• Tanya Johnson
    Tanya Johnson
TLC is a Cheltenham based lettings & management company. Tanya Johnson, the founder of TLC has a wealth of experience having worked for 20 years within the industry. With a passionate drive for putting ‘simple’ back in to the lettings world, Tanya is dedicated to property lettings and guarantees to offer a friendly, professional service whilst keeping a laid-back, ‘down to earth’ attitude. As an independent business that is keen to attract new clients, Tanya Johnson is available to of Read full description...fer without-obligation expert advice, and provide a swift efficient service to both landlord and tenant. Because of the small family based concept of the business TLC can provide 100% service at minimal fair costs and vat free!
The Lettings Company

Fairview Cottage, Leckhampton Lane Shurdington, Cheltenham


Nov 16,2016
Nov 16,2016
3 people found
this helpful
Wow. What a refreshing change from your usual high street estate agents. From the off TLC were brilliant with lots of useful advise & really quick to action everything with a professional manner. Tanya is very good at establishing great engagement between landlords & tenants, making a very smooth & stress free process for both parties, Backed up by excellent in depth checks making sure there will be no hidden surprises....
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Comment on agent fees
Very reasonable for such a great service
Was this helpful? Yes
Oct 06,2016
Oct 06,2016
2 people found
this helpful
I was apprehensive about letting out my home, and using an agent as I had heard horror stories. But from the minute I met Tanya, I knew I was in safe hands. Not only is she highly personable and easy to get along with she goes above and beyond the service you would expect, with a level of professionalism I have not experienced before. She helped me with everything from clearing the property, getting it cleaned right down to rubbish clearance and changing bulbs, there was never an area she sai...
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Comment on agent fees
Very good given the level of service you receive
Was this helpful? Yes
Jul 15,2016
Jul 15,2016
4 people found
this helpful
I've used a few letting agents over the years, but decided to do it myself after constant failings. Tanya listened, provided sound advice, was honest in her approach and provided the service she promised and more, I will now always use The Lettings Company, my properties are in good hands and Tanya has given me back the peace of mind that I need now that I am living abroad. Great communication....
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Comment on agent fees
The fees for both landlord and tenant are very fair and way below what other less proactive agents charge in my area.
Was this helpful? Yes
Areas covered
  • GL51
  • GL50
  • GL52
  • GL53
  • GL1
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees % accuracy of agent's valuations
Price range of properties reviewed
Sales No data
  • Min: £0
  • Max: £0


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
3 0 0 0 0 0 0 0 0 0
Tanya Johnson Tanya Johnson
3 reviews

About Tanya As the owner and director of TLC Tanya has a wealth of experience to ensure high levels of service are achieved with communication being the key to success.Dedicated to property lettings and offers a View full profile

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Rents are quoted on a calendar monthly basis and are paid in advance, by standing order to TLC client account.

The first month’s rent is paid incleared funds, on the day that you sign the tenancy agreement.

A deposit equivalent to one month’s rent is payable before the commencement date, this deposit will be held with the Deposit Protection Service (DPS) for the term of the tenancy.

In certain circumstances where the reference criteria is not met, a guarantor may be required.


APPLICATION HOLDING FEE £50.00 (non refundable should the tenancy fail to commence)
ADMINISTRATION FEE £100.00 (to cover all aspects of setting up a new tenancy)
GUARANTOR FEE £25.00 (if required, the guarantor will be required to sign the contract and will be legally obligated to cover the rent payment due, in full or part should for any reason the tenant was to default on payments)
SECURITY DEPOSIT Equivalent to one months rent
FIRST MONTH’S RENT One month’s rent to be paid in advance of the commencement date
RENEWAL FEE No renewal fees
Last updated at 10:46 AM 29/09/2016 by Tanya Johnson

Complaints Procedure

No procedure set.
Last updated at 10:46 AM 29/09/2016 by Tanya Johnson

Awards won by The Lettings Company, Cheltenham GL514XW

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