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    Ben Madden
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Thorgills

1 Stile Hall Parade Chiswick, London
Greater London
W4 3AG

02089 949886
Jul 26,2017
Minithumbup
By: 'Mr V'
Jul 26,2017
0 people found
this helpful
The Chiswick sales team were very professional when dealing with the sale of my property. They managed to find me a number of potential buyers within the first few days of being instructed, and had me under offer within a week. Very good company to work with and highly recommend....
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Comment on agent fees
Good
Was this helpful? Yes
Jul 25,2017
Minithumbup
By: 'Alice'
Jul 25,2017
0 people found
this helpful
Excellent agent, dan and the team worked tirelessly to get me several offers within the first week of marketing before selling it for over the asking price....
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Comment on agent fees
Good, fees were reasonable, not the cheapest but got the price other agents said we couldn't get
Was this helpful? Yes
Jul 25,2017
Minithumbup
By: 'Marie M'
Jul 25,2017
0 people found
this helpful
Very happy with the service I received from Daniel Madden and the team. They did exactly what they said they would do a lot quicker than I expected. Would recommend them to family and friends....
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Comment on agent fees
Good - the constant updated were excellent as was the aftercare
Was this helpful? Yes
May 19,2017
Minithumbdown
By: 'Valerie Niccols'
May 19,2017
1 people found
this helpful
Terrible service ! We had some issues with our flat and had to deal with a number of people as they keep changing, finally someone who told us was the head of property management took over the issues but was only rude and inefficient, we end up paying for repairs as per dealing with them, Normally I don't like to judge people but this lady is a terrible person, another nice lady told us that unfortunately as she was one of the managers no one else was able to help us....
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Comment on agent fees
Fees are average as others, but if compared with the service.. they are just rapping you !
Was this helpful? Yes
Sep 29,2014
Minithumbdown
By: 'Disgusted'
Sep 29,2014
5 people found
this helpful
I have had the absolute displeasure of ever coming into contact with this farce of a company and want to share my nightmare experience with all potential clients, after being informed that there is such a forum to air and warn people of them: In a nutshell, Thorgills did not pay me 6 months worth of rent and it took great lengths, including threatening to call the police to finally have this resolved. An excerpt; I am writing this email as a final warning to you. Your staff should stop the rep...
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Sep 14,2014
Minithumbdown
Ben Madden
By: 'W4 Landlord'
Sep 14,2014
1 people found
this helpful
Thorgills are without doubt the most unprofessional and singularly awful property agency that I have ever had the misfortune of dealing with. Ben Madden, the director, sweet-talked me with his sales patter and then proceeded to completely mismanage the letting of my beautiful 4-bed house in Chiswick, which left me exposed when I ran into difficulties with the tenant. He could not produce any of the required paperwork (that I was being asked for by my lawyer) though the agency had taken more tha...
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What agent could do to change your mind?
It might help if Thorgills realise they are dealing with landlord\'s high value property assets worth hundreds of thousands of pounds, and then exercised the due care necessary.
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Comment on agent fees
Extortionate fees charged for an absolutely diabolical level of service
Was this helpful? Yes
Jul 17,2014
Minithumbdown
By: 'W17'
Jul 17,2014
2 people found
this helpful
Complete lack of professionalism, didn't bother to turn up to viewings, and when called to find out if they were still coming, they refused to answer and sent a text to say they couldn't get hold of their 'client'. No apologies considering they already were an hour Late for 2 viewings. Wouldn't trust or go near with a barge pole....
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By: Emad Hegab
Jul 22, 2017
View all comments (1)
they are materialist and have not got any idea about fair trading, over charge, do not even try to make deal with them, they have hidden fees in them contract they call it administration fees £700 ...
Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
57% customers were satisfied with fees 57% accuracy of agent's valuations
Price range of properties reviewed
Sales No data
Letting
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  • Max: £0



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