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    Sean Barrett
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    Emma Burke
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    Rachel
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Thorgills

27 St Marys Road Ealing, London
Greater London
W5 5PR

0208 5676757

Sep 22,2016
Minithumbdown
By:
Sep 22,2016
0 people found
this helpful
DO NOT HIRE THEM - My deposit is ON HOLD for 3 months. SUPER UNPROFESSIONAL and NOT PRO ACTIVE I dont even know where to start. The checkout was a nightmare. Its been 3 months since we agreed on check out and I still havent got my deposit back. They refuse to send the landlord details and also refuse to pay because are "waiting for landlord's approval". I am still hoping that they will give me my money back eventually but this has been a nightmare and the staff is not responsive...
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Comment on agent fees
BE AWARE - they put 14% fees on the contract so even if you have a break up clause, you have to pay their management fees for the whole duration of the contract. We negotiated to exclude that, so I suggest you review your contract carefully
Was this helpful? Yes
Apr 19,2016
Minithumbdown
By:
Apr 19,2016
1 people found
this helpful
Extremely Unprofessional, underhanded, and rude. I am a landlord and have been extremely disappointed in my dealings with these agents. They lack any customer service and should perhaps be reminded to read what they supposedly pride themselves in on their own website. Could not be further from the service I have received - or lack there of!...
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What agent could do to change your mind?
Bad
Comment on agent fees
Bad
Was this helpful? Yes
Jun 23,2015
Minithumbup
By:
Jun 23,2015
0 people found
this helpful
This is the second time I've moved property since leaving home and after the stresses of my first move, I was astonished at the difference with find a property through Thorgills. Emma was attentive to my requirements and after finding me the right property, passed me over to Rachel who managed to get my referencing done very quickly. They made everything so simple and were lovely to deal with, thanks girls!...
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Was this helpful? Yes
Jun 18,2015
Minithumbup
By:
Jun 18,2015
1 people found
this helpful
A rather refreshing experience in letting my property out. They carried out a thorough valuation, advising me on current compliance and then found me a brilliant tenant within 72 hours. I have since recommended them to other friends of mine and will continue to do so....
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Was this helpful? Yes
Areas covered
  • W5
  • W13
  • W7
  • NW10
  • UB6
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees % accuracy of agent's valuations
Price range of properties reviewed
Sales No data
Letting
  • Min: £0
  • Max: £0

TPOS




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From Landlords From Tenants From Vendors From Buyers Other
1 1 1 1 0 0 0 0 0 0
Sean Barrett - upload your photo Sean Barrett
2 reviews

About Sean No description set View full profile
Emma Burke - upload your photo Emma Burke
2 reviews

About Emma No description set View full profile
Rachel  - upload your photo Rachel
1 reviews

About Rachel No description set View full profile

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Fees

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Last updated at 9:50 AM 18/06/2015 by Sean Barrett

Complaints Procedure

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Last updated at 9:50 AM 18/06/2015 by Sean Barrett

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