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    Chloe Harte
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    Fiona Duncan
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    Sean B
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    Tom C
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    Aaron
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    Emma B
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    Leon
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    Nebras Fakhry
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    Tomek
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Thorgills

44 High St Brentford
Middlesex
TW8 0BB

020 8560 9555
Aug 03,2017
Minithumbup
By: 'Sam W'
Aug 03,2017
0 people found
this helpful
Great service from Thorgills while selling my commercial unit. Would certainly recommend. Special thanks to Timour for being so proactive....
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Comment on agent fees
Good
Was this helpful? Yes
Aug 03,2017
Minithumbup
By: 'D Bergman'
Aug 03,2017
0 people found
this helpful
Had a wonderful experience with Thorgills, especially Timour as he was very professional, knowledgeable and helpful from start to finish....
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Comment on agent fees
Good
Was this helpful? Yes
Jul 25,2017
Minithumbup
Nebras Fakhry
By: 'Thomas Downton'
Jul 25,2017
1 people found
this helpful
I had a relatively good experience at Thorgills, There is a charming young lady (Nebras) at the font desk who was polite and very helpful, I also thought that Tomek and Leon were very insightful and knew a lot about the area in regards to what was local to the flat I wanted to rent. they also had information about the neighbors which I greatly appreciated. Would recommend...
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Comment on agent fees
The agents fees were not great but I believe them to be fair and for the information obtained by agents value for money
Was this helpful? Yes
Jul 25,2017
Minithumbup
Nebras Fakhry
Leon
By: 'Kunal Shah'
Jul 25,2017
1 people found
this helpful
Really efficient agents and a delight to deal with. Would highly recommend, Leon found me a tenant within a few days, I have been happy with the service and will use them again in the future. I also found Nebras to be extremely helpful and professional when I first came into the branch....
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Comment on agent fees
Good
Was this helpful? Yes
Jul 23,2017
Minithumbup
Leon
By: 'Keith P'
Jul 23,2017
1 people found
this helpful
Very impressed with the service I received from Thorgills, kept me updated and got me corporate tenants in under a week. I will be using them again in the future....
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Comment on agent fees
The agents fee was fair, I feel that I got good value for money
Was this helpful? Yes
Jul 22,2017
Minithumbdown
By: 'Emad Hegab'
Jul 22,2017
2 people found
this helpful
over charge, hidden fees, not fair in them trade, soon or later they will close down they have a lot of victim...
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Comment on agent fees
very bad by every single way
Was this helpful? Yes
Jul 17,2017
Minithumbup
Emma B
By: 'Sami'
Jul 17,2017
1 people found
this helpful
Emma helped to find a flat that we needed move in within 48 hours as another agent had let us down, everything went very smoothly will be working with them again....
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Comment on agent fees
Good
Was this helpful? Yes
Jun 09,2017
Minithumbup
By: 'Landlordadrian'
Jun 09,2017
1 people found
this helpful
Would highly recommend, found me a corporate tenant to my liking within days, I have been happy with the service and will use them again in the future....
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Comment on agent fees
I found them the same as other agents, but they provided me an excellent service.
Was this helpful? Yes
Jun 03,2017
Minithumbdown
By: 'Savannah Garman'
Jun 03,2017
3 people found
this helpful
Utterly disgraceful; an incident happened with our house and when questioned Thorgills lied about having any knowledge about the situation or being at the property. A key to our house was given out without our knowledge and when questioned it took numerous amounts of phone calls to find out where it had come from and who had given it out; Communication between colleagues is poor and practically no existent. A viewing was arranged and the estate agent failed to turn up nor did he contact any of ...
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Was this helpful? Yes
May 04,2017
Minithumbdown
Aaron
By: 'Nancy'
May 04,2017
1 people found
this helpful
This is a worst state agent I ever seen in my life. They are just thinking about commotion and they leave you on the trouble time. As I got a flat from them with highest price and without good customer service. They said me flat has a under ground parking but when I got the key I realized the parking is 10 minutes away from my flat. Avoid avoid...
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Was this helpful? Yes
Sep 26,2016
Minithumbup
Sean B
Tom C
By: 'Claire'
Sep 26,2016
1 people found
this helpful
Really efficient agents and a delight to deal with. They go out of their way to make everything go smoothly and even when their was a hiccup, they resolved it very quickly. I moved from another agent to Thorgills and I am delighted with the outcome!...
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Comment on agent fees
You get what you pay for
Was this helpful? Yes
Jul 23,2016
Minithumbdown
Chloe Harte
Fiona Duncan
By: 'Displeasedtenant'
Jul 23,2016
1 people found
this helpful
Where do I even begin. Never contact you once you've paid them money. Always have to be chased. Staff are young and have no knowledge of the properties they are 'managing', meaning they are unable to answer even the simplest of questions. Accused us of giving false guarantor information when it was an administration mistake on their end. Tried to force us to have a 'lead tenant' and one guarantor between 4 tenants which was ridiculous. To top it all off, 11 days before our move in date, the firs...
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What agent could do to change your mind?
AWFUL
Attached Files
Comment on agent fees
AWFUL
Was this helpful? Yes
Apr 05,2016
Minithumbdown
By: 'Pebbles'
Apr 05,2016
0 people found
this helpful
Poor management of property. Very slow in doing their job. Not very professional. Lack of anticipation of issues. Not prone to help find solutions or alternatives. Always saying sorry with no action behind it to follow up. Upon moving in, the flat was to be professionally cleaned and that is why we had t delay moving in. The time at which we were to move in, the previous tenants were having their furniture moved out. The flat was disgusting, used toilet paper etc... on the floor. A professiona...
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What agent could do to change your mind?
High fees
Attached Files
Comment on agent fees
High fees
Was this helpful? Yes
Mar 25,2016
Minithumbdown
By: 'Unhappy tenant'
Mar 25,2016
1 people found
this helpful
When viewing the property we were mislead about the type of utility bills covered in rent. We continuously asked the agent and every time they would reluctantly confirm that all utility bills except for water and council tax are covered. Only after we were given the contract we realized there's also electricity paid for by us. I would suggest anyone thinking of going through them to ask for every written confirmation possible. Only 2 days after been given the contract we got voicemail by one of ...
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What agent could do to change your mind?
Too expensive for the service provided
Attached Files
Comment on agent fees
Too expensive for the service provided
Was this helpful? Yes
Feb 29,2016
Minithumbdown
By: 'Megan'
Feb 29,2016
0 people found
this helpful
Very poor service and communication, the agents working there will be only on the landlord's side, they don't help the tenants and are disorganized. Whatever you try to sort out, they are unlikely to help at all....
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Comment on agent fees
Too high for the poor service.
Was this helpful? Yes
Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
60% customers were satisfied with fees 53% accuracy of agent's valuations
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6 0 2 5 0 0 0 0 0 2
Chloe Harte - upload your photo Chloe Harte
1 reviews

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Fiona Duncan - upload your photo Fiona Duncan
1 reviews

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Sean B - upload your photo Sean B
1 reviews

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Tom C - upload your photo Tom C
1 reviews

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Aaron  - upload your photo Aaron
1 reviews

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Emma B - upload your photo Emma B
1 reviews

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Leon  - upload your photo Leon
2 reviews

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Nebras Fakhry - upload your photo Nebras Fakhry
2 reviews

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Tomek  - upload your photo Tomek
0 reviews

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Awards won by Thorgills, Brentford TW8 0BB

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