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    Yasmine
We’re Touchstone. Renting is changing and we’re the professionals helping to shape that change. We’ve been in business for nearly 30 years, managing all kinds of properties across the UK, from city centre apartments for young professionals to suburban semis for working families. With us, you’re in safe, experienced hands.
Touchstone CPS Ltd

55 Triangle Building, Wolverton Park Road Wolverton, Milton Keynes
Buckinghamshire
MK1 1QT

01908 525 400
Website not available

Properties for Sale
Properties to Rent

“Concise & sound...”

Aug 07,2018
Minithumbup
By: 'Charly'
Aug 07,2018
1 people found
this helpful
Tiryn was spot on with communication and information passed to me over the phone. Her calm, friendly manner was very much appreciated! Salutes and big thank yous to her!...
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Comment on agent fees
The fees were reasonable and affordable.
Was this helpful? Yes
By: Penny Graham
Aug 21, 2018
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Hi Charly Thank you for taking the time to write your great review about the service you have received from my colleague, Tiryn, in the Milton Keynes office, it is much appreciated. Thanks again. Kind regards Penny Graham Touchstone CPS Ltd ...

“Customer relations / service...”

Jul 21,2018
Minithumbup
By: 'Alan Hudson'
Jul 21,2018
0 people found
this helpful
Lisa has always gone above and beyond what I would normally expect - she has spent time and effort in dealing with what at times have been complex financial issues relating to a property my stepson was renting. - as a representative of Touchstone Lisa ...
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Comment on agent fees
Good
Was this helpful? Yes
By: Penny Graham
Jul 24, 2018
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Hi Alan. Thank you for taking the time to review of our service but particularly for your glowing commendation of the customer service shown by my colleague, Lisa. It is always great for me to see my colleagues recognised in this way, so thank you, it is much appreciated. Kind regards Penny Graham Touchstone CPS Ltd ...

“Miss...”

Jul 05,2018
Minithumbup
By: 'Sue hannaford'
Jul 05,2018
0 people found
this helpful
Terri peters has always been extremely pleasent and helpful when ever I have needed to ring her,and I always found her very efficient...
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Was this helpful? Yes
By: Penny Graham
Jul 17, 2018
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Hi Sue Thank you for taking the time to provide a review for Touchstone. Your comments and commendation of Terri is much appreciated and well deserved. Thanks again. Kind regards Penny Graham Touchstone CPS Ltd ...

“EFFICIENT, PROACTIVE, HELPFUL AND UNDERSTANDING...”

May 31,2018
Minithumbup
By: 'Aaron'
May 31,2018
1 people found
this helpful
EFFICIENT, PROACTIVE, HELPFUL AND UNDERSTATING IS JUST A FEW WORDS TO DESCRIBE DAWNS SERVICE!! HIGHLY RECOMMENDED AND THANKS FOR THE SMOOTH MOVE!!...
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Comment on agent fees
Good
Was this helpful? Yes
By: Penny Graham
Jun 01, 2018
View all comments (1)
Hi Aaron Many thanks for taking the time to review our service and more particularly for your review of my colleague, Dawn, it's much appreciated. It is always satisfying when a colleague is recognised for their service to our customers, so thank you. Kind regards Penny Graham Touchstone CPS Ltd ...

“Living in the Dark, No heating, Mold and Leaks...”

Mar 31,2018
Minithumbdown
By: 'User123'
Mar 31,2018
3 people found
this helpful
We have storage heaters in our Flat, all of which have stopped working. I have a 1 year old and with the snow coming and going this is unacceptable. Called Touchstone and they seemed pretty unbothered by it all, They said the next slot they have ...
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Was this helpful? Yes
By: Penny Graham
Mar 31, 2018
View all comments (1)
Hi. We're really concerned to read your review. Please can you send further details to Alison Spink who manages our Milton Keynes office, so that we can get this checked out for you. Alison can be reached via alison.spink@touchstonecps.com. Kind regards Penny Graham Touchstone CPS Ltd ...
Feb 14,2018
Minithumbup
By: 'Mark rice'
Feb 14,2018
0 people found
this helpful
Katy was absolutely brilliant in everything she did. She had to rush things through for me so I could move on a specific date. She totally out did herself and I would recommend her to anyone....
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Comment on agent fees
Good
Was this helpful? Yes
By: Penny Graham
Feb 27, 2018
View all comments (1)
Hi Mark. Thank you for taking the time to review our service and especially the service received from Katy (I presume Katy Cartwright), it's much appreciated. We welcome feedback from our customers so that we may continually review and improve the service that we provide. I will ensure that your feedback is passed on to Katy. Thanks again. Kind regards Penny Graham, Touchstone CPS Ltd. ...
Feb 02,2018
Minithumbup
By: 'Lovell79'
Feb 02,2018
0 people found
this helpful
Dawn has always been very good over the years and today more so the help she gave me has taken a lot of worry and stress of my shoulders and I appreciate so much Thank you...
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Was this helpful? Yes
By: Penny Graham
Feb 02, 2018
View all comments (1)
Hi. Thank you for taking the time to leave your review about my colleague Dawn in our Milton Keynes office, it's much appreciated. I am so pleased that Dawn's actions have made a such a difference to you, it's great to see. Thanks again. Kind regards Penny Graham, Touchstone CPS Ltd ...
Feb 02,2018
Minithumbup
By: 'Jo bacon'
Feb 02,2018
0 people found
this helpful
Dawn is very helpful and always deals with any problems that accrue quickly and efficiently . All the staff are very kind and have a very caring manner . I'm very happy with their service . Southend...
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Comment on agent fees
I am happy with the fees
Was this helpful? Yes
By: Imogen
Apr 05, 2018
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Dawn and Monty are great they handle issues with the property efficiently and have been brilliant over the last few months in getting trades people out to our house quickly so that matters are dealt with straight away. ...
Jan 04,2018
Minithumbup
By: 'Andrew'
Jan 04,2018
0 people found
this helpful
Have found Touchstone to be a very reliable and fast responding company, with very Polite and Patient staff. I'd particularly like to say that Victoria White and Monty Kareem-saad have always been very helpful and quick to deal with any issues....
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Comment on agent fees
Fees are acceptable to the going rate.
Was this helpful? Yes
By: Penny Graham
Jan 05, 2018
View all comments (1)
Hi Andrew. Thank you so much for taking the time to review our company and particularly for your kind comments about my colleagues, Victoria and Monty. It is always pleasing and much appreciated, to see my colleagues recognised for their work. Thanks again. Kind regards, Penny Graham, Touchstone CPS Ltd ...
Dec 18,2017
Minithumbup
By: 'Victoria white'
Dec 18,2017
0 people found
this helpful
Excellent customer services, very professional. I am really happy with the servic provided by the Victoria white. She's been helpful throughout our tenrec with touch stone, I am really impressed....
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Comment on agent fees
Good
Was this helpful? Yes
By: Penny Graham
Dec 19, 2017
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Hi. Thank for you for your great review of our service and especially that of my colleague, Victoria White, it's much appreciated. It is always great to see a colleague recognised for their hard work. Have a wonderful Christmas & New Year. Kind regards Penny Graham, Touchstone CPS Ltd ...
Nov 30,2017
Minithumbup
By: 'Cuss'
Nov 30,2017
1 people found
this helpful
Dawn Skelton has not only only been very prompt in responding but has always been straight forward, pleasant and practical to deal with. This has meant I trust in the company and I am keen to help in return...
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Was this helpful? Yes
By: Penny Graham
Dec 01, 2017
View all comments (1)
Hi. Thank your for giving a review of Touchstone and especially for your comments about your dealings with my colleague, Dawn, it's much appreciated. Whilst I know Dawn to be both highly organised and helpful, it's great to have this confirmed by our customers. Thanks again. Kind regards, Penny Graham, Touchstone CPS Ltd ...
Nov 30,2017
Minithumbup
By: 'Julie ameerally'
Nov 30,2017
0 people found
this helpful
Sue was always helpful polite understanding. Any issues always resolved good communication And listening skills...
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Comment on agent fees
Reasonable
Was this helpful? Yes
By: Penny Graham
Dec 01, 2017
View all comments (1)
Hi Julie. Thank you so much for taking the time to give a review of our service and for your commendation of my colleague, Sue. It is always great to see my colleagues recognised for their hard work and it is much appreciated. Kind regards Penny Graham, Touchstone CPS Ltd ...
Nov 28,2017
Minithumbup
By: 'CRISTINA IONESCU'
Nov 28,2017
0 people found
this helpful
Brilliant service and fast response in all queries.. Thank you Cameron Cartwright for all your hard work!! And thank you touch stones for finding this house for my mum!...
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Was this helpful? Yes
By: Penny Graham
Dec 01, 2017
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Hi Cristina. Many thanks for taking the time to leave your review of our service and especially for recognising my colleague, Cameron, for his hard work, it's much appreciated. Best wishes to your mother in her new home. Kind regards Penny Graham, Touchstone CPS Ltd ...
Nov 27,2017
Minithumbup
By: 'Damion'
Nov 27,2017
0 people found
this helpful
Always polite,and ready to help with anything wrong within the property.glad I had sue as my portfolio holder....
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Was this helpful? Yes
By: Penny Graham
Nov 28, 2017
View all comments (1)
Hi Damion. Thank you for your wonderful review of the service you have received from my colleague, Sue Geen, it's much appreciated. I will ensure that your comments are passed on to Sue and her managers. Thanks again. Kind regards Penny Graham, Touchstone CPS Ltd ...
Nov 23,2017
Minithumbup
By: 'Amy G'
Nov 23,2017
0 people found
this helpful
I have recently rented an apartment and have been dealing with Victoria throughout the process. She has been extremely helpful and communicated everything with me thoroughly and professionally. 5 star customer service from Vicky and the whole team, thank you for all your help....
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Comment on agent fees
Fees were very reasonable.
Was this helpful? Yes
By: Penny Graham
Nov 28, 2017
View all comments (1)
Hi Amy. Thank you so much for your glowing commendation of my colleague, Victoria, it's much appreciated. I was delighted to read your comments about the service you have received from the whole team but particularly Victoria White. Thanks again. Kind regards Penny Graham, Touchstone CPS Ltd ...
Nov 15,2017
Minithumbup
By: 'Ryan C'
Nov 15,2017
0 people found
this helpful
I've really enjoyed living at Trevithick Court and have found the management of a positive on the whole. Whilst I've interracted with many staff in their offices Kelly has been my main contact and font of all knowledge If it weren't for ...
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Comment on agent fees
Don’t recal the amount but no where near the extortionate amount many charge
Was this helpful? Yes
By: Penny Graham
Nov 21, 2017
View all comments (1)
Hi Ryan. Many thanks for reviewing the service that you have received from Touchstone to date and especially for your commendation of my colleague, Kelly Fordham, it is much appreciated. Thanks again for your time and good luck in your new home. Kind regards Penny Graham, Touchstone CPS Ltd ...
Nov 15,2017
Minithumbup
By: 'Angela cooper'
Nov 15,2017
0 people found
this helpful
Since being a tennant at varney road nottingham, everything ive asked for dawn as been very approchable and got things done. Always been at the end of the phone with any queries i have and ill highly recommend being a tennant with touchstone....
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Comment on agent fees
Good
Was this helpful? Yes
By: Penny Graham
Nov 21, 2017
View all comments (1)
Hi Angela. Many thanks for your wonderful review of our customer service and the service that you have received from my colleague, Dawn. It is very pleasing to see Dawn's hard work acknowledged so I will ensure that your comments are passed on up the line. Thanks again. Kind regards Penny Graham, Touchstone CPS Ltd ...
Nov 08,2017
Minithumbup
By: 'Tess-bentley'
Nov 08,2017
0 people found
this helpful
Our flat was flooded and severely damaged. Dawn let us have 2 months free rent and let us have our deposit back- she fought our case as the electricians/ scaffolders/ roofers was extremely slow and Didn't communicate with me and the other tenant....
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Comment on agent fees
Good- reasonable
Was this helpful? Yes
By: Penny Graham
Nov 10, 2017
View all comments (1)
Hi Tess. Many thanks for taking the time to review our service to you, it is much appreciated. Thanks too for your comments about my colleague, Dawn. She is a valued member of the team and as such, it's great to see her hard work recognised. Thanks again. Penny Graham, Touchstone CPS Ltd ...
Nov 05,2017
Minithumbup
By: 'Angela cooper'
Nov 05,2017
0 people found
this helpful
Since being with touchstones dawn skelton has been very accommodating and sorted things straight away, and always been at the end of the phone with any queries i may have. I would reccommend anyone to deal with touchstones....
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Comment on agent fees
Good
Was this helpful? Yes
By: Penny Graham
Nov 07, 2017
View all comments (1)
Hi Angela. Thank you so much for your review of our service but especially your comments about my colleague, Dawn, as it is well deserved. Thank you for taking the time to review our company. Kind regards Penny Graham, Touchstone CPS Ltd ...
Oct 19,2017
Minithumbup
By: 'pinky_blue'
Oct 19,2017
0 people found
this helpful
Dawn has been very helpful in helping us to end my tenancy early. She has been particularly accommodating with helping to extend the tenancy by a week when my original plans for moving had to be changed....
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Comment on agent fees
N/A
Was this helpful? Yes
By: Penny Graham
Oct 20, 2017
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Hi. Thank you so much for taking the time to review our service and especially that of my colleagues, Dawn Skelton and Monty Kareem-Saad, it's much appreciated. It is always pleasing to see read such positive reviews of my colleagues and the service that they provide to our tenants. Thanks again. Kind regards, Penny Graham, Touchstone CPS Ltd ...
Oct 19,2017
Minithumbup
By: 'Emma'
Oct 19,2017
0 people found
this helpful
I am currently renting a property through touchstone and I have only ever dealt with Monty. He has always been extremely helpful and professional at all times. Whenever I have rang to discuss an issues he has been very efficient and reliable in dealing with ...
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Was this helpful? Yes
By: Penny Graham
Oct 20, 2017
View all comments (1)
Hi Emma. Thank you for your great review of the service that you have received from my colleague, Monty. It's great to see that Monty is providing such great customer service and that he is being recognised for his work. Thank you for taking the time to post your review, it is very much appreciated and I will be sure to let Monty and his manager know. Kind regards, Penny Graham, Touchstone CPS Ltd ...
Oct 17,2017
Minithumbup
By: 'David'
Oct 17,2017
0 people found
this helpful
Mr Kareem-Saad it's incredibly helpful in assisting us with our flat in Reading. He is swift to respond, and He is very friendly. Every job it's done very quick and professional. Thank you Mr Monty!...
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Was this helpful? Yes
By: Penny Graham
Nov 01, 2017
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Hi David. Thank for your glowing review of the service that you have received from my colleague, Monty, it is much appreciated. Thanks again. Kind regards Penny Graham, Touchstone CPS Ltd ...
Oct 01,2017
Minithumbup
By: 'Wonderful service'
Oct 01,2017
0 people found
this helpful
Mr Kareem-Saad has been incredibly helpful in assisting us with our flat. He is swift to respond, incredibly polite and friendly, and it has been a pleasure to correspond with him. Thank you....
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Comment on agent fees
Good
Was this helpful? Yes
By: Penny Graham
Oct 03, 2017
View all comments (1)
Hi. Thank you so much for your glowing review of the service provided by my colleague, Monty, it's much appreciated. I will be sure to pass on your wonderful comments to Monty and his manager. Kind regards Penny Graham, Touchstone CPS Ltd ...
Sep 28,2017
Minithumbup
By: 'Mark E Derby'
Sep 28,2017
0 people found
this helpful
I rented a property from touchstone on a short lease and my first point of contact was Dawn Skeleton from the Wolverton branch she was really helpful with any questions or concerns I had with the tenancy.My lease as recently ended and another member ...
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Comment on agent fees
Fees were quite reasonable
Was this helpful? Yes
By: Penny Graham
Sep 29, 2017
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Hi Mark. Many thanks for your review of our service and especially that received from both Dawn and Charlotte. It's great to see colleagues recognised for their work, so thank you for taking the time to leave your review. Kind regards Penny Graham, Touchstone CPS Ltd ...
Sep 22,2017
Minithumbup
By: 'Alex/Mavra'
Sep 22,2017
0 people found
this helpful
My elderly mother lives in a rented property that is managed by this agent. She has been living there for over 25 years and since then the agents changed hands many times. The landlord is Tescos and does absolutely nothing to the property, it is decaying, ...
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Comment on agent fees
N/A
Was this helpful? Yes
By: Penny Graham
Sep 22, 2017
View all comments (1)
Hi Alex. Thank you so much for your glowing commendation of my colleague, Monty. I was delighted to read your comments and have forwarded your review to Monty's managers so that Monty receives the recognition that he deserves. Thanks again. Kind regards, Penny Graham, Touchstone CPS Ltd ...
Sep 18,2017
Minithumbup
By: 'Ian Hawkridge'
Sep 18,2017
0 people found
this helpful
I contacted Touchstone (Milton Keynes Branch) yesterday (12 Sept) concerning a problem with one of their properties, blocked gutters, which was causing rainwater to run down the exterior of my own property. After explaining the problem to Tiryn, she said that she would deal with it ...
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Comment on agent fees
N/A
Was this helpful? Yes
By: Penny Graham
Sep 19, 2017
View all comments (1)
Hi Ian. Many thanks for your review of Touchstone's service and especially that of my colleague, Tiryn. It's always great to see a colleague recognised for their hard work, so thank you for taking the time to leave a review, it's much appreciated. Kind regards Penny Graham, Touchstone CPS Ltd ...
Sep 10,2017
Minithumbup
By: 'Zac'
Sep 10,2017
0 people found
this helpful
I want to say massive thanks to this man. Always very helpfull with great attitude. He knows how to sorted out the problem's. I'm very happy that he is our agent. Really recommend him....
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Comment on agent fees
Excellent
Was this helpful? Yes
By: Penny Graham
Sep 12, 2017
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Hi Zac. Many thanks for taking the time to review our service and particularly that of my colleague, Monty, it's much appreciated. Kind regards, Penny Graham, Touchstone CPS Ltd ...
Aug 25,2017
Minithumbup
By: 'Lydia Grattan'
Aug 25,2017
0 people found
this helpful
Throughout our time renting our current property from Touchstone, we have been genuinely impressed with how fantastic we have been treated by the staff in the Milton Keynes office, especially Dawn. Dawn Skelton has been our go-to person if there have been any problems or ...
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Comment on agent fees
Very reasonable
Was this helpful? Yes
By: Penny Graham
Aug 29, 2017
View all comments (1)
Hi Lydia. Many thanks for taking the time to review both our service and your contact with my colleague, Dawn Skelton, it's much appreciated. It's always great to see a colleague recognised for their work, thank you. Kind regards Penny Graham, Touchstone CPS Ltd ...
Aug 21,2017
Minithumbup
By: 'Tim Jonas'
Aug 21,2017
0 people found
this helpful
Initially I had a little trouble making contact with your office on the numbers I had, but when I made contact with Kelly Fordham, she took the issues I had, on board, dealt with them efficiently and kept in contact with me to keep me ...
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Comment on agent fees
Fair
Was this helpful? Yes
By: Penny Graham
Sep 06, 2017
View all comments (1)
Hi Tim. Thank you for taking the time to review our service and especially for your commendation of my colleague, Kelly Fordham, it's always great to see a colleague recognised for their work. Thanks again. Kind regards, Penny Graham, Touchstone CPS Ltd ...
May 08,2017
Minithumbdown
By: 'Hannah'
May 08,2017
2 people found
this helpful
I am only putting 1 star as it wouldn't allow me to leave it blank. Completely horrendous company. Myself and my partner applied for a flat in January through this company paying a fee of £270. Contacting the estate agents they were using weekly to see ...
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Was this helpful? Yes
Areas covered
  • MK1
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
79% customers were satisfied with fees 76% accuracy of agent's valuations
Price range of properties reviewed
Sales No data
Letting
  • Min: £0
  • Max: £0

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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
0 1 25 7 0 0 0 0 3 1

Fees

No fees set.

Complaints Procedure

No procedure set.
Last updated at 1:59 PM 17/07/2018 by Penny Graham

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