Touchstone is working closely with McCarthy & Stone, the UK’s leading retirement housebuilder. We are delighted to be able to offer a range of these outstanding unfurnished retirement apartments for rent in various locations across the UK. We are able to offer flexible long term or short term tenancy agreements. The length of time you choose to make one of our fantastic retirement apartments your home is entirely up to you. There are many benefits in retirement renting so why not find out Read full description...how your new home could provide you with a new way of living.
Touchstone CPS Ltd

Retirement Rentals, 2 Crescent Office ParkClarks Way Clarks Way, Bath
Somerset
BA2 2AF

01225 838360
Website not available

Properties for Sale
Properties to Rent

“Out of this world...”

Oct 31,2018
Minithumbup
By: 'Wright'
Oct 31,2018
1 people found
this helpful
I could not have wished for a more pleasent person to speak to during the whole process. From start to finnish Lyndsey was there for me to advise on any procedure I had to follow to make my move into Viewpoint retirement home a successful ...
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Comment on agent fees
NO FEES INVOLVED
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By: Penny Graham
Nov 06, 2018
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Hi. Thank you for your glowing commendation of the service that you have received from my colleague, Lynsey, from Retirement Rentals. It's always great to see our colleagues recognised for their work, thank you. Best wishes in your new home. Kind regards Penny Graham Touchstone CPS Ltd ...

“EXCELLENT SERVICE...”

Oct 31,2018
Minithumbup
By: 'Mrs Church'
Oct 31,2018
0 people found
this helpful
I had the pleasure of dealing with Lynsey at Touchstone, and I would like to say what a delight it was, very polite and professional from start to finish. I would not hesitate to recommend this company. Thank you again Lynsey you made my mum ...
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Comment on agent fees
Found the fees to be reasonable for the service that was provided.
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By: Penny Graham
Nov 06, 2018
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Hi Mrs Church Thank you so much for your wonderful review of the service that you received from my colleague in Retirement Rentals, Lynsey. Lynsey works hard to ensure that the process runs as smoothly as possible, so when this is recognised by our customers, it's great to see. Best wishes to you, and to your mother in her new home. Kind regards Penny Graham Touchstone CPS Ltd ...

“Quality of service and care...”

Oct 02,2018
Minithumbup
By: 'JulieB'
Oct 02,2018
0 people found
this helpful
My elderly Mother has recently arranged a tenancy agreement through Touchstone. We dealt with Lynsey Parsons throughout the process and found her to be very helpful and positive and she always had the time to speak to my Mum should she call with any questions ...
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Comment on agent fees
The agents fees to arrange the tenancy were reasonable.
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By: Penny Graham
Oct 05, 2018
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Hi Julie Thank you so much for your wonderful review of the service that you have received from my colleague, Lynsey Parsons. Lynsey is indeed a great addition to the Retirement Rentals team as she is friendly yet professional and works hard to ensure that the whole process runs smoothly. Best wishes to your mother in her new home. Kind regards Penny Graham Touchstone CPS Ltd ...

“Excellent...”

Sep 27,2018
Minithumbup
By: 'VenetiaTom'
Sep 27,2018
0 people found
this helpful
Lynsey has been very helpful, very pleasant very efficient and very patient! It's been great working with her and this only adds to our confidence in this big move to a lovely new flat...
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Comment on agent fees
The fees are what they are. But considering the to-ing and fro-ing of emails and calls and the time it took on our side to get the references together it all seems acceptable to me.
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By: Penny Graham
Sep 28, 2018
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Hi. Thank you for taking the time to leave such a glowing testimonial for my colleague, Lynsey, it's much appreciated. I know that Lynsey works hard to ensure that all runs smoothly, so it's great when our customers take the time to leave such feedback. Thank you. Best wishes in your new home. Kind regards Penny Graham Touchstone CPS Ltd ...

“Rental Process...”

Sep 24,2018
Minithumbup
By: 'Wayne'
Sep 24,2018
0 people found
this helpful
The whole process from start to finish was conducted swiftly and professionally,very good contact and information provided was most informative.All stages of the process were updated and passed on to me on a regular basis.Altogether an easy process....
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Comment on agent fees
Reasonable.
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By: Penny Graham
Oct 05, 2018
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Hi Wayne Thank you for taking the time to leave a review of your experience with our Retirement Rentals team, it's much appreciated. The team works hard to ensure that all applications run smoothly, so to have this acknowledged is great. Best wishes in your new home. Kind regards Penny Graham Touchstone CPS Ltd ...

“We were kept up to date with everything. Communication between the manager of our new apartment was excellent. Lynsey is very professional but warm....”

Sep 13,2018
Minithumbup
By: 'Anne'
Sep 13,2018
0 people found
this helpful
Every part of the procedure was explained and when visiting our new apartment the manager of our new home knew how far we were getting on, he and Lynsey kept in contact. There was help with the paper work, and as we were selling a ...
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Comment on agent fees
Reasonable
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By: Penny Graham
Sep 18, 2018
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Hi Anne Thank you for your great review of the service you have received from Touchstone's Retirement Rentals team and more specifically, my colleague Lynsey Parsons. It's always great to see and feedback to the team. Thanks again and best wishes in your new home. Kind regards Penny Graham Touchstone CPS Ltd ...

“I have been extremely impressed by the attention and the professional service that we have experienced over the past few weeks....”

Sep 10,2018
Minithumbup
By: 'Colin'
Sep 10,2018
0 people found
this helpful
Nothing has been too much trouble and everything that has been promised has been executed on programme. I would recommend these good folks to anyone....
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Comment on agent fees
Entirely appropriate
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By: Penny Graham
Sep 18, 2018
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Hi Colin Thank you for taking the time to leave your glowing review of the service that you have received from my colleagues in Retirement Rentals, it's much appreciated. Kind regards Penny Graham Touchstone CPS Ltd ...
Aug 30,2018
Minithumbup
By: 'E Phillips'
Aug 30,2018
0 people found
this helpful
Lynsey has made my experience renting my new home traight forward with no complications or delays.She has been helpful,with a pleasant manner dealing with everything efficiently.i have enjoyed my telephone conversations with her ,she has a nice sense of humour,and hope ...
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Comment on agent fees
Good
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By: Penny Graham
Aug 31, 2018
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Hi Mrs Phillips Thank you for your wonderful review of the service you have received from my colleague, Lynsey, it's great to see and very much appreciated. Since joining Touchstone, Lynsey's friendly yet professional approach has consistently won her positive feedback from her customers. Good luck in your new home. Kind regards Penny Graham Touchstone CPS Ltd ...

“Mr Julian gebler...”

Aug 28,2018
Minithumbup
By: 'JULIAN GEBLER'
Aug 28,2018
0 people found
this helpful
I FOUND LYNSEY TO BE EXTREMELY HELPFUL AND INFORMATIVE. SHE HAS A VERY NICE TELEPHONE MANNER AND WAS VERY CLEAR IN EXPLAINING TO ME WHAT WAS REQUIRED....
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By: Penny Graham
Aug 28, 2018
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Hi Julian Many thanks for your wonderful review of the service that you receive from my colleague, Lynsey, it is much appreciated. Over recent months, it's been great to see Lynsey's work recognised and appreciated by our customers. Thank you. Kind regards Penny Graham Touchstone CPS Ltd ...

“Positive...”

Aug 22,2018
Minithumbup
By: 'Christine Davies'
Aug 22,2018
0 people found
this helpful
In my dealings with the Bath office of Touchstone, I have found both Cat and Lynsey friendly, approachable and easily accessible by phone or email if any questions.I have nothing but the highest praise for them both and they are an assett to the ...
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By: Penny Graham
Aug 28, 2018
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Hi Christine Thank you for much for your wonderful review of the service you have received from my colleagues, Cat & Lynsey. It's always great when my colleagues are recognised for their work, so thank you. Kind regards Penny Graham Touchstone CPS Ltd ...

“A joy to deal with...”

Jul 24,2018
Minithumbup
By: 'Ian Lamb'
Jul 24,2018
0 people found
this helpful
Having rented many flats in my time, I have to say that Touchstone (and particularly Lynsey) has been the easiest and most professional agency I have ever had to deal with. Nothing has been too much trouble and a complicated process has been made to ...
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By: Penny Graham
Aug 28, 2018
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Hi Ian I'm not sure why but my previous response doesn't seem to have made it to your review, so I'd like to thank you for taking the time to review our company's service and in particular the service you received from my colleague, Lynsey. It is much appreciated. Kind regards Penny Graham Touchstone CPS Ltd ...

“First Class Service...”

Jul 10,2018
Minithumbup
By: 'Robnette'
Jul 10,2018
0 people found
this helpful
We received first class attention and service throughout our whole rental process. Lynsey was helpful at all times and always willing to discuss and resolve any queries....
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Comment on agent fees
A fair fee system that charges a sensible amount unlike some agents who charge fees for anything they possibly can.
Was this helpful? Yes
By: Penny Graham
Jul 13, 2018
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Hi Robnette, Thank you for taking the time to review our company but especially for your comments about the great service you received from my colleague, Lynsey. It is always great to see my colleagues recognised for their hard work, so thank you. Kind regards Penny Graham Touchstone CPS Ltd ...

“Excellent...”

Jul 06,2018
Minithumbup
By: 'Margaret Fox'
Jul 06,2018
1 people found
this helpful
I can honestly say excellent to all dealings with Lynsey. The whole rental process and mass of paperwork was made clear and understandable by her efficient and professional help. She always responded to any query promptly with a very pleasant manner. Because of her I ...
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By: Penny Graham
Jul 13, 2018
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Hi Margaret, Wow! What a great review about the service you received from my colleague, Lynsey. I know that Lynsey works hard to make the lettings process as smooth as possible for our customers, so to see her hard work recognised is wonderful and deserved. Thanks again. Kind regards Penny Graham Touchstone CPS Ltd ...

“Apartment Rental...”

Jul 05,2018
Minithumbup
By: 'Sentosa'
Jul 05,2018
0 people found
this helpful
Lynsey went over and above to make our rental application go smoothly. Always helpful and quick to answer any questions I may have had. Nothing was too much trouble always pleasent and cheerful....
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Comment on agent fees
very reasonable fees
Was this helpful? Yes
By: Penny Graham
Jul 13, 2018
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Hi Sentosa, Thank you for taking the time to review the service that you received recently from my colleague, Lynsey, it is much appreciated. Kind regards Penny Graham Touchstone CPS Ltd ...

“Retirement Apartment...”

May 10,2018
Minithumbup
By: 'Lorraine Bailey'
May 10,2018
0 people found
this helpful
I found the staff at Touchstone to be incredibly helpful, in particular Lynsey. Nothing was insurmountable making the whole process of acquiring an apartment for my elderly mother a relatively stress free task. Thankyou!...
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Comment on agent fees
Good
Was this helpful? Yes
By: Penny Graham
May 10, 2018
View all comments (1)
Hi Lorraine Many thanks for taking the time to review our business and especially for your comments about the service you received from my colleagues in Retirement Rentals, it's much appreciated. We very much hope that your mother enjoys her new home. Kind regards Penny Graham Touchstone CPS Ltd ...

“Excellent service...”

Apr 24,2018
Minithumbup
By: 'Mrs Kent'
Apr 24,2018
0 people found
this helpful
Lynsey was extremely efficient and all documents were sent out immediately. She arranged the viewing with the Estate Manager and was on available to answer any questions I had or would check with the Estate Manager if needed. The home we visited and the Manager ...
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Comment on agent fees
Fees were stated up front and were fair.
Was this helpful? Yes
By: Penny Graham
Apr 24, 2018
View all comments (1)
Hi Mrs Kent. Thank you so much for leaving such a wonderful review about the service that you received from my colleague, Lynsey Parsons, it's much appreciated. Kind regards Penny Graham Touchstone CPS Ltd ...
Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
93% customers were satisfied with fees 50% accuracy of agent's valuations
Price range of properties reviewed
Sales No data
Letting
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  • Max: £0



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Last updated at 8:36 AM 04/06/2018 by Penny Graham
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