Established independant letting agents specialising in residential lettings with the emphasis on honest and professional advise for both landlords and tenants alike.show more
Established independant letting agents specialising in residential lettings with the emphasis on honest and professional advise for both landlords and tenants alike.
“In 18 years of renting I have never experienced such unprofessional-ism ......”
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1 Star Review
Sep 30,2013
By:
'Shocked'
Sep 30,2013
Branch: Hove, 46 Church Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: BN3
Branch: Hove, 46 Church Road
Lettings (as a Tenant)
Postcode: BN3
0people found this helpful
In 18 years of renting I have never experienced such unprofessional-ism and horrendous customer service and response to our queries.
Many inconsistencies - not returning phone calls, sending our direct debit instructions to the wrong bank, being given different information from different staff - one staff ... read full review
What agent could do to change your mind?
If the agent was sympathetic to our situation, apologised for the long delays, kept us updated and accepted some fraction of responsibility I would not feel so strongly. However, there is now nothing the agent could say that would change our opinion of them.
“Tingleys managed our property for several years and the quality ......”
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1 Star Review
Jan 19,2013
By:
'AJJones'
Jan 19,2013
Branch: Hove, 46 Church Road
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: BN41
Branch: Hove, 46 Church Road
Lettings (as a Landlord)
Postcode: BN41
0people found this helpful
Tingleys managed our property for several years and the quality of this management was poor. Mistakes were constantly made: eg we agreed to a tenancy renewal for 12 months, they renewed it for 18 months. Once we had to return a tenancy agreement back to them three ... read full review
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Did they advise that they were operating on a tenant find only service? Whilst their fees are steep in comparison with some others (mine were ...
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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