• Lauren Turvey
    Lauren Turvey
  • James Blackiston
    James Blackiston
  • Louise Nichols
    Louise Nichols
  • Theresa Bradley
    Theresa Bradley
  • Taryn McDade
    Taryn McDade
  • Simon Wood
    Simon Wood
  • claim your profile
    Sharon Bricknell
  • Ellie Gorman
    Ellie Gorman
  • Amy  Marchant
    Amy Marchant
  • Carla Yianni
    Carla Yianni
  • Neil Curtis
    Neil Curtis
Our company was formed in 1992 offering the best possible service available. Every year since, we have grown from strength to strength, and we are now renowned as the most recommended agents in the area.
Theydons Property Services

20 Church Lane Leytonstone, London
Greater London
E11 1HG

02085392009

Dec 02,2016
Minithumbup
By:
Dec 02,2016
Featured Review
0 people found
this helpful
Lauren saved us from potentially becoming homeless by coming up with a lovely property after our previous one, with another agent, fell through. She was very friendly and welcoming and showed us around the property at a moments notice.Thank you Lauren :)...
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Comment on agent fees
To be fair the fees are the same as most other agents however, i personally don't agree with agent fees and therefore do not like paying them.
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Nov 30,2016
Minithumbup
By:
Nov 30,2016
Featured Review
0 people found
this helpful
We rented out our flat with Theydons, Both Louise and Lauren dealt with it on our behalf. I couldn't be happier with how it was handled; they were both very professional. Louise gave us all the necessary information and guided us through the process. I'm very pleased with how quick it was rented out and the tenants that they found. Thank you Louise & Lauren....
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Comment on agent fees
Reasonable
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Nov 15,2016
Minithumbup
By:
Nov 15,2016
Featured Review
0 people found
this helpful
Excellent service from start to finish. Theydons took fantastic photos of our property and were helpful and efficient throughout the letting process. They found us perfect tenants in a few days. We have used their services for buying, selling and letting property over the last decades and have always received a professional service. Thank you....
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Comment on agent fees
good
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Oct 23,2016
Minithumbup
By:
Oct 23,2016
Featured Review
0 people found
this helpful
Efficient and Professional service which delivered the result I was looking for. I have bought, let and subsequently sold the flat through this office. The team is Professional, polite and effective. The fee was very reasonable for the service delivered and I highly recommend them to anyone looking to buy, sell or let in Leytonstone,...
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Comment on agent fees
very reasonable
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Oct 11,2016
Minithumbup
By:
Oct 11,2016
Featured Review
0 people found
this helpful
I really cannot praise Theydons enough. From the outset when James came to value the property I could tell he new the market and what the property was worth. He valued it £30 000 more than the other agents and obtained an extra £32 000 on top of that when it went to offers. The sale was very difficult as I was tying in a lease extension during which the freeholder died leaving no will and as such was very very complicated. Theydons and I must mention Taryn specifically here were alw...
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Comment on agent fees
worth every penny
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Sep 26,2016
Minithumbdown
By:
Sep 26,2016
1 people found
this helpful
I have never wrote an review on anything before but I had to on Theydons Leytonstone after receiving an awful service. I do wish the landlord of my lovely flat was using other agent....
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Comment on agent fees
agent fees are expensive but so as other agents. nothing is wrong with the fees if the lady who dealt with me were less rude.
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Sep 02,2016
Minithumbup
By:
Sep 02,2016
0 people found
this helpful
Lauren was helpful, positive and accomodating throughout this process. Nothing was too little or too much and her overall approach in relation to dealing with us as clients was friendly yet professional. I would definitely recommend Theydons so far based on the experience we've had dealing with Lauren....
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Aug 31,2016
Minithumbup
By:
Aug 31,2016
0 people found
this helpful
Taryn was great. Super helpful, friendly, approachable and honest. She was also really efficient and helped push through our sale with the minimum fuss. Thanks Taryn!...
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Aug 23,2016
Minithumbup
By:
Aug 23,2016
1 people found
this helpful
I found that sometimes information about the current status of the transaction was not being relayed to me very quickly and on several occasions I had to physically go in to find out if any developments had taken place. However the way in which they presented my flat and the pictures they used was to a very high standard. I was happy with this. When ever dealing with them I found them to be polite and professional at all times....
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Comment on agent fees
Fees were reasonable.
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Aug 23,2016
Minithumbup
By:
Aug 23,2016
0 people found
this helpful
Theydons in Leytonstone sold our house to us originally and just recently sold it on for us after 6 years. My main contact was Taryn on both occasions and she was brilliant! She was always calm and talked us through every stage of the process and generally did everything she could to made the whole thing a lot more bearable...even dealing with our vendors tricky agent on my behalf. I recently recommended them to a friend of mine who had viewed nearly 25 properties with various agents with no luc...
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Comment on agent fees
Standard for the industry
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Aug 18,2016
Minithumbup
By:
Aug 18,2016
0 people found
this helpful
I was a tennant of a property managed by Theydons for 10years in Leytonstone. The team did a great job and were very responsive with all enquiries and emergencies....
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Aug 15,2016
Minithumbup
By:
Aug 15,2016
0 people found
this helpful
Over a number of years of renting my property I was fortunate to have someone like Theresa to answer any queries, provide documents and deal promptly with any problems/repairs/issues on my behalf. I felt confident of leaving my property in her hands during my many trips abroad. She is not only a professional but someone who is very approachable and understanding....
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Comment on agent fees
Good
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Aug 08,2016
Minithumbup
By:
Aug 08,2016
0 people found
this helpful
Theydons Leytonstone are the best! We were very sceptical about going through an agency especially as Theydon's fees are not cheap, but their professionalism and the way they actually listen to what you are looking for and come back to you with exactly that impressed us tremendously. We were first in contact with Lauren. The first property we saw was not quite what we wanted, but she listened to our feedback, worked her magic and the second property was absolutely spot on! When we didn't get it...
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Comment on agent fees
Fees are expensive (it cost us ‚£630 in total for the 2 of us), but these are justified by the way things are handled with such professionalism. Even the reference check was easy!
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Aug 08,2016
Minithumbup
By:
Aug 08,2016
0 people found
this helpful
Have used Theydon property property services for over 10 years and can say Neil and team are exceptionally helpful over and above. Nothing to much for them and am able to ask Neil's help on properties that are not even fully managed by him. Highly recommend the after care great. Thanks guys....
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Comment on agent fees
Good fees.
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Aug 02,2016
Minithumbup
By:
Aug 02,2016
0 people found
this helpful
Theresa, Neil and the Theydon's Team have looked after our flat for over 10 years. They offer an outstanding service. They're always proactive, quick to act and great problem solvers. I thoroughly and unreservedly recommend them. Fantastic to deal with too....
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Comment on agent fees
Good
Was this helpful? Yes
Jul 27,2016
Minithumbup
By:
Jul 27,2016
0 people found
this helpful
Theresa has been extremely professional and organised in all of the dealings I have had with her during the last few years. I highly recommend Theresa and her colleagues....
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Jul 25,2016
Minithumbup
By:
Jul 25,2016
0 people found
this helpful
Theresa has provided to me an outstanding service. I feel extremely confident and secure that my property is totally looked after, especially as I live so far away in Australia. Theresa is a real asset to Theydons. She's incredibly professional and on the ball! A real pleasure to deal with....
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Comment on agent fees
Reasonable
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Jul 19,2016
Minithumbup
By:
Jul 19,2016
0 people found
this helpful
Louise certainly deserves the 5 stars. We found her knowledge and professionalism exemplary. She ensured that the property was marketed to its full advantage and was always available to offer any advice....
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Comment on agent fees
The Agent's fees were reasonable
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Jul 04,2016
Minithumbup
By:
Jul 04,2016
0 people found
this helpful
All good - very helpful and efficient. Would recommend the agents to anyone letting. A positive experience. THank you once again....
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Comment on agent fees
Very expensive - Nearly ‚£2000 for just finding tenants seems very steep.
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Jun 27,2016
Minithumbup
By:
Jun 27,2016
0 people found
this helpful
Excellent, friendly, well informed and knowledgeable. Can't recommend Theydons, and in particular Lauren, Louise and Amy enough. If you're looking to rent, use these guys....
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Jun 23,2016
Minithumbup
By:
Jun 23,2016
0 people found
this helpful
Both Lauren and Amy were a fantastic help on the letting of my flat. I took them on a joint agency basis after my flat languished on the market for nearly 6 weeks, and they made a big difference from the moment they were involved. Pragmatic and problem solving in their approach, they got the right result in a good time frame, thinking proactively to get the task done. As with every member of Theydons staff I've come into contact with, all this was carried out with trademark likeability and chara...
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Jun 21,2016
Minithumbup
By:
Jun 21,2016
0 people found
this helpful
Great to do business with. They were happy and friendly, and everything was made easy for us. A good professional service with a smile, what more could you ask for....
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Comment on agent fees
Pretty standard for London prices.
Was this helpful? Yes
Jun 11,2016
Minithumbdown
By:
Jun 11,2016
1 people found
this helpful
Agents are absolutely not worth their crazy prices. Have been a tennant with Theydons for several years and it has always been one disaster after another. On the day we moved in we arrived at the office at our previously agreed time of 9am only to be told we could not get our keys until 4pm. That's the kind of service £600 worth of agents fees buys you with these guys. On leaving the property we were sent several letters trying to dissuade us from appealing any deposit deductions. Thes...
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May 25,2016
Minithumbup
By:
May 25,2016
0 people found
this helpful
I can't Thank Taryn & Carla enough for all the help they gave me ! From the outset they were professional, polite, and just an absolute pleasure to deal with . A real credit to Theydon's and the industry. Well done ....
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Comment on agent fees
Good
Was this helpful? Yes
May 16,2016
Minithumbup
By:
May 16,2016
0 people found
this helpful
The service Theydons offers landlords is just brilliant. I've dealt with all the staff at the Leytonstone office and without exception they are always helpful, efficient and friendly. The charges for full management of my property are also very reasonable - I'm so glad I chose them over one of the bigger agencies....
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Comment on agent fees
Very competitive
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May 12,2016
Minithumbup
By:
May 12,2016
0 people found
this helpful
Hi, Recently I was in a hunt to find a place where I can stay, Theydons was a perfect fit for me. Lauren was the first agent that gave me the chance to be able to visit the site and then Amy did all the paperwork need it to complete the process. I have to say that I was imprssed by their positive approach along with a friendly communication. Gladly I will recommend Theydons for any person that will be in a search for a property. Thank you Theydons! Regards, Daniel Codreanu...
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Comment on agent fees
From.my point of view the fees are affordable.
Was this helpful? Yes
May 06,2016
Minithumbup
By:
May 06,2016
0 people found
this helpful
I was very happy with all the help I received up to the day completion. Everyone I spoke to was very helpful, understood that we needed to complete quickly and done everything in the power to help to complete. But when we were due to complete I rang up to explain that I would not be able to completely clear or clean the house and was very happy to pay for a contractor to come in and clear/clean the house. I was very surprised to receive a quite angry email and phone call from another member o...
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Comment on agent fees
The fees seemed average for a sale of property in Leytonstone.
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Apr 30,2016
Minithumbup
By:
Apr 30,2016
0 people found
this helpful
We found Theydons staff to be very supportive, helpful, professional and friendly. They always got back to us in a timely manner. Despite a property falling through earlier in the year with another estate agent, they worked tirelessly to ensure we got the next property we set our heart on. They listened to our situation and helped persuade the seller that we were the buyers who would exchange and complete in the quickest amount of time. During the period before exchange, they assisted in chasin...
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Was this helpful? Yes
Apr 27,2016
Minithumbup
By:
Apr 27,2016
0 people found
this helpful
Staff made us feel very welcome and explained the process very clearly. Louise and Amy listened carefully to our requests and made sure we were looked after....
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Comment on agent fees
Higher than average fees
Was this helpful? Yes
Apr 26,2016
Minithumbup
By:
Apr 26,2016
0 people found
this helpful
Taryn was always on the end of the phone whenever I had any questions and happy to support our solicitor by contacting the vendor should the process have started slowing down. I found Taryn to be honest, reassuring and not pushy at all which is exactly what you need when making the biggest purchase of your life! The fact there was a mortgage broker on site was a huge bonus. I would definitely use Theydon's and especially Taryn when looking for my next property, although it won't be for a while a...
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Apr 21,2016
Minithumbup
By:
Apr 21,2016
0 people found
this helpful
Very efficient and very friendly! We loved the flat - so thank you for your help in securing it for us!...
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Comment on agent fees
No comment!
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Apr 11,2016
Minithumbup
By:
Apr 11,2016
0 people found
this helpful
After having bad experiences with local estate agents before I was pessimistic of future agents I dealt with. But I can honestly say Theydons were straight forward throughout the whole process. My assigned agent did everything possible to keep the sale moving forward. And they were not paranoid about me meeting the seller during the process as other estates agents are....
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Comment on agent fees
n/a to me as the buyer.
Was this helpful? Yes
Apr 11,2016
Minithumbup
By:
Apr 11,2016
0 people found
this helpful
We approached Theydons to sell our property through friends recommendation and were very glad we did. An excellent service from start to finish. Carla Yianni managed our open day, it was busy ,lengthy and no doubt hectic. We were impressed by her knowledge ,enthusiasm and professionalism. Taryn McDade managed the sale process very efficiently, responding to any queries promptly and keeping us informed of progress . We would definitely recommend Theydons...
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Comment on agent fees
No comment
Was this helpful? Yes
Mar 31,2016
Minithumbup
By:
Mar 31,2016
0 people found
this helpful
Carla was an absolute pleasure to deal with. Friendly, professional and always positive, we felt safe in her hands and couldn't be happier with the service she provided. I couldn't recommend her more!...
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Mar 15,2016
Minithumbup
By:
Mar 15,2016
0 people found
this helpful
We brought and sold through Theydons, both our experiences were great - well as much as house selling and buying goes!...
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Was this helpful? Yes
Areas covered
  • E11
  • Leytonstone / Leyton
  • E10
  • Forest gate
  • E15
  • Stratford
  • E7
  • E5
  • E9
  • E12
  • E17
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees % accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £265,000
  • Max: £647,500

Letting
  • Min: £0
  • Max: £265,000

NAEA DPS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
13 0 15 5 10 0 9 0 1 1
Lauren Turvey Lauren Turvey
Lettings Consultant
16 reviews

About Lauren No description set View full profile
James Blackiston James Blackiston
Sales
8 reviews

About James No description set View full profile
Louise Nichols Louise Nichols
Lettings Manager
9 reviews

About Louise No description set View full profile
Theresa Bradley Theresa Bradley
Senior Property Manager
6 reviews

About Theresa No description set View full profile
Taryn McDade Taryn McDade
Sales Manager
15 reviews

About Taryn No description set View full profile
Simon Wood Simon Wood
Property Management
1 reviews

About Simon No description set View full profile
Sharon Bricknell - upload your photo Sharon Bricknell
Property Manager
0 reviews

About Sharon No description set View full profile
Ellie Gorman Ellie Gorman
Assistant Property Manager
0 reviews

About Ellie No description set View full profile
Amy  Marchant Amy Marchant
Administrator
7 reviews

About Amy No description set View full profile
Carla Yianni Carla Yianni
Sales Negotiator
7 reviews

About Carla No description set View full profile
Neil Curtis Neil Curtis
Senior Management
5 reviews

About Neil No description set View full profile

Job vacancies

Please see a list of jobs available

Fees

No fees set.
Last updated at 11:31 AM 15/03/2016 by Taryn McDade

Complaints Procedure

No procedure set.
Last updated at 11:31 AM 15/03/2016 by Taryn McDade

Branch rankings


Overall

Estate Agents Rankings

Letting Agents Rankings

Opening hours



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