“A professional and comprehensive service....”
5 Star Review
Jun 29,2022
By:
'Gethin'
Jun 29,2022
Branch: Carmarthen, 17 Spilman Street
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: SA31
Branch: Carmarthen, 17 Spilman Street
Lettings (as a Tenant)
Postcode: SA31
0
people found
this helpful
A professional and comprehensive service. Every query was dealt with efficiently and promptly. The staff were always kind and very well mannered. It was a pleasure to use this company....
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“Haha!! Laughable....DREADFUL!!!...”
1 Star Review
Sep 16,2020
By:
'Secret'
Sep 16,2020
Branch: Carmarthen, 17 Spilman Street
Services: Lettings (as a Landlord)
Rent PCM: £495
Would you recommend?: No
Postcode: SA15
Branch: Carmarthen, 17 Spilman Street
Lettings (as a Landlord)
Rent PCM: £495
Postcode: SA15
0
people found
this helpful
Absolutely dreadful service. Incompotent staff, no morals, only want your money. Absolutely no help after that. STAY AWAY! Use any other agent in the Carmarthen area, ANY!...
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5 Star Review
Feb 25,2020
By:
'Christopher'
Feb 25,2020
Branch: Carmarthen, 17 Spilman Street
Services: Lettings (as a Landlord)
Rent PCM: £395
Would you recommend?: Yes
Postcode: SA31
Branch: Carmarthen, 17 Spilman Street
Lettings (as a Landlord)
Rent PCM: £395
Postcode: SA31
3
people found
this helpful
I got a great tenant through The Home Rental Company. I found The Home Rental Company to be professional, and I didn't have to chase them with phone calls, they were pro-active and good communicators, and responded quickly....
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3
people found
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1 Star Review
Oct 05,2018
By:
'Briony'
Oct 05,2018
Branch: Carmarthen, 17 Spilman Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: SA31
Branch: Carmarthen, 17 Spilman Street
Lettings (as a Tenant)
Postcode: SA31
4
people found
this helpful
If you want your deposit back without waiting months and having to go through a solicitor then do not use this company! Rude unhelpful staff! Avoid!...
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4
people found
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“Where do I Start....If I could give 0 Stars I ......”
1 Star Review
Jan 09,2018
By:
'MN'
Jan 09,2018
Branch: Carmarthen, 17 Spilman Street
Services: Lettings (as a Tenant)
Rent PCM: £495
Would you recommend?: No
Postcode: SA31
Branch: Carmarthen, 17 Spilman Street
Lettings (as a Tenant)
Rent PCM: £495
Postcode: SA31
5
people found
this helpful
Where do I Start....If I could give 0 Stars I would.
For anyone looking to rent in Carmarthen stay well away from The Home Rental Company.
They're Staff are incredibly rude, arrogant and are complete Liars.
In my 22 Month Tennancy with the Home rental I ...
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Comment on agent fees
Fees are what they are. Getting Bond back was a nightmare
5
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“We've had a fantastic experience using the Home Rental Company ......”
5 Star Review
Jul 26,2015
By:
'A'
Jul 26,2015
Branch: Carmarthen, 17 Spilman Street
Services: Lettings (as a Tenant)
Rent PCM: £500
Would you recommend?: Yes
Postcode: SA63
Branch: Carmarthen, 17 Spilman Street
Lettings (as a Tenant)
Rent PCM: £500
Postcode: SA63
16
people found
this helpful
We've had a fantastic experience using the Home Rental Company to move house. Professional and prompt communication throughout, both from Nicola and Gemma.
We were kept informed throughout the entire process, both by email and phone, and any queries we had were answered promptly. A ...
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Comment on agent fees
Agent's fees aren't cheap, but in comparison with other agents in the area, not that badly priced.
16
people found
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“I just wanted to say thank you to you and ......”
5 Star Review
Feb 25,2014
By:
'Charly'
Feb 25,2014
Branch: Swansea, 6 High Street
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: SA14
Branch: Swansea, 6 High Street
Lettings (as a Tenant)
Postcode: SA14
11
people found
this helpful
I just wanted to say thank you to you and your team for all your help with obtaining our new rental property in Wales for us in the short time frame we gave you.
You have all been so professional throughout the process and we ...
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11
people found
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“Avoid this company at all cost! Another prime example of ......”
1 Star Review
Aug 14,2013
By:
'Upset'
Aug 14,2013
Branch: Swansea, 6 High Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: SA18
Branch: Swansea, 6 High Street
Lettings (as a Tenant)
Postcode: SA18
20
people found
this helpful
Avoid this company at all cost! Another prime example of trying to make a quick buck out of honest, hard working people. Middle men taking their slice with no grounds. After leaving the rental property we had with the home rental company, leaving the property ...
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What agent could do to change your mind?
Nothing. One bad experience is enough, I'm not stupid enough to deal with them again.
Attached Filesnbsp;
20
people found
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“The Home Rental company were an excellent letting a company. ......”
5 Star Review
Jun 25,2013
By:
'Adam'
Jun 25,2013
Branch: Carmarthen, 17 Spilman Street
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: SA31
Branch: Carmarthen, 17 Spilman Street
Lettings (as a Tenant)
Postcode: SA31
16
people found
this helpful
The Home Rental company were an excellent letting a company. They worked hard in finding my partner and myself properties and easily contactable. A highly recommend company that I will definitely use in the future. Thank you....
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16
people found
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“I would highly recommend using The Home Rental Company as ......”
5 Star Review
Apr 18,2013
By:
'Paul'
Apr 18,2013
Branch: Carmarthen, 17 Spilman Street
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: SA31
Branch: Carmarthen, 17 Spilman Street
Lettings (as a Tenant)
Postcode: SA31
21
people found
this helpful
I would highly recommend using The Home Rental Company as all staff members that dealt with me were very friendly and helpful. Lettings Manager, Nicola James was incredibly polite and patient checking if I was fully satisfied with the property I had chosen to move ...
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21
people found
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“I have been a landlord for 19 years and have experienced ......”
5 Star Review
Apr 14,2013
By:
'David'
Apr 14,2013
Branch: Carmarthen, 17 Spilman Street
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: SA31
Branch: Carmarthen, 17 Spilman Street
Lettings (as a Landlord)
Postcode: SA31
20
people found
this helpful
I have been a landlord for 19 years and have experienced good and bad letting agents. I have transacted numerous tenants via The home Rental Company. I have always found that all of the staff are professional polite and very enthusiastic to get the job done.
...
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20
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“Not impressed with this agency at all. Began renting with ......”
1 Star Review
Mar 13,2013
By:
'Ian'
Mar 13,2013
Branch: Swansea, 6 High Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: SA17
Branch: Swansea, 6 High Street
Lettings (as a Tenant)
Postcode: SA17
18
people found
this helpful
Not impressed with this agency at all. Began renting with them in 2011 and unfortunately ex ran off leaving me with 2 kids (I'm the Father by the way). She cancelled the lease agreement and didnt pay the rent she had claimed for. The HRC demanded the ...
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What agent could do to change your mind?
There is nothing this agency could do now to make me change my view of them. They have lost me a house which my children loved and put us in a precarious position of being made homeless. Steer clear of this agency if you value your safety..
Attached Filesnbsp;
18
people found
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“Rented a property off this company for a yeae, but ......”
1 Star Review
Jul 09,2012
By:
'disclose'
Jul 09,2012
Branch: Swansea, 6 High Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode:
Branch: Swansea, 6 High Street
Lettings (as a Tenant)
Postcode:
17
people found
this helpful
Rented a property off this company for a yeae, but after a year decided to leave the property. Left the house in better condition to how we were given it only to be told the landlord is keeping our deposit due to house not in ...
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17
people found
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“This company is no good for anyone under 26. As im 22 ......”
1 Star Review
Jul 02,2012
By:
'GRANT'
Jul 02,2012
Branch: Swansea, 6 High Street
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode:
Branch: Swansea, 6 High Street
Lettings (Prospective customer)
Postcode:
17
people found
this helpful
This company is no good for anyone under 26. As im 22 they asked for a guarentoo who owns their own house. they said this is because im under 25 which would have worked great because my partner is over 25, then she said he has to be employed.. ...
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What agent could do to change your mind?
This company is no good for anyone under 26. As im 22 they asked for a guarentoo who owns their own house. they said this is because im under 25 which would have worked great because my partner is over 25, then she said he has to be employed.. so i said yes hes a managing director and then she said that we would still need a guarontoo ... Our wages exceed ‚£4500 a month they must be having a laugh! So we have decided not to go with them
Please note whilst they are asking for a guarentoo we both can provide references, bank statements, deposits and a clear credit rating... MAD
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people found
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“This member of staff provided the worst customer service I ......”
1 Star Review
Jan 26,2012
By:
'Citizens'
Jan 26,2012
Branch: Carmarthen, 17 Spilman Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode:
Branch: Carmarthen, 17 Spilman Street
Lettings (as a Tenant)
Postcode:
24
people found
this helpful
This member of staff provided the worst customer service I have ever recieved in my life. She did not make it clear that one of the properties we were to view was not confirmed, did not make any effort to confirm it or get in ...
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What agent could do to change your mind?
Teach your staff members the importance of customer service in a competitive market.
Attached Filesnbsp;
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people found
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