• Andrea Delaney
    Andrea Delaney
  • Karen Keightley
    Karen Keightley
  • Matt Ashman
    Matt Ashman
  • Gail Salour
    Gail Salour
  • Simon  Durose
    Simon Durose
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    Sandra Watson
  • Steven Thompson
    Steven Thompson
  • Jack Pirie
    Jack Pirie
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    Vanessa Hancock
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    Lisa Brown
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    Sarah Wells-Haggis
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    Declan McGuire
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    Laura Harbord
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    Cara Holloway
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    Matthew Ashman
No description for branch.
Thomas Morris

4 - 6 Market Square St Neots
Cambridgeshire
PE19 2AW

01480403020

Nov 15,2016
Minithumbup
By:
Nov 15,2016
Featured Review
0 people found
this helpful
The whole team at St Neots were very friendly, welcoming and helpful in assisting with my property search. The process was very smooth communication was excellent....
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Comment on agent fees
N/A
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By: Pete
Nov 16, 2016
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'Xavier' Thanks for your review. Great to hear that the team at St. Neots were so helpful in helping with your property search. I know Gail and Matt will both be very pleased to see your review.....
Nov 07,2016
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Nov 07,2016
Featured Review
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Excellent service, greatly supported us with delays in the process due to sellers solicitors by contacting the seller directly and smoothing the process along. Even provided feedback late into the evenings (well outside the normal working hours) to keep us informed. Very friendly and courteous manner. All in all a real pleasure to deal with and we would certainly be happy to use this agency whenever we come to sell our house in the future....
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Comment on agent fees
Only Buying so no fees to pay
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By: Pete
Nov 08, 2016
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'John H.' Thanks for submitting a review of your recent purchase through Thomas Morris at St. Neots. Great to hear that Matt was such a pleasure to deal with and that you felt you were treated in a friendly and courteous way. I know Matt and all the team will appreciate your review and I know they will all be very pleased to hear that you would happily use them again when you next come to sell your property.....
Nov 02,2016
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Nov 02,2016
Featured Review
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Simon guided us through our first mortgage application earlier this year and today we exchanged contracts on our first home. Not only did Simon provide us with fantastic advice, he showed infinite patience explaining everything in Layman's terms and was always a happy and engaging person on email, phone or in person. I would reccomend Simon to anyone in our position and would not hesitate to get further advice in the future....
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By: Pete
Nov 02, 2016
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'Luke and Sammi' Thank you for your review. It's nice to hear that Simon was so helpful and offered you such fantastic advice. It's never easy as a first time buyer, but I know Simon is very good at ensuring everything to do with the process is made as clear as it can be for you. I know he will be very pleased to see this review.....
Nov 01,2016
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Nov 01,2016
Featured Review
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Excellent help and advice from the beginning on 2 properties we have sold this year with Thomas Morris, we were updated throughout from the valuation to the exchange and completion. Would definitely use them again...
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Comment on agent fees
Good
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By: Pete
Nov 01, 2016
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'oneillfive' Thanks for your review of your recent experiences with our team at St. Neots. Its great to hear that you felt they were "excellent" on both occasions. I know Karen and Jack along with all of the team will be very pleased to hear your comments and happy to know that you would recommend them in future.....
Oct 28,2016
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Oct 28,2016
Featured Review
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The entire team in the St Neots office were friendly, helpful and understanding. Nothing was too much trouble for them and their hard work ensured that exchange and completion happened within the timeframe required by my buyer. I would not hesitate in recommending them....
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Comment on agent fees
Agents fees were very competitive.
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By: Pete
Nov 01, 2016
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'Caroline' Great to hear that the effort put in by the whole team at St. Neots ensured that your buyers deadline was reached in time. I know Karen and all of the team will be very pleased to hear that you would not hesitate to recommend them to others in future. Many thanks for taking the time to write a review.....
Nov 10,2016
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Nov 10,2016
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Overall I have been happy with the service I have received. Although i felt that the property description and initial sale price was far from accurate. It was described as immaculate throughout and had a very unrealistically high initial price tag especially for its decorative condition. There was also an early misunderstanding with a quote provided on conveyancing, which led to me having to reassign my original conveyancer, as the quote only contained my property purchase and not the sale. The...
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Comment on agent fees
I'm not aware of any fees that I need to pay on my property purchase through this agent.
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By: Pete
Nov 10, 2016
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'AA' Thank you for for your three star review. It's unfortunate that there were some initial misunderstandings, and that you felt you were pressurised later on in the process. It's good to know that even with those initial issues you still found the team to be polite and enthusiastic. I'm sure Karen would be more than happy to discuss any of the issues you may have had, should you so wish to.....
Oct 28,2016
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Oct 28,2016
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Id like to thank both Jack and Matt for there roles in assisting me with the purchase of my new property. Jack worked tirelessly in order to ensure I managed to purchase my property at a price in which I was determined not to exceed. I appreciate how difficult the role must be of trying to negotiate a fee between a seller and buyer, however Jack managed to negotiate the price impeccably and promptly ensuring I was happy with the settled selling price. Matt was my main contact throughout t...
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By: Pete
Nov 01, 2016
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'C.Beattie' Thank you so much for taking the time to send a review of your recent experience with the St. Neots branch of Thomas Morris. It's nice to hear that you felt Jack worked tirelessly on your behalf and that Matt went above and beyond in making sure things went according to plan in what was a stress free purchase. Along with Karen and Gail, I know all of the team would like to thank you for your review, and a pleased to hear that you would be happy to recommend them to others.....
Oct 23,2016
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Oct 23,2016
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I was extremely impressed with the level of service we received from Thomas Morris. All staff that dealt with our purchase worked to a very high standard and our interactions with them were a real breath of fresh air compared to the other estate agents we encountered. Matt Ashman and the rest of the team at the St Neots office did an outstanding job handling our purchase and minimising our stress, we genuinely couldn't have asked for more from them. There was no fobbing us off or unreturned call...
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By: Pete
Oct 24, 2016
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'Colin' Great to hear that the whole team at St. Neots impressed you with their levels of service and that you thought they were a breath of fresh air compared to previous experiences. I know Karen, Matt and all of the team will be very pleased to see this review. Thank yo very much for taking the time to write a review.....
Sep 15,2016
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Sep 15,2016
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Friendly professional service from ALL the staff at the St Neots branch. If I could've added more to the list, I would've done so, including Karen, Matt, Andrea and everyone else I've spoken to. I would definitely recommend Thomas Morris for both buying and selling a property and will definitely use them again if/when needed in the future. Thank you all :-)...
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By: Pete
Sep 15, 2016
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'Lynne' What can I say? It's great to hear that you felt all of the team at the St. Neots office were friendly and professional. I know Karen, Matt, Andrea and everyone else will appreciate your review. It's good to know that you will be happy to recommend them again in the future. Many thanks for taking the time to submit a review.....
Sep 15,2016
Minithumbup
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Sep 15,2016
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From the perspective of selling the property i didn't ask much of the team as i put an offer in immediately after viewing (Gail was great). The staff have been very professional(Thanks Matt) when needed and attentive to any queries etc. Although i ended up securing a mortgage elsewhere i cannot fault the professionalism and helpful approach from Simon - He was always happy to assist and if anything i actually feel bad that we did not end up working more with Simon - Thank you all very much and i...
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By: Pete
Sep 15, 2016
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'PaulAndrews' Thanks for taking the time to write a review of your recent experience with our office at St. Neots. Its great to hear that you felt all of the team were so professional and I'm sure Gail and Matt will both appreciate your comments. Even though you chose not to use Simon for the mortgage, it good to know he was still able to offer you assistance and advice. I know the team will all look forward to dealing with you again in the future.....
Sep 12,2016
Minithumbup
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Sep 12,2016
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Having dealt with Matt Ashman on a previous property sale I was very pleased to see he would be Thomas Morris contact for my recent property purchase. He is always happy to help, friendly and polite. While most importantly he is professional, gets things done when he says he will and is someone you can trust. Thanks again Matt - speak in a few years for my next property!!...
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Comment on agent fees
N/A
Was this helpful? Yes
By: Pete
Sep 12, 2016
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'Tristan' Thank you so much for your review of your recent buying experience through Thomas Morris at St. Neots. It's great to hear that having dealt with Matt previously, he lived up to the job again this time round. I know Matt and all the team at St. Neots will be pleased to hear how friendly, polite and professional you felt he was.....
Sep 02,2016
Minithumbup
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Sep 02,2016
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We used Thomas Morris to sell my parents house in St Neots. I found them to be extremely professional and was particularly impressed with Matt Ashman. We needed to push through the sale pretty quickly and came up against a few obstacles, but Matt managed to sort for us quickly. The main thing that I was most impressed with was Matt always retuned my calls promptly and would even call me at the end of the day even if he didn't have news, but would just re-assure me that he'd left the relevant ...
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By: Pete
Sep 02, 2016
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'K Dey' Great to hear that you managed to keep to your sale deadline with the assistance of Matt. I know Matt and all the team at St. Neots will be very pleased to hear that you felt the communication was so good. Thank you for taking the time to submit a review.....
Aug 30,2016
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Aug 30,2016
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I was very pleased with the service we received from Thomas Morris. A valuation was given quickly and a stratergy for marketing my property was provided. Andrea, who conducted the valuation was very honest in her approach. Once my property was on the market there were lots of viewings which the team deal with entirely while I was out at work. They even let in the surveyors etc once the property was sold. All of the team were very helpful however I have to say Gail stands out as being particu...
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Comment on agent fees
In line with market and competitors in the area.
Was this helpful? Yes
By: Pete
Aug 31, 2016
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'Ms Clifford' Thank you for taking the time to write a review of your recent experience when selling your home through the Thomas Morris office at St. Neots. It's great to know that Andrea gave you honest advice at the valuation stage and that the team especially Gail were working hard on your behalf. I know that they will all be pleased to see your review, and we are all pleased to hear that you would be happy to use and recommend Thomas Morris again in the future.....
Aug 26,2016
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Aug 26,2016
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Selling/purchasing properties is an extremely stressful time, Karen and Jack both helped ease the stresses with their communications and very approachable kind attitudes. Thankfully we got in the end in an extremely quick time frame, 9 weeks from sale of current property/ new purchase and completion! I would strongly recommend using Thomas Morris Conveyancers as this helps with communications between the two greatly....
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Comment on agent fees
I was happy with the agents fee's as i had previously brought a property with Thomas Morris which they took in account.
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By: Pete
Aug 26, 2016
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'L Holloway' Thank you very much for writing a review of your recent experience with the St. Neots office. It's great to hear that Karen and Jack were able to make the move stress free for you. I know they will both be very happy to hear that you would recommend our conveyancing team as well.....
Aug 19,2016
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Aug 19,2016
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Having recently had dealing with both Matthew and Karen,at the (st Neots office) And dealt with a number of estate agents over many years.I've found them both to be professional yet friendly in all aspects of business, which we've found to be most refreshing and giving us confidence in what that do.they do best....
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Comment on agent fees
Very good
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By: Pete
Aug 19, 2016
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'Ernie/Jane' Thank you very much for taking the time to write a review of your recent experience with the Thomas Morris office at St. Neots. I'm sure Karen and Matthew will be very pleased to hear that you felt they were friendly and professional throughout.....
Aug 01,2016
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Aug 01,2016
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I used Thomas Morris St Neots branch for the sale of my property. They also found me my new house in the exact location which I was able to view first. The professional advice and guidance was reassuring during the buying and selling process. I moved into my new home in the 25th July, thank you to all the staff at the St Neots office....
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Comment on agent fees
About right
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By: Pete
Aug 09, 2016
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'Helen Leonard' Thank you for your review of your recent experience with the Thomas Morris team at St. Neots. It's good to hear that they were able to offer advice and reassurance throughout the sale and purchase. I'm sure Matt and Gail along with all the team will be very pleased to see your review. All the best in your new home.....
Jul 21,2016
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Jul 21,2016
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I am very pleased with the way my sale was handled. I was kept up to date whenever necessary and just left the team to it!...
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Comment on agent fees
Reasonable.
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By: Pete
Jul 22, 2016
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'Graziella' Thank you for your review. It's great to hear that you felt confident to just leave the team at St. Neots office to get on with your sale. I'm sure Andrea and Gail along with all the team will be very pleased to hear your comments.....
Jul 05,2016
Minithumbup
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Jul 05,2016
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Brilliant service from start to finish. A big thank you not only to Matt and Simon but also to Gail and Karen. Everyone was extremely friendly, competent and helpful and went out of their way to be of assistance in every way. I would not go to any other estate agent/mortgage advisor should I require those services again. A big thank you to you all and I will come and see you very soon! Liz...
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Comment on agent fees
good
Was this helpful? Yes
By: Pete
Jul 07, 2016
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'Liz' Tahnk you for your review of the team at our St. Neots office. I'm sure Karen, Gail, Matt and Simon will all be pleased to hear how extremely friendly and helpful they were. It's great to hear that you feel so strongly that you would not use any other estate agent or mortgage advisor in future. Thank you once again for taking the time to review the services offered by Thomas Morris at St. Neots.....
Jul 01,2016
Minithumbup
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Jul 01,2016
0 people found
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It's fair to say I never fully appreciated the hidden complexities of the house buying / selling process until recently. What on the surface can appear to be a straightforward query to one party can easily snowball (usually without foundation) into a major issue for another. You should never underestimate the work your agent carries out behind the scenes keeping everything moving forward, even at times of great frustration. Every agency "needs a Matt Ashman," and whilst everyone at St....
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Comment on agent fees
Agent's fees were in line with the professional service received
Was this helpful? Yes
By: Pete
Jul 01, 2016
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'Captain Sensible' What can I say? I would have to agree with you "Every Agent does needs a Matt Ashman" but fortunately Thomas Morris at St. Neots have the only one of its kind!! It is very refreshing to see that you appreciated all of the work carried out by Matt and the rest of the team. It's great to hear that everyone there offered you fantastic support throughout house sale. Thank you very much for taking the time to submit a review.....
Jun 03,2016
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Jun 03,2016
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you have managed my rental property for four years. In that time you have found me two sets of good tenants and, apart from one small hiccup which was easily sorted, I have been very pleased and happy to be associated with you. THANK S...
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Comment on agent fees
Fees were comparable with other agents I spoke to.
Was this helpful? Yes
By: Pete
Jun 04, 2016
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'Mimi' Great to hear that our team have helped find suitable tenants for you over the last four years. And good to know that when things didn't go right we were able to get it sorted. Many thanks for your review.....
May 31,2016
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May 31,2016
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Jack Pirie sold our house very quickly. Jack is charming, professional, polite and offered an excellent service through the whole selling process. I would recommend Thomas Morris again and again. Thank you to all at the St.Neots Branch....
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Comment on agent fees
Good
Was this helpful? Yes
By: Pete
Jun 01, 2016
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'Loui' What a great review for Jack and the team at St. Neots. It's great to hear that you would recommend Thomas Morris again and again. I'm sure Jack will be very pleased to hear your kind comments. Many thanks for taking the time to submit a review.....
May 31,2016
Minithumbup
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May 31,2016
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this helpful
The St Neots team have been wonderful throughout the whole process of buying our first house. Always being dealt with in a friendly but professional manner. We have nothing but praise for the way we have been looked after and would recommend anyone buying or selling a house in and around St Neots to speak to Thomas Morris first! 10/10 guys and girls! Thank you very much!...
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Comment on agent fees
Good
Was this helpful? Yes
By: Pete
Jun 01, 2016
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'Matt wright' Congratulations on buying your first house. It's great to know that you would recommend the team at St. Neots again in the future. I'm sure Andrea and everyone else will be pleased to hear that you felt they dealt with everything in a friendly and professional manner. Thank you very much for taking the time to submit your review.....
May 02,2016
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May 02,2016
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Karen was extremely helpful from start to finish when I was purchasing my property. She also answered any queries that I had and if she didn't know the answers there and then she soon called me back once she found out. Thanks again Karen....
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Comment on agent fees
Good
Was this helpful? Yes
By: Pete
May 03, 2016
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'Allan sweet' Thank you for taking the time to submit a review. It's good to hear that Karen was so helpful and was always available to answer any questions you had.....
Apr 29,2016
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Apr 29,2016
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The sale has been managed really well by Andrea & Gail. I originally bought the house through Thomas Morris and the service has been just as great whilst selling. The after sales help has been a god send and I'd recommend this branch to anyone, they are all so helpful....
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Comment on agent fees
Agents fee's were great!
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By: Pete
May 03, 2016
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'Cliff' Thanks for you review. It's good to see a previous customer returning to sell their property through us. I'm sure Andrea & Gail will be very pleased to hear your comments.....
Apr 08,2016
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Apr 08,2016
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We recently sold and purchased a property through Thomas Morris St Neots, we have not dealt with TM before but with a good sale percentage we decided to give them a go. The staff were great at TM they work as a team, we could rely on three or four agents to be dealing with our queries and requests at any one time. We were not dedicated to one individual and things seemed to move a lot faster this way. They found us a cash buyer on our property very quickly and an offer over sale price and was a...
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Comment on agent fees
Got a lot for our money
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By: Pete
Apr 11, 2016
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'Fran and Claire' It's good to hear that as first time customers of Thomas Morris we have left such a good impression on you. It's fantastic to hear that everybody at St. Neots worked as a team to help get your sale and purchase through. Communication is the key in these matters and it appears St. Neots managed to keep you updated where others didn't. I'm sure Karen and all of the team will be pleased to hear your thoughts. Thank you very much for taking the time to submit a review.....
Apr 08,2016
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Apr 08,2016
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All staff have been very helpful in the sale of our flat, they have kept us up to date the whole way through the selling process...
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Comment on agent fees
Good
Was this helpful? Yes
By: Pete
Apr 11, 2016
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'Andrea' Thank you for taking the time to submit a review of your recent sale of your flat. I'm sure Karen and all of the team at St. Neots will be pleased to hear your comments.....
Apr 06,2016
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Apr 06,2016
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this helpful
I have recently sold my house through Thomas Morris estate agents. Jack valued my property and I was impressed with his professional and genuine manner. My property was online very quickly and a number of viewings were arranged. Once a sale had been agreed, Karen, Gail and Andrea communicated effectively with me and were always very helpful. I have had a very positive experience with Thomas Morris and would highly recommend using this estate agents. Many thanks to the team for selling my house...
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Comment on agent fees
The agents fees were reasonable.
Was this helpful? Yes
By: Pete
Apr 06, 2016
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'L Banks' Great to hear that Jack made such an impression on you initially and that Karen, Gail and Andrea kept up the high levels of service they always offer throughout the sale. It's great to hear that you would be happy to recommend us in the future.....
Apr 04,2016
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Apr 04,2016
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Very good and helpful service, always available to assist with questions and chasing the chain. Its very easy to sell your property with such good agents. Viewings were well arranged and communicated and offers well managed....
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Comment on agent fees
Fees were competitive.
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By: Pete
Apr 05, 2016
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'Ben' Thank you for your review. It's great to hear that you thought the way things were managed so well during your sale. I'm sure Karen and Gail will be please to hear that you felt Thomas Morris were such good agents.....
Mar 30,2016
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Mar 30,2016
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Huge thank you to the Karen and her team at Thomas Morris St Neots for selling our house; they made a very stressful time run smoothly and efficiently. A professional service from the day Andrea visited us at home to put our house on the market to the day we moved into our new home....
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Comment on agent fees
A very reasonable price to pay for such an excellent service
Was this helpful? Yes
By: Pete
Mar 30, 2016
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'Jane and Mick' a huge thank you for taking the time to review our St. Neots office. I'm certain Karen and Andrea will be very pleased to know that you felt their professionalism made a stressful time during the sale run so smoothly.....
Mar 24,2016
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Mar 24,2016
0 people found
this helpful
I have recently purchased my first home. I found Karen to be extremely helpful. My sale went through without any problems. I would definately use Thomas Morris again....
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Comment on agent fees
Fees were good
Was this helpful? Yes
By: Pete
Mar 25, 2016
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'David Church' Congratulations on the purchase of your first home. It's good to hear that Karen was so helpful and made the purchase go through without any problems. I'm pleased to hear that you would use Thomas Morris again. Good luck and all the best in your new home.....
Mar 24,2016
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Mar 24,2016
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this helpful
Thoroughly professional and effective end to end service delivered by the TM branch St Neots. From the valuation, to accompanied viewings, the legal stuff and completion. Each member of the TM St Neots team equipped themselves admirably handling every aspect of the sale of our property to our satisfaction, presenting a cheerful disposition throughout.....
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Comment on agent fees
No complaints. Value for money.
Was this helpful? Yes
By: Pete
Mar 25, 2016
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'Ray Stanley' Thank you very much for your review of your recent sale with Thomas Morris at St. Neots. I'm sure Karen and the whole team will be pleased to hear how professional and effective they were throughout the process.....
Mar 24,2016
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Mar 24,2016
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As everyone knows, buying a house whether as an investment or a family home can be a traumatic experience. It's all too easy to choose the wrong agent, and making sure you are dealing with professional staff that DO care is paramount. I cannot fault the staff at Thomas Morris St Neots. Their attention to detail and continued communication allows me to get on with whats important in my daily life. Knowing that the my property search, selection and purchase is made simpler by having Karen, Gail...
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By: Pete
Mar 25, 2016
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'Thomas Morris - Saints or Sinners ?' Thank you so much for your review. It's nice to hear that the efforts of Karen, Gail and Andrea made the whole process simpler for you. It's great to hear that the teams passion and devotion to selling houses showed. I'm sure the team will look forward to dealing with you again in the future.....
Mar 24,2016
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Mar 24,2016
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Andrea and Gail sold our property in a most professional and efficient manner, finding a buyer in a very short space of time. With many thanks to them both for their excellent support throughout the sale!...
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Comment on agent fees
Average - the going rate
Was this helpful? Yes
By: Pete
Mar 25, 2016
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'Steve' Thank you for your review. I'm certain Andrea and Gail will appreciate your comments. It's good to hear that you felt you had excellent support from them both throughout the process.....
Mar 23,2016
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Mar 23,2016
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this helpful
I am currently selling my property through Thomas Morris, St.Neots. Thomas Morris have so far provided a professional service, good communication, good level of viewers through my door in a short period of time. Matt Ashman is very professional, good sense of humour and very easy to communicate with, he always keeps me informed with anything I need to know. Generally the team seem very friendly and helpful and I would not hesitate to contact Thomas Morris again in the future, I would not feel t...
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Comment on agent fees
Reasonable Fees
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By: Pete
Mar 24, 2016
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'Samantha Spicer' It's nice to hear that the whole team at St. Neots are doing such a good job for you in selling your property. It's great to hear that Matt is keeping you informed of everything that is happening and that the team are all helpful. It's good to know that you already feel confident that you could use Thomas Morris again in the future. Thank you very much for taking the time to review our services.....
Mar 16,2016
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Mar 16,2016
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this helpful
Matt showed me around 2 different properties - the 2nd one I moved into yesterday. I found his descriptions to be accurate and helpful. All my phone calls and questions were answered promptly and courteously. Matt was very helpful and all the paperwork was sorted out in good time. I recommend Thomas Morris and will certainly use them when I buy a property next year....
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Comment on agent fees
Average
Was this helpful? Yes
By: Pete
Mar 17, 2016
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'David' Thank you for taking the time to submit a review of your recent experience with Thomas Morris. It's good to know you would use us again in the future. I'm sure Matt will be very pleased to hear how helpful you thought he was.....
Areas covered
  • PE19
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 85% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £20,400
  • Max: £575,000

Letting
  • Min: £0
  • Max: £0

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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
6 0 4 0 87 0 58 2 7 0
Andrea Delaney Andrea Delaney
Senior Property Consultant
17 reviews

About Andrea No description set View full profile
Karen Keightley Karen Keightley
Branch Manager
64 reviews

About Karen No description set View full profile
Matt Ashman Matt Ashman
Assistant Branch Manager
46 reviews

About Matt No description set View full profile
Gail Salour Gail Salour
Property Consultant
37 reviews

About Gail No description set View full profile
Simon  Durose Simon Durose
Senior Property Consultant
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Sandra Watson - no image available Sandra Watson
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Steven Thompson Steven Thompson
Area Manager
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Jack Pirie Jack Pirie
Property Consultant
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Property Consultant
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Property Consultant
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Last updated at 9:09 AM 25/07/2016 by Karen Keightley

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Last updated at 9:09 AM 25/07/2016 by Karen Keightley

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