Properties Glasgow - Infiniti Properties
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    Duncan MacKenzie
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    Karen MacKenzie
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    Heather McKenzie
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    Yvonne
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    Lesley
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    Yvonne Harley
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    Jillian
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    Jillian Loan
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Town & Country Estate Agents

The Queens Buildings 88-90 Kirkintilloch Road Lenzie, Glasgow
East Dunbartonshire
G66 4LQ

0141 776 5566

Sep 16,2016
Minithumbup
By:
Sep 16,2016
0 people found
this helpful
Once Town and Country were contacted regarding selling my property, Mr MacKenzie was quick on the scene and explained how the system worked. As a first time seller He was very helpful. Jillian Loan who works in the office was also very helpful and kept me updated with all aspects of the sale,and did so in a very cheery manner....
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Comment on agent fees
As a first time customer I was unsure of the fees, but with Town and Country I was happy.
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Sep 12,2016
Minithumbdown
By:
Sep 12,2016
6 people found
this helpful
There are no dates on the reviews on this site, so unsure if they are recent? So my review is dated August 2016. LANDLORDS BEWARE In good faith we picked T&C to market and manage our property for letting - beginning June 2014. We had to deal with constant silly little school-boy errors with everything they did really, with Annette mostly at fault. Recently however (following renewal of our 6-month lease) we established that they had been LYING to us about when they had inspected ...
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Comment on agent fees
THEY RIP YOU OFF.
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Sep 07,2016
Minithumbup
By:
Sep 07,2016
0 people found
this helpful
From the initial free quotation to the point of sale (not signed missives as yet) Town and Country has been really good. Duncan has a very optimistic approach and it has given us confidence that we can sell our house and when Lesley took charge of the selling she has delivered a service more than what we expected. Slight delay with photographs & has delayed the marketing for a bit hence the 4 star but overall excellent service. Would highly recommend....
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Comment on agent fees
Haven't paid yet but very competitive rates including their recommended surveyors.
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Sep 02,2016
Minithumbup
By:
Sep 02,2016
0 people found
this helpful
Lesley & Duncan were lovely to deal with, both were professional and helpful throughout and I would recommend Town and Country without hesitation....
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Aug 29,2016
Minithumbup
By:
Aug 29,2016
0 people found
this helpful
Fantastic service and office so friendly and helpful. Would recommend this company house sold in 3 days and happy with the sale ....
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Comment on agent fees
Good
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Aug 26,2016
Minithumbup
By:
Aug 26,2016
0 people found
this helpful
Duncan provided valuable advice regarding what price to market our property at. This led to multiple viewings and us achieving our targeted selling price. Lesley kept us up to date and well informed about viewers feedback and offers. She provided great insight into the selling process and helped us deal with the various challenges the process involves....
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Comment on agent fees
Agents fees were very competitive.
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Aug 15,2016
Minithumbup
By:
Aug 15,2016
0 people found
this helpful
Everyone I dealt with was extremely professional from beginning to end of process. Very impressed with this company. Were my first choice to contact as any other properties being sold by them in area have sold very quickly....
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Aug 12,2016
Minithumbup
By:
Aug 12,2016
0 people found
this helpful
Town and Country were fantastic. Duncan knowledge was amazing and this was shown by being the only estate agent to value the property accurately according to the home report. Duncan was prompt and accommodating meeting at the house to hand keys over to save me having to travel to the office. JillIan was a delight always returned my calls and was supportive and encouraging when it came to making the difficult decisions. I was kept informed of every visit and Jillian called them promptly for fee...
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Comment on agent fees
Fees were very competitive and not having to pay additional for marketing was an added bonus
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Aug 02,2016
Minithumbup
By:
Aug 02,2016
0 people found
this helpful
V good. understood what I was seeking to acheive from the sale and did not duck from that in favour of a quick sale...
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Comment on agent fees
v competitive
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Jun 21,2016
Minithumbup
By:
Jun 21,2016
0 people found
this helpful
Very pleased with how both Duncan and Lesley helped with the sale of my late mothers house. Handled with respect and would definitely use this firm again....
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Jun 06,2016
Minithumbup
By:
Jun 06,2016
0 people found
this helpful
Thank you for a great service! Very friendly and professional. Phone calls were answered right away and I really liked the e-mail confirmation of appointments! Excellent service! Thank you!...
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Comment on agent fees
Very compatible with other even bigger companies
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Jun 02,2016
Minithumbup
By:
Jun 02,2016
0 people found
this helpful
extremely satisfied with the service provided by the team at Lenzie in particular from Duncan and Leslie, cant praise them enough for their friendly manner, advice and support. We have used them in the past and always find they have a great system of communication and feedback. great job...
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Comment on agent fees
good
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May 21,2016
Minithumbup
By:
May 21,2016
0 people found
this helpful
If you seriously want to sell your home Town & Country are the team for the job. They are the most professional, dedicated, hard working company we have come across. We have received a 5 star service from the minute Duncan MacKenzie set foot in our property. Yvonne took over our sale and with 3 days our property had sold for the price we wanted totally hassle free. Delighted with the service we have received and would highly recommend Town & Country to everyone, truly in a league of thei...
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Comment on agent fees
Worth every penny. They work hard for it.
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May 19,2016
Minithumbdown
By:
May 19,2016
1 people found
this helpful
Failed to contact us when messages left with receptionists on multiple occasions throughout the day. "Too busy" apparently. Didn't even give us a ring to say another offer was on the house or tell us that before we got our hopes up. Dreadful customer service...
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Comment on agent fees
N/a
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Apr 01,2016
Minithumbup
By:
Apr 01,2016
0 people found
this helpful
Delivered what they said they would and got lots of viewers through the door. I personally sold in a week but could not say if this was down to sheer luck or T&C work. No complaints either way....
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Comment on agent fees
Competitive
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Feb 29,2016
Minithumbup
By:
Feb 29,2016
0 people found
this helpful
Very positive experience overall in selling our house with T & C. Communication was disappointing up to the point of going on the market and initial house description wasn't as quite as descriptive as we had hoped but this was rectified on request. However once things were live T & C really were outstanding and cannot praise them highly enough. Lesley who was dealing with our sale made us feel at ease from start to finish and was extremely professional. The excellent photography offered ...
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Comment on agent fees
Standard - but worth every penny for the price they achieved for us.
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Feb 25,2016
Minithumbup
By:
Feb 25,2016
0 people found
this helpful
We managed to sell our house after Christmas without a great deal of hassle. Thanks to the staff for their support and continued support during the final stages....
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Comment on agent fees
Standard Fees
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Feb 23,2016
Minithumbup
By:
Feb 23,2016
0 people found
this helpful
Professional service throughout. Lesley promptly dealt with a query I had and she was on hand to answer questions and guide me through the process. Overall great experience....
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Comment on agent fees
Good.
Was this helpful? Yes
Dec 09,2015
Minithumbup
By:
Dec 09,2015
1 people found
this helpful
Town & Country were really good. My property needed quite a bit of work and wasn't the easiest house to sell. However they sent me loads of viewers, kept me fully updated and sold the house for a fantastic price. The photos Hugh took were amazing. Yvonne in the branch was different class. If you are thinking of selling a house I would urge you to use Town & County they were really good....
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Sep 21,2015
Minithumbup
By:
Sep 21,2015
0 people found
this helpful
I had my house up for sale with another Agent in the Lenzie area for over 1 year. I changed to Town & Country Estate Agents and within one week they had sold my house - for more than I had it on for with the previous firm. I wouldn't hesitate to recommend them, they were outstanding. Everyone I seem to speak to who have used Town & Country to sell their home tell me they also found them to be fantastic.....
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Sep 12,2015
Minithumbdown
By:
Sep 12,2015
1 people found
this helpful
This company have put a for sale board in my front lawn a week past Wednesday - my house is not for sale - 4 phone calls to them later and it's still not removed - what a bunch of cowboys! I'm considering selling another property nearby but WILL UNDER NO CIRCUMSTANCES USE THESE JOKERS! I advise anyone not to either - shame as they are my local agent too!...
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Sep 13,2013
Minithumbdown
By:
Sep 13,2013
6 people found
this helpful
I didn\'t actually sell with them, they are absolutely useless. Duncan just wants to undercut everyone and make sure most of the properties on the market are under his branding, then they do nothing to actively sell. Feedback is never given, you have to chase them for viewer feedback and each time they had just literally spoken to them. You do not get weekly updates of web hits etc unless you ask. Anything you do ask receives a delayed response. Viewers are not given the address, schedules or a ...
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What agent could do to change your mind?
Nothing. Do not use at any cost, not one person has a good word to say about them
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Aug 12,2013
Minithumbdown
By:
Aug 12,2013
4 people found
this helpful
Extremely disappointed in the professionalism of this company. Often takes a day or 2 to receive a home report, that\'s if we receive one at all. Staff rarely call back, can be obnoxious, have given our details out to other pprospective buyers and have used underhand tactics to try to get us to bid more than £2500 more than the value of a fixed price property....
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Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees % accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £88,000
  • Max: £300,000

Letting No data



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
0 2 0 0 18 1 0 0 0 2
Duncan MacKenzie - upload your photo Duncan MacKenzie
9 reviews

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Karen MacKenzie - no image available Karen MacKenzie
Company Director
2 reviews

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Heather McKenzie - upload your photo Heather McKenzie
1 reviews

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Yvonne  - upload your photo Yvonne
3 reviews

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Lesley  - upload your photo Lesley
10 reviews

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Yvonne Harley - upload your photo Yvonne Harley
2 reviews

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Jillian  - upload your photo Jillian
1 reviews

About Jillian No description set View full profile
Jillian Loan - upload your photo Jillian Loan
1 reviews

About Jillian No description set View full profile

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Awards won by Town & Country Estate Agents, Glasgow G66 4LQ

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