deal with, straight talking and professional. I found this service to continue through the whole process up to exchange. The whole team was respectful of the property when showing people round, and were always a delight to deal with on the phone. When it came to the dealing with the offers coming in, they gave me...
read full review
Was this helpful? Yes
Sep 10,2015
Minithumbup
By:
Sep 10,2015
0 people found
this helpful
Erol Dogruel has been extremely proactive for the past couple of years in finding a tenant at the termination of each lease. He is friendly, positive, knowledgeable, honest and most importantly, trustworthy and true to his word. Erol and Jon went the extra mile on our most recent tenancy. They obtained quotes for decorating, co-ordinated fellow staff members to arrange a professional clean, worked with contractors to have access to the property, went into the property before and after the d...
read full review
Was this helpful? Yes
By: Claire Evans
Jan 08, 2016
View all comments (1)
I have let my flat in putney through Townends for more than five years and have found Erol and his team consistently professional and helpful. Erol has found me great tenants within days of letting the property. I thoroughly recommend him for giving great customer service. ...
Sep 08,2015
Minithumbup
By:
Sep 08,2015
0 people found
this helpful
Mr Dogruel ( the Senior Lettings Manager) was very courteous, friendly and knowledgable from the first meeting. From the viewing of the property to the actual signing of the tenancy agreement ( which took less than 10 days) he supported me ( tenant) in every step of the way. I'm really pleased I have got in contact with Townends Putney and would highly recommend it to anyone, as the services are provided in an excellent manner and no hassle at all. Simply brilliant. Thanks....
read full review
Was this helpful? Yes
Areas covered
  • SW15
  • Wandsworth Common
  • SW18
  • Wimbledon
  • SW6
  • SW13
  • Putney
  • Barnes
  • Kingston Vale
  • Roehampton
  • Southfields
  • Wandsworth
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
84% customers were satisfied with fees 92% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: Β£241,000
  • Max: Β£1,425,000

Letting
  • Min: Β£0
  • Max: Β£0

ARLA TPOS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
30 1 66 4 20 0 8 1 5 1
Jon Chandler-Gray Jon Chandler-Gray
Client Manager
11 reviews

About Jon I am Passionate about Property; I will ensure your customer experience with Townends is as it should be. I will provide on-going support and guidance and about the sale or let of your property. View full profile
Ben Nutley Ben Nutley
Senior Sales Negotiator
1 reviews

About Ben At Townends we are Passionate about Property and I am determined your perfect buyer at the best possible price for your property. View full profile
Sam Ghebremichael Sam Ghebremichael
Senior Lettings Negotiator
13 reviews

About Sam At Townends we are Passionate about Property and I am determined to find your perfect tenant quickly and efficiently. View full profile
Billy Georgiou Billy Georgiou
Mortgage & Protection Adviser
0 reviews

About Billy As part of the one of the UK’s largest award winning mortgage brokers, I have extensive experience in offering independent advice across thousands of lenders to find the right mortgage or protection View full profile
Ivan Moreira Ivan Moreira
Senior Lettings Negotiator
6 reviews

About Ivan At Townends we are Passionate about Property and I am determined to find your perfect tenant quickly and efficiently. View full profile
Sam Rosenberg Sam Rosenberg
Sales Manager
0 reviews

About Sam At Townends we are Passionate about Property and are proud to be able to offer our customers a complete property solution including sales and lettings, mortgages and surveys as well as conveyancing an View full profile
Tarek Terfani Tarek Terfani
Sales Negotiator
0 reviews

About Tarek At Townends we are Passionate about Property and I am determined your perfect buyer at the best possible price for your property. View full profile
James White James White
Letting Manager
0 reviews

About James At Townends we are Passionate about Property and are proud to be able to offer our customers a complete property solution including sales and lettings, mortgages and surveys as well as conveyancing an View full profile
Hallaine Ingram Hallaine Ingram
Trainee Lettings Negotiator
0 reviews

About Hallaine At Townends we are Passionate about Property and I am determined to find your perfect tenant quickly and efficiently. View full profile

Job vacancies

Please see a list of jobs available

Fees

No fees set.
Last updated at 10:30 AM 02/03/2017 by allAgents

Complaints Procedure

No procedure set.
Last updated at 10:30 AM 02/03/2017 by allAgents

Branch rankings


Overall

Estate Agents Rankings

Letting Agents Rankings

Opening hours



Make an Enquiry