Townends - Mitcham, CR4

4.7/5 rating 42 reviews
  • 83% valuation accuracy
  • 95% recommend
  • 81% fee satisfaction
  • claim your profile
    Sukina Brooks
  • Mohammad Islam
    Mohammad Islam
  • Jamie Goddard
    Jamie Goddard
  • Danielle Senior
    Danielle Senior
  • upload your photo
    Lee Glome
Welcome to Townends Estate Agents, Mitcham. We are a team of friendly, proactive and professional estate agents, determined to secure the best possible price for the properties we sell and let, with a successful track record of finding our clients the perfect buyer or tenant. Areas we cover include Mitcham, Colliers Wood and Morden. Whatever your property needs we offer all our clients a complete property solution with excellent customer care at the core. Our services include: residential Read full description... sales, lettings and management, mortgages, conveyancing, surveying and property maintenance. Our ability to listen and really understand your requirements, combined with more than 25 years of in depth experience and local knowledge about Mitcham and the surrounding areas, means we’re perfectly placed to sell or let your property.
Townends

201 London Road Mitcham
Surrey
CR4 2JD

020 8640 1500
Jul 31,2017
Minithumbup
Mohammad Islam
Mohammad Islam
By: 'Natasha'
Jul 31,2017
2 people found
this helpful
Mo is absolutely brilliant, I can always rely on him to help me with any cases we are referencing for Townends....
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good
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Jul 25,2017
Minithumbup
Mohammad Islam
Mohammad Islam
By: 'Elsie'
Jul 25,2017
3 people found
this helpful
Very much would recommend Mo to anyone that is interested in renting a property. The whole process was smooth and hassle free from viewing the property right up until moving in, even post move in. Very happy and satisfied with Townends as a whole....
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Comment on agent fees
In the current market, I would say the fees were fair and reasonable. Not extorniate amounts like others.
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Jul 24,2017
Minithumbup
Mohammad Islam
Mohammad Islam
By: 'Andrew'
Jul 24,2017
3 people found
this helpful
A very friendly, helpful and efficient service was provided which helped make the whole process quick, easy and hassle free....
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Dec 08,2016
Minithumbdown
By: 'Unorganised company'
Dec 08,2016
2 people found
this helpful
This agency is a one big joke. We paid huge fees for the service that we don't get. All they do, they find you a landlord - that's it. I just rang them, because we already living in our property for 2 months and we still haven't received a contract. I contacted them to find out where is my contract and I've been informed that the landlord supposed to give it to us, and landlord is saying that she doesn't know anything about that. ONE BIG MESS. They are completely unorganised !...
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Sep 14,2016
Minithumbup
By: 'K Singh'
Sep 14,2016
1 people found
this helpful
Kiran provided a professional service. He was very helpful and was always available to answer my calls. Would definitely use again....
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Apr 22,2016
Minithumbup
By: 'Happy landlord'
Apr 22,2016
0 people found
this helpful
Bijal and Phillip have helped me secure a good tenant for my property. Intitally my property was on with another agent. They hadnt been able to rent it. Having initally dealing with Philip, he was always free to help with any advice needed and answer any questions i had. Bijal then went on to find me a tenant to move in as soon as possible which really helped me out. I appreciate both their help....
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Apr 18,2016
Minithumbup
By: 'Daniel Minchiv'
Apr 18,2016
0 people found
this helpful
Townends are known to be a very proffessional company. The service i recieved from them has always been good. I dealt with Phillip who was very helpful. He was happy to show us the property a few times till we were happy. They always available to speak to us or called back when requested. Phillip and Bijal have been very kind and helpful. Their efforts have helped us find a nice place to live in....
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Feb 25,2016
Minithumbup
By: 'Christine'
Feb 25,2016
0 people found
this helpful
Townends has been a breathe of fresh air. They were upfront with what was needed to be done. Philip was friendly, personable and very helpful with any queries I had. Frances was also very helpful. The referencing process was straight forward and i was able to find a place to rent. I enjoyed the fact that everything was sorted online dur to my busy schedule. I would definitely recommend Townends to others. The whole move in process was hassle free....
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Okay
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Jan 23,2016
Minithumbup
By: 'Jo'
Jan 23,2016
0 people found
this helpful
Good service received from everyone we dealt with, including Phillip, Colin, Frances & Fiona The service was efficient and quick, thankyou...
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Comment on agent fees
There's quite a few fee's to take on board especially if using the Rent Protection Scheme as you then have to pay for an inventory as well
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Oct 14,2015
Minithumbdown
By: 'A Tenant in Mitcham'
Oct 14,2015
1 people found
this helpful
They provided me let only service, but didn't throughly check the tenants. It then later turned out that in month 3 the tenants submitted my property to vulnerable adults from the outset, they never lived in my property. Townends wiped their hands of the situation, and told me i couldn't get my finders fee back! Thanks!...
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What agent could do to change your mind?
They have no compassion, and they found me bad tenants, after which they took my money and didn't offer any sort of compensation!
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May 28,2015
Minithumbup
By: 'Carlos'
May 28,2015
0 people found
this helpful
As Muktaar Solomon as Phillip Addo even when I was leaving the house provided me all necessary information. They served a good service. Recommended....
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May 25,2015
Minithumbup
By: 'Carolyn Anne'
May 25,2015
0 people found
this helpful
First Contact was with Muktaar Solomon and then Philip Addo . They turned up on time and always polite. They found tenants in a week and they kept in touch while they did the references. Diane, Katherina & Fiona then took over until the tenants were moved in. It was a very good experience so well done & many thanks....
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Comment on agent fees
Happy to pay agreed fee as we achieved asking price. It was fair for the swift service we received.
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May 21,2015
Minithumbup
By: 'Johnson Kyereme'
May 21,2015
0 people found
this helpful
Thank you for the good job you guys have done for me and my wife.We do appreciate a lot.Thanks to Phillip addo....
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Mar 24,2015
Minithumbup
By: 'Sandra'
Mar 24,2015
2 people found
this helpful
Ronaldo was very helpful with valuing and marketing my property, I got a buyer almost immediately, nearly paying the full asking price, he was very professional and courteous. Cecil is the star of the office, he dealt with every phone call I made and if he was not sure of the answer to any of my queries he would find out and call me back immediately, he was very helpful and made my move less stressful. I would certainly recommend this office to anyone who is thinking of moving....
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Very happy with the fee charged,.
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Mar 16,2015
Minithumbup
By: 'R. Sarkodie'
Mar 16,2015
0 people found
this helpful
I have had problems with previous estate agents in the past, but the level of professionalism and dedication from the Mitcham branch of Townends has been exceptional. they were very committed to looking after my property and getting a good tenancy rate while at the same time providing honest feedback. Excellent work by all the Mitcham team....
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Jun 24,2014
Minithumbup
By: 'Jen'
Jun 24,2014
0 people found
this helpful
Good customer care, friendly staff and helped throughout the purchase period to get things move smoothly and compete early as possible. No concerns, would be happy to re-use their service....
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May 28,2014
Minithumbup
By: 'Steve'
May 28,2014
1 people found
this helpful
From begin to end the process was seamless, Ronaldo was both professional and informative in terms of the sale and pricing etc. I would not hesitate to recommend Townends to other potentail sellers or purchasers....
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May 21,2014
Minithumbup
By: 'Remie'
May 21,2014
1 people found
this helpful
Ronaldo was very professional and would call to make sure everything was going to plan at relevant times during the process. Sharm took over while Ronaldo was unavailable and was very helpful....
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Apr 30,2014
Minithumbup
By: 'SABRINA HADLEY'
Apr 30,2014
1 people found
this helpful
I used Townends Mitcham last month to buy a property. I cannot recommend them enough. Both Sharm & Ronaldo were calm & professional throughout the whole process. They are both incredibly refreshing; they act in a friendly, professional manner. Sharm would call twice a week to provide updates & always be accommodating about re-visits between exchange & completion. I would definitely use this estate agent again....
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Apr 23,2014
Minithumbup
By: 'Aina'
Apr 23,2014
0 people found
this helpful
Townends offered us an excellent service since the very first time that we spoke to them on the phone. They are very professional and polite plus, Clint helped us with everything since the first moment. It is a 10/10 service and highly recommended....
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Apr 08,2014
Minithumbup
By: 'RF'
Apr 08,2014
0 people found
this helpful
Clint got a tenant for us very quickly. He is very organised, kind and helpful. He is very professional and I feel confident of on going great service....
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Apr 07,2014
Minithumbup
By: 'k. williamson'
Apr 07,2014
0 people found
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have no reservation in recommending Townends in Mitcham to handle a sale. They clearly get to know their potential buyers and seem to take care to match them to properties accordingly. Thereby saving time for the seller. . The valuation was realistic and we had an offer very soon after the property went onto the market. Communications were excellent as was the services of the solicitors they recommended. The entire process was relatively pain free and far less stressful than it could hav...
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Mar 10,2014
Minithumbup
By: 'Carole Thomas'
Mar 10,2014
0 people found
this helpful
Sharm was very helpful in finding us properties and didn\'t lose interest or patience when it took a while to find one. When we were in a better position to buy he prioritised us for suitable properties coming on the market and was very honest about them. He didn\'t push us into anything and gave us space to consider. After finding a place he was also helpful in facilitating access to see things again, and has responded to requests made to the vendor. he was also friendly with a sense of humour....
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Mar 03,2014
Minithumbup
By: 'Bosqueboy'
Mar 03,2014
0 people found
this helpful
The staff at Townends Mitcham were very helpful, polite and professional at all times. They did their best to help expedite the sale of my property....
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Feb 12,2014
Minithumbup
By: 'Seb'
Feb 12,2014
0 people found
this helpful
Clint and Kofi have been extremely helpful during the process of becoming a tenant. Throughout our search our experience with other agents were not satisfactory. Townsends went above and beyond all expectations. Both Clint and Kofi have always been just a phone call away and they always get back to you. 10/10 would recommend. Cheers guys!...
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Feb 05,2014
Minithumbup
By: 'Riri123'
Feb 05,2014
0 people found
this helpful
Townends Mitcham really helped me when me and my flat mate were in distress as we had received notice from our previous landlord. We had to move out with in 2 weeks so we had a short deadline but Clint and his team were hear to help us. Immediately after registering Kofi showed us a few properties within the hour and we made our decision that very day. Townends showed us that they were ready for the business as we had registered with a few local agents with the same property and they said they w...
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Dec 18,2013
Minithumbup
By: 'IK'
Dec 18,2013
1 people found
this helpful
I bought a property through Townends in Mitcham, and dealt with Christina at the viewing and offer stage and found her to be extremely helpful, so much so I bought the property! I then had the pleasure of dealing with Maxine and Ronaldo following acceptance of my offer, and again they both were extremely helpful. Through no fault of the agents, the sale dragged on for 6 months due to a number of complications and it therefore could have been a lot more stressful that it was, and most of he cre...
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Dec 12,2013
Minithumbup
By: 'Kath'
Dec 12,2013
0 people found
this helpful
After several bad experiences with other agents I was reluctant to go through an agent again. However Clint has totally changed my opinion on letting agents. He is always available at the end of the phone and unlike other agents he always gets back to you. He follows through on any requests promptly and provides excellent service even after he has found a tenant. He and his team are also not pushy like some agents and they give you time to make decisions without feeling pressurised or pushed ...
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Dec 09,2013
Minithumbup
By: 'Ricky'
Dec 09,2013
0 people found
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Very professional and friendly was helpful through out the process. Effective agents, listened to my needs and with the information I provided, they were able to offer me a property which suited my preference within 5 days. I\'m a happy client and I\'ll 100% recommend, re-transact and consider Townends Mitcham for this excellent service from Kofi & Clint. Top men for the job, much appreciated. Thanks guys :)...
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Dec 02,2013
Minithumbup
By: 'Buki'
Dec 02,2013
0 people found
this helpful
I was extremely impressed with the service I received from Kofi Gyamera-Mensa and Clint Amfo. They both went above and beyond the call of duty in searching for the most appropriate property to meet my needs. They were proactive at all times and constantly kept me informed in the negotiation process. Once they understood what I was looking for they were able to match my needs and I acquired the property from them within days of my first call to the company. They were friendly, approachable and k...
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Areas covered
  • CR4
  • Mitcham,
  • SW17
  • Colliers Wood,
  • SW19
  • Morden
  • SM1
Advertise on
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
81% customers were satisfied with fees 83% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £236,000
  • Max: £430,500

Letting
  • Min: £0
  • Max: £0

ARLA TPOS My deposits scheme


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
8 1 18 1 8 0 6 0 0 0
Sukina Brooks Sukina Brooks
Sales Manager 5 reviews

About Sukina At Townends we are Passionate about Property and I am determined your perfect buyer at the best possible price for your property. View full profile
Mohammad Islam Mohammad Islam
Lettings Manager 14 reviews

About Mohammad At Townends we are Passionate about Property and I am determined to find your perfect tenant quickly and efficiently. View full profile
Jamie Goddard Jamie Goddard
Senior Sales Negotiator 0 reviews

About Jamie No description set View full profile
Danielle Senior Danielle Senior
Lettings Negotiator 0 reviews

About Danielle At Townends we are Passionate about Property and I am determined to find your perfect tenant quickly and efficiently. View full profile
Lee Glome - no image available Lee Glome
Sales Manager 0 reviews

About Lee At Townends we are Passionate about Property and are proud to be able to offer our customers a complete property solution including sales and lettings, mortgages and surveys as well as conveyancing an View full profile
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Last updated at 9:57 AM 22/02/2017 by allAgents

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Last updated at 9:57 AM 22/02/2017 by allAgents

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Opening hours


  • Monday: 08:30 - 19:00
  • Tuesday: 08:30 - 19:00
  • Wednesday: 08:30 - 19:00
  • Thursday: 08:30 - 19:00
  • Friday: 08:30 - 18:00
  • Saturday: 08:30 - 17:00
  • Sunday: Closed

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