“The experience was efficient and friendly as ......”
5 Star Review
Apr 17,2020
By:
'Katherine'
Apr 17,2020
Services: Sales (as a Vendor)
Sold price: £266000
Would you recommend?: Yes
Postcode: KT17
Sales (as a Vendor)
Sold price: £266000
Postcode: KT17
1
people found
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The experience was efficient and friendly as selling property of deceased relative. I found Sue Boardman to be particularly helpful with lots of local knowledge. All question via phone or email were answered quickly. The 5 stars are mainly for Sue Boardman who has kept in ...
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1
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“The agent made the whole process very easy and painless. ......”
4 Star Review
Apr 15,2015
By:
'Jennifer'
Apr 15,2015
Services: Lettings (as a Tenant)
Rent PCM: £1050
Would you recommend?: Yes
Postcode: KT19
Lettings (as a Tenant)
Rent PCM: £1050
Postcode: KT19
0
people found
this helpful
The agent made the whole process very easy and painless. He was very friendly and answered all questions. I especially needed that because I'm new the the country; just got a job in Epsom and moved all the way from outside the UK....
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0
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“I have found The Personal Agent very professional in all ......”
4 Star Review
Mar 17,2015
By:
'janice'
Mar 17,2015
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: KT17
Lettings (as a Landlord)
Postcode: KT17
0
people found
this helpful
I have found The Personal Agent very professional in all their dealings with my mother and myself.
They helped my mother to move into a very comfortable flat and she is so happy there.
We have asked them to act as agents in letting my ...
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0
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“They have deal with everything quickly professionally and in the ......”
5 Star Review
Mar 16,2015
By:
'Elisa'
Mar 16,2015
Services: Lettings (as a Tenant)
Rent PCM: £1100
Would you recommend?: Yes
Postcode: KT19
Lettings (as a Tenant)
Rent PCM: £1100
Postcode: KT19
0
people found
this helpful
They have deal with everything quickly professionally and in the best way possible regarding my requests. I Am very thankfull to Stacey...
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0
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“I have been using the Personal Agent for the past ......”
5 Star Review
Mar 10,2015
By:
'G.'
Mar 10,2015
Services: Lettings (as a Landlord)
Rent PCM: £900
Would you recommend?: Yes
Postcode: KT17
Lettings (as a Landlord)
Rent PCM: £900
Postcode: KT17
1
people found
this helpful
I have been using the Personal Agent for the past three years now as a landlord. They have been nothing far from amazing with their customer service. Even when I had a problem and they weren't managing my property they were there to help. I ...
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Comment on agent fees
Fair in todays market.
1
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“Joe wa great from day one. He sent me through ......”
5 Star Review
Mar 10,2015
By:
'Janey'
Mar 10,2015
Services: Lettings (as a Tenant)
Rent PCM: £1525
Would you recommend?: Yes
Postcode: KT16
Lettings (as a Tenant)
Rent PCM: £1525
Postcode: KT16
0
people found
this helpful
Joe wa great from day one. He sent me through the house details literally an hour after I had registered. He organised a viewing that night and processed everything really swiftly. Joe was really pro-active in getting things sorted, really friendly and polite on the ...
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0
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“We had a great experience with the personal agent. Very ......”
5 Star Review
Mar 09,2015
By:
'Laura'
Mar 09,2015
Services: Lettings (as a Tenant)
Rent PCM: £1800
Would you recommend?: Yes
Postcode: KT19
Lettings (as a Tenant)
Rent PCM: £1800
Postcode: KT19
0
people found
this helpful
We had a great experience with the personal agent. Very quick at getting back to us to arrange a viewing. Once we saw it and decided we wanted to put an offer in we had 2 weeks until the move date and everything went smoothly. They ...
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Comment on agent fees
Very good fees. We had been quoted a lot more by other agents.
0
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“Stacey loked after me. I was registered with another few ......”
5 Star Review
Mar 08,2015
By:
'Mr.'
Mar 08,2015
Services: Lettings (as a Tenant)
Rent PCM: £16000
Would you recommend?: Yes
Postcode: EPSO
Lettings (as a Tenant)
Rent PCM: £16000
Postcode: EPSO
1
people found
this helpful
Stacey loked after me. I was registered with another few local letting agents, but non of them were so oficient and prompt as Stacey. She was bombarding me with new properties every day. Also she was replying to my questions at out of business hours, ...
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1
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“Stacey always kept me updated and if I had a ......”
5 Star Review
Feb 08,2015
By:
'DEE'
Feb 08,2015
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: KT19
Lettings (as a Tenant)
Postcode: KT19
2
people found
this helpful
Stacey always kept me updated and if I had a query I would have a swift reply either by telephone or email. She showed customer awareness and also the interest of the Landlord.
I feel she is very professional and answered directly when meeting face ...
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Comment on agent fees
I think the fees were more than reasonable... Considering I was asked by a "Internet Estate Agent" for double the fees!!
I am more than pleased with the outcome.
2
people found
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“Excellent service , i have also recomended my friend to use ......”
5 Star Review
Jan 28,2015
By:
'Nigel'
Jan 28,2015
Services: Lettings (as a Tenant)
Rent PCM: £2500
Would you recommend?: Yes
Postcode: KT
Lettings (as a Tenant)
Rent PCM: £2500
Postcode: KT
2
people found
this helpful
Excellent service , i have also recomended my friend to use them .Stacey has been to value the property last week.
We had to take a short term let following my property being flooded ,stacey could not do enough for us.
just like to say thank ...
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Comment on agent fees
N/A insurance paid
2
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“I was notified of property at 9.30am Wednesday, viewed at 5......”
5 Star Review
Jan 26,2015
By:
'Peter'
Jan 26,2015
Services: Lettings (as a Tenant)
Rent PCM: £1250
Would you recommend?: Yes
Postcode: KT17
Lettings (as a Tenant)
Rent PCM: £1250
Postcode: KT17
3
people found
this helpful
I was notified of property at 9.30am Wednesday, viewed at 5pm, offer accepted by 6pm, received tenancy conformation by 7pm. Lease was then emailed and signed by Friday lunchtime. Staff were extremely helpful and provided a great service....
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3
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“Two viewings at different property's where Cheryl met and showed ......”
5 Star Review
Jan 25,2015
By:
'Charhys'
Jan 25,2015
Services: Lettings (as a Tenant)
Rent PCM: £925
Would you recommend?: Yes
Postcode: KT19
Lettings (as a Tenant)
Rent PCM: £925
Postcode: KT19
1
people found
this helpful
Two viewings at different property's where Cheryl met and showed us around, was lovely and friendly and seemed really interested in us and what we were looking for and was also on hand in store to sit with us and answer all questions we had....
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1
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“All the ladys working in lettings have been very polite ......”
5 Star Review
Jan 19,2015
By:
'Richard'
Jan 19,2015
Services: Lettings (as a Landlord)
Rent PCM: £925
Would you recommend?: Yes
Postcode: KT19
Lettings (as a Landlord)
Rent PCM: £925
Postcode: KT19
0
people found
this helpful
All the ladys working in lettings have been very polite and have worked in my best interests.
They also look after the tenants.
I have used them now for 10 years and have trust in them.
I would recommend them to other landlords...
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0
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“A catalogue of errors and poor communication on the part ......”
1 Star Review
Dec 08,2014
By:
'AM'
Dec 08,2014
Services: Sales (as a Vendor)
Would you recommend?: No
Postcode: KT19
Sales (as a Vendor)
Postcode: KT19
0
people found
this helpful
A catalogue of errors and poor communication on the part of The Personal Agent resulted in a complete breakdown in the relationship between them and our buyers and they played a big part in us losing the house we were hoping to purchase.
They were ...
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0
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“Agent is effective at finding tenants and ensuring that they ......”
4 Star Review
Nov 18,2014
By:
'Pamela'
Nov 18,2014
Services: Lettings (as a Landlord)
Rent PCM: £850
Would you recommend?: Yes
Postcode: KT17
Lettings (as a Landlord)
Rent PCM: £850
Postcode: KT17
1
people found
this helpful
Agent is effective at finding tenants and ensuring that they are checked out financially. They are good at managing payments and good at transitions from outgoing tenant to incoming....
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Comment on agent fees
In line with the prevailing market ensuring no void periods.
1
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“Good service. Efficient, responsive and with a smile. Got a ......”
4 Star Review
Nov 13,2014
By:
'Bob'
Nov 13,2014
Services: Lettings (as a Landlord)
Rent PCM: £1800
Would you recommend?: Yes
Postcode: KT17
Lettings (as a Landlord)
Rent PCM: £1800
Postcode: KT17
1
people found
this helpful
Good service. Efficient, responsive and with a smile.
Got a good result with minimal bother.
No more to say as it all happened so quickly....
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Comment on agent fees
Quick decision on fees was good. Value for money given the service.
1
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“Agreeing tenancy of the property was quick and easy, with ......”
5 Star Review
Nov 10,2014
By:
'Ryan'
Nov 10,2014
Services: Lettings (as a Tenant)
Rent PCM: £750
Would you recommend?: Yes
Postcode: KT19
Lettings (as a Tenant)
Rent PCM: £750
Postcode: KT19
2
people found
this helpful
Agreeing tenancy of the property was quick and easy, with minimum inconvenience. Staff at The Personal Agent were always friendly and helpful, and helped make the move go smoothly....
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2
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“Agent was really helpful the day we went into the ......”
5 Star Review
Nov 10,2014
By:
'Daniel'
Nov 10,2014
Services: Lettings (as a Tenant)
Rent PCM: £1295
Would you recommend?: Yes
Postcode: KT19
Lettings (as a Tenant)
Rent PCM: £1295
Postcode: KT19
4
people found
this helpful
Agent was really helpful the day we went into the lettings shop. Stacey was very helpful in answering all of our questions, let us viewing a few properties on the computer and we set up a viewing straight away. Stacey was prompt and on time ...
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4
people found
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“The personal agent were excellent in finding me a new ......”
5 Star Review
Nov 06,2014
By:
'paul'
Nov 06,2014
Services: Lettings (as a Landlord)
Rent PCM: £925
Would you recommend?: Yes
Postcode: KT17
Lettings (as a Landlord)
Rent PCM: £925
Postcode: KT17
4
people found
this helpful
The personal agent were excellent in finding me a new Tenant. They found them very quick and gave me a 5 star service. Couldn't ask for a better agent to use. Would highly recommend and will use them for all my properties....
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Comment on agent fees
The personal agents fees were very good. I found them much better than other local agents and with the top service they provided it was worth every penny.
4
people found
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“I have been very pleased with the Personal Agent whether ......”
5 Star Review
Nov 06,2014
By:
'Sue'
Nov 06,2014
Services: Lettings (as a Landlord)
Rent PCM: £1100
Would you recommend?: Yes
Postcode: KT18
Lettings (as a Landlord)
Rent PCM: £1100
Postcode: KT18
3
people found
this helpful
I have been very pleased with the Personal Agent whether buying , selling or now renting as landlords. Their enthusiasm and efficiency have been outstanding hence this is the 7th time our family have used their services as we know we can rely on good customer ...
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3
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“Stacey was absolutely brilliant. She has shown me and my ......”
5 Star Review
Nov 06,2014
By:
'Gabriela'
Nov 06,2014
Services: Lettings (as a Tenant)
Rent PCM: £775
Would you recommend?: Yes
Postcode: KT19
Lettings (as a Tenant)
Rent PCM: £775
Postcode: KT19
4
people found
this helpful
Stacey was absolutely brilliant. She has shown me and my husband more than we have asked for.
I would Definitely recommend the agency to others....
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4
people found
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“I have just signed up for tenancy of a flat. ......”
5 Star Review
Sep 09,2014
By:
'Rob'
Sep 09,2014
Services: Lettings (as a Tenant)
Rent PCM: £775
Would you recommend?: Yes
Postcode: KT17
Lettings (as a Tenant)
Rent PCM: £775
Postcode: KT17
5
people found
this helpful
I have just signed up for tenancy of a flat. From the point of contact to the signing has literally been a few days thanks to the efficiency of The Personal Agent. I was particularly impressed with the speed of response to my initial contact ...
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5
people found
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“Stacey had all the information to hand that I needed, ......”
5 Star Review
Sep 08,2014
By:
'Jeff'
Sep 08,2014
Services: Lettings (as a Tenant)
Rent PCM: £1400
Would you recommend?: Yes
Postcode: KT17
Lettings (as a Tenant)
Rent PCM: £1400
Postcode: KT17
5
people found
this helpful
Stacey had all the information to hand that I needed, including whether my pet was allowed, break clauses in the lease, information about furniture in the property and the fridge and the parking permits. She was friendly, professional and succinct, everything I needed. Thanks...
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5
people found
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“After agreeing the lease of one house and seeing that ......”
5 Star Review
Aug 26,2014
By:
'Dom'
Aug 26,2014
Services: Lettings (as a Tenant)
Rent PCM: £1600
Would you recommend?: Yes
Postcode: KT17
Lettings (as a Tenant)
Rent PCM: £1600
Postcode: KT17
6
people found
this helpful
After agreeing the lease of one house and seeing that fall through (through no fault of The Personal Agent) Stacey was able to find and secure me (paperwork signed the same day) another, better house in the same area within a couple of hours. If ...
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Comment on agent fees
Stacey secured a good discount (‚£150pcm) on the house so all fees were 'absorbed' in teh first month's saving, if you like - can't say fairer than that!
6
people found
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“they were efficient and quickthe first agent could not find ......”
5 Star Review
Aug 05,2014
By:
'michael'
Aug 05,2014
Services: Lettings (as a Landlord)
Rent PCM: £725
Would you recommend?: Yes
Postcode: KT17
Lettings (as a Landlord)
Rent PCM: £725
Postcode: KT17
2
people found
this helpful
they were efficient and quick
the first agent could not find a tenant for 5 weeks, they found one in 2 days...
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Comment on agent fees
negotiate the fees for the best value
2
people found
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“Stacey was punctual, friendly and professional. She welcomed us warmly ......”
5 Star Review
Aug 01,2014
By:
'Richard'
Aug 01,2014
Services: Lettings (as a Tenant)
Rent PCM: £1255
Would you recommend?: Yes
Postcode: KT19
Lettings (as a Tenant)
Rent PCM: £1255
Postcode: KT19
6
people found
this helpful
Stacey was punctual, friendly and professional. She welcomed us warmly into the property, had all the information we could need and more, and was so helpful in helping us place an offer on our dream property. Fantastic service. Many thanks....
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6
people found
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“Fantastic service from all the girls, esp Stacey, she went ......”
5 Star Review
Jul 24,2014
By:
'Woody'
Jul 24,2014
Services: Lettings (as a Tenant)
Rent PCM: £1800
Would you recommend?: Yes
Postcode: KT17
Lettings (as a Tenant)
Rent PCM: £1800
Postcode: KT17
7
people found
this helpful
Fantastic service from all the girls, esp Stacey, she went way outta her way to find us a place that suited our (slightly awkward) needs...very happy!...
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Comment on agent fees
Very reasonable compared to most other agents...
7
people found
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“We dealt with Stacey on the viewing of a house ......”
5 Star Review
Jul 24,2014
By:
'Dawn'
Jul 24,2014
Services: Lettings (as a Tenant)
Rent PCM: £1200
Would you recommend?: Yes
Postcode: KT19
Lettings (as a Tenant)
Rent PCM: £1200
Postcode: KT19
1
people found
this helpful
We dealt with Stacey on the viewing of a house on Ormonde avenue epsom. She was very friendly and helpful. She also had a the answers to my questions I had regarding the property. Very pleased with the service I received and she was very ...
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“Stacey was very friendly and more importantly on time for ......”
5 Star Review
Jul 23,2014
By:
'Kelley'
Jul 23,2014
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: SM2
Lettings (as a Tenant)
Postcode: SM2
5
people found
this helpful
Stacey was very friendly and more importantly on time for the viewing. She was also very knowledgeable about the property I was viewing. This was a lasy minute move and stacey has been in good contact with myself and my partner and dealing with our ...
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Comment on agent fees
Fees that dont cost the earth! I was very surprised - in a good way- about how reasonable the agency fees were! This was also definitely a decider factor in choosing the property.
5
people found
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“We were looking for a property at short notice. Stacey ......”
5 Star Review
Jul 03,2014
By:
'Peter'
Jul 03,2014
Services: Lettings (as a Tenant)
Rent PCM: £1250
Would you recommend?: Yes
Postcode: KT19
Lettings (as a Tenant)
Rent PCM: £1250
Postcode: KT19
1
people found
this helpful
We were looking for a property at short notice. Stacey was very helpful in listing everything in our price range, getting us viewings and negotiating on price. She had considerable knowledge of the local housing market and was also very helpful in making the referencing ...
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