• Tanya Johnson
    Tanya Johnson
TLC is a Cheltenham based lettings & management company. Tanya Johnson, the founder of TLC has a wealth of experience having worked for 20 years within the industry. With a passionate drive for putting ‘simple’ back in to the lettings world, Tanya is dedicated to property lettings and guarantees to offer a friendly, professional service whilst keeping a laid-back, ‘down to earth’ attitude. As an independent business that is keen to attract new clients, Tanya Johnson is available to of Read full description...fer without-obligation expert advice, and provide a swift efficient service to both landlord and tenant. Because of the small family based concept of the business TLC can provide 100% service at minimal fair costs and vat free!
The Lettings Company

Fairview Cottage, Leckhampton Lane Shurdington, Cheltenham
Gloucestershire
GL514XW

01242361219
Jul 24,2017
Minithumbup
Tanya Johnson
By: 'Lala'
Jul 24,2017
1 people found
this helpful
Without a shadow of a doubt, the best letting experience I've ever had. In my almost 10 years of renting, from Cardiff, Southampton, Bristol and Cheltenham - this has been the most professional, compassionate and understanding company I've ever worked with. Being self employed for years and having some awful experiences behind me, Tanya listened to my story and really took it all in. She trusted I was a victim of a few unfortunate circumstances, but just wanted somewhere to call home. I proceede...
read full review
Comment on agent fees
Amazingly reasonable!
Was this helpful? Yes
Jun 15,2017
Minithumbup
Tanya Johnson
By: 'Annabelle'
Jun 15,2017
0 people found
this helpful
Tanya was absolutely brilliant, she made everything very straightforward and was very clear about how she works and the process involved. She was very quick to get back to us with any queries we have had, and we have not encountered any problems with anything so far!...
read full review
Comment on agent fees
The agents fees were definitely better than normal, much clearer what the fees were for and there were no unexpected/unnecessary costs,
Was this helpful? Yes
Jun 12,2017
Minithumbup
Tanya Johnson
By: 'Calum Kitscha'
Jun 12,2017
1 people found
this helpful
Tanya was brilliant. A reliable and genuine professional who helped at any opportunity, day or night! As I was only renting for the second time I had lost of questions, but Tanya ensured that everything was taken care of. TLC were fantastic and I hope to work with them again!...
read full review
Comment on agent fees
Very reasonable compared to what I've paid in the past
Was this helpful? Yes
Apr 27,2017
Minithumbup
Tanya Johnson
By: 'Amy'
Apr 27,2017
4 people found
this helpful
Tanya made sure my move was as easy as possible. She set up my new bills accounts which took away any additional stress. I would definitely recommend!...
read full review
Comment on agent fees
Agents fees were great especially in comparison to what I have paid in the past.
Was this helpful? Yes
Nov 16,2016
Minithumbup
Tanya Johnson
By: 'Matt Leach'
Nov 16,2016
5 people found
this helpful
Wow. What a refreshing change from your usual high street estate agents. From the off TLC were brilliant with lots of useful advise & really quick to action everything with a professional manner. Tanya is very good at establishing great engagement between landlords & tenants, making a very smooth & stress free process for both parties, Backed up by excellent in depth checks making sure there will be no hidden surprises....
read full review
Comment on agent fees
Very reasonable for such a great service
Was this helpful? Yes
Oct 06,2016
Minithumbup
Tanya Johnson
By: 'Tottie Owen-Smith'
Oct 06,2016
4 people found
this helpful
I was apprehensive about letting out my home, and using an agent as I had heard horror stories. But from the minute I met Tanya, I knew I was in safe hands. Not only is she highly personable and easy to get along with she goes above and beyond the service you would expect, with a level of professionalism I have not experienced before. She helped me with everything from clearing the property, getting it cleaned right down to rubbish clearance and changing bulbs, there was never an area she sai...
read full review
Comment on agent fees
Very good given the level of service you receive
Was this helpful? Yes
Jul 15,2016
Minithumbup
Tanya Johnson
By: 'Nigel'
Jul 15,2016
6 people found
this helpful
I've used a few letting agents over the years, but decided to do it myself after constant failings. Tanya listened, provided sound advice, was honest in her approach and provided the service she promised and more, I will now always use The Lettings Company, my properties are in good hands and Tanya has given me back the peace of mind that I need now that I am living abroad. Great communication....
read full review
Comment on agent fees
The fees for both landlord and tenant are very fair and way below what other less proactive agents charge in my area.
Was this helpful? Yes
Areas covered
  • GL51
  • GL50
  • GL52
  • GL53
  • GL1
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 86% accuracy of agent's valuations
Price range of properties reviewed
Sales No data
Letting
  • Min: £0
  • Max: £0

DPS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
3 0 4 0 0 0 0 0 0 0
Tanya Johnson Tanya Johnson
Director
7 reviews

About Tanya As the owner and director of TLC Tanya has a wealth of experience to ensure high levels of service are achieved with communication being the key to success.Dedicated to property lettings and offers a View full profile

Job vacancies

Please see a list of jobs available

Fees

TENANT FEES
Rents are quoted on a calendar monthly basis and are paid in advance, by standing order to TLC client account.

The first month’s rent is paid incleared funds, on the day that you sign the tenancy agreement.

A deposit equivalent to one month’s rent is payable before the commencement date, this deposit will be held with the Deposit Protection Service (DPS) for the term of the tenancy.

In certain circumstances where the reference criteria is not met, a guarantor may be required.

FEE STRUCTURE

APPLICATION HOLDING FEE £50.00 (non refundable should the tenancy fail to commence)
ADMINISTRATION FEE £100.00 (to cover all aspects of setting up a new tenancy)
GUARANTOR FEE £25.00 (if required, the guarantor will be required to sign the contract and will be legally obligated to cover the rent payment due, in full or part should for any reason the tenant was to default on payments)
SECURITY DEPOSIT Equivalent to one months rent
FIRST MONTH’S RENT One month’s rent to be paid in advance of the commencement date
RENEWAL FEE No renewal fees
Last updated at 10:46 AM 29/09/2016 by Tanya Johnson

Complaints Procedure

No procedure set.
Last updated at 10:46 AM 29/09/2016 by Tanya Johnson

Awards won by The Lettings Company, Cheltenham GL514XW

Branch rankings


Overall

Estate Agents Rankings

Letting Agents Rankings

Opening hours



Find the Best Agent to
Buy, Sell or Rent Property