• Tom Kerrane
    Tom Kerrane
  • Erol Dogruel
    Erol Dogruel
  • Benjamin Kitson
    Benjamin Kitson
  • Sam Fard-Manesh
    Sam Fard-Manesh
  • James Buckley
    James Buckley
  • Sharan Toor
    Sharan Toor
  • claim your profile
    Richard Mahie
Welcome to Townends Estate Agents, Chiswick. We are a team of friendly, proactive and professional estate agents, determined to secure the best possible price for the properties we sell and let, with a successful track record of finding our clients the perfect buyer or tenant. Areas we cover include; Chiswick, Bedfrod Park, Brentford, Kew, Strand on the Green and Acton Whatever your property needs we offer all our clients a complete property solution with excellent customer care at the core. Read full description...Our services include: residential sales, lettings and management, mortgages, conveyancing, surveying and property maintenance. Our ability to listen and really understand your requirements, combined with more than 25 years of in depth experience and local knowledge about Chiswick and the surrounding areas, means we’re perfectly placed to sell or let your property.
Townends

440 Chiswick High Road Chiswick, London
Greater London
W4 5TT

020 8994 7022

Mar 13,2017
Minithumbup
By:
Mar 13,2017
0 people found
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The service was great and Erol answered all my queries in an efficient manner. I was very happy with the professionalism and friendly approach and would recommend using Townends. Thank you to Erol and the team....
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Comment on agent fees
Good
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Mar 02,2017
Minithumbup
By:
Mar 02,2017
1 people found
this helpful
I cannot recommend Townends highly enough. Sam has been responsible for letting my flat, which involved a lot of complications and dramas, which he dealt with in a really professional and calm way and really made me feel that my property is in safe hands - highly important for me as I live in Asia. Townends are slightly pricier than other agents I have researched - but in my experience other agencies are not competitors. It is absolutely worth the money - Sam found a tenant for me within 24 h...
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Comment on agent fees
As mentioned, slightly higher than other agencies - but utterly worth it.
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Mar 02,2017
Minithumbup
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Mar 02,2017
0 people found
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Had good experience with Sam. He listened to our expectations and found the best property for us. Him and his team managed to help us to move in within a few days. Highly recommended by us....
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Comment on agent fees
In line with other agents
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Feb 24,2017
Minithumbup
By:
Feb 24,2017
0 people found
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I was very impressed how quickly they managed to let my flat the first time I used Townends a couple of years ago. So went back to them when my tenant moved out. Again they managed to find a suitable tenant within a week. The people I was in contact with (front and back office) were all courteous, knowledgeable, efficient and worked well together as a team....
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Comment on agent fees
competitive
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Jan 18,2017
Minithumbup
By:
Jan 18,2017
0 people found
this helpful
Ben undertook the photographs and marketing of our property. He promoted the property well and dealt with buyers professionally. Ben was also really good at managing purchasers who had unrealistic expectations of post Brexit properties....
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Comment on agent fees
No comment
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Oct 27,2016
Minithumbup
By:
Oct 27,2016
0 people found
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Sam Fard-Manesh is a very helpful professional. Always polite, patient, friendly and he's always willing to go the extra mile. We have recommended him to our friends who were looking to rent/buy. They all had very positive review of him....
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Aug 22,2016
Minithumbup
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Aug 22,2016
0 people found
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Good transaction and thanks to Sam for making this relatively easy and responding to our queries quickly and within timely manner. Very professional with friendly and helpful attitude. Highly recommended Sam and his team in Chiswick. Thanks...
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Comment on agent fees
Good - pretty standard in comparison to other agents but its justifiable with the service you get!
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Aug 18,2016
Minithumbup
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Aug 18,2016
0 people found
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Sam has been extremely responsive, knowledgeable and amiable throughout the transaction. I would recommend Sam without a doubt for those looking to rent a property in Chiswick....
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Aug 15,2016
Minithumbup
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Aug 15,2016
0 people found
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Sam was very helpful and pleasant to do business with. Very smooth tenancy and he helped with all the bits which I wasn't sure about. Highly recommend him if you're looking to rent in Chiswick. M...
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Comment on agent fees
Happy with fees.
Was this helpful? Yes
Aug 15,2016
Minithumbup
By:
Aug 15,2016
1 people found
this helpful
First time renting in UK and with having Sam and my own relocation agent everything went through fine and with no problem. We only stay in our new home for 3-4 nights a months but still very much like it....
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Comment on agent fees
GOOD
Was this helpful? Yes
Aug 12,2016
Minithumbup
By:
Aug 12,2016
0 people found
this helpful
Dear Sam, I just want to thank you for your help with all the check-out advice you gave me. I really do appreciate it and I thank you for taking the time to help me! Although I will be temporary working abroad for my employer from November, I will however be returning at which point I'd need to rent again. Thanks to good, honest and helpful people like yourself it would make it a pleasure for me to use Townends again. Thank you again Kind regards, Edward Hodge...
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Comment on agent fees
Fees are very reasonable
Was this helpful? Yes
Aug 04,2016
Minithumbup
By:
Aug 04,2016
0 people found
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Sam was extremely professional and helpful. Always on time for viewings and always prompt in response. Having delt with other agents Sam's performance was standout....
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Comment on agent fees
The agents fees are very high.
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Jul 04,2016
Minithumbup
By:
Jul 04,2016
0 people found
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As a buyer of a property with Townends, Marc and Victoria were highly professional throughout and assisted in completing what proved to be a challenging purchase for reasons outside of Townends' control...
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Comment on agent fees
Not applicable
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Jun 16,2016
Minithumbup
By:
Jun 16,2016
1 people found
this helpful
Sam was very polite, very friendly and helpful. I bought my flat with Townends (different branch) and have always had a good experience with them....
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Comment on agent fees
in line with the market
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May 11,2016
Minithumbup
By:
May 11,2016
0 people found
this helpful
Matt on Lettings and Marc on sales have for the last few years provided excellent professional service levels. They know their respective markets very well and also give me useful constructive feedback when I have let and sold my investment properties. I have not tended to use any other agent for my properties in Brentford, west London, despite their being other local agents closer to the properties. Thanks guys for your continued service!...
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Comment on agent fees
good
Was this helpful? Yes
May 10,2016
Minithumbup
By:
May 10,2016
0 people found
this helpful
Great service, very professional. Matt was able to find great high quality tenants, the service was fast and efficient. Will definitely use him again in the future....
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Apr 20,2016
Minithumbup
By:
Apr 20,2016
0 people found
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We were treated excellently by Victoria even when asked to view property a few times. She was helpful and anything she wasn't sure of she made the point of finding out for us. Marc anserwed all our queries and worries professionally and was very efficient. We have already started recommending them to our friends....
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Comment on agent fees
Good
Was this helpful? Yes
Apr 20,2016
Minithumbup
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Apr 20,2016
0 people found
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Always felt they could be trusted and always happy to give an update and explain where we were. Found lots of buyers u like some other agencies. Very helpful in little things too like taking meter readings. Would definitely use Townends again over others....
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Comment on agent fees
Fair and competitive fee
Was this helpful? Yes
Apr 20,2016
Minithumbup
By:
Apr 20,2016
0 people found
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We sold and bought properties at the same time using Townends. Marc and Victoria were very professional, proactive and always available....
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Comment on agent fees
good
Was this helpful? Yes
Apr 20,2016
Minithumbup
By:
Apr 20,2016
0 people found
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Very approachable, friendly and professional. Accommodating and able to understand client requirement/situation and resolve any incoming issues in timely manner. Excellent service....
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Apr 20,2016
Minithumbup
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Apr 20,2016
0 people found
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We have sold two properties through Townends and (even with a different management team for each sale as they were 3 years apart), always found them enthusastic, knowledgeable and approachable. Any issues were dealt with immediately (for example we weren't happy with our first set of photographs, so they were redone the same day). Professional without being pushy....
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Comment on agent fees
Competitive
Was this helpful? Yes
Apr 18,2016
Minithumbup
By:
Apr 18,2016
0 people found
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Have apartment on three floors in Chiswick High Rd which I refurbished in 2012 -it was in a mess - .....Matthew Huybrechts introduced himself to me when I advertised to let late 2012 with another agent .. I found Matt very helpful, very professional ....Townsend have been my agent since 2012 , and I hope this will be the case for some time .......
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Comment on agent fees
Very good....drops substantially the 2nd year
Was this helpful? Yes
Apr 15,2016
Minithumbup
By:
Apr 15,2016
1 people found
this helpful
Sam was amazing and we had a very good experience with him. We've interacted with many estate agents and we really liked him. He listened to what we want and only showed the apartments that we were genuinely interested in. We appreciated that he didn't tell us any b******t trying to sell the flat, which we experienced from most agents (and doing a bit of research you can easily filter out b******t). He was very responsive, handled everything from the viewing until we moved in. Overall, great ...
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Apr 15,2016
Minithumbup
By:
Apr 15,2016
0 people found
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Townends are great letting agents mainly due to their great manager, Matthew Huybrechts. I had several agents round when I let my flat and the only one who was truly professional, smart and intelligent was Matthew. He found me the perfect tenant and when he left, three years later he immediately found me another perfect tenant....
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Comment on agent fees
Reasonable.
Was this helpful? Yes
Apr 11,2016
Minithumbup
By:
Apr 11,2016
0 people found
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As well as finding a suitable tenant very quickly Sam was very helpful in providing an update on the condition of the flat and organising all the suppliers to get the flat ready for the new tenant. This was a great help as I live too far away to visit the flat to be rented very often....
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Comment on agent fees
As expected
Was this helpful? Yes
Mar 29,2016
Minithumbup
By:
Mar 29,2016
0 people found
this helpful
Matt was always very prompt in responding to queries and following up with the owner any questions I had. I had a very positive experience!...
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Comment on agent fees
The administration fee of β€š£480 was incredibly expensive and higher than I have paid previously. I also had To query the check in fee as the owner did the check in - after I queried it, it was refunded that same week. Aside from the administration fee, the other fees seemed appropriate and inline with others.
Was this helpful? Yes
Mar 23,2016
Minithumbup
By:
Mar 23,2016
0 people found
this helpful
Good communication Willing to help me find a flat as per my criteria Given advise re renting a flat in general...
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Comment on agent fees
Bad
Was this helpful? Yes
Mar 21,2016
Minithumbup
By:
Mar 21,2016
0 people found
this helpful
We bought our property through Townends around 7 years ago and they manage the rental for us.I have nothing but great things to say about their team, in particular Matthew Huybrechts who always returns e mails and telephone calls immediately and Vernon the Lettings Accounts Manager who deals with any money queries with have very quickly too. They are all professional, happy and polite and I highly recommend them to help you with your property....
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Comment on agent fees
Our property is managed and the fees are reasonable for the service we receive
Was this helpful? Yes
Mar 20,2016
Minithumbup
By:
Mar 20,2016
0 people found
this helpful
James was an extremely effective negotiator. He helped us a huge amount to resolve any difficulties, particularly in relation to negotiations with the landlord over a new carpet. He is extremely conscientious and effective, and always take the time to go the extra mile to help. I could not imagine a better estate agent....
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Mar 17,2016
Minithumbup
By:
Mar 17,2016
0 people found
this helpful
After looking for an apartment in Pump House Crescent for a number of weeks and dealing with a numerous agencies Sam finally managed to find me the right one which I had in mind. His customer service was absolutely amazing eventhough we met a few obstacles along the way he managed to push pass everything and keep both myself and the landlord happy. Highly recommend Sam as he managed to beat other agencies in a saturated market that Pump House Crescent is!!! Cant be more happy with my new hom...
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Comment on agent fees
Good and competitive
Was this helpful? Yes
Areas covered
  • TW8
  • Chiswick, Bedford Park,
  • W3
  • Brentford, Kew,
  • W4
  • Strand on the Green, Acton
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
88% customers were satisfied with fees 89% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: Β£435,000
  • Max: Β£590,000

Letting
  • Min: Β£0
  • Max: Β£0

ARLA TPOS My deposits scheme


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
54 1 51 2 31 0 18 1 3 1
Tom Kerrane Tom Kerrane
Sales Manager
0 reviews

About Tom At Townends we are Passionate about Property and are proud to be able to offer our customers a complete property solution including sales and lettings, mortgages and surveys as well as conveyancing an View full profile
Erol Dogruel Erol Dogruel
Senior Lettings Manager
29 reviews

About Erol At Townends we are Passionate about Property and are proud to be able to offer our customers a complete property solution including sales and lettings, mortgages and surveys as well as conveyancing an View full profile
Benjamin Kitson Benjamin Kitson
Senior Sales Negotiator
2 reviews

About Benjamin At Townends we are Passionate about Property and I am determined your perfect buyer at the best possible price for your property. View full profile
Sam Fard-Manesh Sam Fard-Manesh
Senior Lettings Negotiator
26 reviews

About Sam No description set View full profile
James Buckley James Buckley
Senior Lettings Negotiator
10 reviews

About James No description set View full profile
Sharan Toor Sharan Toor
Branch Co-Ordinator
0 reviews

About Sharan Branch Co-ordinators are the heart of every branch. We ensure the smooth running of all branch processes and daily duties as well as acting as a first point of contact for all customers. We ensure the View full profile
Richard Mahie - upload your photo Richard Mahie
Senior Sales Negotiator
0 reviews

About Richard At Townends we are Passionate about Property and I am determined your perfect buyer at the best possible price for your property. View full profile

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Last updated at 4:31 PM 13/03/2017 by allAgents

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Last updated at 4:31 PM 13/03/2017 by allAgents

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