• Benjamin Kitson
    Benjamin Kitson
  • Robert McPeake
    Robert McPeake
  • Morgan Senior
    Morgan Senior
  • Mohamed Wais
    Mohamed Wais
  • Mercedes Brown
    Mercedes Brown
  • Tyana Martyn-Willis
    Tyana Martyn-Willis
  • upload your photo
    Lee Glome
Welcome to Townends Estate Agents, Ealing. We are a team of friendly, proactive and professional estate agents, determined to secure the best possible price for the properties we sell and let, with a successful track record of finding our clients the perfect buyer or tenant. Areas we cover include Ealing, Ealing Common, Acton, Gunnersbury and West Ealing. Whatever your property needs we offer all our clients a complete property solution with excellent customer care at the core. Our services i Read full description...nclude: residential sales, lettings and management, mortgages, conveyancing, surveying and property maintenance. Our ability to listen and really understand your requirements, combined with more than 25 years of in depth experience and local knowledge about Ealing and the surrounding areas, means we’re perfectly placed to sell or let your property.
Townends

41 The Broadway Ealing, London
Greater London
W5 2NP

020 8579 9282
Jul 17,2017
Minithumbup
Robert McPeake
Mohamed Wais
By: 'Rosanna, Ealing'
Jul 17,2017
0 people found
this helpful
Very professional, courteous, helpful and work extremely hard to identify new and suitables tenants. Always welcoming and approachable, and constantly keep me informed of progress which I particularly appreciate....
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Comment on agent fees
acceptable
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Jul 11,2017
Minithumbup
Tyana Martyn-Willis
By: 'Rita'
Jul 11,2017
0 people found
this helpful
Tyana was great! Made the entire process run smoothly, was very helpful and gave us all the information we needed!...
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Jul 11,2017
Minithumbup
Robert McPeake
Mohamed Wais
By: 'Mel & Hari'
Jul 11,2017
0 people found
this helpful
I have recently used Townsend in Ealing Broadway to rent a property through. From start to finish they were fantastic constantly kept me in the loop about how everything was going and nothing seemed too much for them. Robert and Mohamed were brilliant I can't thank them enough they made the whole process run so smoothly. It was a pleasure dealing with them and I would highly recommend them and their branch to anyone looking to rent, buy or sell a property....
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Comment on agent fees
They were good
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Jul 04,2017
Minithumbdown
By: 'Paul'
Jul 04,2017
0 people found
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Extremely excessive fees with no real justification. To charge £25 just to confirm payments were made on time in a reference is exorbitant, and there is then a payment fee added on to this....
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Jun 13,2017
Minithumbup
Mohamed Wais
By: 'Azim Jameel'
Jun 13,2017
0 people found
this helpful
Very friendly and helpful with finding the property. Helped with the whole process from start to end fantastically. Could not have asked for a better agent....
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Jun 07,2017
Minithumbup
Morgan Senior
By: 'Richard'
Jun 07,2017
0 people found
this helpful
Really helpful before and after purchase. Were also very helpful over the stressful final part. Might even have gone with us as we were a better buyer for the seller, rather than take the higher sale price and get stung in the end by a late pull out. Thanks...
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Comment on agent fees
I was a buyer so have no comment on the fees.
Was this helpful? Yes
May 18,2017
Minithumbup
Robert McPeake
By: 'Ealing Tenant'
May 18,2017
0 people found
this helpful
Recently used Townends to rent a property in Ealing. I was delighted with the result that was achieved within a short time frame. A special thank you to Robert McPeake for offering a superior quality of service in a timely and professional manner....
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Comment on agent fees
Good value for the service that is provided.
Was this helpful? Yes
May 11,2017
Minithumbup
Robert McPeake
By: 'Waseem Walayat'
May 11,2017
0 people found
this helpful
Is very well organised and delivers always. Good communicator as keeps me constantly informed.I have never had an issue with the way the transaction has been dealt with....
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Comment on agent fees
The fees are ok for the service.
Was this helpful? Yes
May 04,2017
Minithumbup
By: 'Alejandro'
May 04,2017
0 people found
this helpful
Everything in time and order. I would highly recommended Townsend's Ealing Branch. They help us to have a comfortable move in London....
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May 04,2017
Minithumbup
Robert McPeake
By: 'Sandy'
May 04,2017
0 people found
this helpful
Robert has been excellent at keeping me informed for my tenancy and resolving any queries that I have regarding tenants, contracts. I have been landlord with Townends for over 15 years. Sandy Patel...
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Apr 25,2017
Minithumbup
Robert McPeake
Mohamed Wais
By: 'SN'
Apr 25,2017
0 people found
this helpful
Great service for the Landlord - regular feedback on progress, quick to find tenants and good follow up with documentation. Recommended....
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Comment on agent fees
Competitive
Was this helpful? Yes
Apr 06,2017
Minithumbup
Robert McPeake
By: 'Marco'
Apr 06,2017
0 people found
this helpful
Robert (and Zusanne) have been very efficient and professional and, provided I was a stranger just landed in UK, very patient with me. They explained everything in simple and clear terms and I have really appreciated this. Within a few days I could easily process all paper work from my laptop, digitally signing the contract agreement. In 10 days time I was already in my newly rented flat, with all what I had required in place. So far one of the most efficient and friendly estate agencies I've g...
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Mar 27,2017
Minithumbup
Robert McPeake
By: 'Lisa Andrews'
Mar 27,2017
0 people found
this helpful
I only dealt with Robert very professional and helpful keeping me fully updated of the progress regularly. I wouldn't hesitate to recommend this agent....
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Comment on agent fees
Perfect .... 100% better than other competitors!
Was this helpful? Yes
Mar 27,2017
Minithumbup
Robert McPeake
By: 'Leanne G'
Mar 27,2017
0 people found
this helpful
Robert and the team at the Ealing branch have been extremely helpful and supportive during the start of our tenants stay. There were quite a few teething problems which the team have dealt with efficiently and they always sound friendly when you call, even though they must be sick of hearing from me! The only reason the rating is not 5 stars is down to the contractors Townends use - their quotes have always been at least double the market rate meaning we have had to arrange contractors ourselve...
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Comment on agent fees
I believe tenant find fees should be one off at the start of the tenancy rather than monthly for the life of the tenancy.
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Mar 27,2017
Minithumbup
Robert McPeake
By: 'Natts'
Mar 27,2017
0 people found
this helpful
Provided Good and efficient service Found three great tenants Always polite and well mannered Smooth procedure with everything Thank you very much...
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Comment on agent fees
Very Reasonable and competitive
Was this helpful? Yes
Mar 27,2017
Minithumbup
Robert McPeake
Robert McPeake
By: 'Michael'
Mar 27,2017
0 people found
this helpful
The staff at this branch are friendly and give a personal service. My dealing with Robert McPeake is that he is a person who understands situation and requirements of the Landlord and tryies to be helpful. He is a person comfortable to talk to...
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Comment on agent fees
Good
Was this helpful? Yes
Mar 27,2017
Minithumbup
Robert McPeake
By: 'Jean'
Mar 27,2017
0 people found
this helpful
I have always found Robert to be extremely helpful and very positive. He was able to find us a suitable tenant very quickly and provided releavant information in order for us to make a decision....
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Comment on agent fees
Good
Was this helpful? Yes
Feb 28,2017
Minithumbup
Zuzanna Pilarczyk
By: 'Jitka'
Feb 28,2017
0 people found
this helpful
The agent was proactive and forthcoming toward my needs and demands offering solutions to my situation. She was also answering my questions regarding the rent. However, the breakdown of the money needed to pay upfront could have been explained more clearly and in more professional manner. In overall, I was very satisfied with the agent services....
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Comment on agent fees
Fees should be lower.
Was this helpful? Yes
Feb 25,2017
Minithumbdown
Robert McPeake
Zuzanna Pilarczyk
By: 'AC'
Feb 25,2017
0 people found
this helpful
I am a portfolio landlord and used Townends Ealing branch for the first time, following a disappointment from another local agent. Robert and Zuzanna were relentless in finding a suitable tenant and ensuring a successful completion, supported by an efficient admin all within a week! Having been a landlord for 25 years all I can say is that this team is one of the best I have experienced....
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Comment on agent fees
Robert is approachable and competitive. The fees were as agreed with no shocks and surprises.
Was this helpful? Yes
Feb 15,2017
Minithumbup
Robert McPeake
By: 'Michael'
Feb 15,2017
0 people found
this helpful
Robert was persistent and managed to secure a corporate tenant for us at a good rate despite facing challenging relocation agent demands....
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Comment on agent fees
Fair
Was this helpful? Yes
Feb 15,2017
Minithumbup
Robert McPeake
By: 'Daisy'
Feb 15,2017
0 people found
this helpful
The staff and their colleagues arranging lettings always take care to find good tenants and manage the process very well....
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Comment on agent fees
Very competitive and reasonable
Was this helpful? Yes
Jan 20,2017
Minithumbup
Robert McPeake
By: 'Tamara'
Jan 20,2017
0 people found
this helpful
I instructed Robert at the end of last year, and his team worked hard and fast to find me suitable tenants. I have worked with him before and have appreciated his straight-talking advice. He doesn't lure you in with false promises. He understands the market and advises you accordingly. I would unquestionably instruct Robert again....
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Comment on agent fees
The fees were competitive.
Was this helpful? Yes
Jan 16,2017
Minithumbup
Mohamed Wais
Robert McPeake
By: 'Magnus'
Jan 16,2017
0 people found
this helpful
Mohamed was great, showing us a wide variety of properties. Afterwards we struggled a bit to decide which type of property we most wanted, but as soon as we'd decided, placing an offer and getting the paperwork sorted with Robert was a breeze....
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Was this helpful? Yes
Jan 09,2017
Minithumbup
Robert McPeake
By: 'Nadine'
Jan 09,2017
0 people found
this helpful
It is lovely to deal with Robert in Townends agency in Ealing. Robert is very professional and helpful, he assisted me and followed my case , although it was a bit complicated .He cares about the well-being of his clients and is always ready to give you the good advices!...
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Was this helpful? Yes
Dec 15,2016
Minithumbup
Robert McPeake
By: 'Jean'
Dec 15,2016
0 people found
this helpful
Robert and Aaron showed me just the right flat - the first flat I saw with them - saving me tons of time and stress! They really listened to my needs and then negotiated an excellent rent for me - quite a bit lower than what I was expecting! I'll definitely use them next year when I start looking for a place to buy....
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Comment on agent fees
Reasonable, they saved me so much time and stress.
Was this helpful? Yes
Nov 28,2016
Minithumbup
Morgan Senior
By: 'Joanna'
Nov 28,2016
0 people found
this helpful
Selling own flat and purchasing another property while taking care of two kids at the same time, it is a real challenge and can be quite stressful. Morgan from Ealing Broadway office was very helpful through all process, which hopefully will have happy end. :) We sell our flat and buy another property with Townends. Morgan is very professional, nice dzentelman with easy going approach to the business. He always reacts and responds to me quickly, kind of thing I expect from agent. He deals wit...
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Comment on agent fees
I did manage to negotiate the Agent's Fee, so very happy about that.
Was this helpful? Yes
Nov 27,2016
Minithumbup
Robert McPeake
By: 'Aaron Potter'
Nov 27,2016
0 people found
this helpful
It was a Very Good Experience dealing with the letting team Ealing Broadway Branch, specially with the Senior Coordinate Aaron Potter, who was very understanding with ours needs and very friendly and kind. We will highly recommend him to ours friend and we will contact him again in the future if we need it....
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Comment on agent fees
Excellent
Was this helpful? Yes
Nov 21,2016
Minithumbup
Robert McPeake
By: 'Silver Surfer'
Nov 21,2016
0 people found
this helpful
Robert is very professional and courteous. He treated my property like it was his own and helped me overcome last minute obstacles, effortlessly. He is a credit to your company and I would definitely recommend him to other prospective landlords....
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Comment on agent fees
The fees were fair.
Was this helpful? Yes
Nov 21,2016
Minithumbup
Morgan Senior
By: 'Fini'
Nov 21,2016
0 people found
this helpful
Morgan is a professional senior negotiator and we were really happy about his dealings with the vendors. As buyers, we felt supported and rightly advised through the process. He is obviously very passionate about his job and is a keen realtor....
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Comment on agent fees
We did not have to pay any fees as buyers.
Was this helpful? Yes
Nov 20,2016
Minithumbup
Robert McPeake
By: 'L'
Nov 20,2016
0 people found
this helpful
I approached Townends Ealing to find an accomodation to rent. Robert was extremely helpful in all the stages of my search, he managed to find a suitable studio for me in a very short time, arranged multiple viewings and helped me greatly in writing down the offer to the landlord. After the offer was accepted, he always promptly responded to my doubts and questions. He was greatly helpful, especially because this was my first flat-hunt in London. He never left me alone on this, and I have really ...
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Comment on agent fees
It is very difficult for me to accept the fact that I have to pay for the referencing on myself. Apart from this, fees were high but lower with respect to other agencies I visited.
Was this helpful? Yes
Areas covered
  • W3
  • Ealing, Ealing Common, Acton,
  • W5
  • Gunnersbury,
  • W7
  • West Ealing
  • W13
  • NW10
  • UB6
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
89% customers were satisfied with fees 87% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: Β£300,000
  • Max: Β£930,000

Letting
  • Min: Β£0
  • Max: Β£0

ARLA TPOS My deposits scheme


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
50 2 63 7 20 1 16 0 3 0
Benjamin Kitson Benjamin Kitson
Senior Sales Negotiator
2 reviews

About Benjamin At Townends we are Passionate about Property and I am determined your perfect buyer at the best possible price for your property. View full profile
Robert McPeake Robert McPeake
Lettings Manager
67 reviews

About Robert Taken up the reigns at our Ealing branch since the summer of 2013. As i am a local boy, i have reveled in my home surroundings building and enhancing customer relations where and whenever i can. Long View full profile
Morgan Senior Morgan Senior
Senior Sales Negotiator
42 reviews

About Morgan At Townends we are Passionate about Property and I am determined your perfect buyer at the best possible price for your property. View full profile
Mohamed Wais Mohamed Wais
Lettings Negotiator
5 reviews

About Mohamed At Townends we are Passionate about Property and I am determined to find your perfect tenant quickly and efficiently. View full profile
Mercedes Brown Mercedes Brown
Branch Coordinator
0 reviews

About Mercedes Branch Co-ordinators are the heart of every branch. We ensure the smooth running of all branch processes and daily duties as well as acting as a first point of contact for all customers. We ensure the View full profile
Tyana Martyn-Willis Tyana Martyn-Willis
Trainee Lettings Negotiator
1 reviews

About Tyana At Townends we are Passionate about Property and I am determined to find your perfect tenant quickly and efficiently. View full profile
Lee Glome - no image available Lee Glome
Sales Manager
0 reviews

About Lee At Townends we are Passionate about Property and are proud to be able to offer our customers a complete property solution including sales and lettings, mortgages and surveys as well as conveyancing an View full profile

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Last updated at 4:31 PM 13/03/2017 by allAgents

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Last updated at 4:31 PM 13/03/2017 by allAgents

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