Townends
Croydon, CR0
4.7/5, 263 reviews
95% recommended
90% sales valuation accuracy
100% sales fee satisfaction
97% lettings valuation accuracy
96% lettings fee satisfaction
Welcome to Townends Estate Agents, Croydon. We are a team of friendly, proactive and professional estate agents, determined to secure the best possible price for the properties we sell and let, with a successful track record of finding our clients the perfect buyer or tenant. Areas we cover include Central ... show more Welcome to Townends Estate Agents, Croydon. We are a team of friendly, proactive and professional estate agents, determined to secure the best possible price for the properties we sell and let, with a successful track record of finding our clients the perfect buyer or tenant.

Areas we cover include Central Croydon and the surrounding areas.

Whatever your property needs we offer all our clients a complete property solution with excellent customer care at the core. Our services include: residential sales, lettings and management, mortgages, conveyancing, surveying and property maintenance.
Our ability to listen and really understand your requirements, combined with more than 25 years of in depth experience and local knowledge about Croydon and the surrounding areas, means we’re perfectly placed to sell or let your property.

...left to get your reviews in for the
2020 Estate & Letting Agent Awards


Opening Hours
Address

Townends
3 George Street
Croydon
Surrey
CR0 1LA
020 8680 8585

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 90% 100% £134,100 £485,000
Lettings 97% 96% £750 £1,900
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
109 0 75 7 38 0 21 1 7 5
Areas covered
  • CR0
  • Central Croydon and the surrounding areas
  • CR2
  • CR3
  • CR6
  • CR8
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
ARLA TPOS Sales TPOS Lettings TPOS My deposits scheme
Latest Properties

No Properties

“Staff were very helpful and friendly, they have made it ......”

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Jan 27,2013
Minithumbup
By: 'K Chamberlain'
Jan 27,2013
0 people found
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Staff were very helpful and friendly, they have made it as easy as possible for us to find our wonderful property....
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“The personal service of the agent is what stood out. ......”

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Jan 24,2013
Minithumbup
By: 'Mark Daniel/Wendy Lawlor'
Jan 24,2013
0 people found
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The personal service of the agent is what stood out. As she knew it was our first property, she walked us through the process, helped us with pricing etc, things seemed pretty straightforward. She stayed in contact throughout the process and helped us around any ...
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“I was very pleased with the service from Townends. They ......”

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Jan 18,2013
Minithumbup
By: 'Mark Walden'
Jan 18,2013
1 people found
this helpful
I was very pleased with the service from Townends. They found me a tenant within a couple of days, and the whole process was very straightforward. The fee for finding the tenant was competitive and lower than other agents. I'd recommend them to other landlords....
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“We are absolutely delighted with the service at this branch ......”

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Jan 08,2013
Minithumbup
By: 'Patricia'
Jan 08,2013
0 people found
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We are absolutely delighted with the service at this branch of Townends. Diane and her team have worked so hard to find us suitable tenants very quickly, which has meant no gaps, which is our biggest worry. The team are helpful, professional and understanding - ...
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“Diane was always pleasent and extemely knowledgeable of the market ......”

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Dec 13,2012
Minithumbup
By: 'T Brown'
Dec 13,2012
0 people found
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Diane was always pleasent and extemely knowledgeable of the market and always gave best advice . Nothing was ever to much trouble no matter what time of day I rang she would listern to my comments and any concerns and her views were always constructive . Its ...
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“An Excellent service, very attentive to my needs, sourced a ......”

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Dec 13,2012
Minithumbup
By: 'K'
Dec 13,2012
0 people found
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An Excellent service, very attentive to my needs, sourced a property within 10 mins of entering office, I was taken to view the property and accepted immediatley. Thank you so much!...
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“miss diane armstrong did a great job to help me ......”

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Dec 13,2012
Minithumbup
By: 'diane armstrong'
Dec 13,2012
0 people found
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miss diane armstrong did a great job to help me to move in a property in one day after completing my paper work even land lord was out of country she find him and sort out every thing for me...
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“I contacted Townends after a disappointing experience with another well ......”

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Dec 10,2012
Minithumbup
By: 'Janet Ford'
Dec 10,2012
0 people found
this helpful
I contacted Townends after a disappointing experience with another well known local agent. The manager came straight out to the house and agreed to market my house straight away. Within a week they had arranged several viewings. After two weeks I had received 5 offers on ...
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By: Hmmmm
Jan 23, 2013
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Did they take your house through to completion or did the other "well known agent" complete on a sale for you? ...

“The first thing that struck me was that the agency ......”

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Dec 09,2012
Minithumbup
By: 'Tony'
Dec 09,2012
0 people found
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The first thing that struck me was that the agency functions well as a team, and they clearly enjoy their work. The atmosphere in the office is warm and friendly. Diane impressed me with her experience of lettings and engendered a high confidence in her ...
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“The agent allocated a person dedicated to providing updates throughout ......”

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Dec 07,2012
Minithumbup
By: 'Mr. Lorde'
Dec 07,2012
0 people found
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The agent allocated a person dedicated to providing updates throughout the sales process (Gemma Culverhouse). Gemma provided weekly updates on progress and highlighted whatever needed attention. It was great having to liaise with just one person who is in control of all communications between parties. ...
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“I have been very impressed by the enthusiasm and efficiency ......”

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Nov 29,2012
Minithumbup
By: 'Graham Clark'
Nov 29,2012
0 people found
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I have been very impressed by the enthusiasm and efficiency of Townends Croydon. Diane Armstrong, the Senior Lettings Manager, is extremely energetic and her energy inspires the team around her ¢â‚¬â€œ everyone working there seems to really enjoy the challenge of finding new tenants. From 1999 until 2011, ...
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“Townends have been a pleasure to deal with but in ......”

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Nov 29,2012
Minithumbup
By: 'charley vanessa'
Nov 29,2012
0 people found
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Townends have been a pleasure to deal with but in particular Diane has proved to be a genuine asset to the brand. Working in sales myself i have extremely high expectations and Diane has delivered on all levels from excellent customer service, right through to ...
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“HAVING HAD TOWNENDS RENT OUT MY FLAT IN THE PAST, ......”

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Nov 29,2012
Minithumbup
By: 'Kevin O Shaughnessy'
Nov 29,2012
0 people found
this helpful
HAVING HAD TOWNENDS RENT OUT MY FLAT IN THE PAST, I GAVE THEM ANOTHER OPPORTUNITY AND I AM DELIGHTED TO SAY THEY DID NOT DISAPPOINT ME. THEY ACTED IN A VERY PROFESSIONAL MANNER AND KEPT ME UPDATED ON PROGRESS. THE FLAT IS NOW LET OUT ...
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“I represent a Housing Association in the disposal of individual ......”

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Nov 28,2012
Minithumbup
By: 'Janice Chown'
Nov 28,2012
0 people found
this helpful
I represent a Housing Association in the disposal of individual property in the area and found the agent to be very professional in their approach. I received information as and when required and always found these particular staff helpful and polite. Having used many agents ...
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“We originally selected a competitor who failed to sell our ......”

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Nov 28,2012
Minithumbup
By: 'Sam'
Nov 28,2012
0 people found
this helpful
We originally selected a competitor who failed to sell our property. After about four months we moved agency to Townends, who had been our second choice originally. Within a month they had generated three different offers at an acceptable level, and they provided good advice ...
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“Having failed miserably to market our property with one particular ......”

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Nov 14,2012
Minithumbup
By: 'Warhead'
Nov 14,2012
0 people found
this helpful
Having failed miserably to market our property with one particular sole agency, we turned multi-agency including Townends. Within two days we had more viewings than with our previous agents' eight weeks on the job. Simon, Patrick and Nigel were professional, courteous, punctual and knowledgeable. Though ...
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“After calling many estate agents in the Croydon area, Townends ......”

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Nov 09,2012
Minithumbup
By: 'Nice one!'
Nov 09,2012
1 people found
this helpful
After calling many estate agents in the Croydon area, Townends were the only ones who actually asked me more in depth questions about what I was looking for in a property. After telling them I wanted a modern and centrally located one, they called me ...
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“Rented a property recently through Croydon branch. After visiting four ......”

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Nov 01,2012
Minithumbup
By: 'Chris'
Nov 01,2012
0 people found
this helpful
Rented a property recently through Croydon branch. After visiting four agents early on a Friday morning, and being told that for our budget of £1600 for a 3 bedroom house in East Croydon there was little available, we finally reached Townends Croydon Walked in on a clearly ...
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“I sold a house through Townends in June 2012 and was ......”

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Oct 08,2012
Minithumbup
By: 'Tony G'
Oct 08,2012
0 people found
this helpful
I sold a house through Townends in June 2012 and was pleased with the service I received. I dealt mainly with Simon and he was very professional in the way he handled the sale. We discussed the best methods of marketing the property and agreed on ...
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“The Townends Team at Croydon surpassed themselves in finding a ......”

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Oct 03,2012
Minithumbup
By: 'Christine'
Oct 03,2012
0 people found
this helpful
The Townends Team at Croydon surpassed themselves in finding a buyer for my property in the Spring. They were both friendly and professional in their approach and a member of the Team was always available if I needed to ask a question. They come with ...
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“We have been townends tenants coming up to 3 years. They ......”

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Oct 02,2012
Minithumbup
By: 'sima'
Oct 02,2012
0 people found
this helpful
We have been townends tenants coming up to 3 years. They were very helpful when we were looking for a property to let and found something quickly to meet our needs. Staff are friendly, reliable and committed to delivering excellent customer service. I would recommend them ...
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“Having first put my flat on the market with another ......”

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Sep 29,2012
Minithumbup
By: 'Shee'
Sep 29,2012
0 people found
this helpful
Having first put my flat on the market with another agent, Simon contacted me regularly to see how the sale was going, he had my details as he had valued my flat and even though I didn't sign up with him he kept in touch. ...
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“Townends did a great job marketing our house: Simon's valuation ......”

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Sep 28,2012
Minithumbup
By: 'Dave'
Sep 28,2012
0 people found
this helpful
Townends did a great job marketing our house: Simon's valuation was fair, and he understood what we needed to achieve. The team at the branch - Nigel, Patrick and Shane - were all proactive and tenacious, generating way more viewings, in a worse sales climate, ...
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“In a world where landlords choose the agents us tenants ......”

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Sep 26,2012
Minithumbup
By: 'Phil'
Sep 26,2012
0 people found
this helpful
In a world where landlords choose the agents us tenants can only really go on the staff we have to deal with. Stacey is efficient, professional, pleasant and punctual - qualities rarely present in the lettings sector. Hopefully Townends will be just as good as ...
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“I have been dealing with Diane and Stacey and have ......”

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Sep 21,2012
Minithumbup
By: 'Raj'
Sep 21,2012
0 people found
this helpful
I have been dealing with Diane and Stacey and have found them to be very help, efficient and professional at all times. They managed to find me a tenant very quickly and were very professional throughout. Very happy with the service. Thanks...
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“This agent has done everything she said she would and ......”

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Sep 21,2012
Minithumbup
By: 'Carlingold Ltd (A E Ferrara)'
Sep 21,2012
0 people found
this helpful
This agent has done everything she said she would and more, found very good tenants and carried out a very professional contract, made sure both parties were happy with contract, will use Townends again...
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“Diane who is the rental manager at Townends was available ......”

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Sep 14,2012
Minithumbup
By: 'Jinal Shah'
Sep 14,2012
0 people found
this helpful
Diane who is the rental manager at Townends was available at all times to discuss any issues i have regarding my tenancy, beneficial being i was a landlord for the first time. Very professional at all times and always available if i had any issues. ...
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“We walked in on a Saturday morning very desperate to ......”

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Sep 14,2012
Minithumbup
By: 'Natalie'
Sep 14,2012
0 people found
this helpful
We walked in on a Saturday morning very desperate to find somewhere to rent in Croydon, and Diane was really helpful. Luckily between us we managed to identify a suitable property and we were lucky enough to be able to view it straight away, and ...
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“Both these agents were very helpful. They both assisted me ......”

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Sep 12,2012
Minithumbup
By: 'loufabz'
Sep 12,2012
0 people found
this helpful
Both these agents were very helpful. They both assisted me very well, through the process, answered all my questions. If neither was available when I phoned they always made sure to give me a call back as soon as they returned to the office. They ...
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“I would not hesitate to recommend Simon Bright. Helpful and ......”

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Aug 22,2012
Minithumbup
By: 'Kiwi-77'
Aug 22,2012
0 people found
this helpful
I would not hesitate to recommend Simon Bright. Helpful and good advice throughout the sale process. Having tried two previous agents to sell my house that were appallingly bad, my only regret is not approaching Townends first. Thank you!...
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Last updated at 2:16 PM 21/11/2017 by allAgents

Awards won by Townends, Croydon CR0 1LA


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