Connells
3.6/5, 1744 reviews
65% recommended
80% lettings valuation accuracy
76% lettings fee satisfaction



Property Features

One of the largest and most successful estate agency groups in the country with a network of over 150 branches throughout the Home Counties, South, West Country, Midlands and East Anglia. show more One of the largest and most successful estate agency groups in the country with a network of over 150 branches throughout the Home Counties, South, West Country, Midlands and East Anglia.

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 80% 76% £300 £5,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
276 63 247 154 355 85 153 49 107 255
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties

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“Not very professional...”

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Mar 18,2024
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Emma
By: 'karen'
Mar 18,2024
0 people found
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Very disappointed with connels at St budeaux office. My offer was accepted by the seller than was told the buyer has gone with a higher offer and first time buyer. Which I accept but what I do not accept is being ignored by the office ...
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“Terrible...”

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Mar 15,2024
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Joey
By: 'Alexandra'
Mar 15,2024
0 people found
this helpful
Went into the office in August expecting a professional valuation, was given a half hearted response and price based on a few photos on my phone and given a ridiculous management fee with no real explanation of what they would offer for the charges. Said ...
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“I dont recommend Stevenage branch, unprofessi......”

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Mar 05,2024
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By: 'I.K'
Mar 05,2024
0 people found
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I dont recommend Stevenage branch, unprofessional and rude management. We will definitly never use Connells to buy a property. They try to illegally force their mortgage advisors on you too. Overall terrible experience...
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“Francesca at your Basingstoke Connells office......”

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Mar 02,2024
Minithumbup
By: 'Ady Baker'
Mar 02,2024
0 people found
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Francesca at your Basingstoke Connells office was so helpful in dealing with my letting. She understood the urgency for me to complete this. She Provided immediate emails and telephone calls. I can not thank her enough....
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“I have the best letting experience with connells...”

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Mar 01,2024
Minithumbup
By: 'Ifeoluwa'
Mar 01,2024
0 people found
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I have the best letting experience with connells so far. They made the process stress-free for me althrough my letting process. I've met different awful agents but connells gave me the best services. Their agents were really nice, supportive and helpful. I am definitely recommending ...
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“Awful experience...”

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Feb 26,2024
Minithumbdown
By: 'Manuela'
Feb 26,2024
0 people found
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Awful experience. I was interested in a letting property listed with them. They cancelled the viewing 2 hours before. We rescheduled the viewing and I called on the day to check on some details about the property only to hear that the property was no longer ...
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“As a tenant at Connells Leicester for 2.5 yea......”

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Feb 10,2024
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By: 'Damasius Nonso ojinnaka'
Feb 10,2024
1 people found
this helpful
As a tenant at Connells Leicester for 2.5 years, I encountered repeated communication issues, particularly regarding a rent arrears incident. Despite having a consistent record of on-time payments, a negative reference was provided, creating unnecessary stress and confusion. This, along with other instances of poor communication, ...
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“Disappointing Experience with Connells Estate Agency...”

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Feb 08,2024
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alex
By: 'SK'
Feb 08,2024
1 people found
this helpful
Unfortunately there is no option to leave no stars. Our experience with Connells Estate Agency has been disappointing and frustrating. Despite choosing to seel our house with them due to their familiarity, we encountered poor communication and unprofessionalism throughout the process. From inaccurate advice provided ...
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“Avoid...”

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Feb 06,2024
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James
By: 'Marta'
Feb 06,2024
0 people found
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Avoid, Very unprofessional, failed with communication and transparency. Caused unnecessary stress....
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“*DO NOT USE THIS COMPANY UNDER ANY CIRCUMSTANCES*...”

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Jan 28,2024
Minithumbdown
By: 'Rob'
Jan 28,2024
0 people found
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Connells solicitors, Conveyancing Direct, should never be used, they have cost us thousands of pounds due to their severe lack of urgency and complete ineptitude. Please do yourself a favour and just google them and see hundreds of terrible reviews, we wish we had, rather ...
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“Very quick and pleasant service. Thanks a lot......”

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Jan 27,2024
Minithumbup
amber
By: 'Anna'
Jan 27,2024
0 people found
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Very quick and pleasant service. Thanks a lot for help and guidance in the process....
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“Avoid at all.cost...”

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Jan 24,2024
Minithumbdown
By: 'Kevin Page'
Jan 24,2024
0 people found
this helpful
Would have given zero stars if possible. Mum has alzheimers and they wanted me to break the chain to ensure her house sold. They were happy to.force my mum into temporary accommodation to get the house sale.Took 11 months for the move to happen ...
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“Very satisfying...”

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Jan 23,2024
Minithumbup
By: 'Miri'
Jan 23,2024
0 people found
this helpful
Great service from Jordan and Amber. They were very efficient with sending documents and making my move easy. Many thanks....
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“Neelam Sharma...”

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Jan 18,2024
Minithumbup
By: 'Mohammed'
Jan 18,2024
0 people found
this helpful
I am delighted to express my sincere appreciation for the outstanding service provided by Neelam during my recent home-buying experience. Neelam demonstrated an exceptional level of expertise, commitment, and professionalism that truly set her apart in the industry. From our initial consultation to the mortgage ...
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“Charlie, from the Southville branch was extremely professional, polite and ......”

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Jan 18,2024
Minithumbup
Charlie
By: 'Isaac'
Jan 18,2024
0 people found
this helpful
Charlie, from the Southville branch was extremely professional, polite and went above and beyond to assist me in purchasing my new home. Jason his manager was also very helpful and professional throughout, I was very happy with the service from Connells and will most definitely ...
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“I recently had the pleasure of working with A......”

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Dec 18,2023
Minithumbup
Andy
By: 'Yomna Helmy'
Dec 18,2023
0 people found
this helpful
I recently had the pleasure of working with Andrew Keen, the brilliant mortgage advisor at Connells Cambourne, and I felt compelled to share my exceptional experience. From our initial consultation to the completion of the mortgage process, And demonstrated unparalleled professionalism and expertise. Andy's in-depth ...
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“Andrew and Jessica went above, and beyond for......”

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Dec 15,2023
Minithumbup
Andrew
By: 'Awa'
Dec 15,2023
0 people found
this helpful
Andrew and Jessica went above, and beyond for me, they took the time to understand what I needed. they had the answers to all my questions which made me feel very confident. As this was my first time renting a place . The whole process was ...
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“Pleasant when you can get hold of them but co......”

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Dec 06,2023
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By: 'Glen'
Dec 06,2023
0 people found
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Pleasant when you can get hold of them but completely incompetent - avoid at all costs unfortunately I’ve never left a review before and only doing so to help the reader realise they will regret using Connells - please dont repeat my mistake!...
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“Letting...”

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Dec 04,2023
Minithumbup
Georgia
By: 'Nick'
Dec 04,2023
0 people found
this helpful
I send a short review, just expressing my grateful thanks to the rental and letting department of Connells. In particular Georgia who handled the marketing and letting providing top quality professional advice from the outset, her communication skills were 2nd to none, and I was ...
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“I am very happy with the letting agents great......”

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Nov 30,2023
Minithumbup
By: 'Mustafa Berk'
Nov 30,2023
0 people found
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I am very happy with the letting agents great work, great service, fast rentals, I highly recommend you rent your property here at Connells. They find the best tenants....
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“If I could give 0 stars, I would.I've dealt......”

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Nov 27,2023
Minithumbdown
By: 'Disgruntled'
Nov 27,2023
0 people found
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If I could give 0 stars, I would. I've dealt with a number of agents over the last 30 years, in various countries, and in various relationships (buyer, seller, renter, and landlord) and in all those years this group have to be the most utterly incompetent group ...
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“Deceitful and dishonest. Assume everything i......”

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Nov 20,2023
Minithumbdown
By: 'Terry'
Nov 20,2023
0 people found
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Deceitful and dishonest. Assume everything is a lie because is probably is. Ruined my house sale....
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“Very professional and usefull advice on a Sun......”

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Nov 19,2023
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Lee
By: 'Adam'
Nov 19,2023
0 people found
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Very professional and usefull advice on a Sunday evening........much appreciated lee 👍...
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“Zero stars...”

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Nov 14,2023
Minithumbdown
By: 'Alan Webb'
Nov 14,2023
0 people found
this helpful
There isn’t an option for no stars. I have been in the rental business for 28 years and Connells Harrow took over from Alexander and co who took over from n Baker Pearce. My tenants waited from June to October to get their deposit back. ...
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“First had contact with Connells Amesbury when......”

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Nov 07,2023
Minithumbup
By: 'david hoyle'
Nov 07,2023
0 people found
this helpful
First had contact with Connells Amesbury when my daughter bought her house. It was her first house purchase, and Mike and his team helped her the whole way through. We are buying a house in Amesbury which was marketed by Connells, and although not our ...
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“Excellent estate agent to purchase through...”

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Nov 05,2023
Minithumbup
Phill
By: 'Mr and Mrs King'
Nov 05,2023
0 people found
this helpful
Excellent estate agent to purchase through . Phil and his team were always there via email or kn the phone . It was a very long purchase and we asked for a lot of viewings which they were more than happy to accommodate . Very professional and friendly ...
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“THE BEST service we could have hoped for. Lee......”

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Nov 04,2023
Minithumbup
Lee
By: 'Cindy Vickers'
Nov 04,2023
0 people found
this helpful
THE BEST service we could have hoped for. Lee Cooke went above and beyond to help us sell our home. Always professional, helpful and available for advice....
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“I bought a house and Costas help me so much.......”

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Nov 03,2023
Minithumbup
By: 'Endrit'
Nov 03,2023
0 people found
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I bought a house and Costas help me so much. He made everything so easy for me....
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“Connells are just excellent in rendering good......”

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Nov 02,2023
Minithumbup
Lily
By: 'Jennifer'
Nov 02,2023
0 people found
this helpful
Connells are just excellent in rendering good services. Olivia and Lily were very responsive from the start and genuinely nice. They were so quick in keeping us up to date with everything, they were patient in explaining everything thoroughly with us. We couldn’t have ...
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“Never having used an estate agent before, i w......”

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Nov 01,2023
Minithumbup
Lily
By: 'Ben W'
Nov 01,2023
0 people found
this helpful
Never having used an estate agent before, i wasn't sure what to expect, but needn't have worried, the experience was 5 star all the way. Lily and the team did an amazing job selling the property, and advised us every step of the way, keeping us ...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 12:48 PM 14/12/2016 by Carl Wood

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