We’re Touchstone. Renting is changing and we’re the professionals helping to shape that change. We’ve been in business for nearly 30 years, managing all kinds of properties across the UK, from city centre apartments for young professionals to suburban semis for working families. With us, you’re in safe, experienced hands.
Touchstone CPS Ltd

80 Cheapside London
Greater London
EC2V 6EE

020 7429 0421
Website not available

Properties for Sale
Properties to Rent

“ Great Work!... ”

Jun 14,2018
Minithumbup
By: 'M'
Jun 14,2018
0 people found
this helpful
Great work from Susan and Caroline. Great communication and fast responses. They had an answer for every question we had. Polite, respectful and efficient. I would definitely recommend Susan and Caroline to anyone who is looking to rent in the areas that they cover. Keep ...
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By: Penny Graham
Jul 02, 2018
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Hi M. Thank you so much for your glowing commendation of my colleagues, Susan and Caroline. It's much appreciated and great to see their hard work recognised, so thank you. Kind regards Penny Graham Touchstone CPS Ltd ...

“ Great service... ”

May 17,2018
Minithumbdown
By: 'Ed'
May 17,2018
0 people found
this helpful
I was fortunate to be in contact with Samuel while looking for a flat and he was kind enough to show me the same flat twice. He was very responsive and transparent and not remotely pushy, which was refreshing. I felt very confident that this ...
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By: Penny Graham
Jun 01, 2018
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Hi Ed, Thank you so much for taking the time to review our service but particularly for your comments regarding my colleague, Sam. I will ensure that your comments feedback to Sam. Many thanks. Kind regards Penny Graham Touchstone CPS Ltd ...

“ Review... ”

Apr 04,2018
Minithumbup
By: 'Amy'
Apr 04,2018
0 people found
this helpful
Caroline was wonderful! Very friendly and accommodating. She was always on time and returned all phone calls promptly. She was a delight! Sue was also lovely and easy to deal with but was delayed on sending through a few items. Overall though she was very ...
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By: Penny Graham
Apr 13, 2018
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Hi Amy. Thank you for taking the time to give a review of Touchstone's service and especially your great comments about my colleagues, Caroline and Susan. I know how hard they both work to provide great service to our customers, so it's great to see this recognised. Thanks again. Kind regards Penny Graham Touchstone CPS Ltd ...
Mar 05,2018
Minithumbup
By: 'Shameer'
Mar 05,2018
0 people found
this helpful
Touchstone had less than 7 days (!) to get me into my new property and they tasked Susan and Caroline with making that happen: Caroline - fantastic communicator, highly professional and very proactive in her approach. Susan - highly experienced, great personality and fast execution. Both a ...
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By: Penny Graham
Mar 27, 2018
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Hi Shameer Thank you so much for your wonderful review of our service and particularly the work of my colleagues Caroline and Susan. It is always satisfying to see my colleagues' work recognised by our customers. So, thank you, it's much appreciated. Kind regards Penny Graham Touchstone CPS Ltd ...
Nov 22,2017
Minithumbup
By: 'Daniel A.'
Nov 22,2017
0 people found
this helpful
Everything went really smoothly and I got answers in a matter of minutes for all my questions. My situation was handled in a very professional and friendly way....
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Comment on agent fees
All was good on that side! Nothing out of the ordinary.
Was this helpful? Yes
By: Penny Graham
Nov 28, 2017
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Hi Daniel. Many thanks for taking the time to leave a review, it is much appreciated.I was delighted to read your comments about the service you have received from Touchstone and I will ensure that both Caroline & Susan are are advised too. Kind regards Penny Graham, Touchstone CPS Ltd ...
Oct 10,2017
Minithumbup
By: 'Shiang'
Oct 10,2017
0 people found
this helpful
I am very satisfied with Touchstone especially Caroline who is the main contact. She delivers a professional and smart service and she is willing to help. I strongly recommend this company....
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By: Penny Graham
Oct 10, 2017
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Hi Shiang. Thank you so much for your wonderful review of our service and especially that of my colleague, Caroline, in our London Office. It's always great to read such reviews, so thank you for taking the tie to leave your review, it is much appreciated. Kind regards Penny Graham, Touchstone CPS Ltd ...
Sep 28,2017
Minithumbup
By: 'Guido Santopaolo'
Sep 28,2017
0 people found
this helpful
Very professional and dedicated person, she did everything she could to move us in the flat as soon as possible, and we were in in 3 days....
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By: Penny Graham
Sep 29, 2017
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Hi Guido. Thank you so much for your glowing commendation of the service you received from my colleague, Caroline Evans. It is always very pleasing to see my colleagues recognised for their hard work. Kind regards Penny Graham, Touchstone CPS Ltd ...
Jul 27,2017
Minithumbup
By: 'Emily ward'
Jul 27,2017
0 people found
this helpful
So helpful and made our move easy. Very understanding and would highly recommend! Very quick at responding and helped us a lot....
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By: Penny Graham
Aug 01, 2017
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Hi Emily. Thank you so much for taking the time to review our service and especially for your comments about my colleagues, Alana & Daisy. It's always great to see my colleagues recognised for their hard work and I'm sure that both will be very happy to see this too. Thanks again. Kind regards Penny Graham, Touchstone CPS Ltd ...
Jun 29,2017
Minithumbup
By: 'GLP'
Jun 29,2017
0 people found
this helpful
A pleasure to work with. Great management team, always organised and up to date with the market! Would highly recommend....
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By: Penny Graham
Jun 30, 2017
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Hi. Thank you for taking the time to review of our London Office and, more specifically, my colleague Caroline Evans. Its always great to see a colleagues work recognised. Also, Ill feedback your comment to Caroline. Thanks again. Kind regards Penny Graham, Touchstone CPS Ltd ...
Jun 25,2017
Minithumbup
By: 'AgathaPapi'
Jun 25,2017
0 people found
this helpful
Service could be better especially communication which fell short at times. It took almost a couple of months of chasing before moving in and again lack of communication in terms of what the hold up was which was a real pain. Eventually moved in and ...
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Comment on agent fees
No fee
Was this helpful? Yes
By: Penny Graham
Jun 30, 2017
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Hi Agatha. Thank you for taking the time to review our service, its much appreciated. I am sorry to read that our service didnt meet your expectations on this occasion. Please could you contact the London office direct via infolondon@touchstonecps.com with further details so that they can investigate further as to where improvements in our communication can be made for you. Thanks again. Kind regards Penny Graham, Touchstone CPS Ltd. ...
Jun 21,2017
Minithumbup
By: 'Marc Hedges'
Jun 21,2017
0 people found
this helpful
I have been dealing with Touchstone for two years and have never had any issues. Caroline Evans is great and always responds to queries straight away. I would highly recommend....
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By: Penny Graham
Jun 22, 2017
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Hi Marc. Thank you for your great review of the service provided by our London Office and particularly for your commendation of my colleague, Caroline. It's great to receive such positive feedback and much appreciated. Kind regards Penny Graham, Touchstone CPS Ltd ...
Jun 02,2017
Minithumbup
By: 'Mill'
Jun 02,2017
0 people found
this helpful
Very professional in dealing with me but in a friendly way. I was very satisfied after dealing with Lee. Good customer service...
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By: Penny Graham
Jun 06, 2017
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Hi Mill. Thank you so much for taking the time to write your review. It's great to see that you're happy with the service you've received from Touchstone, especially from Lee. Kind regards Penny Graham, Touchstone CPS Ltd ...
Areas covered
  • EC2V
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 67% accuracy of agent's valuations
Price range of properties reviewed
Sales No data
Letting
  • Min: £0
  • Max: £0

ARLA RICS NALS TPOS TDS SAGEagent


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
0 0 8 1 0 0 0 0 3 0

Fees

No fees set.
Last updated at 1:59 PM 17/07/2018 by Penny Graham

Complaints Procedure

No procedure set.
Last updated at 1:59 PM 17/07/2018 by Penny Graham

Awards won by Touchstone CPS Ltd, London EC2V 6EE

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