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    Ben Madden
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1 Stile Hall Parade Chiswick, London
Greater London
W4 3AG

02089 949886

Sep 29,2014
Sep 29,2014
4 people found
this helpful
I have had the absolute displeasure of ever coming into contact with this farce of a company and want to share my nightmare experience with all potential clients, after being informed that there is such a forum to air and warn people of them: In a nutshell, Thorgills did not pay me 6 months worth of rent and it took great lengths, including threatening to call the police to finally have this resolved. An excerpt; I am writing this email as a final warning to you. Your staff should stop the rep...
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Sep 14,2014
Sep 14,2014
0 people found
this helpful
Thorgills are without doubt the most unprofessional and singularly awful property agency that I have ever had the misfortune of dealing with. Ben Madden, the director, sweet-talked me with his sales patter and then proceeded to completely mismanage the letting of my beautiful 4-bed house in Chiswick, which left me exposed when I ran into difficulties with the tenant. He could not produce any of the required paperwork (that I was being asked for by my lawyer) though the agency had taken more tha...
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What agent could do to change your mind?
It might help if Thorgills realise they are dealing with landlord\'s high value property assets worth hundreds of thousands of pounds, and then exercised the due care necessary.
Comment on agent fees
Extortionate fees charged for an absolutely diabolical level of service
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Jul 17,2014
Jul 17,2014
2 people found
this helpful
Complete lack of professionalism, didn't bother to turn up to viewings, and when called to find out if they were still coming, they refused to answer and sent a text to say they couldn't get hold of their 'client'. No apologies considering they already were an hour Late for 2 viewings. Wouldn't trust or go near with a barge pole....
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Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees % accuracy of agent's valuations
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Ben Madden - upload your photo Ben Madden
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