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Thorgills

44 High St Brentford
Middlesex
TW8 0BB

020 8560 9555

Sep 26,2016
Minithumbup
By:
Sep 26,2016
0 people found
this helpful
Really efficient agents and a delight to deal with. They go out of their way to make everything go smoothly and even when their was a hiccup, they resolved it very quickly. I moved from another agent to Thorgills and I am delighted with the outcome!...
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Comment on agent fees
You get what you pay for
Was this helpful? Yes
Jul 23,2016
Minithumbdown
By:
Jul 23,2016
0 people found
this helpful
Where do I even begin. Never contact you once you've paid them money. Always have to be chased. Staff are young and have no knowledge of the properties they are 'managing', meaning they are unable to answer even the simplest of questions. Accused us of giving false guarantor information when it was an administration mistake on their end. Tried to force us to have a 'lead tenant' and one guarantor between 4 tenants which was ridiculous. To top it all off, 11 days before our move in date, the firs...
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What agent could do to change your mind?
AWFUL
Comment on agent fees
AWFUL
Was this helpful? Yes
Apr 05,2016
Minithumbdown
By:
Apr 05,2016
0 people found
this helpful
Poor management of property. Very slow in doing their job. Not very professional. Lack of anticipation of issues. Not prone to help find solutions or alternatives. Always saying sorry with no action behind it to follow up. Upon moving in, the flat was to be professionally cleaned and that is why we had t delay moving in. The time at which we were to move in, the previous tenants were having their furniture moved out. The flat was disgusting, used toilet paper etc... on the floor. A professiona...
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What agent could do to change your mind?
High fees
Comment on agent fees
High fees
Was this helpful? Yes
Mar 25,2016
Minithumbdown
By:
Mar 25,2016
1 people found
this helpful
When viewing the property we were mislead about the type of utility bills covered in rent. We continuously asked the agent and every time they would reluctantly confirm that all utility bills except for water and council tax are covered. Only after we were given the contract we realized there's also electricity paid for by us. I would suggest anyone thinking of going through them to ask for every written confirmation possible. Only 2 days after been given the contract we got voicemail by one of ...
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What agent could do to change your mind?
Too expensive for the service provided
Comment on agent fees
Too expensive for the service provided
Was this helpful? Yes
Feb 29,2016
Minithumbdown
By:
Feb 29,2016
0 people found
this helpful
Very poor service and communication, the agents working there will be only on the landlord's side, they don't help the tenants and are disorganized. Whatever you try to sort out, they are unlikely to help at all....
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Comment on agent fees
Too high for the poor service.
Was this helpful? Yes
Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees % accuracy of agent's valuations
Price range of properties reviewed
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Letting No data



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Chloe Harte - upload your photo Chloe Harte
1 reviews

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Fiona Duncan - upload your photo Fiona Duncan
1 reviews

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Sean B - upload your photo Sean B
1 reviews

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Tom C - upload your photo Tom C
1 reviews

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Awards won by Thorgills, Brentford TW8 0BB

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