Established in September 2003, Thomas James is an independent Estate Agent with offices on High Street in Ruddington, Bingham Road in Cotgrave, Southchurch Drive in Clifton, Flatts Lane in Calverton, Main Street in Lowdham and on the outskirts of Nottingham city centre. Demonstrating the enthusiasm and drive required to progress a successful sales business, Thomas James continue to pride themselves on maintaining the highest levels of professionalism and customer service in the property industr Read full description...y.
Thomas James Estate & Letting Agents

17 High Street Ruddington
Nottinghamshire
NG11 6DT

0115 984 4660
Website not available

Properties for Sale
Properties to Rent

“ Highly recommended... ”

Sep 14,2018
Minithumbup
By: 'JennieE'
Sep 14,2018
0 people found
this helpful
This is the second time that we have both sold and bought through Thomas James Ruddington. Both times, Jenny has come out to value our property and she is the reason we went back to TJEA again - she's highly professional, approachable, communicative and ...
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Comment on agent fees
As expected - good value as they worked really hard for us! You get what you pay for, in our experience.
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“ Outstanding.... ”

Aug 11,2018
Minithumbup
By: 'Downsizing'
Aug 11,2018
0 people found
this helpful
I viewed a property that TJEA have for sale in West Bridgford. From the initial phone enquiry to the viewing itself, they have been outstanding. Polite, efficient, punctual & knowledgable about the property. I have dealt with many local agents over the years & have ...
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“ Highly Recommend... ”

Apr 27,2018
Minithumbup
By: 'J & K Robertson'
Apr 27,2018
0 people found
this helpful
We were extremely satisfied with the services provided by Thomas James and particularly the professional, friendly, efficient and experienced support from Denise. From an initial enquiry to valuation and very quick sale we felt supported and informed every step of the way and we are ...
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Comment on agent fees
Very fair
Was this helpful? Yes
Mar 12,2018
Minithumbup
By: 'Chris'
Mar 12,2018
0 people found
this helpful
Excellent service, always helpful. The staff at the Ruddington branch were very friendly and professional, and I was delighted with the results of their hard work....
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Jan 31,2018
Minithumbup
By: 'Lorna Duffy'
Jan 31,2018
0 people found
this helpful
Thomas James were fantastic with the sale of our property, they were never pushy and always kept us up to date with what was going on. Jenny was really professional and friendly when valuing the house and it made us feel really confident about handing ...
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Comment on agent fees
They were very competitive with fees and although not the cheapest we were offered for the quality of the service it was worth the very small amount extra
Was this helpful? Yes
Dec 15,2017
Minithumbup
By: 'J and K'
Dec 15,2017
0 people found
this helpful
All the team at Thomas James were friendly yet very professional. Communication overall was first rate. Our buying/ selling process was prolonged and stressful, but Denise and Lauren were very proactive and their excellent communication skills ensured a successful purchase and sale...
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Comment on agent fees
acceptable
Was this helpful? Yes
Oct 25,2017
Minithumbup
By: 'Scarlet'
Oct 25,2017
0 people found
this helpful
Helen kept me informed all they way through the process - very good service - thank you....
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Comment on agent fees
Agent fees - value for money
Was this helpful? Yes
Oct 19,2017
Minithumbup
By: 'Roger'
Oct 19,2017
0 people found
this helpful
Excellent service and communication from Helen during very prolonged buying time due to long chain. Very good at following up queries and details....
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Jul 16,2017
Minithumbup
By: 'SBasson'
Jul 16,2017
0 people found
this helpful
I bought a property that was being marketed by Thomas James, Ruddington. Throughout the long process, that ran over a number of months, Thomas James managed the selling process really well. They kept me up to date with progress on their side in very timely ...
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Was this helpful? Yes
Jun 22,2017
Minithumbup
By: 'Matt S'
Jun 22,2017
0 people found
this helpful
Thomas James were excellent throughout the sale process. They kept on top of everything, nudging when needed, but without being pushy. They're very friendly, and we were very happy with the service....
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Comment on agent fees
N/A
Was this helpful? Yes
Jun 06,2017
Minithumbup
By: 'Alex'
Jun 06,2017
0 people found
this helpful
Helen provided us with a great service keeping us informed through out. I couldn't have asked for a better exchange and she made the move very smooth helping us get the price we wanted....
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Comment on agent fees
The fee was very reasonable
Was this helpful? Yes
Mar 16,2017
Minithumbup
By: 'Jamie'
Mar 16,2017
0 people found
this helpful
Lauren was very helpful and supportive on our house buy. We had difficult buyers and Lauren and the team looked after us and kept us well informed....
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Comment on agent fees
N/A
Was this helpful? Yes
Dec 28,2016
Minithumbup
By: 'Blades'
Dec 28,2016
0 people found
this helpful
Thoroughly recommended, very friendly and helpful throughout the whole process selling our property. Frequent updates and following up matters quickly meant that we were always aware of the current status of our dealings at all times. Any issues/discrepancies were dealt with in a timely ...
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Comment on agent fees
Good - Very reasonable
Was this helpful? Yes
Dec 18,2016
Minithumbup
By: 'Ruth'
Dec 18,2016
0 people found
this helpful
I would strongly recommend local sellers to use Thomas James.this company knows the market extremely well and have excellent strategies for securing a quick sale. They work hard and offer a personal,professional service. They make it their business to have a hands on ...
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Comment on agent fees
Fees were reasonable compared with other companies
Was this helpful? Yes
Nov 14,2016
Minithumbup
By: 'HappyInRudd'
Nov 14,2016
0 people found
this helpful
We recently bought a house being marketed by Thomas James, and also sold ours through them. The whole process was carried out professionally and efficiently. Even though it was a large chain we managed to reach completion in 9 weeks and we were especially pleased with ...
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Comment on agent fees
As expected and all agreed upfront.
Was this helpful? Yes
Nov 04,2016
Minithumbup
By: 'Colin'neux'
Nov 04,2016
0 people found
this helpful
Rosemary and I have been very satisfied with service which we received from Thomas James. We found them to be very professional and yet personable and available....
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Comment on agent fees
The agents fees were appropriate to the work they did.
Was this helpful? Yes
Sep 19,2016
Minithumbup
By: 'Shruti'
Sep 19,2016
0 people found
this helpful
Thomas James were simply great throughout our transaction. They were so proactive; they managed to get us a viewing the same day we put the house up for sale and managed to find us a buyer in 6 days. They also stayed in touch and helped ...
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Comment on agent fees
Very reasonable.
Was this helpful? Yes
Sep 07,2016
Minithumbdown
By: 'Carla'
Sep 07,2016
1 people found
this helpful
A very poor service. Miscommunication between the agents, sellers and myself. Agent changed half way through sale. Constantly had to chase for any information. Would never use again or recommend....
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Was this helpful? Yes
Aug 28,2016
Minithumbup
By: 'olly williamson'
Aug 28,2016
0 people found
this helpful
The team were simply excellent. They helped us achieve well over the value we thought we would get. Their communication was great and they helped have a buyer in 4 days (which was well beyond our expectations)....
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Comment on agent fees
fees were very competitive
Was this helpful? Yes
Jun 20,2016
Minithumbup
By: 'LO'
Jun 20,2016
0 people found
this helpful
Overall, I was pleased with their service for both my house sale and purchase. There was some delay for exchange/completion for the sale and the expected timescale for that could have been communicated more clearly, but everything went through eventually, and there were no ...
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Was this helpful? Yes
Jun 13,2016
Minithumbup
By: 'Steve M'
Jun 13,2016
0 people found
this helpful
Denise visited promptly and gave full details of how they sell a house, including an open day viewing and bid process, which was very helpful in concluding the sale. All staff were very helpful, and maintained communication very well, despite me being around the other ...
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Comment on agent fees
Very competitive
Was this helpful? Yes
May 30,2016
Minithumbup
By: 'SueB'
May 30,2016
0 people found
this helpful
Was impressed with Thomas James from my first meeting with Jenny Mascari. Very professional and efficient. My later contacts with Lauren and Wanda didn't disappoint. They listened, they were pro-active and they empathised when we had problems. It wasn't an easy sale but thanks to ...
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Comment on agent fees
I was very happy until I received the bill from the solicitors. I thought they'd got it wrong - then I noticed the "plus VAT"!!
Was this helpful? Yes
Apr 15,2016
Minithumbup
By: 'Ms Jackson'
Apr 15,2016
0 people found
this helpful
When we decided to move house we invited several local agents to value our home and help us search for somewhere to buy. Thomas James in Ruddington stood out from the start. Their staff are professional and knowledgeable about the local area and housing market ...
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Comment on agent fees
Competitive fees
Was this helpful? Yes
Apr 14,2016
Minithumbup
By: 'Dan Mason'
Apr 14,2016
0 people found
this helpful
Very good service given by all the members of staff throughout the buying process. Also, very helpful with any queries that were raised with the property....
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Comment on agent fees
N/A
Was this helpful? Yes
Feb 02,2016
Minithumbdown
By: 'a.s'
Feb 02,2016
0 people found
this helpful
Thomas James are possibly the rudest agent i have ever come across to the point where the are overly confident. My...
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What agent could do to change your mind?
inflated fees
Attached Files
Comment on agent fees
inflated fees
Was this helpful? Yes
Oct 29,2015
Minithumbup
By: 'Happy in our new home'
Oct 29,2015
0 people found
this helpful
We had previously had our property on the market with two other agents. The first agent was city centre based and we felt that they were not geared up to sell properties in the country. The second agent was nearer to home (in a local ...
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Was this helpful? Yes
Oct 09,2015
Minithumbup
By: 'Dan'
Oct 09,2015
0 people found
this helpful
Wanda was very responsive and helpful at all times, giving us advice when needed and regular updates. They also pushed to ensure we received the best price for our sale. I do think they are quite expensive though, and while the photos and property write-up ...
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Was this helpful? Yes
Sep 03,2015
Minithumbup
By: 'Matt'
Sep 03,2015
0 people found
this helpful
Really excellent service from Thomas James in selling our property. Without going in to excessive detail they worked hard over a relatively long period of time obtaining viewings and helping with communication between us and potential buyers. They carried out viewings for us on many ...
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Was this helpful? Yes
Aug 19,2015
Minithumbup
By: 'Giles'
Aug 19,2015
0 people found
this helpful
Thomas James were excellent throughout the buying process. Always contactable and kept up to date with the chain. In particular Lauren was helpful, polite and knowledgeable. An excellent experience....
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Was this helpful? Yes
Jun 19,2015
Minithumbup
By: 'Janice'
Jun 19,2015
0 people found
this helpful
Wanda was brilliant. She didn't waste time showing me properties that didn't fit my requirements. She listened to my feedback and finally found the perfect location for me....
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Was this helpful? Yes
Areas covered
  • NG11
  • NG12
  • NG2
  • LE12
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
94% customers were satisfied with fees 84% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £120,000
  • Max: £675,000

Letting No data

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From Landlords From Tenants From Vendors From Buyers Other
2 0 0 10 22 0 14 1 0 2

Fees

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Complaints Procedure

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Last updated at 11:01 AM 21/09/2018 by Carolyn Hay

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