Townends
Chiswick, London, W4
4.8/5, 164 reviews
97% recommended
100% sales valuation accuracy
100% sales fee satisfaction
93% lettings valuation accuracy
87% lettings fee satisfaction
Welcome to Townends Estate Agents, Chiswick. We are a team of friendly, proactive and professional estate agents, determined to secure the best possible price for the properties we sell and let, with a successful track record of finding our clients the perfect buyer or tenant. Areas we cover include; Chiswick, ... show more Welcome to Townends Estate Agents, Chiswick. We are a team of friendly, proactive and professional estate agents, determined to secure the best possible price for the properties we sell and let, with a successful track record of finding our clients the perfect buyer or tenant.

Areas we cover include; Chiswick, Bedfrod Park, Brentford, Kew, Strand on the Green and Acton

Whatever your property needs we offer all our clients a complete property solution with excellent customer care at the core. Our services include: residential sales, lettings and management, mortgages, conveyancing, surveying and property maintenance.
Our ability to listen and really understand your requirements, combined with more than 25 years of in depth experience and local knowledge about Chiswick and the surrounding areas, means we£re perfectly placed to sell or let your property.

...left to get your reviews in for the
2019 Estate & Letting Agent Awards


Opening Hours
Address

Townends
440 Chiswick High Road
Chiswick,London
Greater London
W4 5TT
020 8994 7022

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £435,000 £600,000
Lettings 93% 87% £0 £0
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
55 1 52 2 31 0 18 1 3 1
Areas covered
  • TW8
  • Chiswick, Bedford Park,
  • W3
  • Brentford, Kew,
  • W4
  • Strand on the Green, Acton
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
ARLA TPOS Sales TPOS Lettings TPOS My deposits scheme
Latest Properties

No Properties

“Property uploaded very quickly and several tenants viewed that night. ......”

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May 08,2017
Minithumbup
By: 'Rich Pink'
May 08,2017
3 people found
this helpful
Property uploaded very quickly and several tenants viewed that night. Suitable offers negotiated and tenant confirmed. Quite seamless, from listing to move in date....
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Comment on agent fees
Fees negotiated to acceptable level.
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“Very professional duo and they worked great with each other ......”

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Apr 17,2017
Minithumbup
By: 'Ferry Quays'
Apr 17,2017
2 people found
this helpful
Very professional duo and they worked great with each other to ensure everything went ahead as smoothly as possible with my tenancy....
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Comment on agent fees
GOOD
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“The service was great and Erol answered all my queries ......”

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Mar 13,2017
Minithumbup
By: 'Teni'
Mar 13,2017
1 people found
this helpful
The service was great and Erol answered all my queries in an efficient manner. I was very happy with the professionalism and friendly approach and would recommend using Townends. Thank you to Erol and the team....
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Comment on agent fees
Good
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“I cannot recommend Townends highly enough. Sam has been responsible ......”

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Mar 02,2017
Minithumbup
By: 'Tara McDonald'
Mar 02,2017
3 people found
this helpful
I cannot recommend Townends highly enough. Sam has been responsible for letting my flat, which involved a lot of complications and dramas, which he dealt with in a really professional and calm way and really made me feel that my property is in safe hands ...
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Comment on agent fees
As mentioned, slightly higher than other agencies - but utterly worth it.
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“Had good experience with Sam. He listened to our expectations ......”

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Mar 02,2017
Minithumbup
By: '3 Bs'
Mar 02,2017
2 people found
this helpful
Had good experience with Sam. He listened to our expectations and found the best property for us. Him and his team managed to help us to move in within a few days. Highly recommended by us....
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Comment on agent fees
In line with other agents
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“I was very impressed how quickly they managed to let ......”

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Feb 24,2017
Minithumbup
By: 'Dr. A. Toutounchi'
Feb 24,2017
1 people found
this helpful
I was very impressed how quickly they managed to let my flat the first time I used Townends a couple of years ago. So went back to them when my tenant moved out. Again they managed to find a suitable tenant within a week. The ...
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Comment on agent fees
competitive
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“Ben undertook the photographs and marketing of our property. He ......”

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Jan 18,2017
Minithumbup
By: 'Marcus'
Jan 18,2017
1 people found
this helpful
Ben undertook the photographs and marketing of our property. He promoted the property well and dealt with buyers professionally. Ben was also really good at managing purchasers who had unrealistic expectations of post Brexit properties....
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Comment on agent fees
No comment
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“** is a very helpful professional. Always polite, patient, friendly and ......”

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Oct 27,2016
Minithumbup
By: 'Peter'
Oct 27,2016
1 people found
this helpful
** is a very helpful professional. Always polite, patient, friendly and he's always willing to go the extra mile. We have recommended him to our friends who were looking to rent/buy. They all had very positive review of him....
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“Good transaction and thanks to Sam for making this relatively ......”

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Aug 22,2016
Minithumbup
By: 'Charles Court'
Aug 22,2016
1 people found
this helpful
Good transaction and thanks to Sam for making this relatively easy and responding to our queries quickly and within timely manner. Very professional with friendly and helpful attitude. Highly recommended Sam and his team in Chiswick. Thanks...
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Comment on agent fees
Good - pretty standard in comparison to other agents but its justifiable with the service you get!
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“Sam has been extremely responsive, knowledgeable and amiable throughout the ......”

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Aug 18,2016
Minithumbup
By: 'Jerome Deve'
Aug 18,2016
1 people found
this helpful
Sam has been extremely responsive, knowledgeable and amiable throughout the transaction. I would recommend Sam without a doubt for those looking to rent a property in Chiswick....
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“Sam was very helpful and pleasant to do business with. ......”

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Aug 15,2016
Minithumbup
By: 'M.J'
Aug 15,2016
1 people found
this helpful
Sam was very helpful and pleasant to do business with. Very smooth tenancy and he helped with all the bits which I wasn't sure about. Highly recommend him if you're looking to rent in Chiswick. M...
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Comment on agent fees
Happy with fees.
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“First time renting in UK and with having Sam and ......”

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Aug 15,2016
Minithumbup
By: 'ASTR'
Aug 15,2016
2 people found
this helpful
First time renting in UK and with having Sam and my own relocation agent everything went through fine and with no problem. We only stay in our new home for 3-4 nights a months but still very much like it....
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Comment on agent fees
GOOD
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“Dear Sam, I just want to thank you for your ......”

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Aug 12,2016
Minithumbup
By: 'Edward Hodge'
Aug 12,2016
1 people found
this helpful
Dear Sam, I just want to thank you for your help with all the check-out advice you gave me. I really do appreciate it and I thank you for taking the time to help me! Although I will be temporary working abroad for my employer ...
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Comment on agent fees
Fees are very reasonable
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“Sam was extremely professional and helpful. Always on time for ......”

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Aug 04,2016
Minithumbup
By: 'Damien.'
Aug 04,2016
1 people found
this helpful
Sam was extremely professional and helpful. Always on time for viewings and always prompt in response. Having delt with other agents Sam's performance was standout....
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Comment on agent fees
The agents fees are very high.
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“As a buyer of a property with Townends, Marc and ......”

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Jul 04,2016
Minithumbup
By: 'Adam'
Jul 04,2016
0 people found
this helpful
As a buyer of a property with Townends, Marc and Victoria were highly professional throughout and assisted in completing what proved to be a challenging purchase for reasons outside of Townends' control...
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Comment on agent fees
Not applicable
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“Sam was very polite, very friendly and helpful. I bought ......”

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Jun 16,2016
Minithumbup
By: 'BPCWood'
Jun 16,2016
2 people found
this helpful
Sam was very polite, very friendly and helpful. I bought my flat with Townends (different branch) and have always had a good experience with them....
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Comment on agent fees
in line with the market
Was this helpful? Yes

“Matt on Lettings and Marc on sales have for the ......”

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May 11,2016
Minithumbup
By: 'RJ Property Ventures Limited'
May 11,2016
0 people found
this helpful
Matt on Lettings and Marc on sales have for the last few years provided excellent professional service levels. They know their respective markets very well and also give me useful constructive feedback when I have let and sold my investment properties. I have not tended ...
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Comment on agent fees
good
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“Great service, very professional. Matt was able to find great ......”

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May 10,2016
Minithumbup
By: 'MD'
May 10,2016
0 people found
this helpful
Great service, very professional. Matt was able to find great high quality tenants, the service was fast and efficient. Will definitely use him again in the future....
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“We were treated excellently by Victoria even when asked to ......”

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Apr 20,2016
Minithumbup
By: 'Townends'
Apr 20,2016
0 people found
this helpful
We were treated excellently by Victoria even when asked to view property a few times. She was helpful and anything she wasn't sure of she made the point of finding out for us. Marc anserwed all our queries and worries professionally and was very efficient. ...
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Comment on agent fees
Good
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“Always felt they could be trusted and always happy to ......”

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Apr 20,2016
Minithumbup
By: 'Jamie'
Apr 20,2016
0 people found
this helpful
Always felt they could be trusted and always happy to give an update and explain where we were. Found lots of buyers u like some other agencies. Very helpful in little things too like taking meter readings. Would definitely use Townends again over others....
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Comment on agent fees
Fair and competitive fee
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“We sold and bought properties at the same time using ......”

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Apr 20,2016
Minithumbup
By: 'Gonzalo'
Apr 20,2016
0 people found
this helpful
We sold and bought properties at the same time using Townends. Marc and Victoria were very professional, proactive and always available....
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Comment on agent fees
good
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“Very approachable, friendly and professional. Accommodating and able to understand ......”

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Apr 20,2016
Minithumbup
By: 'M Z'
Apr 20,2016
0 people found
this helpful
Very approachable, friendly and professional. Accommodating and able to understand client requirement/situation and resolve any incoming issues in timely manner. Excellent service....
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“We have sold two properties through Townends and (even with ......”

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Apr 20,2016
Minithumbup
By: 'Lisa'
Apr 20,2016
0 people found
this helpful
We have sold two properties through Townends and (even with a different management team for each sale as they were 3 years apart), always found them enthusastic, knowledgeable and approachable. Any issues were dealt with immediately (for example we weren't happy with our first set of ...
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Comment on agent fees
Competitive
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“Have apartment on three floors in Chiswick High Rd which ......”

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Apr 18,2016
Minithumbup
By: 'Terry RE'
Apr 18,2016
0 people found
this helpful
Have apartment on three floors in Chiswick High Rd which I refurbished in 2012 -it was in a mess - .....Matthew Huybrechts introduced himself to me when I advertised to let late 2012 with another agent .. I found Matt very helpful, very professional ....Townsend have been my ...
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Comment on agent fees
Very good....drops substantially the 2nd year
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“Sam was amazing and we had a very good experience ......”

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Apr 15,2016
Minithumbup
By: 'balazsbalazs'
Apr 15,2016
2 people found
this helpful
Sam was amazing and we had a very good experience with him. We've interacted with many estate agents and we really liked him. He listened to what we want and only showed the apartments that we were genuinely interested in. We appreciated that he didn't ...
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“Townends are great letting agents mainly due to their great ......”

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Apr 15,2016
Minithumbup
By: 'Philippa Harvey'
Apr 15,2016
0 people found
this helpful
Townends are great letting agents mainly due to their great manager, Matthew Huybrechts. I had several agents round when I let my flat and the only one who was truly professional, smart and intelligent was Matthew. He found me the perfect tenant and when he ...
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Comment on agent fees
Reasonable.
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“As well as finding a suitable tenant very quickly Sam ......”

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Apr 11,2016
Minithumbup
By: 'C Davies'
Apr 11,2016
1 people found
this helpful
As well as finding a suitable tenant very quickly Sam was very helpful in providing an update on the condition of the flat and organising all the suppliers to get the flat ready for the new tenant. This was a great help as I live ...
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Comment on agent fees
As expected
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“Matt was always very prompt in responding to queries and ......”

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Mar 29,2016
Minithumbup
By: 'Positive Experience'
Mar 29,2016
0 people found
this helpful
Matt was always very prompt in responding to queries and following up with the owner any questions I had. I had a very positive experience!...
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Comment on agent fees
The administration fee of ‚£480 was incredibly expensive and higher than I have paid previously. I also had To query the check in fee as the owner did the check in - after I queried it, it was refunded that same week. Aside from the administration fee, the other fees seemed appropriate and inline with others.
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“Good communication Willing to help me find a flat as ......”

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Mar 23,2016
Minithumbup
By: 'Tenant78'
Mar 23,2016
0 people found
this helpful
Good communication Willing to help me find a flat as per my criteria Given advise re renting a flat in general...
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Comment on agent fees
Bad
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“We bought our property through Townends around 7 years ago and ......”

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Mar 21,2016
Minithumbup
By: 'Sugarbabe'
Mar 21,2016
0 people found
this helpful
We bought our property through Townends around 7 years ago and they manage the rental for us.I have nothing but great things to say about their team, in particular Matthew Huybrechts who always returns e mails and telephone calls immediately and Vernon the Lettings Accounts ...
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Comment on agent fees
Our property is managed and the fees are reasonable for the service we receive
Was this helpful? Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 2:28 PM 21/11/2017 by allAgents

Awards won by Townends, London W4 5TT


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