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Thorgills

13-15 Turnham Green Terrace Chiswick, London
Greater London
W4 1RG

02089 949886
Website not available

Properties for Sale
Properties to Rent

“Liars!!...”

Oct 28,2018
Minithumbdown
By: 'Mr T'
Oct 28,2018
0 people found
this helpful
I would like to warn people about this estate agent. I worked for the company as a Sales Broker recently and was asked on many occasions to do 'fake viewings' and in turn give 'fake feedback' to customers. What's worse is I was asked ...
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“Huge Waste of Time...”

Oct 02,2018
Minithumbdown
By: 'Jacopo Salvadori'
Oct 02,2018
0 people found
this helpful
Although I was ready to pay up to 6 months in advance, they asked for 12 months advanced payment. RIdiculous. They wasted a lot of my time and couldn't work anything out....
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“Dishonest & Unprofessional...”

Sep 19,2018
Minithumbdown
By: 'GPM LTD'
Sep 19,2018
1 people found
this helpful
Three words sum up this Agency: Dishonest, Disjointed, Unprofessional. We are a professional reputable DPS accredited property management firm and I as Director can say with no reservation at all that Thorgills are the most dishonest and unprofessional Agency whom I have ever transacted with ...
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“Too much unnecessary stress!...”

Jul 11,2018
Minithumbdown
By: 'Caroline'
Jul 11,2018
2 people found
this helpful
The landlord was scamming tenants. Barely any support from agency and this woman called Rachel was so rude when one of the tenants wanted to move out because of the condition of the flat. Getting our deposit back has been an absolute nightmare and it ...
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“Agressive and breaking GDPR...”

Jul 05,2018
Minithumbup
By: 'Don't use Thorgills'
Jul 05,2018
1 people found
this helpful
i am extremely upset that these people came knocking on my door aggressively seeking business - it is harassment and outrageous....
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Apr 04,2018
Minithumbdown
By: 'Potential buyer'
Apr 04,2018
1 people found
this helpful
Appalling service. Didn't show up for a viewing after I took the afternoon off work. Was told I'd been sent an email to cancel (which I hadn't). Besides cancelling via emailing is so lazy and unprofessional, especially when you don't receive ...
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Was this helpful? Yes
Jul 26,2017
Minithumbup
By: 'Mr V'
Jul 26,2017
0 people found
this helpful
The Chiswick sales team were very professional when dealing with the sale of my property. They managed to find me a number of potential buyers within the first few days of being instructed, and had me under offer within a week. Very good company to ...
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Comment on agent fees
Good
Was this helpful? Yes
Jul 25,2017
Minithumbup
By: 'Alice'
Jul 25,2017
0 people found
this helpful
Excellent agent, dan and the team worked tirelessly to get me several offers within the first week of marketing before selling it for over the asking price....
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Comment on agent fees
Good, fees were reasonable, not the cheapest but got the price other agents said we couldn't get
Was this helpful? Yes
Jul 25,2017
Minithumbup
By: 'Marie M'
Jul 25,2017
0 people found
this helpful
Very happy with the service I received from Daniel Madden and the team. They did exactly what they said they would do a lot quicker than I expected. Would recommend them to family and friends....
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Comment on agent fees
Good - the constant updated were excellent as was the aftercare
Was this helpful? Yes
May 19,2017
Minithumbdown
By: 'Valerie Niccols'
May 19,2017
2 people found
this helpful
Terrible service ! We had some issues with our flat and had to deal with a number of people as they keep changing, finally someone who told us was the head of property management took over the issues but was only rude and inefficient, we end ...
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Comment on agent fees
Fees are average as others, but if compared with the service.. they are just rapping you !
Was this helpful? Yes
Sep 29,2014
Minithumbdown
By: 'Disgusted'
Sep 29,2014
6 people found
this helpful
I have had the absolute displeasure of ever coming into contact with this farce of a company and want to share my nightmare experience with all potential clients, after being informed that there is such a forum to air and warn people of them: In ...
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Sep 14,2014
Minithumbdown
By: 'W4 Landlord'
Sep 14,2014
1 people found
this helpful
Thorgills are without doubt the most unprofessional and singularly awful property agency that I have ever had the misfortune of dealing with. Ben Madden, the director, sweet-talked me with his sales patter and then proceeded to completely mismanage the letting of my beautiful 4-bed house ...
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What agent could do to change your mind?
It might help if Thorgills realise they are dealing with landlord\'s high value property assets worth hundreds of thousands of pounds, and then exercised the due care necessary.
Attached Files
Comment on agent fees
Extortionate fees charged for an absolutely diabolical level of service
Was this helpful? Yes
Jul 17,2014
Minithumbdown
By: 'W17'
Jul 17,2014
2 people found
this helpful
Complete lack of professionalism, didn't bother to turn up to viewings, and when called to find out if they were still coming, they refused to answer and sent a text to say they couldn't get hold of their 'client'. No apologies considering they already were ...
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Was this helpful? Yes
By: Emad Hegab
Jul 22, 2017
View all comments (1)
they are materialist and have not got any idea about fair trading, over charge, do not even try to make deal with them, they have hidden fees in them contract they call it administration fees £700 ...
Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
64% customers were satisfied with fees 54% accuracy of agent's valuations
Price range of properties reviewed
Sales No data
Letting
  • Min: £0
  • Max: £0



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
1 4 0 3 3 0 0 0 0 2

Fees

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Complaints Procedure

No procedure available.

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