Tower Property Services has established itself as one of the leading London Estate Agents, our client satisfaction is second to none and we are constantly looking at ways to improve our service.show more
Tower Property Services has established itself as one of the leading London Estate Agents, our client satisfaction is second to none and we are constantly looking at ways to improve our service.
“Gary Gibbons has resurfaced at James Anderson Estate Agents as ......”
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1 Star Review
Jan 11,2014
By:
'Catch'
Jan 11,2014
Branch: London, 334 Garratt Lane
Earlsfield
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: SW18
Branch: London, 334 Garratt Lane
Earlsfield
Lettings (as a Tenant)
Postcode: SW18
5people found this helpful
Gary Gibbons has resurfaced at James Anderson Estate Agents as Lettings Director. I found out after a friend advised me that Gary told him to pay his move in monies to him directly. We have advised the guardian newspaper to follow up and trading standards. ... read full review
“I have almost given up but not quite. There's an ......”
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1 Star Review
Nov 05,2009
By:
'Go'
Nov 05,2009
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode:
Lettings (as a Landlord)
Postcode:
0people found this helpful
I have almost given up but not quite. There's an article in the Guardian:
http://www.guardian.co.uk/money/2009/oct/24/missing-deposit-money-tenants-landlords
I have been trying to track down 3 months rent and a deposit for a year now, I will get it back eventually.... read full review
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(1)
These guys have taken my tenant's deposit which they should have kept with the DPS. I am trying to get this money back for my tenant's but having no luck , as it seems that have used peoples funds to keep the business running. I am in contact with SFP who are the administrators' for TPS but they aren't much hello either. They have found accounts that TPS used to run but cannot confirm who's money is on these accounts. I am thinking of taking criminal proceedings against the directors of TPS ...
“This mob are truly terrible and I would be advised ......”
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1 Star Review
Jun 09,2009
By:
'Jaytown_1985'
Jun 09,2009
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode:
Lettings (as a Tenant)
Postcode:
0people found this helpful
This mob are truly terrible and I would be advised to steer well clear, if indeed they are still going. Myself and my girlfriend moved down from Liverpool into a flat in Romford so it was that particular branch we dealt with. Absolutely appalling service ... read full review
“I am a long time doing business with people and ......”
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1 Star Review
Jan 24,2009
By:
'Big'
Jan 24,2009
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode:
Lettings (as a Landlord)
Postcode:
0people found this helpful
I am a long time doing business with people and i have NEVER come across a Company to be as unorganised and untrustworthy especially the **** *******. Take my advice and steer clear.
Admin note: agent's name has been removed... read full review
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(2)
I came to the same conclusion as early as 1998. Absolutely worthless ... ...
“Very very poor. I found the Wapping office staff very ......”
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1 Star Review
Jan 17,2009
By:
'Micky'
Jan 17,2009
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode:
Lettings (Prospective customer)
Postcode:
0people found this helpful
Very very poor. I found the Wapping office staff very helpful as I could not get anything from the so called head office the MD and his little side kick are the worst.... read full review
“They refused to return my deposit, ignored me and told ......”
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1 Star Review
Jan 06,2009
By:
'ITT'
Jan 06,2009
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode:
Lettings (as a Tenant)
Postcode:
0people found this helpful
They refused to return my deposit, ignored me and told me outright lies. Warning! Never do business with these people or any future company they may be involved with.... read full review
“Dealt with their Romford office; Poor communication, rude staff, difficulties ......”
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1 Star Review
Nov 25,2008
By:
'AT'
Nov 25,2008
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode:
Lettings (as a Tenant)
Postcode:
0people found this helpful
Dealt with their Romford office; Poor communication, rude staff, difficulties with payments and deposits keep pointing the finger to someone else and never resolve any issues - Worthless!... read full review
“The company is officially wound up now, the order was ......”
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1 Star Review
Oct 08,2008
By:
'Unlucky'
Oct 08,2008
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode:
Lettings (as a Tenant)
Postcode:
0people found this helpful
The company is officially wound up now, the order was made on 30 September 2008. Guess I'll never get my deposit back. Terrible terrible company with the worst customer service ever. ... read full review
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(2)
Scrap that. It was passed on 7th October. The official receiver is the Insolvency Service, www.insolvency.gov.uk.
Again, best of luck. ...
“Terrible does not begin to describe this company, during my ......”
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1 Star Review
Sep 22,2008
By:
'PR'
Sep 22,2008
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode:
Lettings (as a Tenant)
Postcode:
0people found this helpful
Terrible does not begin to describe this company, during my unfortunate time as a tenant the communication and service was poor at best. Having now left I am finding it impossible to get my deposit returned, the director and his sidekick seem to have no ... read full review
“[[EDIT ORIGINAL START]]I have used TPS to rent my ......”
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1 Star Review
Aug 28,2008
By:
'nrl'
Aug 28,2008
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode:
Lettings (as a Landlord)
Postcode:
0people found this helpful
[[EDIT ORIGINAL START]]
I have used TPS to rent my property over the last 10/11 years. Things were fine until about 3 or so years ago...and then the problems started - late payments, shed loads of excuses, firstly under Grace Brackstone, and latterly (last 14 months or ... read full review
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(2)
Exactly the same for me, except they owe me six months rent that the tennant has paid and now they've closed the management offices I can't even locate my keys that they hold. And the tennants deposit has also gone, but they keep trading ! ...
“...”
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1 Star Review
Jul 15,2008
By:
'bonniep'
Jul 15,2008
Branch: London, 429 Westferry Road
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode:
“I have just bought my first property and the staff ......”
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5 Star Review
Apr 10,2008
By:
'dave'
Apr 10,2008
Services: Sales (Prospective customer)
Would you recommend?: Yes
Postcode:
Sales (Prospective customer)
Postcode:
0people found this helpful
I have just bought my first property and the staff at tower was very good in finding me my home. I would definetly recommend Tower Property to anyone!... read full review
“Rented a flat with broken furniture, which did not appear ......”
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1 Star Review
Mar 19,2008
By:
'francesco'
Mar 19,2008
Branch: London, 123 Wapping High Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode:
Branch: London, 123 Wapping High Street
Lettings (as a Tenant)
Postcode:
0people found this helpful
Rented a flat with broken furniture, which did not appear on the (pre-arranged) check-in inventory. Agreed to do a check-in inventory with me present and identify all items broken. Agent signed the inventory. When I left the flat they kept my deposit to pay for ... read full review
“Has been a tenant but since our contract expired and ......”
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1 Star Review
Feb 04,2008
By:
'Christopher'
Feb 04,2008
Branch: London, 123 Wapping High Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode:
Branch: London, 123 Wapping High Street
Lettings (as a Tenant)
Postcode:
0people found this helpful
Has been a tenant but since our contract expired and has not been renewed, it is almost impossible to get our deposit back. The account manager, Darren Ling is rude and at times responds as if he is untouchable. Absolute pathetic customer service and does ... read full review
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
Awards won by Tower Property Services
Regional Awards won by Tower Property Services
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