Properties Glasgow - Infiniti Properties
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    Duncan MacKenzie
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    Karen MacKenzie
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    Heather McKenzie
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    Yvonne
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    Lesley
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    Yvonne Harley
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    Jillian
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    Jillian Loan
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    Lorna Galbraith
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    Jan
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Town & Country Estate Agents

The Queens Buildings 88-90 Kirkintilloch Road Lenzie, Glasgow
East Dunbartonshire
G66 4LQ

0141 776 5566
Nov 06,2017
Minithumbup
Jan
By: 'Allan'
Nov 06,2017
0 people found
this helpful
Jan was professional, polite and always friendly whenever I had a need to speak to her. She is a credit to your business and was excellent throughout my transaction....
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Comment on agent fees
Good
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Oct 31,2017
Minithumbup
By: 'Graeme'
Oct 31,2017
0 people found
this helpful
All staff had a very good understanding of local marketplace and were responsive to queries and enquiries. Broadly achieved sales price originally anticipated....
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Comment on agent fees
Competitve
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Oct 25,2017
Minithumbup
Duncan MacKenzie
Jan
By: 'Katie and Craig'
Oct 25,2017
0 people found
this helpful
I sold my house in four days. The service I received was friendly, professional and efficient. Jan was particularly good at keeping me informed of what was happening and Negotiated on our behalf with the buyer of our property and also the property we bought through Town and Country. I would recommend using this estate agent....
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Comment on agent fees
Good
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Oct 20,2017
Minithumbup
Lorna Galbraith
Duncan MacKenzie
By: 'Angela'
Oct 20,2017
0 people found
this helpful
Town & Country provided a wonderful service for us, both in the purchase of our new home and the sale of our previous home. The team were great at keeping me updated and also did a brilliant job of managing our sale and getting us the best value for our home. I would definitely recommend them....
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Comment on agent fees
Fees are fair.
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Oct 18,2017
Minithumbup
Jillian Loan
By: 'Ann Brown'
Oct 18,2017
0 people found
this helpful
The Town and Country team are knowledge able and helpful. Operating 7 days a week really made them accessible when I needed to contact them. Working together we achieved an offer within 3 weeks! on a higher value property. From start to finish it was a smooth process and a special thank you to Jan for her professionalism....
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Comment on agent fees
Very Good
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Sep 08,2017
Minithumbdown
Duncan MacKenzie
Jillian Loan
By: 'Mr IC'
Sep 08,2017
5 people found
this helpful
If I could turn back the clock, to the time when I was choosing which estate agent should market my property, I would erase Town and Country completely from my list. I could write paragraph after paragraph on my experience with them, and none of it would be good. My advice is, if you want a professional, customer focussed, friendly, and efficient estate agency. Do not go to Town and Country....
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Comment on agent fees
Bad
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Aug 02,2017
Minithumbdown
Duncan MacKenzie
By: 'Debbie'
Aug 02,2017
2 people found
this helpful
Most unprofessional business I have had the misfortune of dealing with.Duncan lied from the outset about the value and expected offers on our house.His staff were never available and failed to answer phones on most occasions when trying to contact the branch and Duncan became threatening when I tried to raise these issues with him....
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Comment on agent fees
Always negotiate never pay 1% fee
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By: Betty
Sep 05, 2017
View all comments (1)
Did you pay the full fee they told us so many lies and comminication was non-existent ...
Jul 11,2017
Minithumbup
Duncan MacKenzie
By: 'Mrs Brownlie'
Jul 11,2017
0 people found
this helpful
Duncan was a great help in ensuring our house looked its best when we put it on the market. He was able to give us an accurate evaluation and his team were efficient and helpful in managing a large number of viewings in a short period of time. Would recommend the company to others and it would definitely be my first port of call if I was selling a property again....
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Jun 01,2017
Minithumbup
Jillian Loan
By: 'Charles'
Jun 01,2017
0 people found
this helpful
Jillian was our point of contact for the sale of our property. she explained the sale procedures, & gave us updates along the way. Jillian has a warm & friendly personality, with great customer service skills. We had many calls to the Lenzie office, all of the staff were friendly & efficient at dealing with our queries....
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Comment on agent fees
Excellent value for money, Duncan was open to negotiation & I was happy with our deal.
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May 29,2017
Minithumbup
Duncan MacKenzie
By: 'McFarlane'
May 29,2017
0 people found
this helpful
A really great and professional service by the whole team. The advice was spot on and our property was sold exactly within the time frame and at the price that we were advised it would be. Great presentation of our property in the marketing and super service via phone and e-mail too!...
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Comment on agent fees
In our opinion really competitive.
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May 22,2017
Minithumbup
Duncan MacKenzie
By: 'I.Smith'
May 22,2017
0 people found
this helpful
Very impressed with the professional and direct approach from Duncan during our very first meeting. We explained what we were looking for from an estate agent, the options we were exploring and the price we hoped to achieve for our property. Duncan was very positive about our property and explained how he could meet our expectations. We spoke to various members of the team based in Lenzie and all were very helpful. We received a good amount of interest in our property and we were happy with the ...
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Comment on agent fees
Good - Value for money
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Apr 28,2017
Minithumbup
By: 'Zoe Lawless'
Apr 28,2017
0 people found
this helpful
Working with Town & Country has been an absolute pleasure. I chose this estate agency as a recommendation from a friend and they definitely lived up to expectations and more. All of the staff who dealt with my property were exceptional. Communication was 10/10. I was always kept up to date with everything. I would definitely use and recommend Town & County again....
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Comment on agent fees
Worth every penny.
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Apr 28,2017
Minithumbup
Lesley
By: 'Thomas Martin'
Apr 28,2017
0 people found
this helpful
Town and country are a very professional company i use them for managing my rental properties as well as selling a property that i have recently sold ,there advise about the market is 2nd to none and i would recommmend them to anyone loooking for sales and a rental management ....
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Comment on agent fees
good
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Apr 26,2017
Minithumbup
Duncan MacKenzie
By: 'P McKenna'
Apr 26,2017
0 people found
this helpful
Fantastic service. I had complete confidence in Duncan and his team throughout the selling process. Professional from start to finish....
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Comment on agent fees
Town & Country's fees were in line with my expectations.
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Apr 20,2017
Minithumbup
Duncan MacKenzie
Jillian Loan
By: 'Jo McDade'
Apr 20,2017
0 people found
this helpful
From first meeting with Duncan it was clear that Town and Country were a highly professional and efficient company. The advice and guidance provided by Duncan and our selling agent Jillian, was excellent. Our Property was on the market swiftly, viewings arranged efficiently and we were kept up to date every step of the way. I could not recommend Town and Country highly enough for their first rate service....
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Comment on agent fees
Good
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Apr 18,2017
Minithumbup
Jillian
Duncan MacKenzie
By: 'Mrs ECraig'
Apr 18,2017
0 people found
this helpful
i appreciated the professionalism and the efficiency of all the town and country staff that I had dealings with. Especially Duncan and Gillian who made what has the potential to be a very stressful process, a straightforward and positive experience....
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Apr 17,2017
Minithumbup
Duncan MacKenzie
By: 'Fantastic experience!'
Apr 17,2017
0 people found
this helpful
Fast and very profitable sale! From the first visit from Duncan to the girls in the office we could not ask for a better, professional service....
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Comment on agent fees
Good
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Mar 29,2017
Minithumbup
Lesley
By: 'David H.'
Mar 29,2017
0 people found
this helpful
Agent`s kept me informed at all times, calls were returned as per my enquiries. Would recommend Town & Country to my friends...
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Comment on agent fees
Agent`s fees Reasonable
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Mar 29,2017
Minithumbup
Duncan MacKenzie
Lesley
By: 'P White'
Mar 29,2017
0 people found
this helpful
Initially met with Duncan, who was as always professional and quick to get things organised for us. Once the house was on the market we mainly dealt with Lesley who was professional and friendly. Good service all round ....
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Comment on agent fees
Price agreed with Duncan. He took into consideration the number of time we have sold and purchased from T&C over the years.
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Mar 28,2017
Minithumbup
Duncan MacKenzie
Lorna Galbraith
By: 'Bill & Marian Nicolson'
Mar 28,2017
0 people found
this helpful
Very impressed from the initial visit to our house from Duncan Mackennzie and all his advice given, in the sale of our property. Very professional. Also, Lorna at Town and Country, was very efficient and professional and did an excellent job in the appointments booked for the sale of our house. She was also excellent to communicate with on the progress of the sale. Thank you...
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Comment on agent fees
Good
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Mar 17,2017
Minithumbup
Lesley
By: 'Karen Rae'
Mar 17,2017
0 people found
this helpful
Lesley was very professional, courteous and knowledgeable. She kept me informed throughout the process. I would not hesitate to recommend Town & Country to friends and family....
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Comment on agent fees
Very competitive fees.
Was this helpful? Yes
Sep 16,2016
Minithumbup
Duncan MacKenzie
Jillian Loan
By: 'Roger'
Sep 16,2016
1 people found
this helpful
Once Town and Country were contacted regarding selling my property, Mr MacKenzie was quick on the scene and explained how the system worked. As a first time seller He was very helpful. Jillian Loan who works in the office was also very helpful and kept me updated with all aspects of the sale,and did so in a very cheery manner....
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Comment on agent fees
As a first time customer I was unsure of the fees, but with Town and Country I was happy.
Was this helpful? Yes
Sep 12,2016
Minithumbdown
By: 'Stuart Leslie'
Sep 12,2016
8 people found
this helpful
There are no dates on the reviews on this site, so unsure if they are recent? So my review is dated August 2016. LANDLORDS BEWARE In good faith we picked T&C to market and manage our property for letting - beginning June 2014. We had to deal with constant silly little school-boy errors with everything they did really, with Annette mostly at fault. Recently however (following renewal of our 6-month lease) we established that they had been LYING to us about when they had inspected ...
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Comment on agent fees
THEY RIP YOU OFF.
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Sep 07,2016
Minithumbup
Lesley
Duncan MacKenzie
By: 'Gracie'
Sep 07,2016
1 people found
this helpful
From the initial free quotation to the point of sale (not signed missives as yet) Town and Country has been really good. Duncan has a very optimistic approach and it has given us confidence that we can sell our house and when Lesley took charge of the selling she has delivered a service more than what we expected. Slight delay with photographs & has delayed the marketing for a bit hence the 4 star but overall excellent service. Would highly recommend....
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Comment on agent fees
Haven't paid yet but very competitive rates including their recommended surveyors.
Was this helpful? Yes
Sep 02,2016
Minithumbup
Lesley
Duncan MacKenzie
By: 'Lorna McMillan'
Sep 02,2016
0 people found
this helpful
Lesley & Duncan were lovely to deal with, both were professional and helpful throughout and I would recommend Town and Country without hesitation....
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Aug 29,2016
Minithumbup
Lesley
Yvonne
By: 'karen'
Aug 29,2016
0 people found
this helpful
Fantastic service and office so friendly and helpful. Would recommend this company house sold in 3 days and happy with the sale ....
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Comment on agent fees
Good
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Aug 26,2016
Minithumbup
Lesley
Duncan MacKenzie
By: 'Richard'
Aug 26,2016
0 people found
this helpful
Duncan provided valuable advice regarding what price to market our property at. This led to multiple viewings and us achieving our targeted selling price. Lesley kept us up to date and well informed about viewers feedback and offers. She provided great insight into the selling process and helped us deal with the various challenges the process involves....
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Comment on agent fees
Agents fees were very competitive.
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Aug 15,2016
Minithumbup
Duncan MacKenzie
Yvonne
By: 'Lesley H'
Aug 15,2016
0 people found
this helpful
Everyone I dealt with was extremely professional from beginning to end of process. Very impressed with this company. Were my first choice to contact as any other properties being sold by them in area have sold very quickly....
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Aug 12,2016
Minithumbup
Duncan Mackenzie
Jillian
By: 'Lorraine'
Aug 12,2016
0 people found
this helpful
Town and Country were fantastic. Duncan knowledge was amazing and this was shown by being the only estate agent to value the property accurately according to the home report. Duncan was prompt and accommodating meeting at the house to hand keys over to save me having to travel to the office. JillIan was a delight always returned my calls and was supportive and encouraging when it came to making the difficult decisions. I was kept informed of every visit and Jillian called them promptly for fee...
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Comment on agent fees
Fees were very competitive and not having to pay additional for marketing was an added bonus
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Aug 02,2016
Minithumbup
Yvonne Harley
By: 'Russell'
Aug 02,2016
0 people found
this helpful
V good. understood what I was seeking to acheive from the sale and did not duck from that in favour of a quick sale...
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Comment on agent fees
v competitive
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Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
88% customers were satisfied with fees 88% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £88,000
  • Max: £316,556

Letting No data



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
0 2 0 0 37 3 0 0 0 2
Duncan MacKenzie - upload your photo Duncan MacKenzie
22 reviews

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Karen MacKenzie - no image available Karen MacKenzie
Company Director
2 reviews

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Heather McKenzie - upload your photo Heather McKenzie
1 reviews

About Heather No description set View full profile
Yvonne  - upload your photo Yvonne
3 reviews

About Yvonne No description set View full profile
Lesley  - upload your photo Lesley
14 reviews

About Lesley No description set View full profile
Yvonne Harley - upload your photo Yvonne Harley
2 reviews

About Yvonne No description set View full profile
Jillian  - upload your photo Jillian
2 reviews

About Jillian No description set View full profile
Jillian Loan - upload your photo Jillian Loan
5 reviews

About Jillian No description set View full profile
Lorna Galbraith - upload your photo Lorna Galbraith
2 reviews

About Lorna No description set View full profile
Jan  - upload your photo Jan
2 reviews

About Jan No description set View full profile

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