Townends - Mitcham, CR4

4.7/5 rating 47 reviews
  • 85% valuation accuracy
  • 96% recommend
  • 85% fee satisfaction
Welcome to Townends Estate Agents, Mitcham. We are a team of friendly, proactive and professional estate agents, determined to secure the best possible price for the properties we sell and let, with a successful track record of finding our clients the perfect buyer or tenant. Areas we cover include Mitcham, Colliers Wood and Morden. Whatever your property needs we offer all our clients a complete property solution with excellent customer care at the core. Our services include: residential sal Read full description...es, lettings and management, mortgages, conveyancing, surveying and property maintenance. Our ability to listen and really understand your requirements, combined with more than 25 years of in depth experience and local knowledge about Mitcham and the surrounding areas, means we�re perfectly placed to sell or let your property.
Townends

201 London Road Mitcham
Surrey
CR4 2JD

020 8640 1500
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Properties for Sale
Properties to Rent

“Very satisfied...”

Nov 05,2018
Minithumbup
By: 'Jay'
Nov 05,2018
1 people found
this helpful
I have helped my friend to move into the property in Mitcham. My thanks goes to all Mitcham team in Townends especialy Mr.Bhatti who was absolutely spot on proffesienally handled the whole process and was very very helpful. Thank you ever so much....
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Outstanding performance
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“Helpful and polite...”

Oct 24,2018
Minithumbup
By: 'Sylwia'
Oct 24,2018
0 people found
this helpful
We are first time buyers. Ali helped us to find property within very short time and at good price as well. He was very helpful and attentive. We can't fault him or his team in Mitcham at all. Great bunch of passionate people....
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No comment
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“Mo and Yakub were fantastic in marketing my property, they ......”

Jan 12,2018
Minithumbup
By: 'Shez'
Jan 12,2018
1 people found
this helpful
Mo and Yakub were fantastic in marketing my property, they kept me informed every step of the the way. I would highly recommend both of them and Townends....
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“Excellent personal service; arrived promptly for appointment. Sukina kept me ......”

Dec 21,2017
Minithumbup
By: 'Sandra Johnson'
Dec 21,2017
0 people found
this helpful
Excellent personal service; arrived promptly for appointment. Sukina kept me updated and made the process of selling our home manageable....
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Comment on agent fees
competitively good
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“Mo Islam was fantastic!!! The landlord was a bit reluctant ......”

Oct 23,2017
Minithumbup
By: 'Angena Moncher'
Oct 23,2017
2 people found
this helpful
Mo Islam was fantastic!!! The landlord was a bit reluctant to let the property to us however he was able to persuade him. Thanks Mo ! We are very satisfied with the place. We highly recommend him to anyone looking to rent a property from Townends....
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Comment on agent fees
Good
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“My experience was quite different from all other agencies. I ......”

Oct 20,2017
Minithumbup
By: 'Gertrude Moncher'
Oct 20,2017
3 people found
this helpful
My experience was quite different from all other agencies. I quite enjoy working with Townends agency and love the way they handle my housing situation. I had less then 2 weeks to move out my previous place and they work endlessly to get me a good ...
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Comment on agent fees
Good
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“Mo is absolutely brilliant, I can always rely on him ......”

Jul 31,2017
Minithumbup
By: 'Natasha'
Jul 31,2017
4 people found
this helpful
Mo is absolutely brilliant, I can always rely on him to help me with any cases we are referencing for Townends....
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Comment on agent fees
good
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“A very friendly, helpful and efficient service was provided which ......”

Jul 24,2017
Minithumbup
By: 'Andrew'
Jul 24,2017
4 people found
this helpful
A very friendly, helpful and efficient service was provided which helped make the whole process quick, easy and hassle free....
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“This agency is a one big joke. We paid huge ......”

Dec 08,2016
Minithumbdown
By: 'Unorganised company'
Dec 08,2016
5 people found
this helpful
This agency is a one big joke. We paid huge fees for the service that we don't get. All they do, they find you a landlord - that's it. I just rang them, because we already living in our property for 2 months and we still ...
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“Kiran provided a professional service. He was very helpful and ......”

Sep 14,2016
Minithumbup
By: 'K Singh'
Sep 14,2016
1 people found
this helpful
Kiran provided a professional service. He was very helpful and was always available to answer my calls. Would definitely use again....
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“Bijal and Phillip have helped me secure a good tenant ......”

Apr 22,2016
Minithumbup
By: 'Happy landlord'
Apr 22,2016
1 people found
this helpful
Bijal and Phillip have helped me secure a good tenant for my property. Intitally my property was on with another agent. They hadnt been able to rent it. Having initally dealing with Philip, he was always free to help with any advice needed and answer ...
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“Townends are known to be a very proffessional company. The ......”

Apr 18,2016
Minithumbup
By: 'Daniel Minchiv'
Apr 18,2016
0 people found
this helpful
Townends are known to be a very proffessional company. The service i recieved from them has always been good. I dealt with Phillip who was very helpful. He was happy to show us the property a few times till we were happy. They always available ...
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“Townends has been a breathe of fresh air. They were ......”

Feb 25,2016
Minithumbup
By: 'Christine'
Feb 25,2016
0 people found
this helpful
Townends has been a breathe of fresh air. They were upfront with what was needed to be done. Philip was friendly, personable and very helpful with any queries I had. Frances was also very helpful. The referencing process was straight forward and i was able ...
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Comment on agent fees
Okay
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“Good service received from everyone we dealt with, including Phillip, ......”

Jan 23,2016
Minithumbup
By: 'Jo'
Jan 23,2016
0 people found
this helpful
Good service received from everyone we dealt with, including Phillip, Colin, Frances & Fiona The service was efficient and quick, thankyou...
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Comment on agent fees
There's quite a few fee's to take on board especially if using the Rent Protection Scheme as you then have to pay for an inventory as well
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“They provided me let only service, but didn't throughly check ......”

Oct 14,2015
Minithumbdown
By: 'A Tenant in Mitcham'
Oct 14,2015
2 people found
this helpful
They provided me let only service, but didn't throughly check the tenants. It then later turned out that in month 3 the tenants submitted my property to vulnerable adults from the outset, they never lived in my property. Townends wiped their hands of the situation, and ...
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What agent could do to change your mind?
They have no compassion, and they found me bad tenants, after which they took my money and didn't offer any sort of compensation!
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“As Muktaar Solomon as Phillip Addo even when I was ......”

May 28,2015
Minithumbup
By: 'Carlos'
May 28,2015
0 people found
this helpful
As Muktaar Solomon as Phillip Addo even when I was leaving the house provided me all necessary information. They served a good service. Recommended....
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“First Contact was with Muktaar Solomon and then Philip Addo . ......”

May 25,2015
Minithumbup
By: 'Carolyn Anne'
May 25,2015
0 people found
this helpful
First Contact was with Muktaar Solomon and then Philip Addo . They turned up on time and always polite. They found tenants in a week and they kept in touch while they did the references. Diane, Katherina & Fiona then took over until the tenants were moved ...
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Comment on agent fees
Happy to pay agreed fee as we achieved asking price. It was fair for the swift service we received.
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“Thank you for the good job you guys have done ......”

May 21,2015
Minithumbup
By: 'Johnson Kyereme'
May 21,2015
0 people found
this helpful
Thank you for the good job you guys have done for me and my wife.We do appreciate a lot.Thanks to Phillip addo....
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“Ronaldo was very helpful with valuing and marketing my property, ......”

Mar 24,2015
Minithumbup
By: 'Sandra'
Mar 24,2015
2 people found
this helpful
Ronaldo was very helpful with valuing and marketing my property, I got a buyer almost immediately, nearly paying the full asking price, he was very professional and courteous. Cecil is the star of the office, he dealt with every phone call I made and if ...
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Comment on agent fees
Very happy with the fee charged,.
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“I have had problems with previous estate agents in the ......”

Mar 16,2015
Minithumbup
By: 'R. Sarkodie'
Mar 16,2015
0 people found
this helpful
I have had problems with previous estate agents in the past, but the level of professionalism and dedication from the Mitcham branch of Townends has been exceptional. they were very committed to looking after my property and getting a good tenancy rate while at the ...
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“Good customer care, friendly staff and helped throughout the purchase ......”

Jun 24,2014
Minithumbup
By: 'Jen'
Jun 24,2014
0 people found
this helpful
Good customer care, friendly staff and helped throughout the purchase period to get things move smoothly and compete early as possible. No concerns, would be happy to re-use their service....
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“From begin to end the process was seamless, Ronaldo was ......”

May 28,2014
Minithumbup
By: 'Steve'
May 28,2014
1 people found
this helpful
From begin to end the process was seamless, Ronaldo was both professional and informative in terms of the sale and pricing etc. I would not hesitate to recommend Townends to other potentail sellers or purchasers....
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“Ronaldo was very professional and would call to make sure ......”

May 21,2014
Minithumbup
By: 'Remie'
May 21,2014
1 people found
this helpful
Ronaldo was very professional and would call to make sure everything was going to plan at relevant times during the process. Sharm took over while Ronaldo was unavailable and was very helpful....
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“I used Townends Mitcham last month to buy a property. ......”

Apr 30,2014
Minithumbup
By: 'SABRINA HADLEY'
Apr 30,2014
1 people found
this helpful
I used Townends Mitcham last month to buy a property. I cannot recommend them enough. Both Sharm & Ronaldo were calm & professional throughout the whole process. They are both incredibly refreshing; they act in a friendly, professional manner. Sharm would call twice a week to provide ...
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“Townends offered us an excellent service since the very first ......”

Apr 23,2014
Minithumbup
By: 'Aina'
Apr 23,2014
0 people found
this helpful
Townends offered us an excellent service since the very first time that we spoke to them on the phone. They are very professional and polite plus, Clint helped us with everything since the first moment. It is a 10/10 service and highly recommended....
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“Clint got a tenant for us very quickly. He is ......”

Apr 08,2014
Minithumbup
By: 'RF'
Apr 08,2014
0 people found
this helpful
Clint got a tenant for us very quickly. He is very organised, kind and helpful. He is very professional and I feel confident of on going great service....
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“have no reservation in recommending Townends in Mitcham to handle ......”

Apr 07,2014
Minithumbup
By: 'k. williamson'
Apr 07,2014
0 people found
this helpful
have no reservation in recommending Townends in Mitcham to handle a sale. They clearly get to know their potential buyers and seem to take care to match them to properties accordingly. Thereby saving time for the seller. . The valuation was realistic and we had an ...
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“Sharm was very helpful in finding us properties and didn\......”

Mar 10,2014
Minithumbup
By: 'Carole Thomas'
Mar 10,2014
0 people found
this helpful
Sharm was very helpful in finding us properties and didn\'t lose interest or patience when it took a while to find one. When we were in a better position to buy he prioritised us for suitable properties coming on the market and was very ...
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“The staff at Townends Mitcham were very helpful, polite and ......”

Mar 03,2014
Minithumbup
By: 'Bosqueboy'
Mar 03,2014
0 people found
this helpful
The staff at Townends Mitcham were very helpful, polite and professional at all times. They did their best to help expedite the sale of my property....
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“Clint and Kofi have been extremely helpful during the process ......”

Feb 12,2014
Minithumbup
By: 'Seb'
Feb 12,2014
0 people found
this helpful
Clint and Kofi have been extremely helpful during the process of becoming a tenant. Throughout our search our experience with other agents were not satisfactory. Townsends went above and beyond all expectations. Both Clint and Kofi have always been just a phone call away and ...
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Areas covered
  • CR4
  • Mitcham,
  • SW17
  • Colliers Wood,
  • SW19
  • Morden
  • SM1
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Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
85% customers were satisfied with fees 85% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £236,000
  • Max: £430,500

Letting
  • Min: £0
  • Max: £1,000

ARLA TPOS My deposits scheme


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
9 1 20 1 9 0 7 0 0 0

Fees

No fees set.

Complaints Procedure

No procedure set.
Last updated at 2:21 PM 21/11/2017 by allAgents

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Opening hours


  • Monday: 08:45 - 18:30
  • Tuesday: 08:45 - 18:30
  • Wednesday: 08:45 - 18:30
  • Thursday: 08:45 - 18:30
  • Friday: 08:45 - 18:00
  • Saturday: 09:00 - 16:00
  • Sunday: Closed

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